First time at this location. Staff is very cordial and helpful. We saw Dr Lara who is my husband's…read moredoctor. Very nice.

What a Great experience! Several years ago I made an…read moreappointment with another outfit, it was show up, hop in the box, you're deaf, talk to the hearing aide salesman, buy these, see ya. Not the Case with Dr. Moore! She brought me into her office, wanted to know my history (work/hobbies), why I was there - what troubles I was having. We discussed my tinnitus, causes and possibilities for reducing the effects. She did a full and thorough examination and showed me the ranges of my hearing loss, then we discussed different brands of hearing aides and which ones had better benefits for my particular case and why. There was no pressure to purchase anything, and she worked with my insurance to get everything squared away. I really appreciate the time she took to understand all of my issues and help me work through them. Bob

Upon my initial visit It was explained to me that the quoted price included a service plan, but I…read morewould have the option of just getting the hearing aids and declining the additional cost of the service plan. Be aware that is not an option and the service plan is mandatory if you're purchasing here. Other than that it was a good experience, but I'm sure a better deal can be found. Back to square one.

Poor organizational methods at this company. Waited 2 weeks for an appointment and took a day off…read morework but they didn't have my appointment in their system. They had all my information but no appointment? Makes no sense. Was made to feel that it was my mistake. Poor customer service. Very disappointed.

Crystal Fernandez was great. She set me up with new domes and filters for my Phonak hearing aids in…read morea few minutes. I am from Ohio and forgot to bring filters with me. Her office was pleasant and she was friendly and knew what I needed.

I am from out of town and needed some hearing aid domes. Crystal at El Dorado Hearing went out of…read moreher way to help me and was able to find some to fit my brand that they do not carry there. Very nice and personable.

I believe the name has changed to Hear USA, however the phone number and address are the same, as…read moreis the staff. I have dealt with them for over two years and they are amazing-from acquiring new hearing aids to assisting me when the need arises. Very neat and orderly office, staff is wonderful. I went in today with no appointment to get one of my hearing aids reprogrammed. They handled it within 10 minutes. Very courteous and professional. They are the best!

Julie has been the best at tuning my hearing aids! Sue is always very positive and helpful.read more

Love Costco and have always been happy with hearing center…read more New policy makes it impossible to get care and adjustments without an appointment weeks into the future. Big change and now very poor service. Avoid if possible

I have worn hearing aids for a number of years. I have had poor service and lots of expense…read more JZack is fantastic, he knew exactly what I needed and after 21 years I can hear. I don't know I am wearing these hearing aids, no discomfort, no feedback. He worked with my insurance to get me the lowest cost and quality hearing aids. I highly recommend Zack to give you a great improvement in your ability to hear. Thank you Zack.

We are back for a follow up visit. There is a learning…read morecurve to contend with using the bluetooth iphone feature in a movie theatre or dining or just at home. She can answer her phone as well just by touching one ear.

I can only speak from my own experiences. Everytime I have ever had to come to these TMC related…read morelocations, it has been top shelf each time. From. The birth of one of our children, surgery of another child, diagnosis of another, and today the hearing appointment; all top shelf, each time. I have worked regional, district and local HR in the health industry in my past careers, and in my personal and previous professional experience, kudos. Are they perfect, I can not say any place is perfect as we can always grow and improve, however, I have zero complaints thus far. This particular location has a sound proof children's play area... Very clean, quiet, and very well designed with ample lighting. Fair amount of parking with expecting parent parking which is always nice to see.

The allergist at this location is amazing. She is always so helpful and pleasant to work with. The…read morewhole team is very professional. And the doctor always is timely and thorough. I'm seen for my extreme allergies issues, which thankfully have been less so since I've been seeing them

I'm editing this because I really hope that other people will report Zacheis to the Az Medical…read moreboard (and anywhere else) There are too many complaints for this "Doctor" This "Doctor" was a waste of time. I don't know what was wrong with "Dr" (David) Zacheis but he really needs his license revoked. He walked around limp (and possibly overdosed on Percocet or a bottle of Benadryl) and had no idea what was going on. I have Vertigo from my Eustachian tubes being packed and he was staring in the air and recommended a hearing test. The only thing that he did was wrap his hands around my neck and ask if it hurt (while breathing kind of hard). How is that, along with barely looking in my ears, supposed to help? Previous (REAL) Drs have felt along my lymph nodes, looked in my nose/mouth and asked about symptoms. (They even noted my constant enlarged tonsils which "Dr" Z couldn't even see for whatever reason). This "Dr" couldn't even be bothered to do anything but lightly feeling my neck and stare at the wall. I even asked him if there was something that I could do at home. He gave me a creepy smile and said Benadryl or Meclizine (which I already have from my primary doc that doesn't work). He also just left an on-line "Drs" note that I get random vertigo but "She does not describe any vertigo no positional changes just sort of a general dizziness feeling."... I CLEARLY told him that things like sit-ups and quick changes where I turn (or bend down) cause vertigo to where I have to stop what I'm doing and hold on to the wall. Is this a Dr? How embarrassing! I drove 30 minutes to see a fake Dr ?!? I can't wrap my head around this. This is the WORST State for healthcare. I'm sorry but this man failed a lot of his college work (as seen from other reviews). He made a big deal about not having wax in my ears. GREAT! I knew that. I lightly scrape my ears, with toilet paper, after every shower. What about looking past earwax? Even my PCP could see scarring in my left ear....which magically disappeared for this "Dr". Like I said- he's obsessed with ear wax and not scarring from fluid inside of ears (Makes me wonder if he has cataracts and can't see). I feel bad for this place bc it's overly packed. But this "Dr" could've at least tried. He never has according to the plethora of reviews with him on here. (All of them are bad and even caused someone nose bleeds bc he was clueless on medications). Hopefully the Az medical board sees these reviews as well. This isn't right.

While reading through friends' reviews I found a review about an ENT. It made me want to review my…read moreENT. Well, Dr Tilsner is a past-middle-aged man who reminds me of the scary veterinarian from Beethoven. Although nice, he looks scary. He answers all my ridiculous hypothetical questions and makes me feel like he could sit and talk with me all day. Every little room in his office has an ear vacuum. If you have never had an ear vacuum experience, go infect your ear so that you can experience this amazing little sucky machine. And sucky is an adverb, not an adjective. It does not suck in the sense that suck means it is bad. It sucks like a vacuum sucks, because this is a vacuum. An ear vacuum. The tip is slightly smaller than a Q-tip and it just sucks out the puss or wax or whatever else people have on and in their ears. It also has a see through tube leading to the canister so you can watch your puss flow from your ear to the floor. Dr Tilsner's practice is made up of a set of small rooms in the San Rafael area of the Carondolet medical park. They gave me very clear directions over the phone but I did not believe that it could be that easy to find this place. So instead of doing what the lady said over the phone, I drove in a giant circle around the park until I finally gave up on trying to make my journey more difficult and decided to park where the lady told me to park and go where the lady told me to go.

Just a bit out of date. Tubes should be put in at the office…read morenot sent to some hospital. Crazy old fashioned. Receptionist was really great and helpful...