I was calling at 8am for a old change didn't answer phone until 8:20,inquiring about a simple oil change and if I was going to be able to drop off ,or wait,I don't drop of cars,for hours anywhere for a simple oil change, and if I would like to wait for the oil change service I have to wait a week for an appointment? What a joke .......suburban mechanic shops, read more

I have been taking our 2 cars to Clarks Car Care for the previous 5 years. In all that time I have never felt like I was not treated fairly and honestly. Joey and Jason do an excellent job in explaining what needs to be repaired, without pushing more repairs on you. They always work to accommodate your schedule whenever possible. I highly recommend!! read more

Had to get some work done to my car. Joey and Jason were great in finding me the best deals and breaking up what repairs I needed right away and what could wait until I could save a little more money. So friendly and really so very great. I've never had a car repair place treat me so well. Thank you Jason and Joey for everything! read more

What do you think of an auto repair shop that spends less than 1.5 hours working on a car and somehow charges $297.50 for labor when their labor charge is $119/hr?? You'd put them in the shyster/crook category most likely. Throw in the fact they pulled this on a woman there by herself and suddenly the family run shop starts looking more and more like the typical place you want to avoid. This is what happened when my girlfriend was there to have an exhaust rattle fixed. She was there, at the location, for approx 2 hours and they worked on her car for much less time than that, 1.5 hrs would be very generous. She says they actually worked on her car closer to 1 hour. Their $297.50 charge comes EXACTLY to 2.5 hrs of WORK even though she wasn't even at the facility that long let alone them working on her car. Plus this max of 1.5 hrs includes the inspection and estimate (which BTW they supposedly don't charge for). You'll see in the receipt that I'll post there was a whopping $19.95 in parts. So nearly $300 in labor charges to cut off old hardware and welds. OH, but the guy offered her $50 off even though she was gonna use the yelp deal, how nice of him!!! Granted, she paid cause she didn't know better but now YOU know better and can AVOID THIS PLACE. ZERO stars. read more

Clark's Car Care - Auto Repair Near Me - Naperville, Illinois

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I have had the pleasure of working with Joey and Jason multiple times in the last couple years. Car maintenance and repairs are never fun, but they were very helpful and have always done a top notch job on my vehicles. They provide great service and prices. read more

Clark's is amazing!!! I used to go to pep-boys and random places to get car things done but I was unhappy with every place and someone recommended Clark's Car Care and I will never go anywhere else. I always deal with Jason, he is amazing! they have great prices, they are fair, they know what they are doing and get the job done right the first time! Jason, Joey and Shannon are very friendly and always helpful! I have unfortunately have had a lot of recent issues with my POS Ford Mustang, I love sports car and if I could afford a Lambo I would have one. Anyway I love the look of the mustang but the car is made by Ford which is the major issue! I had a major issue with some recalls Ford had to fix and they screwed up my car even more and couldn't figure out the issue for an entire month! yeah, that's how much Ford sucks!!! Anyway, Jason has fixed my breaks, rotors, they do my oil changes, they will be working on my left door mirror and even helped me get a great price on a new radio cause of a Bluetooth issue and helped work around finding the right inexpensive item cause he knows I'm struggling w/finances. This is a place that will not take advantage of you, they are not about making more money off of you and are truly honest, good people! I only go here! I trust them more than the Ford dealership!! Go here! I recommend Clark's Care Care to everyone!!!!! read more

I have a 2018 Hyunda Tuscon, and when I went for the Emission Testing, my vehicle X2 was "Rejected". No one was able to explain to me why this was happening. The vehicle only has 28,000 miles, and it is very well maintained. When I went to Clark's Car Care, I spoke with Matt Weber who very eloquently explained to me what he thought was going on with the exhaust and computer system, and stated "unfortunately I've seen this problem before in the later model vehicles." Without hesitation, he offered me a loaner car, and said "it will probably take a day or so to run test, and drive the vehicle after hours." Matt always kept me well informed of the car's process, and the car was ready in less than 24 hours. Lastly, I did not need to return to the Emission Testing site, he had it done for me and presented me with the "PASSED" paper work. Everyone I met at the shop were very nice and professional. The waiting area was very clean and they provided customers with coffee, water, and snacks. Thank You Again! read more

