I recently needed to have my classic muscle car towed to my specialty mechanic and arranged the tow through my specialty insurance company. Given the car's value and the need for careful handling, my insurance company, only contracts with the best and they assigned Arthur from City Auto Towing for the job. Arthur arrived promptly and kept me informed throughout the entire process. His attention to detail and care in handling my car were exceptional. I'm not usually one to leave reviews for towing services, but Arthur's professionalism and kindness were truly impressive. I highly recommend his services--you can rest assured your vehicle will be in good hands with Arthur. read more

City Auto Towing - Handled my classic muscle car with Care - Roadside Assistance Near Me - Los Angeles, California

I accidentally locked my keys in the car while pumping gas at Chevron today. Arthur came to the rescue instantly and opened my car door in 1 minute. He was a guardian angel! He was so kind and had great customer service. I will never do that again but I will always call Arthur if I need any car help! Thank you so much! You are the best! read more

I used auto towing services today after I got a flat tire. the owner himself came and gave great service. And He took care of the car super professionally ! Thank you , highly recommend! read more

City Auto Towing - Roadside Assistance Near Me - Los Angeles, California

HIGHLY RECOMMENDED TOWING SERVICES!!! THESE GUYS WENT ABOVE AND BEYOND, statefarm referred them to me as they are primary for the Woodland Hills area, I drive a 2020 458 Ferrari Italia and I needed a tow from my house to the dealership due to the fact that I had a blowout, Arthur was very professional and courteous, he was very punctual on his time and when it was time to Load up, he pulled out these wood pieces from the bottom of his truck that he hand made himself due to the fact that my car is lowered, and carefully loaded up my car without a scratch, he was a pro, and I trusted him 100% with my car, I'm very satisfied with CITY AUTO TOWING! read more

So I got into a really bad accident and I was stuck in the valley. I called my insurance for roadside assistance and they sent me City Auto to help out on July 4th. They were able to come to me within 15 minutes!! Artur was able to help me, was very knowledgeable and kind. I'm glad my insurance hooked me up with a roadside guardian angel. If unfortunately you're ever to get in an accident, definitely reach out to them to make your bad experience into a less stressful one. read more

i was stuck on the road my insurnace sent out city auto towing driver arrived and was very professional had me on the truck in no time thank you city auto you saved my day!!! read more

I was assigned this towing company through my insurance, due to that fact that this company was the closest towing service to my location, 0.3 miles/a six minute walk from my location. The original ETA was an hour and 30 mins from the time that they were assigned to me. I got a notification that they were "On Scene" and hour and 42 minutes after that (18 minutes after the original ETA), but they weren't actually there. My husband called and he was told that they were almost there, finishing up a job close by. An additional 30 minutes later, still nothing. I ended up calling my insurance to cancel the tow. If your insurance assigns this tow company to your request, cancel it!! Don't waste 2.5 hours of your day, only to have to request a tow from a different company. read more

Yesterday night on my way home my car screwed me up. I called this City Auto Towing and the guy gave me the best price. Excellent service highly recommend this service. Thank you man!!! read more

Honest service, went out of their way to make sure that we were taken care of. Im keeping this info on file in case i need a tow in the future. Nice to know we have a good, honest service folks out there. read more

I scheduled a tow from this company through my insurance and 45mins after they were supposed to be here, I called for an ETA. The person who answered was very rude and curt. So I kindly asked my service provider to send me another company, but unfortunately I got this company again. They texted me another ETA and again, 45mins later, I called for an ETA. Nobody answers. I go through my insurance to call for an ETA and the company said they cancelled the order. Never got a cancellation or a call or anything. This company will leave you stranded. If your insurance sends you to them, call for another service provider. read more

I had the best experience with city auto towing! When i gave a call artur was very helpful and attentive. This was the fastest towing experience i have ever had. It was fast, quick and easy! Thanks guys! read more

on December 11, 2019 I was driving on city street in the city of Van Nuys when I saw two guys standing to two tow trucks. I stopped my car and rolled down the window and asked them if they tow cars and how much. One of the guys name Arthur stated that they do. I asked if he can tow my car from Sherman Oaks to Northridge he said yes. He said he charges $100. I agreed. I took his business card and I called him at 1:30 PM same day asking him if he can drive to my residence in Sherman Oaks and tow my car to Northridhe. He said he will go in 1 to 1 1/2 hours. I waited for him from 1:30 pm to 7:30 pm to come but he never showed up. I texted him and asked him if he comes he confirmed in his text message but never came. I called him and he said he will but still never showed up. I was very upset because I had to leave work from 1:30 pm to 7:30 pm and these guys are not reliable. THIS IS EXACTLY WHAT HAPPENED. YOU DECIDE IF YOU LIKE TO USE THIS TOW COMPANY TO TOW YOUR CAR. I CERTAINLY NEVER CALL THESE GUYS BACK. read more