So much was miscommunicated or NOT communicated at all. When you book an appointment early, everything should be clear. The day before coming in, I received a text message to confirm my appointment so I did. Immediately, I received a text stating that my appointment was confirmed. Later that afternoon, I received a cancellation notice for a CONFIRMED appointment. When I got off work I called and inquired why. I was told because there was no credit card on file. If one was requested at the time I booked the appointment, I would have left one. We arrived at 11:05 for our 11:30 appointment; signed wavers and was offered a beverage. We chose white wine and didn't know it would be warm. My best friend received her massage first and just when my feet were in the water, they were taken out. The massage therapist was ready for me. So my best friend started with her pedicure. After my massage, there was a period of waiting. A long period, in which we binged on Good Girls. There is only one nail tech on duty, it was explained that sometimes there are two on Thursdays. I made sure that my friend was able to receive the signature chocolate experience. Time did not allow me to take advantage of anything special. We were there so long that I lost the desire anyway. At some point, you could hear light growls from our stomachs. No one ever offered us anything other than the initial welcome glass of warm, white wine. Upon completion, we were told at the register that the business adds a four percent charge to all credit card purchases. RIDICULOUS! That's on the total! When asked why no one shared that we could save if we paid cash, the response was "I didn't book your appointment". In spite of how long we were there, we still left a nice tip for our services and purchased two bottles of chocolate oil. read more

Chocolate For Your Body - Front desk back wall - Day Spas Near Me - Chicago, Illinois

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Do not purchase a Groupon from here and fall into the same trap I did. I attempted to make an appointment here twice. The first time was with less than a week notice so it was understandable that they were booked. When they replied, they were straight forward with no attempt to find a better time for me to come in. When I reached out requesting an appt for more than a month in advance on a Saturday, the staff replied they were available but will not accept Groupon vouchers. Keep in mind that there was no 'fine line' or detail that they would not take appts on weekends - only that you had to schedule in advance. Long story short - if you work and can't make late appts, refund your Groupon ASAP. If their service is anything like their email correspondence, stay far away. read more

Chocolate For Your Body - Where does it say "no booking on weekends with voucher?" - Day Spas Near Me - Chicago, Illinois

Absolutely amazing my massage, my facial, my martini was all chief's kiss. Thank you ladies !

I love coming to this spa. This spa is my go to when I am in need of some TLC. On my recent visit I received a call after confirming my appointment and was informed by a rep that they could know longer service me for my original appointment time slot. After I fussed a bit the rep offered to make one our appointments complimentary. Once our service was completed I was informed by the rep that both our appointments were complimentary. Let me say Reggie was amazing. He has patience of a nun! My little munchkin immediately walked in the door asking for hot cocoa and he made her a cup with whipped cream on top. Thanks Reggie, now she wants hot chocolate with whipped cream for dessert . read more

Chocolate For Your Body - Massage room setup - Day Spas Near Me - Chicago, Illinois

The chocolate facial wasn't the best. The service was done a dim room with a bright light like a spotlight beaming on my face. It was definitely not relaxing. The tech was also moving very fast, adding to the uncomfortable tone in the room. She was moving so fast, she put hot towels on my face before letting it cool down a bit. Finally, she slowed down and relaxed, and it allowed me to relax....she became very personable and kept asking was I okay which I did appreciate her effort. However, I wouldn't recommend this place for spa treatments. read more

Found this place on Yelp and I had a spa finder gift card , came here for the Chocolate Hot Stone massage with Felicia , amazing!! Felicia was insightful, she let me know where my tight areas were and she took her time on me. I felt super relaxed and good after. I'm always nervous when I just find places but this one was a gem and I will be coming back! Thank you so much! read more

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I went for a massage and asked for a female staff member. I received a male staff member who just arrived from another country and was told there were no female staff members and massaged my butt cheeks. I was very uncomfortable, I also notified him immediately I was not comfortable. He stated he just sees everyone's body without gender. He was talking throughout the whole massage. The worst massage I've ever had. I also got to my car and cried because I felt violated. Butt cheek massages are inappropriate and he had his cell phone, who knows if pictures were taken of me. read more

Came here on my birthday today, it was my first time. Great facial and bikini wax! Very welcoming hosts; the person who did my facial and bikini wax were sensational. Had a classic nail job done and didn't get the friendliest vibe from the tech. Will probably be back for everything else though!! read more

