Inferior products and services. Gel fell off of fingers and toes in less than one week. Got a minor infection from the pedicure. Contacting TDLR about this place with pictures. read more

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The technician was very friendly. The pedi was good. She took her time But the polish was thick even after 45 minutes and the polish was on the cuticles on some toes read more

City Nails & Spa - the polish was so thick and not dry after 45 minutes - Nail Salons Near Me - Carrollton, Texas

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After waiting 2 1/2 hours, no air-conditioning, no cold drinks, and we are very unsatisfied with our Nails ! I will not be returning. And it was very overpriced. My daughter asked them to correct her nails several times and they look like a five-year-old did them. They are thick , uplifting and the worst nails I have seen. My nails are short and I like them like that the way she filed them look like half my nail is gone from the cuticle. Do not go here. I felt so bad for the young lady doing the pedicure because she can find a better place to work. read more

I really love coming to see Jennifer and her Mother. Everyone here is so, nice friendly and experienced. I had a problem with my big toes on both feet, shoes were too tight, and lost both nails almost 9 months later! I always received very good pedicures and manicures, but this time, tips were put on my toes that had half nails grown out underneath, looked and felt awful, and after tips were on and pedicure complete, my toes looked normal, beautiful and felt fabulous! You must try their design, as well. Lifetime customer for sure. They saved me lol! read more

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I have been coming to City nails for years and Jennifer, Sophia and the entire team are so friendly, professional, and provide excellent service. Pedicures, manicures, gel, or anything you need, including design, you will get the highest level of expertise combined with a friendly smile and laughs, or relaxation if that is what you need, every visit. I highly recommend City nails. You will not be sorry if you go here! Great vibe. read more

Pedicure was ok. All was fine until I went to pay. I asked price before they started pedicure because all the added charges on a pedicure are so ridiculous. when I checked out there was an additional charge for using a card. I used a debit card so no cc charges for them. There was no mention of this charge beforehand and unless I had questioned it there would have been no disclosure. Owner dug a small sign out from a pile of stuff on the cramped counter. I was so pissed. my first instinct was to deduct from tech tip, but it wasn't her fault. I will NEVER return to any establishment that charges extra to use a debit card. Especially in this forced cashless world. It's not enough that all the nail places have raised their rates lately but now they need to gouge a little more. read more

Highly overpriced for mediocre service. $62 for tips removed, basic mani pedi and no polish on toes. I went to remove the polish on my fingers and my nails were stained. I soaked them in acetone for 20 minutes and still stained. I painted over them and removed that polish still stained. Finally tried Mr Clean Magic Eraser and that worked. Never going back, never recommending. read more

I made an impromptu visit for a pedicure and was greeted by the friendly ladies. They were busy and short staffed but still took me. I waited my turn and received excellent service. Teresa explained to me how to care for my fingernails after going to a previous shop that had damaged them severely. I definitely recommend this place!! read more

City Nails & Spa - Pedicure - Nail Salons Near Me - Carrollton, Texas

always nice and kind and professional my nails are always beautiful , walk ins appointment they're were it's at read more

City Nails & Spa - Nail Salons Near Me - Carrollton, Texas

I went to get my nails done without an appointment and was worried they wouldn't accept walk-ins but luckily Jennifer was so accommodating. She took me in right away and did an amazing job on my set. I told her I wanted Christmas nails and she DEFINITELY made it happen. I can't wait to come back and get creative with my next set by Jennifer! read more

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My girl Jennifer did an amazing job on my nails. She took her time and very detailed. Sofia did a great job on my pedicure and gave a very good massage on my legs and feet. I would definitely recommend you going to City Nails cuz the service you will receive is great and you will be satisfied. read more

It was a super cute place and the customer service is good but the nail polish they use is very cheap. I got gel nails and after I got my nails done they started peeling. read more

City Nails & Spa - Mail that fell off - Nail Salons Near Me - Carrollton, Texas

So glad I found this salon. Jennifer really took care of me and my nails have never looked better! read more

