Second time eating here tried to give it another chance. Arrived at 7:30 on a Friday night I ate around 8:30 my girlfriend that came with me didn't get served untill 9:00 pm and decided to take it home since I was finished mgt. was not not appalled by what happened offered 10percent off a ruined birthday dinner. Thanks but know thanks. Last time here. Oh he also offered free second round of drinks. I gotta drive all the way back to Lansdowne. Again no thanks. ( Bad business read more

Never will I ever spend another cent here! Ordered food before 9pm through GrubHub for pickup. We sat in the lot until we got confirmation through the app that it was done at 9:27p. All we had was a crabcake platter with fries, a chicken sandwich, a salad and some buffalo shrimp. Nothing major! My husband goes in to grab the food only to find out it wasn't ready and there was only 1 person working the kitchen. To make a long story short, we never got our food until 11:15p, and by that time we didn't even want it. Food wasn't that good and looked like it was just thrown together. And we had to have them fix our order because some of the things we requested weren't there. I get that we're currently working under different and difficult circumstances, but why even remain open or commit to taking so many orders that can't be fulfilled in a timely manner?? My husband said there was a person in there waiting to pick up some peel shrimp before he even got there, and this person was just receiving her order when we got ours! I'll never order from here again, nor would I recommend!! read more

Good food. Awesome drinks. Can definitely get crowded during the weekend night life hours. The shrimp scampi was well seasoned and the mini crab balls were good. The mussels could've had more butter on them though. Fried shrimp was seasoned well and fried to perfection. read more

The fool was horrible the ribs taste like chewed up tires with barbecue sauce slept on top of it they must've been in the freezer for a month then pulled out of the freezer threw them in the fryer and slap some sweet baby Ray's sauce on top of it I was so disappointed read more

Good food, terrible service. Expect to wait longer to order than it takes to order your food. Came today sat at the bar 15mins before being helped and it wasn't even crowded. Then was told I had to wait for the food server who was busy chatting... so I left empty handed. Same problem I had before but at least I left with food in hand. Won't be back again! read more

Love the crab cakes and fries. Try the peach Long Island iced tea it's a Winner sit at the bar to avoid the gratuity fee

Nothing makes me happier than being able to add an extra star on Chuck's Alibi. I like this place so much, that despite my moving about 30 minutes away I decided half way through my meal that I'll be making the trip back often! As I mentioned in my last review, all the negatives couldn't keep me away from the positively great crabs. So with a bit of mental preparation we stopped by Saturday night and were pleasantly surprised to find EVERY ONE of our previous issues had been addressed! We arrived toward the end of what I would call dinner hours (they serve late into the evening though) and the ambiance was very pleasant. Frank Sinatra serenaded us at a ear friendly volume as we went to town on our Dungenous crabs. Late in our meal the clock did click passed 9 and the music got a tad louder and went to typical bar music, but still no where near the ear splitting level of before. In fact, I didn't see the guy that was running things on our last visit, and this time the manager in charge (an obvious seasoned veteran of the service industry, and an obvious positive influence on the business) made a point to go around to all the tables to check on things. The temperature problems seemed to be worked out too. If you haven't been, do yourself a favor and give them a try. Also, they have their own private parking lot with free valet, so don't stress about parking. read more