Here we are 2023 and I am still coming to Chocolate for your Body to have Laura style my hair. So, for one Laura is the best (in my opinion) hair colorist her color correction is absolutely the best! I'll show her a picture or simply tell her what I'm looking for and I get what I ask for or even better. She has an absolutely, always positive attitude. Whenever I or anyone arrives, they are welcomed warmly and leave with a smile on their face. You are always offered a drink everyone enjoys the wine- someday I'll have a glass or two lol. Laura is the definition of perfection when it comes to haircutting and coloring. I always get compliments when I get my hair done. FYI, she gives the best head massages when conditioning your hair. read more

Today was my 2nd time getting a Brazilian and my first in Chicago. I broke my Brazilian virginity at Brazilian Wax Spa by Marci in Hoover, Alabama in September while attending my college best friends wedding and I vowed I would "keep things trimmed" from that point on. Here in the 3rd largest city in the United States there are many places to choose from when seeking a Brazilian but after reading nice the reviews for Chocolate For Your Body I decided to give them a try. My Esthetician was bubbly Amber who was ready and waiting for me when I bounced through the door at 8am SHARP! I opted for the Chocolate Wax just because - well it has chocolate in it which has those oh so important anti-oxidants to help in healing and anti bacterial benefits as well. Who knew chocolate is good for a girls palate and her nether-parts!!! But back to Amber, she was quick and somehow provided the service without me even flinching!! Great service in a warm and inviting environment. Chocolate For The Body has a customer for life. read more

So I'm just gonna assume this place does better with their waxing, massages, and facials. Not so much nails. Got a no chip two days ago and they're chipping. For the price they charge, you'd think it would last longer. I will change my review once I get a different type of service. I paid $59 plus tip. Staff was very friendly and they gave me a glass of wine which is why I'm giving 2 stars and not 1 read more

Chocolate For Your Body - Chipped nail - Day Spas Near Me - Chicago, Illinois

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I visited Chocolate for your Body Salon and Spa back in October for a consultation with Laura. This consultation was about a week before the appointment that was set to ensure she could straighten and color my hair type which is natural hair. On the day of my appointment I received a voice-mail only 20 minutes before my 3:30pm appointment that she was running behind so my appointment would be changed to 4:30pm, I was already parked and walking to the salon. I waited since I had already traveled there and waited an additional 15 mins after the new scheduled 4:30pm time before she allowed me to sit in her chair. Laura accepted 2 other appointments during my scheduled time and made me wait with no conditioner or hair bonnet while she bleached my hair twice before finally adding color. The color I received was not the color we discussed in the consultation. She rushed through the clipping and straightening. I was in this shop sitting in her chair for 5 hours. I tried to give her the benefit of the doubt and trust the process. Laura claimed to have been a stylist for 15 years but the end result looked like an inexperienced child worked on my hair with a color in a box from the beauty supply. My ends were not cut evenly nor the color distributed evenly across my head. A guy entered the shop around 9pm when it was only me and Laura present. She claimed he was there to get his hair done as well but he sat in front of me and started asking personal questions, and then made rude comments. She then quickly said she was done, gave me my coat and rushed me to the register while charging me $230 when our consultation and the printed pamphlet for the shop says about $55 for color plus $35 for wash/set. I shared that I was not pleased and she is overpricing this appointment. The guy was standing over my shoulder as if he was her security to make sure I paid while it was only the 3 of us in the shop after 9pm. I paid to safely leave, messaged Laura my dissatisfaction again that same evening with no response, and returned to the shop the following day to speak to the manager. The manager Danielle was dissatisfied with the look of my hair as well. The stylist Laura did not take ownership that my hair looked unprofessionally done and she only offered $30 in return for the style with no apology and justified charging $200 for the incorrect, unevenly distributed color in my hair. The manager Danielle shared she could not ask Laura for a refund but assured me the owner, who was out of the country, would call me when she returned since Laura is a separate entity from the Chocolate for your body spa. The manager Danielle nor owner Bernadette called me back and each time I called the shop the rep Doris shared no one was in to handle my complaint. I finally reached the owner Bernadette and she said Laura (her daughter) told her that she made a mistake by not informing me that each highlight was an additional cost (about $50 each time). In the end of the conversation, she claimed she had NOT talked to the manager or her daughter Laura and will discuss with them before she called me back in 4 days. I called her on the 5th day since there was no follow up. The owner Bernadette hung up as soon as I said my name and that I was following up. It was fair after 2 weeks of giving the stylist Laura, manager Danielle, and owner Bernadette enough time to resolve their error in pricing and dissatisfactory service that customer issues was not a priority for this company. They failed to deliver. If you care about your hard earned money, your hair, and time, don't patronize this hair stylist Laura (IG:hairbyLauraW) nor the establishment Chocolate for your body since they relinquished all liability and ownership when service did not go as planned. I had to pay another stylist to style my hair for an upcoming photo shoot. There is only one stylist at this location (Laura) who either did not care enough to put effort into her customer's hair or does not have hair styling skills along with the decency to share if she could not deliver on the style she agreed to during consultation. read more