City Nails & Spa - Nail Salons Near Me - Carrollton, Texas

Went to have mani and pedi before wedding. Jennifer took good care of me since I haven't done this for so long. I told her I don't want to have my nail grinded and feel bumpy later on. She suggested the gel with French tip for the wedding. Love the result !! I'm writing this review right now while having pedi. All the ladies there are so friendly , polite and professional. This will be my go to place now read more

I've been to City Nails a couple times and have been very pleased. They have an upbeat atmosphere with a friendly staff. I even took my granddaughter with me once. She loved it. The service was great and our nails were beautiful. read more

If I go back, it will only be for a pedicure, and I'm not even sure if I'd actually go back. I went in with the intention of getting a pedicure and full set almond shape gel French tip. The pedicure I chose was the $40 one, and the lady had informed me it'd be $75 for the full set gel. I am not super picky when it comes to getting my nails done, so I try my best to give the nail tech the benefit of the doubt whether they're new, inexperienced, or just having an off day. But the manicure was even noticeably bad even to me... shape was off, a nail was put on crooked, the filing/buffing was uneven and the painting wasn't even done well. The main nail tech would come by every few minutes and try to get me to say my tech was doing a good job, to which I would just nod my head and keep my mouth shut. I think she took notice of this seeing how she came towards the end of my manicure and at least did her best to fix the mistake and cleaned up the nails a bit. But my next surprise came to when I was checking out. My total when checking out was $140, that means they charged me $65 for a pedicure. I've never been to any nail salon that has charged for more than $10/$15 for gel. And when I asked if gel was $20 she said yes. I was generous with my tip (almost $30) bc the ladies did stay working a little past close to finish up my manicure, but not because I think she did a good job. read more

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as soon as i got home and showered my nails were peeling, then when i go back to show them and get them fixed it's a problem like it was my fault. no apology or anything! i did a polish change and ended up taking the whole set off 65$ wasted! read more

Alicia did my pedicure and she was absolutely sweet. She was so genuine and helped me pick my colors. The whole time during my pedicure, she kept the conversation going. It wasn't awkward at all. My toes look and feel great, thanks to Alicia. Minus one star because her boss was extremely rude. Please work on your customer service skills (or learn from Alicia, please). read more

I love the gang at City Nails. They are close to my house and I was referred by a friend. They know me by name and always do a great job and an incredible price (10 for mani, 20-25 for pedi or spa pedi). Theresa actually is the owner and they have been in this area for a VERY long time. It seems like anyone who comes in knows all of the girls, and asks how their kids are doing. She also recommended me to my hairdresser - and I haven't been disappointed yet! Not the place to go for fru-fru day with girls, but when you need a quick mani/pedi on a weeknight they are open until 8 (and even on Sundays), and I can't seem to talk my self into going anywhere else because I want to catch up with them every few weeks! read more

First time here and I can confidently say that I have found my spot! I got a basic pedicure and a full set and I loved the experience on both! I highly recommend to request Kim for your pedicure needs, she is so efficient and kind. Kim was very communicative about the process and asked if I was ok with clipping and any extra maintenance needed on my toes (lol). The finish was perfect. I got my full set from Jennifer and she will forever be my nail tech, I have been searching high and low for the almond shape that I envision and no one could ever get it right. But I came to City Nails and Jennifer was so quick and kind and left my nails feeling light and natural and overall perfect. The dip selection here is so amazing and had the color I've been wanting forever! If I could give 10 stars I would! Can't wait to drive 4.5 hours again to see them! read more

It literally looks like a 10 year old painted my toes! Polish is all clumpy. There is polish on my skin and horrible job in cuticles. read more

City Nails & Spa - Nail Salons Near Me - Carrollton, Texas

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Jennifer is amazing!! It was my first time coming to her and this salon and I will be returning! She listened to what I wanted and gave amazing suggestions to get my nails closest to the inspo I showed her. All the other ladies that were there were very welcoming as well. Plus, she had me in and out in a decent timely manner. 10/10 read more

The customer service and prices are excellent. They don't rush and cut corners, I liked how thoroughly the tech did the pedicure. The nearby competition always want to get as many people in and out, but this place took their time to do a good job. I left feeling relaxed and my feet felt renewed. read more