I am only giving 1 star because there is not a negative star option! I went with 3 other friends. I was in town visiting from Atlanta and wanted some crab legs. First, the parking is horrible. It's a little lot behind the building and you just have to pray that nothing happens to your car. We go on in and end up seating ourselves. It's a Tuesday night so it doesn't seem to be that busy. Our waitress took forever to come over to us to take our order. It took us 15 minutes for our sodas to come. Well over 45 minutes for our food to come out. Finally when the food came out only 2 dishes came out. Or other 2 guests had to wait about another 10 minutes for their food and they were missing items off their platters. My crab legs were actually delicious...I don't know if it's because I was super hungry or what, but my friends were very disappointed with their food. Their seafood platters were fried... No seasoning whatsoever. The waitress barely came over to check on us... At this point with the service...I had figured since gratuity is included in all checks over $50 why would she give good service. Her ass is guaranteed a tip regardless. We finish up our meals I asked for a separate check for my food (only because I had ordered additional food to go for my friend who wasn't able to make it). I was then told we couldn't separate checks when you sit in the dining room. I don't know if the server was making it up as she went because she didn't feel like separating the check. No where on the menu did it not say you can't separate checks. The check was given to us... $160... are you kidding me??? She charged us for every soda refill... Didn't even give any kind of discount for the horrible service or for the 2 other friends in the party who were missing part of their platter. It's cool... We will pay and she WILL NOT get any additional tip out. It's really sad when you go out to eat to local establishments instead of these franchise restaurants and you have to regret supporting the local guy. The owner of this place really needs to re evaluate the nickel and diming policy and his wait staff. I am a server back home so it's very easy for me to tip more especially when good service is provided. I come home to Philly about 2 times a year sometimes more and I really look forward to checking out new places to eat and supporting small business. This establishment...I WILL NOT BE BACK... Nor would I recommend anyone to this place. Out of 4 entrees... Mine should not be the only one that was good. I don't know what this review will actually do for this business or even if the owner cares about this review. They look like they have been in business for a while, but it's very unfortunate patrons don't know any better and it's become the norm and so common and acceptable for bad service at an establishment. I work very hard for my money and I don't mind spending it... But this establishment should somehow be held accountable and know that the people they hire from front of the house to back of the house should give consistent good service and good food. The purpose of people meeting up with friends and going out to eat is to have a good time. The highlight of the night should not be how awful of a time they had from service to food. Smh. read more

Watch the cook make your cheesesteak while pounding beer. Chucks fills that greasy Philly craving all night long. The kitchen will stuff you with greasy bar grub that asks you to betray your diet but if it's Friday night, go hard. The menu is balanced by grilled salmon, crab legs, roast beef options. The staff was genuine and focused. The music was straightforward, not too loud or inaudible. read more

Every single time (which is 2) ive eaten here the food is delish and then i have diarrhea for the rest of the evening......draw your own conclusions read more

Stay away from this place. We stopped here and my boyfriend was actually frisked before we were allowed inside? Drinks are way overpriced, music is horrible thug rap that is much too loud. We were starving so we both ordered cheesesteaks with mushrooms on toasted rolls. We got a cheesesteak, no mushrooms, bread untoasted. Bartender was rude and inattentive, eventhough the place was not that crowded. The bar and restaurant look good, but the food, the drinks, the service and the clientele leave much to be desired. Cannot believe this place is still open. read more

It was OK , i wont be going back, people coming up to the table passing out flyers disrespectful the waitress not remembering our order, just messy. one and done. read more

So I took my family out for my wife's birthday. Every time we drove by this place we said we wanted to try it. Needless to say I was not impressed. Our waitress was great, so service wasn't an issue. The food was. The place needs a major face lift. It really could be a great place, but I'm sorry I don't need to hear @ss up nose down playing while I'm eating. Over cooked burger, dried out chicken parmesan no free refills, gratuity added after you hit $50, all equal taking my hard earned money elsewhere. read more

On 8/3/2009, Heather L M. reviewed Chuck's Alibi and addressed several issues. The lack of sufficient air conditioning, the time it took the waitress to greet them, not a single bourbon behind the bar, no wet nap and an itty bitty lemon wedge. And although it appears that Heather likes Johnny Cash, the music was LOUD! Two weeks later, on 8/17/209, Heather says that seemingly all of the previous issues had been magically addressed. She's not sure if she was extra hungry but says the crabs were extra good! Well maybe they were fresh that day or maybe Chuck's was just having a good day, (which are few) but there is no magic here! It's been four years now since your last review and I can assure you that this is still a two-star aquarium and is still sliding downhill! read more

