I am sick of your employees coming to my door to solicit business. I have a huge neon no soliciting sign posted on my front door and the rude door to door salespeople keep telling me it doesn't apply to them. This afternoon a young white male was aggressively ringing my bell and pounding on my door when I didn't answer. It is physically hard for me to get downstairs and to the door. This kid was very rude when I answered and frankly I felt unsafe. I would never use this company ever because of their sales tactics. I finally had to yell at the kid to get off my property since he kept arguing with me. This is the 3rd time in 2 years a Clark salesperson kept banging on my door until I answered. read more

Christopher Raymond from Clark shows up on time with a smile and ready to work. He's professional, punctual, and efficient. He confirms our preference for the non-toxic treatment option. Don't sweat the pests -- call the best. Chris at Clark. read more

I had bought a kitten a noticed it had fleas. I contacted Clark for a flea inspection and to treat some random ants in my bathroom. The rep I spoke with was able to send out my technician the following day! Always great customer service. Thanks to the rep and Isaiah E for the prompt service. read more

Had a great experience with Clark after switching from ProActive after repeated awful experiences. My service technician was Randy. He checked out every room and checked for what kind of roaches there were and was very thorough, professional, knowledgeable, Friendly and had great communication skills. I could tell he knew what he was doing, and he was gonna spray everywhere. 10 out of 10 for service for Randy I have requested this worker For the rest of my annual treatments that I have signed up for. Very pleasant experience and I would highly recommend Clark pest control! read more

I had a very aggressive door to door salesman show up to my house to try and sell services. I get everyone has to make a living but when he was told twice that I wasn't interested, he was still very pushy. I had to ask him to leave three times. On the third time of asking him to leave, I admit I was testy at that point but he had the audacity to whine about how I was talking to him. If they are that desperate for a sale, I'm not interested at all! read more

Christopher Raymond! He is an excellent technician! He is very knowledgeable and attentive! Double thumbs up for him!

We had Clark's Pest Control for Several years..started out great. Just when you get use to a service person they would send someone new, that never lasted long, I would have to call for service backs a lot, we did weed control and the past few years it was out of control. Another thing is they would raise the rate and not tell you. It would be in very fine writing on the back of the receipts, that would be left at your door. No rice about the rate hikes nothing! So after years of disappointment we dropped them and found a local family owned company! CLARKS IS A BIG DISAPPOINTMENT NOT WORTH THE MONEY read more

Service fades after you have been a customer. Initially, the techs were knowledgeable & attentive to your issue. Later (about last year), I had a tech think it was humorous to smash a large spider in my service pamphlet, ladies in office are just rude and now they place placebos instead of poison UNTIL they see an issue. WTH??? Clark, we don't need you. This service is an epic fail! read more

I had a lot of work done by Clark Pest Construction last Dec. I'm very satisfied with the quality of the work: rodent exclusion work, new insulation and a new exterior door from the garage. However, over the months I noticed a number of things that were simply sloppy in the door installation. I finally decided to call and ask them to address it. Within 24 hours I received a call and the next day the Quality Assurance supervisor came to.my house along with another worker and remedied all of my concerns--and more! I'm so p!eased with Vacaville Clark Pest Control's quick response. Thank you! read more

Why is it that when I call on 9/27 to cancel a service, I find two additional charges on my statement dating 10/4 and 10/5 respectfully for $55 and $60? I called and spoke to someone on 9/27/23 to cancel a monthly service we had set up. I was told that since my name wasn't listed on the account and my email did not match, I had to have my husband call. Sexist much? Apparently, when the person set up service, they did not add my name and they listed the email as gibberish. It wasn't even close to our email address. Completely unacceptable. I made a conference call with my husband and we asked for all of our monthly services to be cancelled. We were given the run around for a bit, then the male on the other end finally stated that the cancellation was put through and would be done that day. I asked for email confirmation and waited a week. Nothing came. We ended up calling 6 more times before Sara Morgenstern sent an email and left a voicemail on October 3 stating that everything was cancelled as of 9/27 and that they would come October 4 to remove bait stations. I called October 4th around 1 pm because I searched our entire property and there are no bait stations present. The person who answered the call said that they would be there between 2 and 5 that day. I let her know that we don't have bait stations, but they would be welcome to pick up anything left behind. No one ever showed up. Fast forward to Thursday October 12 at 930 am. My doorbell rings and I am floored to see two Clark employees standing on my porch asking to do the exclusions and scan the barcodes on the termite stations. Luckily, this employee and I have a good rapport, he immediately called the head office, had them double check their records and initiate the refunds. They removed anything that belongs to them and apologized for the miscommunication. I again, asked for a confirmation email. Still haven't received it. This review will stand until they get their act together. read more

