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    Choice auto

    5.0 (1 review)
    Open 10:00 am - 6:00 pm

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    9 months ago

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    AutoNation USA

    AutoNation USA

    1.9
    (121 reviews)

    My salesperson, Roger, was very friendly, knowledgeable, and patient. He answered all of my…read morequestions and when the paperwork was complete there were no extra or hidden fees. The finance manager, Margaret, was also very proficient and pleasant. She explained the maintenance and protection plans clearly and concisely. I purchased a Jeep Grand Cherokee around 4:30 pm on a Friday and was able to pick the vehicle up the next day after it was detailed and filled with gas. Roger even gifted me with a Jeep Yeti cup, a Jeep keychain, and a rubber duck to start my collection. I highly recommend AutoNation, Roger, and Margaret for your next new vehicle purchase!

    Buyer Beware - Major Undisclosed Damage at AutoNation…read more I purchased a Lexus a little over 30 days ago. Shortly after delivery, the dealership kept the car for about a week for repairs, and upon return I discovered a new tire puncture and significant bumper damage that wasn't there before. I took it to Lexus, whose official report confirmed the bumper damage resulted from a major front-end accident prior to my purchase, even though the Carfax they provided only listed a "minor" accident. This is a serious misrepresentation and failure to disclose material defects. I have demanded a full unwind with complete refund of purchase price, taxes, and fees with no penalties, but the dealership has not resolved it, so I am currently speaking with my lawyer to pursue full restitution and am prepared to take further legal action. Warning to other buyers: Do not trust the Carfax reports here -- one of their managers even admitted they do not do thorough inspections before placing cars on the lot. Get your own independent manufacturer inspection before buying, consider a more trustworthy dealership, and shop elsewhere to avoid this stressful and costly experience.

    Tricolor Auto

    Tricolor Auto

    1.3
    (13 reviews)

    I purchased a car and the car was no good just 1 day after purchase. It shakes violently, the…read moreengine jumps during gear shifts the list goes on the car is unsafe to drive. I had an independent inspection done proving it is a lemon vehicle. Tri Color Auto's customer service is terrible: fake corporate, agents lying, stalling repairs to miss refund deadlines, illegally charging me for insurance, and mishandling my down payment. They refused to be held accountable or resolve the issues fairly. Numerous complaints against Tri Color Auto are surfacing online, and even the lot that held my car warned me they were scammed. Do not trust this dealership. They are deceptive, unprofessional, and dangerous. Bottom line: Avoid both the car and Tri Color Auto at all costs. DO NOT BUY FROM HERE UNLESS YOU WANT TO BE OUT OF MONEY AND A CAR IN LESS THAN 90 DAYS.

    Estos desgraciados son unos estafadores rateros que solo están buscando personas estúpidas para que…read morecaigan en su fuga de ratas estoy tan enojada me vendieron un carro que mi esposo lo miró solo en foto y yo de mensa que firme algo que no mire en persona y cuando fui por el carro sus asientos todos quemados de cigarro y rotos yo les dije que yo no iba a llevarme algo así a mi casa y les dije que lo arreglaran y a ver cómo queda. These unfortunate people are thief scammers who are only looking for stupid people to fall into their rat escape. I'm so angry they sold me a car that my husband only looked at it in a photo and I told him to sign something that I didn't see in person and when I went Because of the car, their seats were all cigarette burnt and broken. I told them that I was not going to take something like that home and I told them to fix it and see how it looks.

    USA Direct Auto

    USA Direct Auto

    1.4
    (28 reviews)

    The good: They have…read morea huge inventory online. They have no haggle pricing available for you to see what you'll pay minus tax, title, and license. They do speak Spanish. The bad: Not really customer service oriented. They didn't acknowledge any customer that walked in with a greeting of any sort. You have to go up and asked to be serviced essentially. The ugly: These folks are dreadfully slow! I showed up with a check in hand around 11am. I left, with the vehicle at 4:30pm. Keep in mind that 2 days prior, I went online and selected the vehicle. I had a quote emailed to me. I called the next day to ensure that vehicle was physically at that specific location. I showed up with a check in hand. It took them hours to process me. They had maybe 2 other customers every hour. These people are nice but slow. They are well meaning people but slow. Check your carfax because they are providing you with as is type vehicles. All in all, I would probably use them again. I just would start the paperwork before I physically show up.

    The entire experience was yuck. Paper work wrong, took them over 24 hours to say they received a…read morewire transfer.( not how that works at all) Slower than snails with communication and severely lacking. Need a ton of customer service training. Manager Luis could have cared less if we walked out, but he would keep the $1300 cash deposit. They advertise a price and tack on $1595. for their inspection of a incoming used car to sell on their lot. DO NOT RECOMMEND. Buying a used car is a hassle as it is, and when the managers treat you as you don't matter, just not good. They do not seem to want to grow the business and that's a shame.

    Choice auto - usedcardealers - Updated July 2026

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