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The Service Was Fine - Stella Was Nice & Paid Attention To Details & Making Sure My Nails Were Nice! Definitely Could Tell The Station Wasn't That Comfortable For Her Either. The Spa Pedicure Stations Aren't Very Functional At All! The Bar Steps They Are Using For You To Place Your Foot Is Pointless! The Nail Tech Did Say That They Are Updating The Salon...So I Guess If I Come Back I'll See! Overall The Nail Tech Did A Good Job...Idk if I'd Come Back. I Came When They Had Their Mani/Pedi Special & I Added Paraffin So Wasn't Very Expensive. read more

I enjoyed my experience at Chocolate For Your Body. Very pleasant, clean, organic feeling when you enter. The area is decorated nicely. The receptionist was very nice. My esthetician was Veronica. I had the Brazilian wax. She seemed to enjoy her job, and was very knowledgeable; giving a few helpful tips/recommendations of her own . She made my experience less stressful by counting down at each rip(ouch)! Thank you Veronica, I will Definitely return. read more

I had a groupon deal for a no chip mani. I was excited about going. The shop is small and there is literally no parking around. I drove around several times looking for a space. There is no valet either. I entered the establishment and was greeted by a woman who appeared angry. But I realized she had a poor eyebrow service completed. I was told to pick out a color and I did. I sat on a the pleather sofa. They had valentines cookies on a tray. It was past valentines day. Many of the cookies looked picked over and even bit off. The place wasn't too clean. Coffee cup laying around no one picked up, stuff in sink when I needed to wash my hands, bottles of stuff places it shouldn't be. The staff that did my nails did a good job and took her time. That was the only good thing I can really report. They never offered me anything to drink. Probability won't return. read more

Had a groupon I needed to use. Not what I expected but ok. The receptionist is kind of dry and not very welcoming in person or over the phone. The salon doesn't look that clean. It's very dusty, doesn't look like they do a lot of daily cleaning. The salon is dark and does not give off a relaxing vibe. The set up is all wrong. I really don't understand how this place is always so packed. On the positive side the "no-chip" manicure did last 3 weeks. The girl that did my nails "Suzie" was great. She had a very calming quality about her. I wish I could take her with me to another salon. I broke my own rule and went back for a wax. What a mistake. I bought a groupon and they made me pay an extra 10 dollars. This place has the worst customer service. I need to follow my instincts and stay away. Good luck with parking. There is NO parking on Halsted street. I do not recommend this place. read more

This was my first time here and it was a great experience! I will definitely be back! :-) I got a pedicure and a Brazilian wax. My pedicure was done by Brie. She was really sweet and did a great job! My Brazilian wax was done by Veronica. This was my first time ever getting one so I was nervous and didn't know what to expect. She was really nice and she kept my attention and focus off of the painful process which I truly appreciate. I must say it wasn't as bad as I thought it would be. The front hurt more than anything, but she was very gentle and reassuring. Overall my total experience was great. Everyone was very nice and professional I was out in no time. I will surely be back :-) read more

Chocolate For Your Body - The reception area - Day Spas Near Me - Chicago, Illinois

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Aneta did a wonderful job in cleaning my cuticles for Classic Mani ($15). Perfect application of polish with cleanup. Knowledgeable to suggest colors for desired outcome. The fan doesn't work for me, so...bring your own quick dry drops. The only place that gives away nail polish. An impressive highly organized nail polish selection by tint from light to dark. I love that frequent deals are sent via e-blast (see photo sample). read more

Chocolate For Your Body - Free Polish Selection - Day Spas Near Me - Chicago, Illinois