DISHONEST sales people!!! Vacaville requires a soliciting permit to knock on doors that is worn by solicitors. These liars come to your door, lie and claim that they are doing work for a neighbor so are ignoring my explicit NO SOLICITING sign and are not wearing any permit. When asked for it he had none to supply. It is illegal to knock on doors with no soliciting signs in Vacaville by solicitors. It is illegal to solicit without a VISIBLE soliciting permit. They agree to not harass people with 'no soliciting signs' on the form they sign for the permit. A company that has been around as long as Clark knows this. Even if I needed an exterminator I WOULD NEVER HIRE ANY COMPANY THAT IS OVERTLY SKIRTING LAWS RESIDENTS VOTED FOR TO AVOID THEIR HARASSMENT SALES. Clark, by telling your people to do these shady tactics, Clark will NEVER be hired by me. read more

I never thought I'd write a review for pest control, but Clark deserves a review. Whenever there is an issue it is immediately handled. There is one service person Devin that is the kindest harder worker we've seen for pest control. He always asks if we have any concerns and are we happy with Clark and the service. I hope management reads this review and Devin should be recognized and be a trainer for others. We are very happy and would highly recommend Clark and Devin! Taylors read more

I hope this is the Clark's that Freddy works at in Napa. Over the top service, so nice and really cares. Excellant follow-up and follows all the safety protocols. With the death of Gene Wilders wife due to rodents, the gross factor is heightened. It is so important to not have these creatures in your house popping and peeing. . I have met seen such excellant service in a long time. Highly recommend. Signed: Matt's mom. read more

Their rude salesman not only ignored "No Soliciting" sign but also walked over lawn instead of concrete path. Apparently respect for customers is not in their policy. read more

Same story as others. Great sales guy going over ALL the things they would do, right down to "we will send someone out every other day to deweb if needed, just give us a call". The initial service guy came out and did about half of what the sales guy said he would do and told us they couldn't handle our wasp nest or awnings because they were too high. Sales guy saw and knew the height and said it was NO problem. The next month the regular service guy came and dewebed a little, I had to ask him to do certain areas again. My main issue is spiders and the wasps. Sales guy also say it was "property line to property line. Techs said fence to fence. Well my fence isn't all the way to my property line and we have stuff on the other side of the fence we maintain and it's covered in spiderwebs that they won't touch. The service literally doesn't do the main things we need. And for $100 a month that's not acceptable. I would have never signed up if I knew what the service actually really handled as what they do I can do on my own for a lot less! read more

I have used these guys for the past year, a sales rep had come to my door and I bought into it. He told me all the things they do and I asked about cancellation policy with them and possible fees. Salesman informed me there was nothing like that, so I signed up. They were supposed to come once a month and I'd get billed after they came. Second month nobody showed up to the scheduled service and they still charged me for it, customer service didn't help me what so ever with it. I called again couple months later to end the service, didn't really seem like what they were doing was really helping. That's when they informed me I had a contract with them for a year and it would be x amount to get out of that contract. I called again later to try and cancel my service with them and they told me my year date would be the following month or I would still have to pay cancellation fee, I told the woman on the phone that would be my last service date and I will not be using them for pest control after that. She even confirmed with me I was ending the service. (Last month was May) June comes along and I get a call about a scheduled visit, my husband called them back and the two representatives told my husband I had agreed to do another 12 months with them and I did not cancel our service. After twenty minutes of going back and forth and me asking for them to play the audio recording from my phone call, they decided to finally end my service. They've been nothing but a headache, and apparently the company trains everyone how to be a liar because that's all they've done. read more

I really love this company, and its employees. They are very professional and polite. Whenever I call to request an additional visit from them, they are more than happy to accommodate! Today I had the pleasure of Bob, he is such a nice, personable guy! I always enjoy when he comes by, although he is not my " regular" technician I would highly recommend this company as they are very accommodating. The price is reasonable, and they have great employees. read more

Service goes down fast after your first year with Clark's. Then the bugs come back. The technicians are going down hill as well. If you call because they haven't shown up that month yet, the girl who answers the phone is rude and has no customer service. Reo here we come. read more

