I truly appreciate the people over at Burbank quick towing…read more My car was having some issues that I as a woman couldn't identify. Charles came just in time and was able to tow my car exactly where it needed to go. Their customer service is amazing and they put all their customers first. Thank you Burbank Quick Towing.

I rarely write reviews, but Mark & his crew are the real deal…read more I feel like I hit the jackpot when Mark answered my call. He was extremely kind and went out of his way to assist me. He was there quickly and got my car to my preferred auto-shop safe. Friendly, responsive, fair pricing, and an amazing level of Customer Care. Stop looking for other towing services now, and call Burbank Quick Towing. Trust me!

I want to shout out and extend my sincere gratitude to the incredible employee named Jose, from…read moreBendave Towing, who recently assisted me on 7/21/26. Despite the fact that towing my car was part of his job, he went above and beyond what I expected. Two previous tow companies in the area had declined to help, and I was feeling pretty discouraged at this point, but he took the initiative and successfully picked up my vehicle in North Hollywood and delivered it safely to the Mercedes Benz of Calabasas dealership. His hard work, dedication, and pride in his job truly stood out. It's rare to encounter someone who not only performs their duties well but also demonstrates genuine care and perseverance. I am infinitely grateful for his professionalism and effort. Thank you, Bendave Towing, for employing such hardworking and dependable people. You've earned my trust and appreciation. Great job!

Jose was super careful, respectful & professional! He…read morebrought my 1964 Volvo P-1800 from North Hollywood to my garage, and my 1960 Alfa Romeo Guilietta Speciale from my garage to North Hollywood. Trusted him with my very special cars...treated them like his! Highly recommend!

John left my car in the middle of the parking lot blocking the entrance and got into his tow truck…read moresaid somebody else would be here in 30 minutes. I called AAA and no one was set to come. John also had me inside the car while he was trying to get it on top of the flat bed and called his dispatch to share completely incorrect story. My car is parked in front of an autozone that caught everything that happened in their security cameras.

Great Customer Service! Spoke last night with Mike to help with updating my schedule tow. This…read moremorning Driver Ricky called to update me and was very professional. Appeared on time no issue was super quick on loading the vehicle into FB! I have never had an issue with this provider over the years I've been AAA member and have come across this company!

My vehicle was towed to this company's storage yard, and trying to get in touch with anyone has…read morebeen incredibly frustrating. I called throughout the day and left four messages for both the dispatcher and the manager, but no one returned my calls. After spending the entire day trying to reach someone, I was finally told they were closed and that I would have to try again tomorrow. When a company has possession of someone's vehicle, customers should at least be able to reach someone or receive a return call. This was a very disappointing experience. The lack of communication and customer service was unacceptable, and I hope they improve their responsiveness so other customers don't have the same experience.

This company accepts more jobs than they can handle. As a AAA contractor - very disappointing. Had…read morea situation that was not a dire emergency, though I did require assistance. These guys could not come for two hours and then right around the time they were supposed to show - delayed for another two hours. It was late night, but I needed assistance for my early morning. I was forced to cancel - figure out a plan B and then call back to get assistance again. Thank goodness this was not a true emergency in the sense that I was in a safe place, I could technically wait, but really disappointing.

The technician that came to help with my car battery was punctual, kind, and honest. Grateful for…read moretheir help!

Jake from AAA, Randy's tow service came out to help me with my flat tire today…read more He was very nice and personable. He plugged my tire where there was a 2 inch screw in it..He hadó to have someone else come out to put air in the tire after finding his air hose missing from his truck.. He waited with me for the other driver to arrive, he even offered to get lunch for me while we waited. Jake went above and beyond what he is required to do. He is very much appreicated. He saved my day. Thank you Jake, you are a great man. Your customer service skills are extraordinary.

I needed a tow after the transmission on my Subaru went out, third gear just wasn't having it. I…read morelive in Victorville and I was in the Los Angeles area, I called AAA and they sent Tic Toc Tow, David arrived on time, and he made sure my car was taken care of. I felt bad because of the long drive, no one including myself wants to drive from LA to Victorville, especially on a Friday, there is always traffic on the 15 going towards Vegas. David was super professional, he was kind and respectful. Thank you David for your hard work and being humble after that long drive.