6/28/12 hmmmm iced tea= gold peak parking is pretty much non-existent so this location must get foot traffic 99.9% of the time. music is very loud for lunch time. Thankfully they shut it off. A solid .5 star. I knew it wasn't a good sign when the tea wasn't freshly brewed although the waitress said it was. I know Gold Peak when I taste it. Service was pathetically slow. The server was pissed off about something and couldn't get herself together for us or the 3 unlucky young men who arrived as we finished. Food is fresh but overall meh-nothing to write home or to the next patron about. Clean bathroom. That was the wierdest crabcake I have ever tasted. Fried like a hush puppy. No filler but it wasn't bluecrab either. The server said it was lump; it was shredded and tasted like straight-from-the-ocean seaweed. I DIDNT TAKE MY LEFTOVERS SO THAT SAYS IT ALL. Anyway enough said. Next. read more

Chuck's Alibi - I have never seen a crabcake with a shell - Seafood Near Me - Philadelphia, Pennsylvania

It seemed like the bartenders made their own prices we spent $90 within the half-hour 2 Long Island Iced Teas that were $10 a piece and four shots $20 to get in for a comedy show that was horrible drinks of water down majorly prices are just ridiculous read more

I came here on a Friday night and first of all I was asked for ID, which wasn't bad, but my male friend was frisked at the door so that made me wonder. Then looking for a seat is the worst! The waitresses/bartenders were not attentive to our table once we found one. We had to basically clean the table off ourselves and wait over 30 minutes just to order drinks and then had to ask for the menu. Limited menu with crazy expensive prices for seafood that did not look fresh to me. I ordered Coronas. How could you mess that up? Never going back to that ratchet ass bar with women wearing scarves on their heads like they were going to bed? Not my style or on my level at all. read more

Where to begin? After sitting down at our first table; we opted to move to another due to the sticky substance all over the surface. After ordering and waiting for nearly 30 minutes for our food to arrive we dug into our meals with our PLASTIC silverware. The food was terrible. I'm pretty sure that the hamburgers were frozen patties. It was only after making it halfway through our dinner that we noticed the parade of ants marching along the half wall next to our booth. At that point we decided to cut out losses; which proved to be more difficult than you would imagine. Our waitress (the only one working) was nowhere to be found. It took another 20 minutes to locate her and cash out. I think I can safely say that Chuck's Alibi is off of my list of dining options. read more

I Consider myself to be a moderate restaurant patron. I never in my life came across an establishment that completely failed in all aspects of the dining experience. We were a party of three seeking a late lunch. One ordered a fish sandwich. One ordered a half cheese steak. And I ordered a half of the special Italian sub. The fish sandwich was served after 30 minutes and and came as the fish dinner. The dinner was 9 .99 the sandwich was 5.99. The fish was overcooked complete with filet bones. It s smelled awful. After 45 minutes and only after several inquiries the cheese steak showed up as a whole sandwich with barley any cheese no peppers as ordered. We informed them several times that we were going to be late for my mother's appointment at the fox chase cancer center. At 60 minutes They are trying to bill us and I was never provided my Italian Sub. The Manager, Chris, offered no courtesy discounts even for the Sandwich not served. By pass this place. There are many fine restaurants in this area. Even the worse fast food would be better all around then this place. read more

It's is horrible here service sucks. It's a shame the neighborhood is changing and you can tell by this place. It's so ghetto here I mean really ghetto. This place sucks. The food was dried out and the server you could tell was more worried about her weave then serving us. read more

The service at this place is the absolute worst. That is unfortunate because the food is pretty good and reasonably priced, but it isn't worth dealing with the rude and inattentive people who work there to get it. I advise you to save your money and avoid this place. read more

The food is great. Service is horrible. If you order on the phone they leave you on hold forever and never return. They keep you waiting sooo long when you order to the point that you may think they forgot. The most disgusting thing is there was a roach crawling up my chair the last time I dined in and I have never been back! read more

I visited here last week and everything was perfect. They still serve excellent cheese steaks and I was afforded great service. I have recommended this establishment as a potential site for my work's Christmas party. read more