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I found a groupon for a Brazilian wax and figured it wouldn't hurt to try this place after I checked out their Instagram page. I was running a little late for my appt and they were able to accommodate me anyway. There is not parking directly in front of the building but I found a spot on the corner and walked (I'm not sure if there is normally parking or if it was available because of the pandemic). I walk in and it looks fairly small but when I was taken back to my room, there's a hall that leads to other rooms behind a wall. It was as painful as you would expect a long overdue Brazilian to be. I was also told if I come back within 4 weeks I can get my Brazilian for 15 dollars off. I don't live in the area so that may be the only reason I don't go there as often however when I may my hair appts (which happen every 4-6 weeks) I will also consider making a wax appt as well. read more

I decided to treat my mom and I there for a spa day days after we buried my grandmother. My mom was to receive a massage, manicure and pedicure. I was to receive a pedicure and dip powder manicure as they didn't have availability for a massage for me as well. I was advised that since I wouldn't receive a massage to wait until 2:30 so that my mom and I can sit together to receive our nail treatments. I agreed. Once the massage was completed at 2:30, my mom was seated for her pedicure. My nail tech had me to select a dip powder and once selected set me up to remove the previous dip powder that was on my nails (I had advised the clerk upon scheduling that I'd need it removed). I was told to sit there. As my mom received her pedicure I still sat in waiting as my technician stated that she did not want to start my pedicure until after my dip powder was replaced. Makes no sense to me. She finally was able to take it off by 4:15. At this time, my mom was finished with her pedicure but decided to opt out of receiving a manicure. She'd stated that the nail tech had hurt her feet and did not do a good job with painting her toes. Her tech was extremely nice and chatty, but wasn't a good nail artist. Now that my power is now removed my tech complains that it took so long because the previous tech put several layers of dip powder on my nails. She cleaned them up and told me to wash my hands. I'd advised that my nails were super weak but she said that's ok still wash it. I'd thought she'd bring the bowl to me to soak and wash there. As I'm washing my hands one of my nails break. I tell her and she rolls her eyes and states, "I'm sorry to hear that." She didn't offer any suggestions. She took my hand and shaped the one nail with a serious attitude. She put two layers of dip powder on my nails. I opted out of a pedicure as this has already been a long day for just one simple nail service.I did not leave until 5. I am extremely upset at the treatment that we received as this was supposed to be a relaxing, peaceful distraction for my mom and I. Instead it turned into a stressful and long day. Since then, two of my nails have broken off, one is cracked, and the dip powder has chipped terribly. It has only been a week. The chipping began two days later. I wasn't going to write a review but just not ever go back but I must express my disdain. I have never experienced this treatment or disappointment of service in my life. The best experience was from the massage technician. I have used her several times throughout the years and have referred two people to her. Never will I go here again for nail treatments of any kind. This is unfortunate as this service was going to determine if I'd host a spa party there for my birthday in February. Guess not. read more

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I used to come here with my sister for the massage and facial combo. During my last appointment it was clear that the massage service is now lacking. The massage took place in a cold room on a bed that felt like a board. The massage was more of a scattered, rough rubbing than a massage. There was no consistency or method used at all. I left feeling worse than when I came. It was not relaxing at all. If I had only gone for a massage I would give it one star. Luckily the facial was amazing. It truly saved the experience. I felt calm and relaxed and my skin looked amazing. I would recommend re-training the masseuse. read more

I have been going to Iwona for my waxes for over 3 years. She is warm, friendly and very personable. She is also very skilled at her job. I have had other waxes where the hair has grown back in just a few days. However, with Iwona, she takes her time and makes sure she gets all the stray/ingrown hairs. I also take advantage of the discount they offer if you come back with in 3-4 weeks. If I am just getting a "touch-up" it is about $15 cheaper. read more

This is not my usual place for a No Chip manicure. However, it is one block away from my house and I was in desperate need. Needless to say, I will definitely not pay this outrageous price for convenience ever again. This was the WORST No Chip manicure I have ever received. Best customer service! But, my manicure: -uneven filing -lumpy and bumpy -lifted and bubbly WHEN I WAS WALKING OUT (manicurist took 3 tries to fix and could not) -lifted and bubbly after day 3 -bleeding into cuticles The manicurist did not soak my nails nor did she push my cuticles down. I requested to have some of the nails fixed (because they looked terrible and she agreed) and I still received no discount. The receptionist told me, "Oh, well if they chip or need repair just come on back and we will fix them." I'm sorry, but if my NO CHIP manicure needs a fix (and you are disclaiming this before I even walk out AFTER I paid $37)....THERE IS AN ISSUE. I normally get so many compliments on how my manicures look perfect. It is so sad (and embarrassing) that this week people at work have commented on how they look "different" and "not the same." aka...they look terrible. GO TO POLISH ME NAILS IN THE SOUTH LOOP! read more