AAA suggested them for my 100 mile long distance tow...Arrived on time, Luis was helpful,…read moreprofessional and friendly and I felt 100% comfortable entrusting them with my 1962 Alfa Romeo Giulietta Spider...I got updates on ETA and confirmation that my precious car was safely dropped off.. I highly recommend..

First call, the lady on the phone, Kathy or Lindsey, the name escapes me (sorry!), was tremendously…read morehelpful, polite & considerate regarding the unqiue predicament of my car's totalled condition and even went truly above and beyond with advice outside just the Tow, pertaining to my unique situation, and quoted me something I could afford. I commented that I wasn't committing to it as of yet, as it was a future tow, but that didn't hinder the helpful and frankly, necessary advice I needed in this complex situation, regardless of the lengthy call and no actual scheduled tow. I was told She'd note the Quote on file, if I did decide on them in the future. A few days later, I ended up going with them based on the quality of that intial call. The next time I spoke with them, I spoke with a man who I assumed was the Tow operator who seemed a touch distant at first, no biggie, not everyone is big on the Phone, but I was pleasantly surprised by meeting him in person the day of the Tow. He, Farooq, was exceptionally pleasant and professionally skilled, assisted by Gabriel in another Truck, they both spent way more time than anyone would expect on my totalled Tow. It was tricky to say the least. But I received absolutely no complaints or gruff. Despite my own visible stress and worries in that moment as to how it would all turn out... and was still honored the quoted price. I was shocked. Its rare to have such a trustworthy experience, especially in automotives. To Juxtapose, the destination business to receive my totaled car (I won't name or review them, not worth it) were duplicitous in tone once they knew they had me, with pricing that increased on me three times. I share this, only because after all was done and the situation behind me, I couldn't help but spend the day thinking of the stark difference in authentic honesty and well meaning service between the two businesses I dealt with that day. Vital Towing, Your service really stood out. You're just good people. And you have my deepest gratitude in all your help. I feel so much more at peace with this totalled car behind me. Thank you. Thank you! Thank you!! To all Three of you!!! Once I'm able, which may be a bit, I absolutely owe you folks a box of pastries.

Savior! Omg. First Kathy called and honestly most knowledgeable person with the tesla needs and…read morewhat appropriate towing is required. Very professional. Carlos shows up in 10 mins! He is very kind and also 22 years in this business. Very knowledgeable with my fully dead tesla and double dolly towed to ensure it doesn't damaged the car. He even tried to jump first to try to get to tow mode. Took the time to do what right! Absolutely amazing person and so helpful! I will request him going forward for any aaa towing needs. Vital towing is the best thing that happened in a horrible night of car issues!

Excellent service. This company winched my sons truck out of a ditch off the freeway after an…read moreaccident and towed it to their yard. From there I called AAA and Northridge Towing was dispatched to tow my vehicle home which was a big mistake because after 3 1/2 hours in 102 degree weather waiting they refused and told AAA they couldn't handle the tow with their equipment. Thankfully Action towing was so helpful and patient with us while our truck was blocking their driveway while we waited for AAA service. AAA never found a contracted provider so I had to handle it on our own. Action towing ended up helping us with this mess of a situation, they offered to tow our vehicle back to Oxnard. Understanding of our situation, they let us leave our vehicle there until we returned in the morning. This company went above and beyond. Definitely would recommend Action Towing.

Back in January, on a Friday evening, my son had an accident. Someone called this towing company…read more On Monday, I personally went to pay them, and as soon as we entered, the older man started to yell at my son, "Why did you leave a bad review?" I let them be, but immediately I realized that I know my son doesn't know how to get here to write a review, and second, we were not in any place mentally and emotionally to write something, even less a review. I told the man to stop yelling that it was a false accusation. Went inside the office; a nicer lady helped us pay; gave the pink slip. Last words that came out of her mouth were "Don't have to worry about anything else, especially DMV; we will take care of everything. That's why you are paying." Last month my son got mail from the DMV for not having insurance for that car. Last week we got the license plate renewal form. This only means that they resold the car that, by the way, had 3-day brand-new tires (extra cash for them) and never reported it to the DMV. Since they are so worried about the reviews, I can't wait for the response on how they will clear this and say that this didn't happen and that they are not a corrupt business.