My salesperson, Roger, was very friendly, knowledgeable, and patient. He answered all of my…read morequestions and when the paperwork was complete there were no extra or hidden fees. The finance manager, Margaret, was also very proficient and pleasant. She explained the maintenance and protection plans clearly and concisely. I purchased a Jeep Grand Cherokee around 4:30 pm on a Friday and was able to pick the vehicle up the next day after it was detailed and filled with gas. Roger even gifted me with a Jeep Yeti cup, a Jeep keychain, and a rubber duck to start my collection. I highly recommend AutoNation, Roger, and Margaret for your next new vehicle purchase!

Buyer Beware - Major Undisclosed Damage at AutoNation…read more I purchased a Lexus a little over 30 days ago. Shortly after delivery, the dealership kept the car for about a week for repairs, and upon return I discovered a new tire puncture and significant bumper damage that wasn't there before. I took it to Lexus, whose official report confirmed the bumper damage resulted from a major front-end accident prior to my purchase, even though the Carfax they provided only listed a "minor" accident. This is a serious misrepresentation and failure to disclose material defects. I have demanded a full unwind with complete refund of purchase price, taxes, and fees with no penalties, but the dealership has not resolved it, so I am currently speaking with my lawyer to pursue full restitution and am prepared to take further legal action. Warning to other buyers: Do not trust the Carfax reports here -- one of their managers even admitted they do not do thorough inspections before placing cars on the lot. Get your own independent manufacturer inspection before buying, consider a more trustworthy dealership, and shop elsewhere to avoid this stressful and costly experience.

I already have a car through DriveTime in Austin and my experience was top notch. My best friend…read morewas in the market for a new used vehicle and I told her about drive time. Like most she was skeptical of the online pricing so I decided to make her a believer and take the trip to her DriveTime by her house. We walked in and were taken care of by John Nelson. John was awesome and straight forward with no haggling. The process was smooth as I had experienced before. My friend was blown away and is walking out with her very own DriveTime vehicle. It's a great place.

Horrible experience due to lies about getting approved and then go in and being told to pay half of…read morethe car as a down payment. I had asked previously about my down payment and was told they would work with me but that was a lie as well.

I purchased a car and the car was no good just 1 day after purchase. It shakes violently, the…read moreengine jumps during gear shifts the list goes on the car is unsafe to drive. I had an independent inspection done proving it is a lemon vehicle. Tri Color Auto's customer service is terrible: fake corporate, agents lying, stalling repairs to miss refund deadlines, illegally charging me for insurance, and mishandling my down payment. They refused to be held accountable or resolve the issues fairly. Numerous complaints against Tri Color Auto are surfacing online, and even the lot that held my car warned me they were scammed. Do not trust this dealership. They are deceptive, unprofessional, and dangerous. Bottom line: Avoid both the car and Tri Color Auto at all costs. DO NOT BUY FROM HERE UNLESS YOU WANT TO BE OUT OF MONEY AND A CAR IN LESS THAN 90 DAYS.

Estos desgraciados son unos estafadores rateros que solo están buscando personas estúpidas para que…read morecaigan en su fuga de ratas estoy tan enojada me vendieron un carro que mi esposo lo miró solo en foto y yo de mensa que firme algo que no mire en persona y cuando fui por el carro sus asientos todos quemados de cigarro y rotos yo les dije que yo no iba a llevarme algo así a mi casa y les dije que lo arreglaran y a ver cómo queda. These unfortunate people are thief scammers who are only looking for stupid people to fall into their rat escape. I'm so angry they sold me a car that my husband only looked at it in a photo and I told him to sign something that I didn't see in person and when I went Because of the car, their seats were all cigarette burnt and broken. I told them that I was not going to take something like that home and I told them to fix it and see how it looks.

Their sales person Judy was just basically rude from the start. I understand they have processes to…read morestick to and company policies, but presentation of all of that is key when presenting it to a customer. This is anything but a warm welcome, I guess I'm glad I decided to stick with the dealer I was already talking to because they had better manners.