As a general rule of thumb, it should be known that when waxing, the wax must be applied against the direction of hair growth, and ripped off in the direction of hair growth. There is no other correct way to achieve a long lasting and healthy waxing session. I called chocolate for your body ahead of time to make sure this was their method, and the receptionist told me it was. When I got there for my wax appointment, my esthetician did the exact opposite. It was horrendous. That day, I received the most painful and unprofessional Brazilian wax of my life. It shout honestly be illegal to be able to treat that area of a woman's body without proper method. I was appalled at the complete and total incompetence of my esthetician and this establishment for not having a unified method. Y'all probably shouldn't be certified to do this. Chocolate for your body, please get your shit together. I am so embarrassed for my esthetician who thinks she is good at her job. Completely awful. Red bumps & soreness on my body 3 weeks later I haven't been able to let go of how deeply upsetting this experience was. No woman or person should ever have to endure what I did in the simple pursuit of wanting to feel beautiful & hairless for summer. This was pure torture, highly ineffective and detrimental to your business read more

I am a HUGE fan of having your go to nail salon. This has become my new "Go To" since moving over to this area. I was sad to say "see ya later" to my old one, Spa Anjou. If you are in the Loop area, go there! Awesome service, great techs. Here, the service is fantastic and my nails look great every time I leave. I have also got the massages and yes, very good as well. The ambiance was spot on, great calming music, low/dim lights and there was an information sheet inquiring on specific areas and they actually read it and applied it. I have been to other places where I would fill them out and they would not look at it (frustrating). They also have specials every month that change and there are also daily specials. Prices are as to be expected. I am going to give the skin care treatments a try soon and update on that. read more

Based solely on customer service. One of the easiest aspects of running a business. I called to schedule an appointment and the receptionist immediately put me on hold. When she came back I told her my reasons for calling and she put me on hold again. 5 minutes later, someone else answered the phone and asked me why I was calling. I was pretty annoyed but was still polite and repeated everything on the phone. She asked if I had a voucher and I said yes, and she became even more rude and said they didnt have any openings until next week. I said I would call back later... A few days later I called and the receptionist was nice (obviously a different girl). I was trying to squeeze my appointment before work, but when I got my confirmation email, it was for 30 minutes later than I asked for. I had to cancel that appointment. I made another appointment for the next week, because they only do certain things on certain days apparently. And it was the first rude lady. Honestly she was so rude I almost wanted to cancel my appointment right then and there but I didnt. On my day off, I finally was ready to go to my appointment, and I scheduled my whole day around it, only to receive a TEXT MESSAGE 1 hour before saying my appointment was CANCELED. No call, no message, NOTHING! This baffles me how unprofessional this is. They have no consideration for other people's time. I called right after I got this text and AGAIN I was put on hold for 10 MINUTES. TAKE YOUR MONEY ELSEWHERE! This business does not know how to create relations or treat their customers right. I live so close to this place this could have been my regular spot but not with this shitty customer service. read more

I like this place. Who doesn't need a little chocolate right? I came here initially a month ago and got an awesome pedicure. So I came back yesterday for a manicure. My nails are pretty bad since I've had gel fake nails for over 15 years, so this is my 3rd manicure since going natural. Anyway Connie did an awesome job! I loved it she was gentle and thorough. I love that they gave monthly and weekly specials as well. I am now a returning customer. read more

Chocolate For Your Body - Perfect no chip manicure by Connie! - Day Spas Near Me - Chicago, Illinois

I went last week for the first time to get a no chip manicure. I was not super thrilled with how it went. The woman I had doing my nails had issues even filling my nails which I was kind of astonished by. It was not super relaxing either. No soaking your hands, no wrist rests, nothing. My no chip barely lasted a week before chipping. Not happy, wont be returning which is super unfortunate. It is very close to where I live and really wanted to like it. read more