Run far away from this business. Run. The worst service I've ever experienced from MULTIPLE issues, multiple departments and the disconnect from tech to calling in is just mind blowing to me... Never fixed any problem we had which included infestations of spiders, mice, wasps, earwigs and normal pest maintenance.... Still had to go and buy poisons to fix it!! After a week of spray all the pests are back like they never were affected. You call center for specific eradications and infestations to be dealt with, they tell you they can fix it for you but then the tech pretty much tells you there's nothing they can do but spray more?! No, that's not working! But still get charged monthly with no relief. The techs training on management doesn't match what they tell you on the phone or guarentee. We have had nothing but communication issues from calling in to the techs showing up. The techs show up and have no idea why we called and just spray. On multiple occasions they would say oh next time we'll bring another type of bait, trap, aid, the tech will show up without it! Why does a customer have to make sure it's done and call back to make them do it right and it still never gets done and techs will tell you oh it's just the time of the year or whatever excuse to not just spray. Also might I note their abatement is a joke. They put a hole in my shop, never fixed it. Still there. It's a month service but it took the guy over a month to send us a quote, 3 calls to management and a switch in tech after the month abatement. Then the new tech sends us a quote, never contacts us again and never does the work but we were charged for abatement because someone replaced a small number of traps that were empty and he kept forgetting the stuff to bait. Just all around, don't even do it if you live outside of city limits. It's a joke because that's pretty much the techs excuses on why infestations are not going away. I've made many stops to Ace hardware to buy products, traps and poisons to actually get the job done myself. As I said: RUN! read more

Drew is a top notched representative/technician for Clark pest control. We have lived here for 30+ years and recently were invaded by Vacaville's famous oriental cockroaches. Drew has gone above and beyond helping to rid my property of those nasty bugs. He takes the time to listen, answer any questions and explains the process. He is very personable, knowledgeable, and thorough. We are very pleased with the service he provides. I would not want anyone else treating my home. read more

Food was getting eaten on my kitchen counter ... even dragged off. After 3 days I called Clark ( who I have been using for years). They came by immediately and set 30 traps EVERYWHERE. Within a couple of days Jeremy came back and found 2 large rats in my attics. Then he came by every week to check the traps!!!! Mission accomplished! Jeremy did a very thorough and successful job nabbing those creepy critters. Clark is great. I will continue to use them as long as I live in this house. Trish Coventry-Rees read more

We have had a horrible experience with Clark Pest Control here in Vacaville California. We have been using their service for over 10 years and are really embarrassed to say that. We have been using them to take care of a rodent problem in the attic which occurred over 10 years ago. Maintenance all the way through. Just sold our home, found out that the problem that we hired them to do, had an infestation in the attic that needs to be cleaned up to the amount of $6,000. No communication from them about bait box activity and the fact that they still had traps up in the attic never retrieved or checked on. When calling them to discuss the problem, we received no help what so ever. They do not stand behind their work and customers need to be aware of this. read more

We moved into a house in May of 2019 in the Vacaville area and sadly found out we had those lovely oriental cockroaches. Thoroughly freaked out I called Clark Pest Control who came out same day to assess the situation. They put together a plan, went over pricing, my pet concerns and after the spray I saw an effect for the good within 24 hours! Now all of this would be lovely on its own but they didn't stop there. My service provider, Bob, was so kind and understanding with my hyper young dog and called to remind me of my service at 8 a.m. the night before. Why you ask? Because the day I get my service is the first day off I have during the week and one morning I met Bob rather startled after rolling out of bed, stunned, crazy hair and looking, well, like I just rolled out of bed. He remembered this, apologized for no reason and asked if I'd like to switch the time of service so I could get more sleep... I do not know of any current company that would be that kind and considerate. Grade A+ customer service and their products work. Now my dog and I look forward to seeing Clark's Pest Control every other month and would recommend them to others hands down. read more

The system is set up so that you have to leave your premises unlocked at all times because this company charges extra for any scheduling of services. Additionally there is no set days that the service is regularly performed on so that you can at least anticipate. The charge per service is actually 92$/service and I can communicate directly with any person who has questions in order to elaborate on the issue. read more

John Relei came out to My parents home and solved their ant problem. John is THE BEST and Clark's is lucky to have him! Will recommend to friends and family. This guy needs a pay raise! Thank you from the Zeimets! read more

