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The food and service is amazing. And the food is delicious. I would recommend City Donuts & Cafe to everyone. They have a wide selection of food and donuts.
I'm a proud New Orleanian, born and raised in the Uptown area, and today I decided to stop by City Donuts to try their fish breakfast. I had tried their donuts before and was curious about the rest of the menu. Unfortunately, what I experienced this Sunday morning was one of the worst customer service encounters I've had in a long time. From the moment I approached the counter, the interaction with the staff -- specifically Hulio and Dee -- was unpleasant. When I politely asked for their names and inquired about the type of fish being served (as I wanted to ensure it was real catfish), Dee became visibly upset and defensive. Instead of simply answering a reasonable question, they refused to give their names and acted as though I was out of line for caring about what I was eating. This is a serious red flag, especially in a city like New Orleans, where many residents have food allergies and where authenticity matters deeply. When I asked to speak with a manager or owner, I was told no one was available -- another troubling sign for any business that cares about accountability. Despite the attitude, I still placed my order and requested extra butter on the bread, something that should be a simple courtesy. Instead, I was charged for the extra butter, which is outrageous considering butter typically comes on toast by default. As any local knows, we take our food seriously -- especially catfish and bread -- and that small upcharge felt like a slap in the face. Then came the food. After waiting over 20 minutes, I received my order only to discover that the fish was not catfish at all. It was clearly swai, a much cheaper substitute. For anyone with dietary restrictions or allergies, this kind of dishonesty is not only misleading -- it's dangerous. On top of that, the food was cold, greasy, and poorly prepared. It was not worth the wait, the price, or the hassle. As someone who is a major content creator in New Orleans, who actively supports and promotes local businesses, I find it disturbing that a business operating in such a historic and culturally rich neighborhood would deliver such an unprofessional and disappointing experience. You never know who is walking into your establishment -- and more importantly, you owe your customers honesty and respect. I give this business a 1 out of 5 stars, and I do not recommend City Donuts Uptown to anyone looking for authentic food or respectful service. If you're going to do business in this city, do it with integrity -- or don't do it at all.
I didn't care for the donut sandwich I ordered. The sausage on it taste almost like it was going bad. I was very disappointed. The beignets however were great. The service was a bit timely for what I ordered but was made fresh. I didn't go in so not really sure what it's like inside.
8am on a Sunday who is running this place. Liver and grits had a long hair in it and the grits were still raw. They gave me a doughnut that was as hard as a rock with old cracked glaze that was missing on 90% surface. I can almost forgive the hair but who in their right mind would serve that doughnut?
This food was absolute ASS hashbrowns tasted like raw potatoes the bacon was sort of good the sausage patty looked like frisbee not even my dog wanted to eat that
Don't buy chicken from this place! They use old chicken this is so gross I ordered the hot wing plate it's literally just Old fried chicken with a side of sauce! Under seasoned cooked and the chicken they use is not fresh!
First time trying glazed beignets. They were pretty good. I still prefer powdered but these were delicious. Service was fast and friendly. The cafe was clean and neat. Coffee was just above lukewarm but not bad. They have a full menu and very reasonable prices. I will be back to try the regular menu and to have a glazed beignet from time to time
I mean the food I ordered was delicious. The service was awesome. He was patient while I decided. Inside dining is very 50's hamburger /soda shop.
I had never been a fan of donuts. Why would someone waste empty calories on fried dough that leaves your mouth feeling greasy? Give me a piping hot zeppole, give me seventeen cannoli, give me a baker's dozen of the 6 oz Levain walnut choc chip cookies, but donuts? I scoffed at them. But that's because they were far inferior donuts, and Citi Donuts is what made me realize that. The donuts here are so good, even when they're cold. That's the mindboggling part to me. They honestly don't even look that good. But wow. You want to do some inner work of fighting your biases, start here. I did, and here's my reward summary. The filled donuts here are unlike any other. I had never liked the fake-sugary jelly at big chains' donuts - the only thing you taste is the food coloring (I'm gagging as I type this) - but not at City Donuts. The jelly is real. The lemon actually has just the right amount of tartness and the raspberry is, ugh - my favorite, and so good. The honeybun (cinnamon roll looking thing) sounds so plain, but the outer parts that are more fried will prove you wrong. And if you haven't had the buttermilk drop - get one and heat it up for 10 seconds. Thank me later. Don't stop at the donuts, though. Their grits are another class. I've had $30-dollar shrimp and grits that taste inferior to theirs. These are $8.29. Sure, it doesn't have the depth of the bouillabaisse, but never has onion and bell pepper swimming in oil tasted so good. And the liver and grits - liver tends to scare some people but - they're good, and at $7.99, what have you got to lose other than faith in my reviews? I would put this place as a take-15-mins-to-visit spot when you're in NOLA. You're going to be walking around for hours listening to tour guides talk about history and ghosts anyway. (You absolutely must go to the WWII Museum, too, btw). Pop in and have some grits and pack yourself a snack for that tour. You'll go get beignets afterwards, but you won't regret having started here. And if you missed it in the morning - it's open 24 hours.