City Nails & Spa - My nasty feet have been cleaned, exfoliated, massaged and ultimately...beautified! - Nail Salons Near Me - Carrollton, Texas

Came here because they're open later than most places which is nice. The ladies working were very sweet but just a few downsides: super small polish selection, outdated chairs and decor, my pedi polish came right off of 3 nails within a week. read more

City Nails & Spa - Nail Salons Near Me - Carrollton, Texas

For the sake of clarity, this nail salon is 5 stars compared to other Vietnamese run, strip mall types of places...it is not 5 stars in comparison to a fancy spa kind of place. My old nail salon had become really sloppy and unbearable after my favorite tech left. I've been on the hunt for a new place. I've had several experiences that were not top notch, but there don't seem to be many good nail salons in Carrollton. Until I found City Nails through Heather S.'s Yelp review. I was hesitant to try it because of only having one review, but I'm so glad I did! The salon is very clean and they have only the radio playing (KISS FM) instead of radio and TV (like my old salon). I can't relax with a TV blaring. I don't want to see it or hear it when I'm trying to go into Zen mode. City Nails made me very happy in that regard! I got a manicure and spa pedicure...$53 total. The manicure was lovely and they buffed my nails. I have to keep them short since I'm a cello player, and nail polish never stays on. The buffed look suits me just fine! My spa pedicure was totally worth the price even though I won't be spending this much every time! It is a regular pedicure plus a scented salt scrub treatment, candle wax on your feet, hot towels and a longer massage. HEAVEN! They never made me feel rushed and my toenails look amazing! The owner has obviously been there for a long time. She knew everyone by name as they came through the door. There were two teenagers who came in to get their nails done, and the owner knew their moms, aunt, and sisters. This woman has an amazing memory about her customers and their lives, but it is nice to have someone who knows you and cares while you are getting your nails done. I made a reservation for my services, and I'm glad I did! Even on a Monday afternoon they were SUPER busy! I can't imagine how swamped this place must be later in the week or on weekends! I really like City Nails and will be using them as my regular mani/pedi place from now on! I also love that they are next to Misto Bistro--lunch and mani/pedis--a perfect afternoon with my friends! read more

Waxing Technician showed up 30 minutes late and rushed through two other women before getting to me. She was in such a rush that she burned my eyebrows in three different areas. I uploaded a picture of it. Other than that she seemed to know what she was doing in terms of following the brow arch. I also got a lip wax which she didn't burn me on, so points for that. read more

City Nails & Spa - The technician showed up 30 minutes late and rushed through two other women then me. Burned my eyelid while waxing it. - Nail Salons Near Me - Carrollton, Texas

I have been a client for many years and have excellent service. The staff goes out of their way to accommodate all my needs. Prices are excellent. I highly recommend this salon. read more

I love this place! Nancy always takes care of me for gel manicures. They've always lasted me around 3 weeks or more if it weren't so noticeable that my nails grow pretty quickly leaving gaps between polish and cuticle. Nancy is extremely meticulous and gentle when doing my nails. It takes almost an hour sometimes but she is so thorough and the results perfect! She takes such care of my hands before even applying bond aid. I'm never going anywhere else again, I always get such good results here. She applies the polish a little thin sometimes so if I want stronger color I request another coat. However because she applies perfect and thin coats bubbles don't appear in the polish and polish peeling doesn't begin until weeks later resulting in a longer lasting manicure. read more

I have been going to City Nails after being referred by my daughter, Charlotte. They are amazing. I have been pampered by Teresa, Jennifer, Marie and Noddy. They are all exceptional. I just came back from getting a new set of nails, a pedicure and had my face waxed. I look and feel great. Of all the pedicures, my favorite is the Mandarin Orange. When I can I get my husband in for manicure and pedicure. They are very patient with him. I would recommend City Nails to everyone. Great people, great work and a great experience. read more

Theresa, Jennifer, Marie and staff are all exceptional and courteous. Treat you like family and make you feel at home. I have been a long time ( 15 yrs +) customer as well as my daughter(s) and have recommended CN to friends as well. read more

I have been a customer here for 18 years. I keep coming for the great service, reasonable prices and friendly atmosphere. Highly recommend! read more

I love Theresa she is nice and honest. I recommended her to anyone that needs a new person.