The drinks was strong the food was good I recommend this place I was there yesterday celebrating a friends birthday I will be making another visit sometime this month I get a space of thumbs up read more

They have great service I like that they add the tip to the bill even though some people don't because u can't give them what you think they deserve but I use to be a server and that's gone with me but I had crabs and chicken cheese steak. The crabs was not fresh the meat was so mushy and my sister said her cheese steak was overly salty. So I give a two read more

The main bar is horrible. At times some of them bar maids forget that you paid for a drink and want you to pay again. The drinks are watered down and expensive. The fish sammich remind me of fish sticks in a hoagie roll. The cheesesteaks are good. The back bar seems to provide better service and for some reason the drinks in the back bar are cheaper. Parking is crazy. We had to park in the Wendy's parking lot. Luckily we didn't get towed. I guess since they got radio commercials they jacked the price up of everything. read more

Can I give zero stars? An hour and 30 mins before we received food. After inquiring on food, the waitress said they where busy, but there where maybe 5 tables occupied or less. It's a waist of time. The meal was affordable. Inside looked nice, but the food was not worth the wait at all. read more

The servers are very rude !!!!! They hookah manger the "owner " dumb ignorant ill mannered I will never come here to get hookah and the bunch ain't all bad bartenders is fine it's very unorganized . You pay after everything I'm used to opening up a tab you can't here so after everything you pay I was eating my food with it in my mouth they want me to dig in my pocket to pay you don't conduct business like that . The hookah a**hole very rude didn't wanna make it . Ignored me calling her unprofessional!!!! Never ever again I'm good luv y'all can keep it I would of went to eagles for this Service read more

Great food poor service I mean workers attitude I was eater manager flew out the kitchen screaming at a worker I changed my mind from applying there's lol a lil pricy drinks definitely pricey great clean atmosphere besides some workers read more

The drinks are decent. Better than a chain restaurant, I have not been to a typical bar to compare them to. Seafood is really good, but I like to watch my salt intake so I often tell them "light" on whatever it is. I usually have salmon. I think they are a bit heavy handed om the seasoning if left unchecked. They are a bit pricey for a neighborhood bar. I haven't had a BAD experience tho. The cheesesteak is awesome. Even the smallest size is not suited for once person, maybe a very hungry man. read more

My husband and I went in one evening because we live close by and wanted drinks and a quick bite to eat. Didn't even get that far, because the atmosphere there was just loud and weird, so we turned right around to look elsewhere. Even if the food is great it felt like a loud, crowded, messy place and not particularly welcoming, that's all. read more

This was without a doubt THE nastiest food I have ever had in my life. The fish looked and tasted like they found it two weeks ago on the side of Tookany Creek. They give you a lemon mayonnaise on the side. The french fries were okay. The alfredo sauce tasted like flour and water, no cream, cheese or butter flavor to be found. The pasta was al dente and the shrimp appeared fresh. I threw this food in the trash since I have never, ever seen fish this size, texture or color and it tasted fake. The server was very friendly. read more

Worst service in the world. Our server had to be called several times, and still didn't take our first drink order until almost an hour after we arrived. It then took another hour to get a second drink. She forgot about the one appetizer we ordered, and asked if she could cancel it before we asked to pay the bill. Are you kidding? I would've tried actual food but waiting another hour or two wasn't worth it. And the audacity to include gratuity, apologize without offering anything....no. We had to flag her down so many times and she STILL ignored our table. We only ordered drinks, nothing that would require that much time to make. I have never been so frustrated at a restaurant. Save yourself the aggravation. read more

My people. Always check your bill because I always find that the restaurants that have a predominately black clientele always have some questionable fees. First, there was a beverage tax on top of a sales tax. Second, there was a service charge. I assumed that was a slick way of charging a tip, so therefore I did not give anything extra. I also did not like the way the waitress was rushing me to pay my bill. We were not in a rush and I was still eating. The positive side was that the food was good even though they did not have calamari, which is quite disturbing. read more