I took my 2004 Cadillac in for an oil change and they honored a coupon for $19 and I thought, great! So when I needed to take my daughter's car in for service they charged $85 just to inspect what I already told them was wrong with the car from a code the emissions place had given. They said it would take 3 hours of labor plus a part they "said" cost $350. All in all it cost over $900. I took it to another independent repair shop and they said the part costs $250 and labor to replace it was 1 1/2 to 2 hours. Also every shop I've called deducts the inspection fee if you get the work done with them. Clark's charged it on top of everything else. My college age daughter got ripped off and is now stuck with their outrageous bill. We do NOT recommend this shop. Not honest. read more

This place is by far one of the most professional car service stations I have ever been to. The folks here are friendly, honest, and kind. Recently I stopped in because I heard a rubber sound flapping under my car. I stopped by without an appointment and without hesitation, one of the gentlemen came from behind the desk, got in my car, listened to the sound and found a nail embedded in my tire. He told me the nail was in good position in my tire and gave great insight for mechanical repair options. There was no overselling involved! As an added plus the serviceman was personable and funny. He took the time to listen to my concerns and when he spoke, related to me to calm my nerves about the sound I heard under my car. As I waited in the waiting room I noticed how every time I come in how clean the waiting room is, how comfortable the couches are, and how there is always an array of beverages. I enjoyed a Vanilla Chai tea while I waited. As an even added bonus, the restroom is always clean as well. I first visited this place from recommendations on other reviewers on yelp. I hope this review was helpful to you and that you either start going to Clarks or continue going. Clark's is awesome! read more

These guys wanted $256.31 for a control arm and $178.50 to install. I bought a new OEM ACDelco control arm online for $63 (free shipping & no tax) and had a guy install it for $80. Saved nearly $300. read more

Good fast friendly and professional service with an emphasis on giving back to the community. Nice clean shop full of helpful people!

Heard about them from a friend so I decided to try it out. Getting brakes and wheel bearings.

I had just been to the nearby auto emissions test center when they told me that my DLC was out of place. They fixed it quickly and for free!! I really appreciated it, and also had great service from Matt I think his name was. I am definitely going to consider coming in for other auto issues. read more

My personal experience with Clark's was flawless. I brought two cars in for oil changes, trans and pwr steering fluid flush, and one car for replacement of struts. The quality of service was perfect, the staff is completely professional and extremely personable, and I felt the trust when my vehicles were assessed. Odds are in your favor that you will experience the same. read more

Summary: Respectable business, honest advice. I very much recommend. I've been using Clark's for almost 5 years. I have an older Honda Accord and a newer Honda Civic. They've taken care of both cars for me and I think they'll help me get that car to 200K miles. I'm really excited about that. The one thing I am going to gripe on is the hours. They are limited to business hours, M-F. So it's challenging to use them if you also have work business hours, M-F (as I do!). My solution to the issue of hours has been to use their key drop box on their door. I'm fortunate enough to have two cars, so my wife and I can make that work. read more

I am new to the area and relied on Yelp reviews to find a dependable local car repair shop. Was pleased with the customer service at Clark's Car Care. I made an appointment online by completing a form on their website in which they were quick to respond to and get me scheduled. They were attentive and thorough in their testing and diagnosis. The entire explanation of their testing and diagnosis was provided to me on my invoice--and I appreciate that! As a follow-up to the above: I was told in my detailed explanation following testing/diagnostics that I needed new brake pads because they were down to 10%. I took it for second opinions and third opinions at other places who both told me there was more than 50% left. Very disappointed that they tried taking advantage of me. read more

Little background info on me: I once had my muffler fall off and while staring at the rusted metal kidney on the ground said "What is that thing? Do I need it?" Needless to say I know less than nothing about cars. I currently drive with, count 'em, 5 warning lights on at a steady glow. My only guess is ((ABS)) means Always Break for Squirrels....? Walking into a mechanic I must have "sucker" stamped on my forehead. Not here. I felt completely comfortable from the moment I called to set up the appointment. Thanks to Groupon I was able to find this place and get my oil changed and new wiper blades for $25! I was only 3000 miles over due date. They have an awesome waiting room with TVs, a massage chair, coffee, magazines other than Car and Driver, and comfy leather couches. I wish I would've gone in there first instead of deciding to go for a walk. It's in an industrial area and there is nothing around but a Starbucks. At checkout I was ready to hear the damage but pleased when I only had to pay the tax. It came to about $4. He explained to me some issues going on with my car in order of importance and didn't try to sell me anything. I am so used to the other oil change places where they try to sell me an air filter every damn time. I might have fallen for it last time but I know you just replaced that. That's the same dirty ass filter you show everyone... nice try. So I love the honestly and no nonsense policy this place shows even the most gullible of customers (me). I will def be back when I have to tow my car in from the side of the road. Hey, old dog new tricks. read more

