Amin V.

I had a very disappointing experience at this all-you-can-eat Japanese BBQ restaurant. Before we were seated, we politely asked the front desk if our party could be split into two tables. Despite the restaurant having the availability, they refused and insisted on seating all of us at one table. The hostess also had a very rude attitude from the moment we arrived, which immediately made us feel unwelcome. As the meal went on, many of the food items were running out. We asked multiple times for refills, but they were never replenished, which is unacceptable for an all-you-can-eat restaurant. To make matters worse, when the bill came, they automatically added gratuity for our large party. We asked to speak with the manager because of the poor service throughout the evening, hoping they would at least acknowledge our concerns. Instead, the manager was just as dismissive and rude as the front desk staff and made no effort to resolve the situation or make things right. Overall, the customer service was terrible from start to finish, the food service did not live up to the "all-you-can-eat" experience, and management showed no interest in customer satisfaction. I would not recommend this restaurant and will not be returning.

Keemberly M.

Went in for our wedding anniversary dinner! Just wanted to highlight their amazing customer service. ( as a same sex couple we don't know what to expect interms of how "LGBTQ friendly" an establishment will be). With our experience we were delighted as first timers! The host Jennifer greeted us happily and wished us a Happy Wedding Anniversary! We felt welcomed and she took the time to answer and break down how CC's dining tiers worked. As for our Server Ferni did an amazing job cooking our specialty meats and making sure we had everything we needed. The high energy personality and accommodation made the experience even better. The dining is timed and you can order up to 10 items every 7 min but we never felt rushed and there's plenty of time to eat and enjoy. As for the food WOW we went with the gold tier for our family of 3. It's worth it. No frozen meat and all the self serve options are great! High quality meats, sushi and sides. Our faves included the wagyu steak, top blade, and our son loved the wagyu sliders! They offer specials for a membership and Ferni explained all the perks! I highly recommend on getting the membership and take advantage of any offers they have that month. We're excited to come back again! Please note some items may be sold out by dinner time, so next time we're going for lunch next time. :)

Berenis S.

Stopped here tonight with the family. It was my first time here and I must say this place was amazing. My compadre was the one who showed me this place and we decided to finally try it tonight. The food: 1000/1000 we went with the gold option and it was amazing. So many wonderful cuts of Waygu beef and the recommendations from our server were great: we also had the sides and I must say the Waygu burger was so good, I can see why it would run out really fast. The deserts were so good and lots of amazing options. I enjoyed the unlimited beverages as well. Service: top notch service, our server was Tyler and he went above and beyond for our party. He made sure our experience was an excellent one. He was kind, courteous and you can tell he takes pride in his work. The inside was very nice and clean, this used to be another restaurant back in the days so it was nice to come back to my old stepping grounds. Drove over 60 miles to come here and I will definitely be coming back. Thank you Tyler for the hospitality.

Joel M.

Chubby Cattle is a place of variety, indulgence and quality, a good treat. You can eat self prepared BBQ meats and refreshing sushi options at the same time. Obviously the quality is great, they have many premium options including waygu beef all you can eat. The service was good from our host, positive attitude and welcoming, until he started to mention their membership and if we wanted to join five times after saying no. Earlier we called to get information before arriving and they can't even have a staff member answer the call, an AI bot was struggling to assist and answer our questions. Everything is ordered on a tablet. The amount of self service at this restaurant is nauseating, considering the price to dine in. You can order every 7 minutes until time is up. Ambiance is active and the upbeat music playlist is about at a medium volume. The experience is streamlined to get you in and out, I was not a fan of the constant badgering to join their membership, especially at checkout. There is an egregious amount of self service that could be handled by staff, for the price range, having everyone run around each other to grab drinks and grab items from the cold bar and other self service areas is strange. Located on the first floor by Target at the Topanga mall, parking in the structure.

Abby G.

