We are back for a follow up visit. There is a learning…read morecurve to contend with using the bluetooth iphone feature in a movie theatre or dining or just at home. She can answer her phone as well just by touching one ear.

I can only speak from my own experiences. Everytime I have ever had to come to these TMC related…read morelocations, it has been top shelf each time. From. The birth of one of our children, surgery of another child, diagnosis of another, and today the hearing appointment; all top shelf, each time. I have worked regional, district and local HR in the health industry in my past careers, and in my personal and previous professional experience, kudos. Are they perfect, I can not say any place is perfect as we can always grow and improve, however, I have zero complaints thus far. This particular location has a sound proof children's play area... Very clean, quiet, and very well designed with ample lighting. Fair amount of parking with expecting parent parking which is always nice to see.

I believe the name has changed to Hear USA, however the phone number and address are the same, as…read moreis the staff. I have dealt with them for over two years and they are amazing-from acquiring new hearing aids to assisting me when the need arises. Very neat and orderly office, staff is wonderful. I went in today with no appointment to get one of my hearing aids reprogrammed. They handled it within 10 minutes. Very courteous and professional. They are the best!

Julie has been the best at tuning my hearing aids! Sue is always very positive and helpful.read more

Upon my initial visit It was explained to me that the quoted price included a service plan, but I…read morewould have the option of just getting the hearing aids and declining the additional cost of the service plan. Be aware that is not an option and the service plan is mandatory if you're purchasing here. Other than that it was a good experience, but I'm sure a better deal can be found. Back to square one.

Poor organizational methods at this company. Waited 2 weeks for an appointment and took a day off…read morework but they didn't have my appointment in their system. They had all my information but no appointment? Makes no sense. Was made to feel that it was my mistake. Poor customer service. Very disappointed.

I purchased hearing aids from Arizona Hearing Specialists in midtown. The entire experience has…read morebeen incredibly positive. Dr. Megan Wright did everything she could to ensure that I got hearing aids that worked well for me and my hearing issues. I couldn't be more pleased with the entire experience. My last pair of hearing aids came from Costco . I did not find the hearing specialists to be interested or helpful. If you have hearing issues that require a more nuanced approach, then Arizona Hearing Specialists is the place to go.

After suffering with tinnitus for years and my ability to hear clearly going downhill, I decided to…read morecontact Arizona Hearing Specialists. I made an appointment with Evan Davies, a certified audiologist with a doctorate degree. Evan was personable, knowledgeable, and he explained things very clearly while encouraging questions. My 90-minute assessment (which included extensive testing) left me with a feeling of hope. The follow-up appointment went just as well with Evan explaining in detail the workings of the inner ear and what causes tinnitus. VERY interesting. Evan came up with a couple options for me to pursue. He explained what the options entailed and even told us how much each selection would cost. I haven't yet decided which plan to go with, but I know Arizona Hearing Specialists will be with me every step of the way. I highly recommend Arizona Hearing Specialists for any hearing problems or tinnitus.

Crystal Fernandez was great. She set me up with new domes and filters for my Phonak hearing aids in…read morea few minutes. I am from Ohio and forgot to bring filters with me. Her office was pleasant and she was friendly and knew what I needed.

I am from out of town and needed some hearing aid domes. Crystal at El Dorado Hearing went out of…read moreher way to help me and was able to find some to fit my brand that they do not carry there. Very nice and personable.

The office staff are friendly and helpful. Dr Kim did an extremely thorough auditory examination…read more She then began helping me sort which hearing aid style and brand was best for my needs, and comfort. A professional , and personal experience. Top notch!

My mom sees Dr. Adriana Sanchez, and we are extremely pleased with her service. She listens to her…read morepatients and addresses their and their family's needs in a kind and compassionate way. Dr. Sanchez recently fine tuned my mom's new, rechargeable Oticons and configured a device that allows her to amplify the television directly to her hearing aids (vs. increasing the sound for all of us). My mom--and the rest of us--are very happy with how the technology performs. The team at Arizona Hearing Specialists doesn't rush patients through, and they don't run late like many other medical providers in town. We recommended them to other family members who also have had the same positive experience.

My review is just based on one visit. I hope I don't get anyone in trouble by saying this. But I…read morereally appreciated the fact that their receptionist squeezed me into an appointment that wasn't really available. I was in the middle of cancer treatment and I wanted to be seen sooner than later because I was concerned. Thankfully It turned out I didn't have anything serious. All the team including Dr. Lara were very nice. And if I ever I have to see an ENT doctor again, I will for sure choose this place. I also love that the clinic looks very clean and there is plenty of space to park

Be very careful if you use this clinic, as their billing/insurance practices are VERY suspicious…read moreand warrant review. After obtaining a medical hearing exam from a physician showing that I need hearing aids, I contacted Sonoran ENT for an appointment to discuss purchasing the devices from them, as they are a "preferred" provider for my insurance company and my insurance would cover $5000 in cost for the aids with no "out of pocket" to me. Sonoran ENT office staff informed me at the time I made my appointment that they would charge me $100 for my appointment, but that amount would be credited to the cost of the hearing aids when I purchased them. My appointment with the audiologist consisted of her showing me a brochure with her recommended choices and the costs of those options (all in excess of $4,000). When I told her that my insurance would pay up to $5,000 towards the cost, she warned me that often they (Sonoran ENT) are only paid $3,100 by insurance companies, and since that amount does not cover the entire cost of the hearing aids, the customer must sign a document at the time of ordering stating that they will pay the balance. I left the clinic and immediately contacted my insurance company and verified with them that my benefits would cover the cost of the hearing aids up to $5,000. The insurance representative called Sonoran ENT and spoke to the office manager to assure her that my policy would pay for hearing aids costing up to $5,000. The office manager informed the insurance representative that they (Sonoran ENT) are only willing to invoice my insurance for $3,100, and if I want to buy the hearing aids, I need to sign the document promising to pay the balance out of pocket (which in this case would be a minimum of about $1,400). The office manager stated that if I am not willing to do that, then I should not buy my hearing aids from them. What I learned is that it is not my insurance company putting the lower benefit amount on my purchase. It is Sonoran ENT manipulating the process to benefit their bottom line. Also, I paid $100 to Sonoran ENT to be shown a brochure and to be told: "Sorry, we will only take part of what your insurance will pay for hearing aids, and you have to pay us the balance." Make sure you ask questions up front about their billing practices. I feel completely cheated out of $100. I did immediately contact another clinic in town who was more than happy to contact my insurance provider to verify the $5000 coverage amount and to fit and sell me a pair of hearing aids that are priced within that benefit amount and will be paid 100% through my policy. CAVEAT EMPTOR!!! There is something fishy with the insurance billing process being conducted by Sonoran ENT.

Love Costco and have always been happy with hearing center…read more New policy makes it impossible to get care and adjustments without an appointment weeks into the future. Big change and now very poor service. Avoid if possible

I have worn hearing aids for a number of years. I have had poor service and lots of expense…read more JZack is fantastic, he knew exactly what I needed and after 21 years I can hear. I don't know I am wearing these hearing aids, no discomfort, no feedback. He worked with my insurance to get me the lowest cost and quality hearing aids. I highly recommend Zack to give you a great improvement in your ability to hear. Thank you Zack.