Simply top notch experience buying remotely from NH. Noah Oglesby and Mgr. Brittany Holscher were excellent at all points in the process. I highly recommend them, and would buy a vehicle in the future. read more

Great experiences at Cincinnati Mini. I purchased my used Mini not from this location but they have treated me kindly and have gone the extra mile. They also know their stuff and care about your car. I would recommend them for service for sure. The only issue I have had is when you call and you can't get an agent on the phone they never call back. I know they are busy and might be hard to get everything done so it takes a little more work sometime. Not a huge deal but I appreciate their hard work. With that being said I love my new Mini. Great car! read more

They had the used car manager look at our car...our car was there for two days getting serviced... Travis's offer came back little under but in range... we agreed to a price on a new Mini...I had the check cut and certified sent my son to pick up the car with all paperwork in place... they called back within 5 minutes of us showing up and said they didn't see the bumper stickers on our car and cut the offer $500...Class move. I will never set foot in there again. Typical car buying bait and switch...I thought those days were over read more

I ordered and bought my Mini Cooper S this summer and I couldn't be happier! My salesperson, Josh, was so helpful! He accompanied us on our test drive for two different models, and he patiently took me step-by-step through all the choices as I put my car together! It was about an 8 week wait, and though it was hard to wait it was definitely worth it! It is sooo fun to drive and well-built. Especially love the panoramic sunroof and the option to use eco-drive to save fuel. Andrew from Mini was great so well, walking me though my after purchase check-in and patiently answering all my questions. AND absolutely love the free car washes! read more

CINCINNATI Mini will spoil you! It is like taking an executive jet with comfy seats and legroom instead of a cramped, sardine-style commercial flight. You will never want to go back to any other car service business or dealer. read more

Cincinnati MINI - Auto Repair Near Me - Cincinnati, Ohio

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love the service group - especially Christina - at Cincinnati Mini. She is so helpful and kind. I am taking my Countryman on a Spring Break road trip this Saturday and, as (bad) luck would have it, I hit a pothole and busted a sidewall last night. I called a couple tire shops who couldn't get my tire in stock by the time of my trip. I didn't think about Mini for work on my tires, until I was going through my roadside assistance paperwork. I'm glad I called them! I called Christina, she got me in this morning and was even able to have a loaner on hand. My Mini will be finished TODAY - wow! And this morning's surprise snow storm didn't faze Christina a bit! My kiddo's spring break trip would have been a wash if it wasn't for Mini taking such good care of us! Thank you Mini and THANK YOU Christina! read more

Great dealership! Had a misfire on a countryman and they covered it 100% under warranty even though we didn't know about that warranty they let us know. Covered the expense of the loaner and had awesome staff. We will he return customers and I'm sure we will buy our next vehicle there. Thank you Cinci Mini! read more

Jon Grayson is the ideal salesperson - maximum knowledge, zero pressure, and 100% authentic to the Mini brand. His manager Brittany is also a class act. If you're considering a Mini, I recommend to ask for and work with both of them. Thank you both for understanding my concerns and working with me! read more

I will say that Mini has amazing customer service! They are incredibly intelligent when it comes to anything Mini related and can answer any questions you have or make suggestions for you. My only issue with Cincinnati Mini, is the cost for labor when fixing your car. It is insane. I luckily haven't had any big things come up with my car but low grade new tires was over $750 to replace. I went to tire discounters and bought higher grade for $650 for my Mini. If the cost was cut down it would be enjoyable. read more

This dealership is awesome! The first time I brought my car to Cincinnati Mini, Cheyenne Pullins was the person who took care of me. Not only does he have a very good voice, he definitely knows his stuff. He explained everything on my warranty, gave me a loaner and he updated me on the status of my car. Last week, I had my car towed again to Cincinnati Mini due to a broken real view mirror and I asked for Cheyenne again. He again, like the first service, gave me a superb service. This place will spoil you. I am so happy that I chose Cincinnati Mini for my car's service. I never had such an excellent service as this place and all because of Cheyenne Pullins. He is very reliable and knowledgeable. Great dealership and great service. I will buy my next Mini from them. read more

If you are looking for a five star service advisor; bring your MINI here and ask for Todd Chumbley. Great insight and advice. The technicians are also professional. And my car comes back super clean. I'm very pleased with my interactions with these people ... give them a try! read more

Raped...Had a mechanical issue they fixed. The part was $300 and the labor was $1570. I suspect there are good garages that can work for less than the $171 per hour. Will never go back. read more

Cincinnati MINI takes care of its people. Is it more pricey than other "garages" and independent shops? Of course it is. But do you want to know if your car is fixed correctly? Would you rather have someone who has worked on the same cars for 10 years fix your vehicle or someone that is working on anything, everything, using aftermarket parts and general tools, trying to make a buck off of everyone? Plus you can get a brand new loaner car to drive in the meantime. You're buying a BMW product, you're going to pay that price not just to have your vehicle fixed correctly but also for the experience and convenience. I was burned by an independent shop twice, it cost me thousands. Cincinnati MINI fixed it and they fixed it right. Now I have a two year warranty on all the repairs. I met the shop foreman, Nate and a couple of the technicians- they are all very nice, and extremely knowledgeable. I trust them. You get what you pay for, I can tell you that. read more