I really like Clark's Car Care. It's very difficult finding a reliable place. I brought my car to have them replace all my front/rear rotors and brake pads. Over a year later, I have over 80% of the brakes still left which means they did a good job on the brakes. I've also had them do a 30,000 mile inspection a while back and the dealer initially told me it would be $650-700 to replace all these specific components. Clark's Car Care told me that it's ridiculous and they would check out the care and replace only what needs to be replaced. I saw a full report of the tests and only spent $150. Today I'm having them do the 60,000 mile check and it's only costing me $299 to get some coolant changes, filter changes, oil change, and some other minor stuff. I trust Clark's Car Care with my car. read more

We will never go any place else!!! Hubby and I moved to the area four years ago and were unsure where to take our cars. I checked yelp and saw the great reviews for Clarks so decided to give them a try. They're a small family business located beside the Rt 59 metra. Super honest and friendly people and they won't try to sell you something you don't need. I like that they give you detailed reports on the work they did and explain everything to you in laymans terms. We book our appointments online and they always call us back immediately to confirm. At one point my brakes were getting worn, but they told me not to worry, that they still had some life left in them and we could wait to have the work done. Another time I wanted a few minor cosmetic things fixed and they shopped around to get me the best price on parts. They also have a great warranty on the work they do. They are always able to take our cars in within a day or two and they are quick to get the work done. We usually just drop off our cars, but did notice they have a cozy waiting room. We've had nothing but great experiences with Clark's and we recommend them to all our friends. read more

From piddly fix-ups to major maintenance, Clark's Car Care educates and takes care of its customers better than any auto service I've ever used. Once you find it (hidden way back off of North Aurora Road down Industrial Drive... keep going... keep going... ok turn left!), you'll be greeted at the desk, informed about your service (ask as many questions as you want, in the office area or right at - or even under! - your car), offered a seat & some popcorn/soda in the lounge, or even a ride if you've prebooked it. I've had a simple oil & filter change done (thorough yet inexpensive), as well as the "Car Spa Day," which included about 20 "scheduled maintenance" services, and even drove me to my house when I dropped the car off so I didn't have to wait for it! (They gave me the option of using a "loaner" as well.) Afterwards, I'm not only given a complete printed summary, but recommendations as well. I've had a great experience with them, as has my baby (my car), and I've always been 100% satisfied with the results. On top of all this, Clark's Car Care holds classes for women, instructs teens at Excel Driving School, donates countless services (parts and labor) to charities for their fundraiser events, etc. Plus there are always great coupons at http://www.clarkscarcare.com/coupons, like 5% off your bill if you leave your car there for work over the weekend, etc. I'm not afraid to venture out and price- and service-compare, and even try some minor repairs myself, and I can say with confidence that Clark's is the best in every way; I'll never go anywhere else! Great job, Clark's, and thank you! read more

I can't say enough wonderful things about Clark's Car Care. I brought my 2006 Volvo in last week with a transmission issue. I was prepared for the worst, however Joey and the team did a diagnostic and discovered that they could fix it by replacing a failed sensor and changing the transmission fluid. Not only did they save me a boatload of money, they earned my trust. I'm now a Clark's customer for life! read more

Took my car in because I had failed emission, Clark's being the second opinion or estimate. Joey gave me a quote for the part and labor, the part was to arrive 2 business days later. Over the next two days the dash check engine light never lit up again. Still took it in and told Joey of this. He checked diagnostics and sure enough, it showed clean. They took the car to the emissions locale just next door and it passed. They could have just kept the car and just say it was done and charged me for it, yet showed me integrity and high customer service and how all this was taken care of. So, if you are looking for honesty and great service, this IS the place! read more

Very enjoyable experiences. -cheap oil changes using Groupon -always polite and nice waiting room -talked to me like a human not a "woman" -very fair pricing for services -wish the oil changes were a little speedy, about 40 min wait read more