Ordered by Johnny Brooks realtor (who, BTW, said "I'll take care of it," and then sent us the bill). Their report, while may have been factually correct, was worded in such a way as to sound more worrisome. No lead concern whatsoever (prior testing had been negative, and property obviously painted numerous times since the lead ban went into effect. Their inspection included the following excerpts for repairs; $1720. to install a garbage disposal? Which, BTW was not visibly leaking before their inspection; water pouring out afterwards. 5A - create an access? There WAS an access; they just didn't look. OTHER FINDINGS 4A Remove and replace up to 1 square foot of the siding with new materials. Should any additional damages be uncovered during the course of this repair, a supplemental report will be issued listing additional charges for repair. LEAD TEST REQUIRED, PLEASE SEE NOTES. $850.00 NOTES. SECTION: II 4C Remove the pet door and stucco the void to seal. LEAD TEST REQUIRED, PLEASE SEE NOTES. $2,640.00 SECTION: II 4D Install a new garbage disposal. $1,720.00 SECTION: II FURTHER INSPECTIONS 5A Create an access into this area. List adverse findings, recommendations, and any additional costs in a supplemental report. FURTHER INSPECTIONS $860.00 TOTAL OF WORK TO BE COMPLETED BY CLARK PEST CONTROL $7,615.00 read more

The worst customer service Beware. , I called over a month ago disputing a bill , for a service I already paid for. I was told by the supervisor I would get a call back after he spoke to the service rep who came out . no call. Today a month later, I again receive another bill for a service I did not receive. Unbelievable how Shady this business is, so I originally called them out for a service, the technician could not complete the treatment on my trees because of how windy it was and said he would come back no charge finish the job, weeks went by so I called to remind them about this , they came out and tried to charge me additionally for something I already paid for. I called the office and told them not to charge my card for this. . read more

They will ONLY do service contracts, and do not tell you this before they come out for an "inspection". He did look around a bit, and he was supposed to do a spraying that day, he tried to leave THREE TIMES and finally did saying he would come back - he did not. They would not do the same-day service as promised (at twice the price btw) but still tried to charge me for it - and a bi-monthly service contract (which was 7x in 12 months). Just one after the other of falsehoods, lies, and broken promises. His quote was the highest in Vacaville I found, and he didn't even do the work. I check the BBB listed for them and found a lot of complaints similar to mine. They won't do one time spraying, don't tell you this, over-priced, and to try them out is a minimum of ONE YEAR and if they don't do the job there is NO RECOURSE (they say they will come back for free, but if after the year they still haven't done the job, too bad for you) AND you can't cancel even after the first year unless you SEND THEM A LETTER (which they can just say they never received) otherwise you automatically agree to continue for another year and so forth. DON'T DO IT - lots of other options of more reliable, upstanding, and more economical options in the area. read more

I discovered that my home had termites. I called three popular pest control services and Clark was the only one who responded. John came out and did an estimate. He was very thorough and explained to me how the contract worked. I was pleased and signed the contract. A few days later, Isaiah came out to do the work. This young man was very professional and worked hard all day. He carefully explained what he was going to do and what chemicals he was going to use. I did not have to leave my home. I would recommend Clark to anyone. read more

Technicians are very knowledgeable about rodents, insects, spiders, etc. and all of their habits - the first time they came out I felt like I got history, biology and sociology lesson all in one about rodents! Echoing the comments of other reviewers, this is a great company. The only reason I took a star away is because you have no choice but to sign a one year contract. This is frustrating to me because I can understand a 4 month, or even a 6 month contract, but given the lack of activity in the traps they set out and the fact that the poison outside has hardly been touched, it appears that my rodent problem has been solved and I'm not happy about having to pay for the next several months. read more

Clark is the best! They really have taken care of my needs extremely promptly and are always available for those bug or rodent emergencies. Travis Ward services my yard and is incredibly reliable and professional. I hope he never leaves because I totally trust his knowledge and capacity to take care of my yards needs. Thank you Clark your company is just the best run I have dealt with and having Travis as an employee is a true asset to you! read more