My partner and I love crabs so we went because we had seen them advertise for the best crabs in town. It was early evening and there were only a hand full of people at Chuck's but the service was still absolutely horrible! We were told to sit anywhere we liked and we waited and waited until finally I had to call one of the three waitresses chatting over to our table. I wish I could say that the food was great but it was just mediocre. Overall I was hoping for better experience but the place was dark and the table was dirty. I would never advise my friends to go there. read more

I wouldn't let my pet eat at this garbage can they're very unprofessional . The food is horrible and I would've done better eating at Soup Kitchen . Smh read more

I'm one and done. My husband and I went there since we heard about them on the radio and it was our anniversary and we just wanted to try someplace we had never been but going there was a mistake. There were only a couple people in there since it was the holiday and it was still early so good start. Since we had never been there before we didn't know that we should seat ourselves. When we were greeted by the bartender but she walked away so we had to stop another worker passing by to ask if we had to be seated and were told we could sit anywhere. We decided to sit in the upstairs area so we could look around the place. The waiter came and gave us menus and asked if we wanted something to drink and I asked if he could give us a few minutes and he said OK. After too long of a wait he came back my husband asked if he could wipe our table off since it was still messy from the last patrons. He wiped it off but left it so wet that I had to use tissues from my purse to dry it up some. I ordered a frozen drink and he ordered wine but as I watch from above the bartender takes the remainder of what was in the pitcher from my drink and puts it into two shot glasses and sits it in front of two other people who were there drinking and laughing with her. I really feel that if I am paying for the drink and there is some left it should be given to me and not another patron. If that's what she wanted to do it should have been out of the view of the customers. I received the smallest piece of corn ever with my order and for that kind of money I feel that a little more care should be given in how a plate looks before it is served to the customer. The only good thing about the visit was that the flavor of the food was very good and our server was nice but I think the staff needs more customer service training. No talking and chit chatting when there are customers because too much time passes before the customer is thought about again. read more

bad food. bad service. bad atmosphere. the burgers are frozen shop rite burgers. they give you plastic utensils. they play rap. awful.

My sister, Aunt and I went to this place and had a semi great time, but that was only because of the company. The food was great too actually. Our only issue was the waitress, who just so happened to be the worst waitress we have all ever came in contact with. For starters, my Aunt and I both ordered chicken parm sandwiches, Long Island iced tea, I ordered fried shrimp to go and my sister, who also had a Long Island ice tea, ordered a fish hoagie. The teas came out first of course and were great, but too strong for me, for I am not a heavy drinker, and we found out later that instead of asking, she just gave us top shelf alcohol instead of the cheaper $9 bottom shelf. Which was fine. I suppose we should've read the menu prior to ordering. Once the food started coming out, we realized that she put the order in as chicken parm with spaghetti. Granted it was loud in there so she might not have heard us, but her attitude once we told her about the issue was that of a spoiled toddler. She sucked her teeth and rolled her eyes and says " well it is loud in here." Needless to say, we were shocked, but we let go. They put our chicken on bread and brought it back to us. Then out comes my fried to go shrimp in a plate. So I just said, " No ma'am it was supposed to be to go." With another roll of the eyes, she was off to put my shrimp in a box. The end of our time was finally here. We asked for the bill, and they charged us a gratuity tax that only went on my check. That too was fine, because at this point I was ready to go. I put a zero in the tip location and signed the paper. THE NEXT DAY I FOUND OUT THAT MY ACCOUNT WAS ON HOLD BECAUSE FRAUD. She had went back into my account and attempted to give herself an EXTRA $20 tip. My bank stopped the charge and I called chucks only to be met by another ruddy who told me that the manger wasn't in. I left my name and number and spoke a little of the issue, and I never received a call back. FYI go to the ATM before going to this place!!!!! read more

Yelp is a FRAUD! They were selling a coupon $30 for $15 for Chucks n Chucks does not honor it. Also, Yelp customer service does not return emails or calls!! THIS SITE IS FRAUD!!! read more