Ummm sitting here thinking why did I come here oh because I need to wash my feet.. took her 20 min to do a $35 pedicure and expected me to tip well... I'm so tempted to call my credit card company and dispute this charge. The lady was on the phone talking about her personal business but wait I have to sit here and wait 10 min for her to start on me. Then she does everything super fast like literally was "washing" my feet ... I could have done that without paying $35. Oh I tipped her $6 because she was standing right next to me pressuring me to sign and pay now because I'm going to run on my pedicure flip flops? This whole experience is a mess and 20min pedicure doesn't exist... either I have one foot or she's just rushing to get back to talk on the phone because before she got off the phone I heard her say "I will call you back. I have a customer." Oh now I'm a customer? But who does 20min on my feet definitely don't value me as a customer. Whatever i give this place zero stars... if y'all see 1 star it's because yelp sucks and won't let me take what I deserve and they don't deserve... now I am going to cry about my $35+$6 because it's some hard earn money and apparently they don't care so don't mind to come here and spend your money with them... instead of the city nails call them "outta city " nails because they need to move out of the Dallas city read more

lol this place is a joke. Went in for a 630 appt didn't get sat til 7. Then the lady has clearly never done a set of acrylic before Bc they were all a different shape and uneven. I call the owner to fix them and she refused. Said she would cut them off of me before giving me a refund. Anyway don't go here bad service and its decorated like the slums. read more

I have been using City Nails for nail and waxing services for the past 13 years. Theresa, the owner, has done eyebrow, lip and bikini waxes for me. She always does an excellent job and is both personable and professional while offering service at a reasonable price. I have used this salon for acrylic nails, gel polish, and traditional manicures and pedicures. They always do a great job. If you are looking for an affordable salon in Carrollton, I highly recommend City Nails. I have sent several friends and coworkers, even my boss to City nails and everyone has returned with the same rave reviews. The salon is clean, the staff is friendly and they always remember to ask about my family and our mutual friends. I spent several years living out of state and would make a point to stop in for nail and waxing services every time I visited the Dallas area because they do a great job. While they are not a fancy spa atmosphere, it doesn't get much better than City Nails if you are looking for a local salon that does a great job and offers friendly service. read more

This place has a tendency to overcommit themselves. Is walked in here to have a full set put on and a pedicure. The lady asked me to pick a color and sit down. I waited 20 min before they started on my pedicure. After I was done with my pedicure and wa ready for them to start my nails she informed me she was booked up and couldn't so my solar nails. I'd have to come back or make an appointment. Seriously unprofessional! read more

This is a dingy establishment and the owner doesn't upkeep the interior. Strictly based on the look of the place I'd keep walking. My gf recently got her nails done here and left in tears from how awful a job they did. The owner refused to fix her nails instead tried to pull them off with a nail clipper before offering a refund. Please save your money and let this place wither away so no one else has to endure this hell hole. read more

Mom and I had a blast at our first time at City Nails. Anna and Jennifer did a great job and they were able to fit us in for mani/pedi on short notice. I had read the reviews and was unsure because they were mixed reviews. We sure are glad we went! We definitely be back soon! Thanks ladies for helping me and mom have a great LNO!!! read more

I visited City Nails on Mother's Day 2016 and man did Theresa make me feel like a regular customer- even though it was my first time! As soon as I walked in she asked me my name and there was a chair immediately available. (bonus for being open on a Sunday!) I got a gel manicure and a pedicure and am very happy with the results! A few days later, my nails still look great! After visiting a few of the nearby salons- this one tops them all. I will definitely be visiting City Nails again! read more

I've been here 3 or 4 times and have always had great service. They offer additional services but don't beat you down trying to talk you into something. The one thing I didn't like though is that they don't have the prices listed on the wall anywhere. That would be helpful instead of having to ask. That said, I will continue to go there. read more