We are first time home buyers and we decided to go with Clark because of their popular reputation. We had issues with ants and earwigs more than anything else. We signed up for the bi-monthly year contract. I believe it was $170 or something close to that cost, for the initial service. We started service, and continued to see insects. So we called to have them back out to fix the issue, they charged us another $90 for service. When they had promised that our contract was bi-monthly and if we had issues in between our bi-monthly's that we would be able to have someone come out in between for free. We were charged a ton, and still are having the same issues, if not worse INSIDE OUR HOME. I called to cancel our contract, upset obviously, the girl had no customer service skills to help with the issue and just said she'd cancel. You'd expect them to try to make it right, nope. I did, however, give the second star for the technicians. They were both very kind. I'd use a different company for my pest control. read more

We tried another popular pest control and it was NOT a good experience the cost was too high for their substandard service. With CLARK someone came out right away and although our initial technician was eager we felt they were unsure of themselves. However after calling and speaking with a manager he was apologetic and we were happy with the service and the work. CLARK was prompt in responding to our needs and I would highly recommend them! CLARK WE NEEDED YOU and you came through! read more

nin Been told pests in their scope of coverage. Made an appt's for end of spawnin & fed laws say "can't touch pest until spawning over which was after our call. Then told exterminators can work after august 1st latest contact cats after August 15th. Does anyone at Clark's know what they are doing? read more

We have been extremely pleased with Clark Pest Control who helped us with a rodent problem at my daughter's townhouse in Benicia. We had a one-year contract and they were exceptional during the entire time. They responded immediately to all calls. We followed every recommendation and were very pleased with the outcome. An open area by the electric meter box was sealed, metal strips were installed at the base boards in the garage, and any openings in the garage were sealed. The attic insulation was removed, the area sanitized and new insulation installed. Bait boxes were placed in the garage and backyard. Their employees and contractors are impressive professionals from the supervisors to the technicians and their front office staff. We were very fortunate to find this company and would highly recommend them. read more

I highly recommend Clark's Pest, Tim is our technician, he is always friendly, professional, helpful and very thorough. If I have a problem I need Clark's assistance with, the phone staff is also always very accommodating and professional. read more

Clark have been spraying our house for about a year now and we are very satisfied with their service. They are hassle free and always come out when we have big problems in between sprays. read more

I am in the process of canceling my service through Clarks pest control. I have used Clark's pest control for a little over 1 year now and we have had 3 different guys service our house. I will spare the names as to not embarrass anyone. The first guy seemed nice and did our first treatment, he was only covering our route filling in for someone but told us that he would make sure to talk to his supervisor to be able to keep servicing our home, at the time I was working and we have pets and kids so I didn't want to have to go over everything again with someone new... well, he transferred with no notice and were not notified, I actually had to call and ask why we had nobody show up for our next months treatment even though we were charged! I was told that there must have been a mix up somewhere but they'd make sure that our new technician would be out by the end of the week. He appeared nice and did the treatments for a few months and all of the sudden we found ourself in the same exact situation as the first time, nobody shows up, I get charged, I have to call! Same excuses, unprofessional and unorganized. So our next tech shows up a day late, I open the door and he's looking haggard and flustered, then he starts explaining how he doesn't know what he's really here for and that he was sent to my house because there was nobody else, like it was my fault or something that he had to be here. Like no sorry, it's your job. So I explain the situation to him where he tells me that he's not surprised and that our previous tech was transferred because he was a crook and a liar who told multiple clients houses that he serviced lies regarding the treatments and what they did for the pests that they tried to rid. Umm okay, so I guess that's why there has been zero difference pest wise huh.. well, this guy starts to be nice and seems to be the most knowledgeable, also honest, apparently. Wanting my service canceled is nothing personal regarding him, if anything he is the reason we gave Clark another shot, but each time our home has been treated, we have the same problems occur within a few days. Never has my home been rid of anything for more than a few days after treatment even though I am very specific in the issues, I have had Clark come back out to retreat a few times, and I have also had many of my plants killed (multiple times) from being sprayed which is really what has sealed the deal after the most recent time. Paying over a hundred dollars per treatment that seems about 50% effective, on top of killing my plants, is unacceptable. Thanks but no thanks, Clark. read more

The staff and technicians( Bob Vacaville, CA) are helpful and very knowledgeable. They always show up on time and are friendly. I have had their services for 5 years now. What can I say, Clark Service is fantastic. read more

Cliff and his crew did a great job. They came and did some exclusion work to keep out the rats that were coming into the attic. They were professional and friendly. Cliff patched a broken roof tile and cleaned out lint from the dryer at no extra charge. I would totally recommend Clark Pest Control. I have been their client for years and have always been satisfied with their work. read more