I got the gold tier, it was a nice option to try the "tasting experience" as it was our first time, but honestly could have done without it. This place is more on the pricier side, but for the silver tier, it's a solid opt. There were a few items on the menu that we tried that we did not like at all, it had to be taken away lol but there were a lot of items we did enjoy! Our server nick was knowledgeable and friendly. This is a type of restaurant where you order through the tablet and the food comes to your table, the server does come around often to check in on you and to change the grills. Jasper was also really good at taking away any of our empty/ dirty dishes every time he dropped off food. When I first arrived, I was trying to get the host attention so that I could get checked in but she is not welcoming and bit rude. She is constantly looking down at her tablet then walking away. Then just calls whoever is next on the tablet, not acknowledging anyone new coming in! Me and another guest were so confused we had to flag her down to get checked in which is so odd. I've never been to a restaurant where a host made us feel like we are an inconvenience to her!! Anyway,after we did check in, we had to wait another 20 mins or so for our table to be ready. Lowkey being added to the wait yourself vs reservation seems like the same wait time which defeats the purpose of a reservation.

Tiffany N.

As a huge fan of Chubby Cattle, I am incredibly disappointed to say that this specific location has been a miss ever since it opened. I've given it three chances now, and each visit has been a poor experience. After my most recent visit, I felt compelled to finally write a review. We ordered the highest tier (Diamond), expecting a premium experience, but our server, Kai, was completely rude and unprofessional. Throughout the night, he barely checked on us or cleared our plates. Instead, he repeatedly approached our table just to scold us about having only 30 minutes left. When last call approached, we placed a larger order to wrap up our meal. Kai came over and lectured us about the size of the order, warning us that we would have to pay for leftovers even though we ended up finishing absolutely everything. When we tried to put in one final item before the system even shut down, he arbitrarily told us he was canceling it because we "couldn't order anymore." It is incredibly frustrating to be paying customers spending over $600, only to be spoken to so disrespectfully about ordering food during valid service hours. To top it off, after dropping off the check and taking our payment, we went to get dessert. Kai approached us yet again and told us we needed to leave, essentially kicking us out of the restaurant. We've been to so many Chubby concepts and never have once been treated like this.

Blaise H.

Last night me and my boyfriend wanted to get KBBQ and we're deciding between a place in West Hills and here. We ultimately decided to try Chubby Cattle because of the extra things that come with it, especially the dessert station. Our server was really attentive and friendly despite having to go through 3 iPads because each one did not work. It made ordering longer which was frustrating because you only get a certain amount of time to order. The meat itself was pretty good and the sushi was alright. What was the most disappointing was that the reason why we chose this place - the dessert station, was completely empty. We asked three different people and waited twenty minutes and there was still absolutely nothing in it. It was unfair to pay the whole price for something that did not include the whole package. It seems like this happens a lot to and for this reason, I wouldn't trust it enough to pay for the whole thing upfront and not get the entire menu offered.

Jessica C.

We've been here a total of two times and each time has been amazing! We had Nick and Kai serving us and they've been amazing. Always checking in on us, making sure we get the best service, and just vibed with them. They're so easy to chat up. It's more expensive than your AYCE experience but it's really worth it especially for special occasions. It's a sit down upscale JBBQ spot and while I love their meats, I think about their lobster roll, Wagyu slider, and carpaccio the most alongside their unlimited milk tea and egg tarts. Next time we come, we hope we get to run into Nick and Kai again! They both work really hard and the quality of their service definitely shows.

Kiki T.

We were here a couple months ago, and tonight we are back to celebrate my hubby's birthday...and yes, I'm happy happy to say service is 100% on point, super nice and helpful. I also learned tonight, just in case if you were wondering...On Fridays, Saturdays and Sundays it is only Walk-In no reservations...wait time varies, but Mon thru Thursday you can make reservations and also do walk-in's. We still love the choices from the digital menu, and totally enjoyed the birthday jingle surprise!! OH! I love love their Earl Grey roll cake!! I had 2 slices!! (Gasp)! It's totally fun inside! I love the interior designs.