I went for a Brazilian wax from the positive reviews I saw here. Having gotten several waxes in the past, I am never critical of the pain of waxes, because let's be honest it's never painless. I went into the room and saw a towel on the table that I assumed was to cover me when I undressed. I touched it and realized it was wet and had hair on it. (In retrospect this should have been a huge red flag to leave) The woman who did my wax was unable to get wax off of my body. She took scissors to cut it off and kept applying wax to get the existing hard wax off. Finally after 10-15 minutes she got it off. After I got up, I realized the scissors and tweezers she used had not been sanitized, because they were just chilling in a cup that had other utensils/pens/etc in it. I will absolutely never be returning here. read more

I visited this spa because I received a gift certificate from my best friend for Christmas . Upon entering the salon I told the receptionist I didn't have my gift certificate , she told me she needed the numbers from the certificate however I could not get them but I proceeded to get the service anyway. Once I was there I decided to upgrade my facial from the basic $75 to one that was $235. To my surprise when I was done with the facial the receptionist then could miraculously look the gift certificate up by my name and by the person who purchased it. I found this to be funny. Although I enjoyed the facial and the massage that I received a couple of days later . I wouldn't return . During these times when a customer enters your business it should be used as a opportunity for them to become a repeat customer therefore every encounter should go above and beyond expectations . You should have offered to look up the certificate from the beginning . read more

I have been a CFYB client for quite a few years. I have only had massages and facials. In the past, I would request the masseuse Veronica. She was the best! I always enjoyed a very relaxing and soothing massage. When I called last week to make an appointment for my birthday massage, I was told that Veronica didn't work there anymore but Felicia was amazing. I booked my appointment. Felicia does not know the meaning of relaxing massage. She dug into my muscles and when I would say "that hurts" she would say "you're so tight". So what!! I don't want to feel like I've been beat up! Then she wouldn't let up!! After my massage, she asked me how I felt. I told her I was ok and then she tells me that I'm very sensitive. Oh so because I don't want you digging into my soul through my back, I'm sensitive? Yeah ok. So if you want a relaxing and soothing massage, this is not your place. But if you need to feel like you've been run over by a train and backed over by a bus, Felicia is your girl. read more

When you first walk in it's very inviting. Depending on the day and time it will be quiet as well. This is my go to spot for waxing. I see Esthetician Talia. She's is so sweet and does an awesome job. She makes sure your comfortable as well. Anytime I make an appointment she's my go too. I've tried a manicure service before since I had the time it wasn't bad for something quick but if your use to a certain experience you may want to stick with what your use too. read more

I called to make an appointment 3 weeks ahead of time for a surprise service for my fiancé and when he showed up he found that the salon didn't have the appointment. They said that whoever took my appointment when I called didn't take down my information as she should have so they could contact me and confirm, so they just cancelled the appointment. What is upsetting is the fact that this appointment was cancelled because of a mistake one of their employees made and not because I failed to follow up on an appointment that was confirmed with me over 3 weeks ago as the girl at the front desk told me I should've done. I'll definitely not be returning or recommending this place. read more

Used a spa finder gift card to purchase a facial here. The salon looked very well maintained. They have a whole different section for massages and facials. The room used for facials was very tiny. The bed was also very rocky and I was very scared it wasn't sturdy enough. This is something I wish I knew before hand because I couldn't enjoy my facial while thinking if I was going to fall. Also, because the room was so tiny, the steamer was touching my skin against the wall. The service was great and the provider was very thorough with my service. Not sure how the basement looked, but the small rooms for facials can use a makeover for sure. read more

I go for waxes and honestly this is the best place I have ever experienced. I almost gave up on waxing completely before I tried the chocolate wax from here. Seriously best decision ever!!!! This is the only wax that doesn't make me breakout! I finally have smooth bikini lines and skin. Thank youuuuuu read more

