Bi is the best technician by far I have ever had! I have been coming to her for some time and hope…read moreshe never leaves!!! She is the best!

I've been a loyal customer of Divine Nails & Spa for years, which makes this review especially…read moredisappointing to write. I came in for an acrylic fill and pedicure and showed a reference photo of the cat eye nails I wanted. The owner immediately told me they couldn't do cat eye, so I agreed to switch to chrome instead. When the chrome was applied, it wasn't visible at all. I mentioned that I didn't want to pay extra for chrome since there was no noticeable effect. At that point, my nail technician told me they actually could do cat eye and brought over another technician to do it. Unfortunately, the finished nails looked nothing like the inspiration photo, but I accepted that and was ready to move on. The problem came at checkout. I was charged an additional fee for both gel and cat eye. I politely asked the owner to remove the cat eye charge because of the confusion and because the final result wasn't what I requested. Rather than taking any accountability for the miscommunication, he argued with me, talked over me, and insisted I pay the full amount. I've overlooked imperfect nails in the past because everyone makes mistakes. What I can't overlook is poor customer service and refusing to take responsibility for a situation the owner created. After years of being a loyal customer, I expected much better. Unfortunately, because of how I was treated--not because of the nails--I won't be returning.

Inferior products and services. Gel fell off of fingers and toes in less than one week. Got a minor…read moreinfection from the pedicure. Contacting TDLR about this place with pictures.

The technician was very friendly. The pedi was good. She took her time…read more But the polish was thick even after 45 minutes and the polish was on the cuticles on some toes

The salon is very clean and they used tools from sterilized packs. They offered me list of…read morebeverages that were included during my service and offered again even after my service was done and I was waiting for my friend which I thought was above and beyond. They have a great selection of colors. I got a gel pedicure and my technician did a great job on my callouses and cuticles and she had great attention to detail when painting the gel too. Loved this salon!

1st time here after checking Yelp reviews. Located in easily accessible multi business area with…read moreplenty of parking. Shop is clean with very nice decor. Staff are very friendly and service oriented. There are 10 massage chairs available and they take walk ins.

1 DAY OLD SET!!! Polish is already chipping and nail broken off. I will not be returning. So…read moredisappointed

I want to start by saying that I highly disagree with what a lot of these comments have to say…read moreabout this establishment being " racist " . I am a black woman & I have been going here for about a year now AFTER being mistreated at past nail shops . They've always welcomed me and my family with open arms and does such a great job on our nails each time. They're always asking me about my new baby & how life is for me. Very nice,kind, thoughtful people! When they are busy they are busy . Lynn is booked majority of the time because she is that good ! The vibe is relaxing and the music is always good. Can't wait to book my next appointment. Disregard any negative comments

The best service!!! My nails always look so clean and classy! I love Teresa and the whole crew~~…read moretotally recommend if you're the area!

I call ahead. Told to wait 15-20 min. Arrive in 25. The lady looks at me and says "I thought you…read moreweren't going to come." In front of the entire nail alone. I ask, "Why would you think that?" And then she just has like a little weird giggle and brushes me off. I'm only 5 minutes off and it's not like had an actual appointment scheduled. They were still in the middle (not starting) servicing someone when I arrived, so it wouldn't even have mattered. I would've still had to wait. I'm sitting down, and the lady tells me the guy will start on me after a customer already there requests a manicure add on service all while I'm already waiting and it's only 2 in there. Which means they both will be occupied on him. I'm sitting at the pedicure bowl, and it's DIRTY inside and she's wondering why my legs were not propped up oh the foot rest. Even THAT WAS DIRTY!! She just rinses it out with water. :/ Residue is still inside. So no they don't use linings!! The guy is literally trying to go back and forth between me and the client getting services NOT A HAND WASHED, NOR SANITIZED, NO GLOVES!! I asked could he at least sanitize his hands or something before touching me again. He goes to wash his hands a the lady told him to just stay working on the client already there. Mind you I need a soak off hands and feet on top of a service. The drill bit he was about to use to take my gel off also looked VERY USED!! They basically wanted me to sit and wait for them to finish the guy, they close in 30 minutes. At this point I had already been there 15-20 minutes myself. Didn't offer me anything to drink even though they were sitting right there. I just decided to not get serviced and leave! Very unsanitary. Also the bin that the blue towels you dry your hands off with, also had trash in it! Idk what they got going on in there. Lastly, whenever the lady walked over to me to look at my nails, she had the same gloves on that. She was using to do the pedicure, touch my hands to see that I polish on there, and then literally sat back down to go work on the man's feet again. I'm a licensed Esthi/cosmo myself, so I know we ALLL should know proper infection control. Never again. I wish I would've taken photos of the dirty bowls