Lauren B.

Delicious food and stellar service! Absolutely worth the wait and the price. This was my first time dining at Chubby Cattle, and I couldn't be more pleased with the experience. There's a variety of meat to choose from, from rich and savory wagyu to thinner briskets. All meat is very high quality cuts, taste amazing even without sauce. The sushi was just OK to me. Some of the rice was undercooked and so randomly crunchy in some parts, and the taste of the fish was just acceptable. The hand rolls were pretty good, though. Love the assortment of sides and appetizers to choose from, and the self service drinks, salads, desserts, and sides. There's even dim sum! And the slushies are so good. I actually didn't like the milk tea much, too creamy and sweet for me, but YMMV. There's just so much to eat and drink here, and the portions are just right. Loved the ambiance and the service. The only drawback was the wait time (quite long on a weekend for lunch) and the fact that it got super smoky in the area we sat. Even the restrooms were noticeably smoky. However, our table and others in the area were moved to a section with significantly better ventilation. It seems like ventilation could be a recurring issue here, but they also seem to be aware of it and can shift your table somewhere better if it gets too smoky. Overall, highly recommend this place!

Paula L.

Chubby Cattle in Woodland Hills, located inside the Westfield Topanga Mall, is a super fun and elevated Korean BBQ-style experience featuring Japanese wagyu. It's easy to get to, on the bottom floor, next to Target. It gets super busy, so make sure to go super early to put your name down. Oh! And make sure you come hungry. The atmosphere is modern, lively, and upscale compared to your typical KBBQ. You're given a set dining time, and there's also a 7-minute window in which you can place each order, which can feel a little stressful at first since you're trying to decide, order, cook, and eat all at once. I took a few pictures but we probably had 30 more plates and with the time constraints, it was hard! We went with the Silver Tier, and it was amazing. The quality of the meat was excellent, especially the Japanese wagyu, which was rich, tender, and full of flavor. Everything we ordered tasted high quality and well worth it. There's also a walk-up area where you can grab extras like fresh vegetables, curry, soup, corn/sweet potato with cheese, desserts, and even a wagyu hamburger, which we heard was delicious. The milk teas were also really good and a nice pairing with the meal. The experience can feel a bit overwhelming at first, but our server Tyler was incredible. He helped us put in our first order, gave great recommendations, and made sure we understood how everything worked. His attentiveness really made the experience smooth and enjoyable. Overall, Chubby Cattle is a unique, high-quality wagyu BBQ experience that's definitely worth trying. Just be ready for a fast-paced start - and if you get Tyler, you're in great hands! We'll definitely be back! **Tip** Sign up for their yearly membership. The initial cost and what you save pays for itself.

Jake J.

Chubby Cattle is beautifully decorated, well serviced, and has delicious food. I probably won't go again. The good - all the food was fresh with plenty of variety. Buffet options were great too. There a rice machine that serves exactly the amount of rice you want, like R2D2 scooping your portion. I really liked the wagu stew and all the meats. I would skip the sushi. The bad - the dining experience, while fun, was not relaxing at all. There is a timer that counts down like a game show, ticking time bomb. When the timer finishes, you order your limited number of dishes and the timer stars again. It feels like a game show to maximize your orders rather than tasting a variety of beautifully aged fatty meats. The restaurant itself is clean but very congested. I would recommend checking it out, but I'll be making return trips to the chubby cattle in Vegas

Jasmine P.

I love k bbq but this was a different experience than most others! The meat is so fresh. Love that Yu can see them prep it. The sides are all self serve and have many options from soups to fruits. Your price includes a drink and desserts as well. Besides the meats, the wagyu burger was delicious! Service was excellent. Everyone was friendly . Ordering is self done on a tablet. It was loud and busy. So can tell it's good food! For a place like this I expect ut to be loud.