Made an online appointment request for a brake job at 9 thursday night....they called right at their opening time on friday and told me to bring my vehicle in. 3-4 hours later everything was done and even a little under the estimate (I'm sure being under the quoted cost is designed into their scheme...but so what...it made me happy). So far the repairs made are working great ...i.e. no more grindy noises in the rear brakes. The staff is friendly, polite, informative...the facility is clean...no high pressure tactics for additional items...the price was a bit less than what a couple of other places quoted...for automotive repairs and maintenance, I don't believe it gets much better than this. Next time you need repairs...consider these guys....I believe you will have a very favourable, stress free (Hey nobody like car repairs...theyre expensive), and positive experience. read more

Fast and courteous, they explain what is wrong and what is needed to be fixed. They have an oil change club that is well worth the money and their waiting room is equipped with wifi, massage chair, and all the popcorn you can eat. I typically drop in with my laptop and get an hour or so of work done while waiting for my car to get the oil swapped out. Overall great experience here! read more

Clark's Car Care - Waiting room, free wifi, cable tv, massage chair - Auto Repair Near Me - Naperville, Illinois

Joey was super helpful. From the beginning when I called to ask about having them look at a truck I was considering buying from Uhaul, he helped me look for other businesses in the area that may be able to get the truck on a lift. After trying half a dozen businesses, I determined no one near by had a truck lift. He agreed to take a look at the truck. Joey and his team did a thorough job examining the truck. We found enough things wrong with it, that we decided to check out a second truck, which checked out much better. Their expertise likely saved us a lot of money in future truck repairs. We were given a fair price for both truck inspections and we were very pleased with their service. Also, the bathroom was very clean and the waiting room contained free soda, water, and popcorn. What more could you ask for? read more

I feel so comfortable bringing my car to Clark's. I always know I'll be taken care of professionally and promptly. I trust their expertise and honesty and will never go anywhere else. read more

I cannot say enough to tell people what great service this shop offers! My car was recently towed there and Pete was a pleasure to work with. Not only were they quick to find out what was wrong with my truck, they transferred my car to the dealer where the work would be covered under warranty!! Then after the work was done they picked it up, towed it back to their shop and had it washed!! How many shops are that honest these days?! I will send anyone I can here for work. No scams here! Thanks Pete and all the guys at Clark's! ( oh the massage chair and free pop is always a plus) read more

I came here because I was in the area and saw that Yelp had some great reviews on this place, and being a girl who would probably be swindled by most mechanics, I trusted Yelp and came out on top. My car's cigarette lighter wasn't working when I tried charging my GPS and my check engine light had come back on. I was trying to sell my car so I wanted to get these problems checked out. The guy looking at my car didn't play any games and said that the lighter was fine and that it was probably my charger that wasn't working. Basically the folks here told me that my car was in great shape and would probably sell more than I was asking for. They charged me hardly anything and I got great advice and little tutorial from them about how the engine works and what I would need to tell the next buyer of my car. Great place here with great customer service. Thank you! read more

I totally explained to Joey the problem we were having with our vehicle. He called to say it was "done". However went to pick up the vehicle and the steering wheel was very shaky, my first impression was surely they test drove it? Brought it back and discussed the issue, they had the vehicle for another 2 to 3 days. During my conversation with Joey he seemed to get a little upset when I should have been the one upset because I have NEVER been to a auto place where they say your vehicle is ready and even a novice mechanic could tell there was still something wrong with it. Since I already paid over $1000 I reluctantly brought it back for them to continue to check out the problem. I mean if they screwed up the first time who wants them working on anything else. Joey tried but during our conversations it seemed more like they were guessing, saying "we will try the breaks" but of course I did not want to spend any more $ on a guess. They replaced a part for free as he put it "for customer satisfaction" however AGAIN the vehicle was still not fixed. UGH! I was not going to spend any more time, energy or $ dealing with Clarks. I was sorry to give them 1 star because I read most people were happy with them and they were mostly rated 5 stars, but they were NOT 5 stars for me. I would not recommend this garage to anyone and I really wanted it to work out since they were in my area. Since we took the vehicle to another place and first time around it works like it should. I am sure they have repeat clients but anyone new going in I say good luck..I wasted a lot of days waiting for nothing and I lost a lot of money. read more