I ordered the quick breakfast my bacon was rubbery and my grits were hard the cheese wasn't melted the donut holes were hard as a rock
So i was a newbie this time. And just green to all the options on their menu. My friend on the other hand, has been several times and ordered COMPLETE meals at the drive thru. I'm from Memphis, we dont have this kinda behavior going on. Nah her food looked and smelled scrumptious. I ordered 6 delectable benyays.. you kno what I'm trying to say.. claude I could bite my fangers off shoving them down my throat. I had glazed n plain. Juss all around big back activity. But definitely worth the extra cardio... read more
8 months ago
1 year ago
Quick sugar fix if you're heading uptown. Service was cool. They were extra patient with my daughter while she tried to decide and my glazed beniets were made to order. They could probably work on the dough to make them a bit more flakier but it hit the spot to go with my latte. I'd come back and get donuts for the kids but won't be eating anything for myself. It's not worth the repeat of calories. read more
8 months ago
The food and service is amazing. And the food is delicious. I would recommend City Donuts & Cafe to everyone. They have a wide selection of food and donuts. read more
1 year ago
I'm a proud New Orleanian, born and raised in the Uptown area, and today I decided to stop by City Donuts to try their fish breakfast. I had tried their donuts before and was curious about the rest of the menu. Unfortunately, what I experienced this Sunday morning was one of the worst customer service encounters I've had in a long time. From the moment I approached the counter, the interaction with the staff -- specifically Hulio and Dee -- was unpleasant. When I politely asked for their names and inquired about the type of fish being served (as I wanted to ensure it was real catfish), Dee became visibly upset and defensive. Instead of simply answering a reasonable question, they refused to give their names and acted as though I was out of line for caring about what I was eating. This is a serious red flag, especially in a city like New Orleans, where many residents have food allergies and where authenticity matters deeply. When I asked to speak with a manager or owner, I was told no one was available -- another troubling sign for any business that cares about accountability. Despite the attitude, I still placed my order and requested extra butter on the bread, something that should be a simple courtesy. Instead, I was charged for the extra butter, which is outrageous considering butter typically comes on toast by default. As any local knows, we take our food seriously -- especially catfish and bread -- and that small upcharge felt like a slap in the face. Then came the food. After waiting over 20 minutes, I received my order only to discover that the fish was not catfish at all. It was clearly swai, a much cheaper substitute. For anyone with dietary restrictions or allergies, this kind of dishonesty is not only misleading -- it's dangerous. On top of that, the food was cold, greasy, and poorly prepared. It was not worth the wait, the price, or the hassle. As someone who is a major content creator in New Orleans, who actively supports and promotes local businesses, I find it disturbing that a business operating in such a historic and culturally rich neighborhood would deliver such an unprofessional and disappointing experience. You never know who is walking into your establishment -- and more importantly, you owe your customers honesty and respect. I give this business a 1 out of 5 stars, and I do not recommend City Donuts Uptown to anyone looking for authentic food or respectful service. If you're going to do business in this city, do it with integrity -- or don't do it at all. read more
6 months ago
2 years ago
I didn't care for the donut sandwich I ordered. The sausage on it taste almost like it was going bad. I was very disappointed. The beignets however were great. The service was a bit timely for what I ordered but was made fresh. I didn't go in so not really sure what it's like inside. read more
9 months ago
8am on a Sunday who is running this place. Liver and grits had a long hair in it and the grits were still raw. They gave me a doughnut that was as hard as a rock with old cracked glaze that was missing on 90% surface. I can almost forgive the hair but who in their right mind would serve that doughnut? read more
1 year ago
This food was absolute ASS hashbrowns tasted like raw potatoes the bacon was sort of good the sausage patty looked like frisbee not even my dog wanted to eat that read more
8 months ago
1 year ago
1 year ago
3 years ago
Don't buy chicken from this place! They use old chicken this is so gross I ordered the hot wing plate it's literally just Old fried chicken with a side of sauce! Under seasoned cooked and the chicken they use is not fresh! read more
1 year ago
10 months ago
1 year ago
First time trying glazed beignets. They were pretty good. I still prefer powdered but these were delicious. Service was fast and friendly. The cafe was clean and neat. Coffee was just above lukewarm but not bad. They have a full menu and very reasonable prices. I will be back to try the regular menu and to have a glazed beignet from time to time read more
2 years ago
2 years ago
I mean the food I ordered was delicious. The service was awesome. He was patient while I decided. Inside dining is very 50's hamburger /soda shop. read more
6 years ago