BEST PEDICURE EVER!!! My friend and I saw this place when…read morewe were leaving Babe's, and decided to give a try because we needed some pampering. What a great decision it was! The place is clean, organized, everything is in a sealed envelope, they are super gentle, and really took their time giving us a perfect foot rub, and all that for only $25. AMAZING! I already have an appointment for Saturday to get a mani with the rest of my girlfriends, whom are very exited to try this new, good, and very affordable nail salon! I can't wait!!!

I am writing the worse review possible, but should be calling the police!…read more I went in the day before my birthday to get a mani/pedi. Sarah told me it would be $30, which is the going rate so I agreed to it and a french polish for an additional $5. Once my pedi was done, I had an unexpected situation come up which required me to leave with an IOU for the manicure, which I didn't get at that point. I paid $35 with my debit card and left a $1 tip. I returned 30 minutes later and decided to get the solar nails which was only $7 more. The guy that did my nails did such a great job, I tipped him $3. So, Sarah charged $10 the second time, which equaled $46 for both the solar nails and pedicure with french polish. Well, a few days later, I checked my bank statement to find she charged me $41 the first time (which was not on my receipt I signed) and $10 the second time...a total of $51. I went in to ask her about the mis charge and Sarah defensively snapped on me saying that the mani/pedi was $35 and the french was an additional $5. This is not what I agreed to however or signed for initially on the debit card receipt! I went to communicate that to her and she looked up the receipts. After finding the receipts she kept looking at them but never showed them to me because I believe the truth was that the amount was NOT what she ended up charging me and thus she stole $5 from me! After much grief, she agreed to give me the $5 in cash, however, she made it clear that she never wanted me back in her salon again after I said if this is the service delivered I can go somewhere else. I was really excited to make this salon the place I frequent and bring my friends/family to, but now I am forced to go elsewhere due to the WORST customer service and most of all FRAUD. I am writing this post to warn others to check their bank statements because I'm sure I'm not the only one that she has changed the dollar values on.

Went in to do pedicures for my two children and myself and a manicure. For my 5 yr old daughter…read morethey charged me $30 for paint only! They didn't even fill her chair thingy with water totally scamming on hers. Which was suppose to be $25 but they included $5 for tip without informing me. So her I paid $30. They charged for my son who is 6 $45 for his pedicure and I asked to remove his ingrown toe nails because he has a history of getting them since he was born all they did was cut the nail in a curve form and 2 weeks later he now has a toe infection. The price for him was $40 and they also included $5 tip without letting me know. The infection could've been preventable if they just did what they got paid to do. My pedicure and manicure came out to $60. Total I paid $135 plus I still left $30 dollar tip for each lady that worked on us. But the whole entire time I was being charged and I was think why on earth am paying soooo much! I could've been a loyal customer but this is wrong to charge customers not informing that you're including the tip on the bill. And on top of that not even doing the service correctly and complete. I'm very disappointed in myself for wasting money like that especially taking my children there and now I have to care for my son's toe nail with antibiotics. I hate to say this but I'd avoid going in here unless you're ok with getting ripped off.

Gel pedicure here is great - the best I've had in the Dfw area! Lorena always does a great job!!read more

Very nice owner but very very very sloppy work like extremely . I usually never give chops shops a…read morechance but I wanted to support their business. Safe to say I will stick to doing my own stuff

If you want your toes and fingers left slashed and bleeding, go here…read more If you want a sloppy nail job, go here. If you want to be lied to about the prices, and up-charged for services you did not pay for, go here. NEVER AGAIN.