Matt and his team provided me with excellent service. I took my 2009 Nissan Altima with 196,000 miles to them today. They did a very thorough check up on my car and they identified several areas that needed maintenance because they understood my intention of driving my car for many more miles. I feel 100% confident that my car care will be in excellent hands. I look forward to a long standing relationship with them. I highly recommend Clark's because of their caring and amazing service! read more

I should have written this ages ago. I visited Clark's to get a used car inspection, ended up buying the car, and was a regular customer for a couple of years until I moved out of state. This is an old school local shop that still values things like honesty and integrity. Joey has been nothing short of great, listing out every detail, never recommending any unnecessary work, and always ready to help out in person, or over the phone. He also helped me reject a few cars when I decided to have a second car, and finally close in on a hidden gem. Their rates are reasonable, and always goes the extra mile to throw in some free services. I definitely recommend this place. read more

We've been dealing with Matt & his team for over five years with nothing but praise. Matt is not only a nice guy but goes the extra mile to make certain your older car gets through the State emissions test (as one example of his effort). There's nothing wrong with the popcorn, soda and massage chair in the waiting room, either. But what I really like is the ability to make an appt for routine service (oil change, wipers, filters, etc.) and know that I will be in and out on schedule. Good value, good service, good guys. read more

These guys are great! They have a cozy waiting room,and you are in and out in no time. I highly recommend clarkscare read more

Had a great experience here! Went in for an oil change and they did that and so much more! The guys here were so nice and tried to help me to the best of their ability. They saved me a lot of money in the future and helped me pass emissions! Definitely going back for any trouble with my car. read more

Excellent service! Booked my appointment online, got a call back in 30 minutes, car was serviced the next morning. 1.5 hours from start to finish. Clean facilities, friendly, honest, knowledgable staff, free WIFI (I was able to work while waiting for my car to be fixed). Reasonable cost (I googled estimated cost of my repair, and found their quote in line with the average). Recent 'thank you' letters and cards for exceptional service hang on the walls in the waiting area. Free popcorn and coffee :-) I would recommend this place to anyone needing service for their car. read more

I normally never write reviews but I'm happy to do one for Clark's Car Care. I have been going to Clark's for the past five years for maintenance and repairs. Without fail, their entire team has been accommodating, professional, kind and compassionate while providing second-to-none, high-quality services. I was recently in a very challenging situation 100 plus miles from home when my vehicle suddenly stopped running. I called over 5 repair shops and even attempted a dealership service center where I was stranded--while informing them all I wasn't local and needed my car looked at within a reasonable timeframe. Not one independent shop would even look at my car within a few days and the local dealership would not commit to even 20 minutes for a simple battery test within a week's time frame. I simply could not leave my car and rely on the whims of a dealership's timeline. I called Clark's and talked with Joey and Jason about my challenging situation. They immediately committed to getting my car looked at as soon as I could get it to them, despite the shop's busy schedule. To top it off, Jason went above and beyond to sort through my extended warranty situation and helped set me on a good path forward. I also love the fact Clark's does not push unnecessary repairs, maintenance, etc. They simply inform of any upcoming things that need to be addressed and let you know what can wait for the time being and keep you on the road safely. Joey, Jason and the entire team at Clark's are amazing. Clark's is simply the best. read more

I recently moved to the Naperville, IL area not too long ago and have been looking into places to bring my car. I had not needed services of any kind yet but finally had to have at least an oil change done. They were fast and extremely courteous/helpful. It has what I'd almost call a luxurious waiting room area compared to other places I've been to over the years, with a leather couch, a free massage chair, and even toys and an video game system for children waiting with parents. They top it off with free soda and popcorn. Usually that and the massage chair would be nickle-and-dime type of stuff so it was surprising to me. They offer service discounts via an oil change club and digital coupons from places like Yelp and even their own website. You don't even need to print them out and can display them on a smart phone if you have one on hand with you. They have definitely earned a customer in me. read more

I would give them 10 stars if I could. They went above and beyond to make sure we were satisfied after we had to return our car. I would recommend them to anyone and I will definitely use them again. Jason was very personable and we enjoyed working with him. We will be using them for all of our car troubles. read more

This place is awesome! The service is great, done right and always as quick as they can without compromising quality. really, what else can you ask for. Joey, Jason and Matt (Clark) are the ones I have worked with the most, and theyre customer service is always top notch. Thanks Clarks Car Care! read more