I had never been a fan of donuts. Why would someone waste empty calories on fried dough that leaves your mouth feeling greasy? Give me a piping hot zeppole, give me seventeen cannoli, give me a baker's dozen of the 6 oz Levain walnut choc chip cookies, but donuts? I scoffed at them. But that's because they were far inferior donuts, and Citi Donuts is what made me realize that. The donuts here are so good, even when they're cold. That's the mindboggling part to me. They honestly don't even look that good. But wow. You want to do some inner work of fighting your biases, start here. I did, and here's my reward summary. The filled donuts here are unlike any other. I had never liked the fake-sugary jelly at big chains' donuts - the only thing you taste is the food coloring (I'm gagging as I type this) - but not at City Donuts. The jelly is real. The lemon actually has just the right amount of tartness and the raspberry is, ugh - my favorite, and so good. The honeybun (cinnamon roll looking thing) sounds so plain, but the outer parts that are more fried will prove you wrong. And if you haven't had the buttermilk drop - get one and heat it up for 10 seconds. Thank me later. Don't stop at the donuts, though. Their grits are another class. I've had $30-dollar shrimp and grits that taste inferior to theirs. These are $8.29. Sure, it doesn't have the depth of the bouillabaisse, but never has onion and bell pepper swimming in oil tasted so good. And the liver and grits - liver tends to scare some people but - they're good, and at $7.99, what have you got to lose other than faith in my reviews? I would put this place as a take-15-mins-to-visit spot when you're in NOLA. You're going to be walking around for hours listening to tour guides talk about history and ghosts anyway. (You absolutely must go to the WWII Museum, too, btw). Pop in and have some grits and pack yourself a snack for that tour. You'll go get beignets afterwards, but you won't regret having started here. And if you missed it in the morning - it's open 24 hours. read more
2 years ago
2 years ago
I ordered the quick breakfast my bacon was rubbery and my grits were hard the cheese wasn't melted the donut holes were hard as a rock read more
If you're looking for a quick breakfast, try this place. I got the hot sausage egg and cheese croissant. It was a nice portioned size for a breakfast serving. The hot sausage gave the sandwich a nice flare. It was about $7 for this. I'm going to go back and try their other options. It's a cafe setting but they also have a drive thru for easier access. If you go through the drive thru there is a menu on the ordering window. read more
2 years ago
2 years ago
For years I have been trying to find a good healthy BREAKFAST BURRITO place also one that opens EARLY. Turkey Bacon Eggs Potatoes "hash browns" not greasy and not tiny. Now the donuts blueberry cake strawberry cake ‼and they also have glaze BEIGNETS haven't tried it yet.. Place must be under new management prices right and food is good read more
2 years ago
Fast and extremely nice service. They had a line of cars. However I was done in about 5mins. Lady at the window didn't play around. She was speedy, accurate, and polite all in one. The donuts however was not hot, but they were DEFINITELY fresh. Not too much sugar that hit the back of your sweet tooth. IT WAS JUST THW RIGHT AMOUNT. Next time I'm uptown, I will definitely try it again. Maybe I'll do a breakfast sandwich. But I will recommend this donut shop if you're ever in that area. read more
2 years ago
Definitely some #YelpLOVE going on here as this Donut shop off Claiborne is OPEN and has easy access with a drive thru window for ordering and pickup.. The box of glazed and chocolate donuts and donut holes I picked up were freshly made and hot out of the oven.. They had other items available here, but I was very satisfied with my humble order of donuts which my friends and coworkers loved! read more
Stopped by City Donuts this morning for the first time in awhile. They have a drive through which makes swinging through convenient but they take orders, payment and give food all through the same window so they can get busy. I got two doughnuts that together with tax cost me about $2.40 which is a great deal. I had a strawberry frosted and chocolate coconut. They were both good doughnuts. The strawberry frosted was your typical glazed with frosting. The chocolate coconut was a cake doughnut with frosting and coconut on top. The packing however was less than ideal. With the way they were placed in the bag, strawberry frosting was everywhere which made it an absolute mess to eat / hold. Other than that, the experience was just fine. Definitely will be back when in the mood for a cheap doughnut! read more
3 years ago
4 years ago
5 years ago
2 years ago
2 years ago
2 years ago
I really like this place and I wish they had them in FL! It's basically a 24 hour spot to get delicious donuts, coffee and home cooked food. We ordered a dozen donuts, coffee and a catfish/grits/toast combo. It was sooooo good. You'd never expect a place like this to serve food that good, but then again it's New Orleans and I should've known better lol. The strawberry and blueberry cake donuts were my favorite but every last one of them was so good. Donuts are literally my favorite food so I'm a harsh judge but they did not let me down. Although the red velvet is an upgrade charge since it's a specialty donut, it's worth ordering just to try. And of course the traditional glazed was moist and warm and just as good as the rest. The only downside is that the drive up window doesn't have an actual constructed, lit up menu to chose from. Just one lonely little glass window with a white paper of your options taped to it. I suppose the locals just use that window when they already know what they want. If you're in the area and you're looking for a donut fix, THIS IS IT! read more
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More info about City Donuts & Cafe
3301 S Claiborne Ave
New Orleans, LA 70125
Broadmoor
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(504) 372-5811
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