***THIS REVIEW CONTAINS ADULT MATERIAL. READ AT YOUR OWN RISK*** The one good thing at this salon is that it sells hair dye for "you know where," if anyone's interested. On the other hand, I won't go back for service. When I arrived, no one was at the reception desk, but I could hear raucous laughter in the back. They should consider a bell or something to let them know when someone comes in. Customer service is not on the menu here. It felt a little too much like junior high girls - a bit of gossipy cattiness was in the air. I went to CFYB because it's listed by NuFree. NuFree is supposedly better for you than wax - and I get a full Brazilian. I don't know if it was the product or the person doing the work, but I left practically embarrassed. For years, I have had only one clinician do my Brazilian who is professional, clinical in her approach, and efficient - a high standard. At CFYB, not only was the person unprofessional, first of all, actually referring to labia as vagina, (WHY did she find it necessary to even TALK about that!?). Secondlly, the product was not working, and she informed me that she "didn't want to spend too much time down there looking at that" when "I've got one of my own." Was I mortified? You better believe it! I have always come out of my Brazilian sessions clean like a baby's bottom, and I left CFYB pretty much the same way I went in, and I was charged for a bikini wax - which it was not. She was unprofessional, far too familiar about my privates, and generally lacking in grace and courtesy while performing such an intimate treatment. The entire experience was unacceptable, and I've learned my lesson. If you want the BEST Brazilian in Chicago, contact me. THIS is NOT the place. read more

Poop For Your Self-Esteem! Sorry, that's what they should call it. I'm really not a mean or angry person. Most of my reviews on Yelp are positive. But today I had the WORST customer service experience of my life! And you know what? This review isn't even based on only that. It is based on that PLUS the fact that I've been here several times and never really had a decent haircut from them. Why did I keep coming, you ask? Because it's very easy for me to get to, and I REALLY want to like it! It has a cool name. And it does smell like chocolate in there. But today I have to accept that it's just really, really badly managed. And with this review I'm burning this mother******* bridge to the ground. I had a photo shoot today for my professional website, and I figured if I book a trim and basic blow-dry, that's pretty hard for them to screw up, right? Wrong! I know, I know, I should have known better. But it has served me in life to be generally forgiving! To a point. I booked a photographer and a space for noon, downtown. Several hundreds of dollars! Days in advance, I made a 10am appointment at CFYB online, and I received an email confirmation of my appointment. Because I knew the timing would be tight, I washed my own hair right before the appointment. I called at 9:45 to let them now I'd be a few minutes late. Here's how the conversation went. Connor (the receptionist): Chocolate for your Body, can you please hold? (This is another thing! They ALWAYS make you hold when you call, before you can get a word in! I've even wondered if they're just trained to do that, because it's never been busy when I've been in there). Me: Sure. Now it's 9:50 Connor: Good morning, Chocolate for your body. Me: I'm going to be like 5 minutes late for my 10am appointment. Unless it's a problem, in which case I'll come now. I can still make it on time. Connor : I don't have you down for today, sorry. Me. But I have an email confirmation. Connor: Please hold. This is the part that pisses me off. I extended them the courtesy of holding several times, and it's what screwed everything up. Now it's 9:55. Connor: I'm really sorry. I see that you did make an appointment, and I made a mistake. I didn't enter it into the schedule. I'm really sorry. Me: Connor, listen to me. I'm ready to start crying right now. I have a photo shoot downtown today in less than 2 hours. I really need this blow dry. I can still come right now. Please work with me. I can be there in 2 minutes. This is VERY IMPORTANT. Connor: Hold on, let me ask the stylist. Have you ever been cock-blocked from something you really, really want? You know that horrible, sinking feeling when you first realize the cock-block is happening? This is the feeling I'm having right now. Now it's 10:00 Connor: I'm really sorry. There's not enough time because someone's coming in at 10:30. Me: Connor LISTEN TO ME. I'm PISSED. You just admitted this is your fault. It's 10:00 now. I keep telling you I can be there in 2 minutes. I can be there at 10:02. It really shouldn't take long. My hair is washed and wet, and ready to blow dry. Connor: Hold on. Now it's 10:05 Connor: I talked to the stylist and one thing I can do is call our 10:30 appointment and ask her to come later, would that work? Me: (Sinking sinking feeling.) Ok Connor calls me back at 10:10 Connor: I'm really sorry, I can't reach her... Me: Connor, please help me. I really need you to honor my appointment, which is the least you could do. Just let me come by right now, PLEASE! I did realize that I was yelling. But I was standing there with wet hair, full makeup, all dressed up for my photo shoot, and perhaps the saddest look of desperation I've ever worn. I was a hot mess. Connor: Could you hold on another second? Now it's 10:15. I seriously think they could have styled my hair beautifully in the time it took them to sort their shit out. Connor: The stylist won't take you, I'm really sorry. Me (and now I'm PISSED): This 10:30 customer, is it Madonna? (I really said this.) And who is this stylist? I can't believe this! Can I speak to the manager? Connor: Actually the stylist is the owner's daughter, so...... I hung up and styled my own hair. But you know what? I learned 3 really valuable lessons today! 1) As a customer, I am not important to CFYB. This is actually really valuable information. 2) When you get bad, "sorry but not that sorry" service, move on! I could have prevented this experience by remembering my last visit (which I won't get into); and 3) I'm much better than I thought at styling my own hair. :-) It turned out pretty well. read more

