Buying a car is usually such a long, tedious process, but Shane Yuen over at Servco Toyota Honolulu…read moremade the whole experience fly by! Right from the start, Shane was so warm and welcoming. His no nonsense straight-forward approach is really what sold us, we could tell that he wanted us to get what was best for us. Shane explained all of our options for add ons without pressure and was super informative. Although we planned on just getting the bare minimum we actually left with some add ons. Even while juggling multiple customers, he never made us feel rushed or wonder where he was. He made sure every single detail was taken care of. It was obvious that Shane has a passion for Toyotas and is extremely knowledgeable. We also loved working with Jaidie our financial rep, although we weren't with her for as long, she was super efficient and helped answer our many questions about add ons. We are so grateful for this experience and will definitely purchase from Honolulu Toyota again.

The service provided for my car was excellent, and the entire process was handled professionally…read moreand efficiently from start to finish. I truly appreciated how organized and timely everything was, making the experience smooth and stress-free. The staff was courteous, knowledgeable, and kept me informed throughout the service, which gave me confidence that my vehicle was in good hands. One of the highlights of the visit was the comfortable waiting lounge. It was clean, relaxing, and thoughtfully set up for customers while they waited. I especially enjoyed being able to partake in a hot beverage, read the newspaper, and watch TV in a calm and welcoming environment. Small touches like these really make a difference and show that the business values customer comfort and satisfaction. Overall, this was a very positive experience, and I would gladly return for future service and recommend them to others looking for reliable and professional automotive care.

super cool, super honest, and super kind people work here! and of course, they know exactly what…read morethey're doing and will not hesitate to walk you through the process of how they are going to work on your car. they treated my CRV like a queen! plus, the shuttle service they offer is SO convenient. next time i need another repair or inspection, it's going to be these guys. guaranteed!

Went in to get my car checked as my carpets are always wet during storms. I've gone back to the…read moredealership a few times to get this fixed and all they told me was the drain was clogged by debris. They kept telling me the same thing every time I took it in. Nick assisted me and looked at the car first. He communicated his suspicions on what the issue might be. After I left the shop, he called me within 15 mins to let me know that he figured it out. Suggested to check the warranty first as well as provided solutions. He also suggested mold remediation due to the smell and for safety Will continue to come back as these people are so honest and trustworthy.

I decided to message on Facebook marketplace place, weeks in advanced talking to Skylar to see if…read moreit was a dealership I wanted to spend any time at other than Servco. I had options to go to Servco due to my work, but I decided to go to Autoland because they gave me a bit of a better deal. I knew going into the purchase, it is a USED VEHICLE, with a 3rd party warranty, so don't go into a used car lot expecting a brand new 2025 vehicle. Skylar was able to find a vehicle I could agree on with an affordable price. The cons is the vehicle does need a bit of work to be perfect , but again it's a used cheap vehicle.

Every car I've ever seen from auto land is borderline clapped out, a junker or a rust bucket. They…read moreask top dollar for vehicles that are not even close to good condition. No disrespect to them. Just my experience.

What a great experience! I just bought a 2025 Chevy Trailblazer here. Scott the salesman and David…read morewere top notch. I had a lot of questions and they both were patient and kind. I wish that they accepted trade ins but everything else was super!

Dakota and Bella were great sales reps very informative no pressure sale. David O in the finance…read moredepartment along with Josh we're very helpful and explaining warranties insurance and contract information with an up-to-date visual computer screen. It's very user-friendly and much easier to understand than my previous car all in all I would highly recommend them as they great teamwork and down to earth Mahalo, Mahalo, Mahalo

I visited several places to sell my car and Jon at Max Motors was the only person who gave me a…read morefair offer with no bs in our interaction. The other places that I went to are the highest rated places on Yelp, but they all gave me extreme lowball offers and tried to feed me all kinds of slick bs. If you are looking to sell your car I 100% recommend stopping by here to get their quote. It might not seem like a fancy place but it's down to earth and they keep it real.

Super nice customer experience. Mr John is a great guy who is trustworthy. I will go again for my…read moresecond car. Don't waste your time to sell your car. Go to Max Motors!

The experience I had here was amazing! Carlos was great to talk to and fair! If anyone is planning…read moreon selling their car skip the dealership and sell it here!

We had a great experience working with Carlos! He was very friendly, knowledgeable and we got the…read moredeal done quickly and fair. Would definitely work with him again in the future!

Awesome customer service! Used Kelly Blue book website to sell me car and I didn't see Servco at…read morefirst and had other dealers contact me. Once I saw Servco and pushed for them to contact me it was really fast. I went down once Jeff Masui contacted me. He sat me down asked me questions and checked out my car, it was so easy and fast. I really appreciated not being pushed to buy another car like right there on the spot. I told all my co-workers how great my experience was and now my boss will be reaching out to Servo to sell his daughter's car.

My request was answer quickly and gave me a higher quote than any other ones I tried to sell my…read morevan. They are very friendly, polite and professional and fast with the transaction. I recommend people to go to them.

Thanks to Alex and team for a great service with the ceramic coating and interior. It was a great…read moreexperience from beginning and end. Highly recommended. Everyone was very nice and professional.

Alex Lee personally took care of my car for me and made it look brand new. He has great customer…read moreservice. I would highly recommend you taking your time and business with him. I'll be back for sure.

Yes. If you need a reliable second hand dealer who is willing to help you no matter the situation…read moreyou are in. These guys are your friends! Thank you Ken, Lori or Laurie, Jay and Derek! So far I've shared my concerns and they have taken action. Best experience I've got with a dealership! I was out the door within 45 mins with my brand Used Ride!! I came in with gratitude and trust, rolled out with a LEXUS.

Over my 30 years of being alive and purchasing cars I have never had a smooth and positive…read moreexperience until I arrived in hawaii and went to auto galaxy. Ken is a great salesman he is professional, knowledgeable and helpful. He was not one of those slimebag pushy car salesman. Purchased an STI from that dealership and had a good experience. To bad California and Texas don't have quality salesman like Ken!!!!!!.

Jay was very informative, professional and thorough. I was dreading the experience and suggest…read morepeople go here before large dealers for a better offer and respectful transaction when selling their cars.

Devon was my salesman and was fantastic. I was moving back from the mainland and he made the…read moreprocess very easy. The car looked even better in person and I was in and out of the dealership in less than 30 minuets; Devon even picked me up from the airport!