After my car was totaled, I was on the hunt for a new vehicle with a generous down payment to put…read moredown. I stopped into this location due to finding a few cars I was interested in through the Auto Trader app. The saleswoman who initially helped me was very nice and tried to be transparent. Her "coach" appeared to be nice at the start as well. Then the saleswoman brought over two of the Rogues I was interested in looking at. I knew this place was a used car lot. But upon inspection, I quickly realized the cosmetic defects on these cars are not just a few minor scratches. These cars have been torn up, and they do not negotiate prices, claiming the defects are factored into the price of each car. The first 2025 Nissan Rogue I looked at had white blotchy stains on the driver's seat, and the back side of the passenger's seat. There were fingernail scratches all over the outside of the passenger door handles, and large scuffs all over the trunk. The second car had obvious water damage to the odometer that wasn't coming off. Again, scuffs and scratches all over the inside of the vehicle. The hood wasn't shut all the way, so the salesperson said "Oh, you just have to slam it down," and did just that. Yeah, I don't think that's supposed to be the only way to fully close the hood. Once it became apparent that I wanted a more cosmetically intact car, and that I wasn't going to settle for just anything, the "coach" who was hovering over the salesperson and I immediately checked out and changed his tune. He looked at me from over the counter like I was scum, and never interacted with me again. The third and final car I saw was an immediate no when it was more expensive than the previous two I looked at, yet it had an obvious cigarette burn right in the middle of the driver's seat. A cigarette burn. Over $20k they wanted for that one. TL;DR, Don't go to any Echo Park location if you want a car worth your time and money, and that you can be proud to drive for a good while. I gave my business to Mossy Nissan, which I should've done from the jump. Got a better overall price, no hidden fees, no games. Don't come here unless you want to get scammed for some beat up vehicle, and snubbed by unprofessional salesmen when they realize you aren't one to be fooled with.

Oh, they have an excellent selection of top-notch car parts that will surely meet your needs!…read more Don't worry, you'll find a comprehensive list of high-quality parts that fits your car perfectly.

From the owner: come check out our inventory of quality used vehicles.read more

The good: They have…read morea huge inventory online. They have no haggle pricing available for you to see what you'll pay minus tax, title, and license. They do speak Spanish. The bad: Not really customer service oriented. They didn't acknowledge any customer that walked in with a greeting of any sort. You have to go up and asked to be serviced essentially. The ugly: These folks are dreadfully slow! I showed up with a check in hand around 11am. I left, with the vehicle at 4:30pm. Keep in mind that 2 days prior, I went online and selected the vehicle. I had a quote emailed to me. I called the next day to ensure that vehicle was physically at that specific location. I showed up with a check in hand. It took them hours to process me. They had maybe 2 other customers every hour. These people are nice but slow. They are well meaning people but slow. Check your carfax because they are providing you with as is type vehicles. All in all, I would probably use them again. I just would start the paperwork before I physically show up.

The entire experience was yuck. Paper work wrong, took them over 24 hours to say they received a…read morewire transfer.( not how that works at all) Slower than snails with communication and severely lacking. Need a ton of customer service training. Manager Luis could have cared less if we walked out, but he would keep the $1300 cash deposit. They advertise a price and tack on $1595. for their inspection of a incoming used car to sell on their lot. DO NOT RECOMMEND. Buying a used car is a hassle as it is, and when the managers treat you as you don't matter, just not good. They do not seem to want to grow the business and that's a shame.

Too expensive, for a few grands more you can get a brand new truck, stay away from this placeread more

Great mechanic that is very knowledgeable of all types of vehicles. I would definitely recommend…read morehim for all your repairs.

Horrible I returned my car 4 times to get fixed under…read morewarranty after owning it only 2 months.

I bought a car over a year ago. Before I even got home the dash lights started to turn on. Finally…read morea year later they get me in to so call fix it. I have taken it 5 times and before I get home the light pop back on. I have had full coverage on the car bcz they told me I had to but yet proceed to charge me $140 a month for insurance. I have sent over proof after proof and they WILL NOT CREDIT ME THE $700 and still continue to charge me. I have emails and txt me trying to get my car fixed and sending proof of insurance. Yes they will give you a car but it is not worth the stress they put you through. I HAVE BEEN TRYING TO CALL AND COME TO AN AGREEMENT BUT THEY JUST WANT THE PAYMENTS ON TIME AND GIVE ME THE RUNAROUND. I have paid more than half of the car and all they can do is take the car back and said they would waive the fee but still proceeded to charge me to take the car back so at the end of the day, they are not trying to help you