I used to go here on a regular basis for Brazilian waxes, but after my most recent visit, I will never set foot in here again. I had an appointment w/ an esthetician I had never seen before because my usual was unavailable. Since I never really had a bad experience here, I thought I would be okay. WRONG. I saw her double-dip with my own eyes (even though she claims this is untrue). And the next day, I had developed bumps and rashes on the areas where she had waxed (and I NEVER have developed bumps/rashes in the 10 years I've been getting waxes, every 6-8 weeks). I actually had to see a doctor to provide me medications for controlling the itchiness and inflammation. Bottomline? I will NEVER EVER come here ever again for a wax. The only esthetician you should trust if you have to come here for a wax is Veronica, never had a problem with her services. read more

I set out to treat my girlfriends to a spa day that was central to our homes in the city. Chocolate for Your Body was the closest one and had good ratings, so we arranged for a spa day. When we got there, the place was clean and it smelled great. The decor was good and the entire place looked professional and inviting. My only gripe has to be with the attitudes of the staff. Some of the ladies were rude and had an attitude when we had genuine concerns and questions. Granted, we had a lot of questions and some of my girlfriends arrived late, but I didn't feel like that warrented a negative and rude attitude. The woman who did my mani/pedi was great, she was friendly and joked around as she did my mani. I can't say the same for her coworkers. Nonetheless, the manis and pedis were great; I had the Choco mani/pedi, which is their specialty. It was relaxing and made my hands smell like chocolate all day. My girlfriends were pleased with the service, but not the attitudes. I might be back, but I know my friends won't. read more

I went during the MedSpa week promo and like others I had made the mistake of not reading the reviews. I got a massage and a mani/pedi. The massage itself was fine. However, the following made it poor: -Having to go down creaky stairs to what looks like a dungeon -The table looked like it wouldn't support a toddler -The masseuse sat on a stool (not a prob) that squeaked every time he moved, so the mood and music were constantly interrupted by squeaking -Too much oil and he should know to ask a female if they want oil in their hair before starting a scalp massage Next up was the mani/pedi. I have an inkling the nail technician didn't go to school, she just took whatever Cosmo's "10 Tips For Terrific Toes" said and copied. She: -Didn't scrub my feet or pumice them -Managed to leave 10 toenails 10 different lengths -Cut me to the point of drawing blood on two different cuticles on my toes and one on my finger -When she was doing my fingernails I asked her what the name of the tool she was using was, because I wanted to get one. She laughed and said it's called a cuticle remover. Google tells me it's a dual cuticle pusher -She seemed shocked that I wanted to pay before having my fingernails painted, so I don't have to have them touched up. Little did I know what would happen next -The fingernails were painted so thickly that they were not dry two (!) hours later when I was at home. I had to strip the polish off at home because it had become a globby mess. Lo and behold I had 10 different lengths again. I showed a coworker on Monday and she could not believe that a professional had done that The promo mentioned chocolate martinis. I got a four oz water cooler cup of faux Baileys over belnded ice. When I asked for a straw, so I didn't end up eating ice I was given coffee stirrers, but I was told if I sucked really hard the "martini" wold come through. I really don't know what to make of this place. It's not a spa. It charges more than my local nail chop shop that gives excellent mani/pedis for significantly less. The owner was floating around (like someone else had mentioned) and blending drinks in the middle of the spa, because nothing adds to a spa night than hearing a blender go off every few minutes. One would think she might want to talk to the customers as opposed to running around tasting cheap drinks all night. I paid 50$ for a crap mani/pedi that is cheaper than their normal price, so I can imagine how much I would hate it if I had paid full price. I can recommend Nail Gallery on Damen at Armitage or CiCis at Lincoln west of Ashland for a good mani/pedi. Both places have a normal price of ~40$ and do amazing work. Don't come to CFYB. read more