Classic Collision of Chamblee, Ga did an outstanding job with the repairs of my vehicle! I was constantly updated as the repairs were being completed from start to finish by my service advisor Mark Williams. Thank you for the awesome service, my baby(car) looks just as beautiful as she did when she first came home to me!! If you are ever in need of any collision repairs small or big, I highly recommend Classic Collision!!! read more

Came here this morning and met with Beau. He was extremely helpful, kind and quick. My past experiences with body shops haven't been good, most employees are not nice and just trying to give a quick and expensive estimate. Beau was opposite of that! Thank you so much! Highly recommend read more

Was referred here on Friday by our regular mechanic after a hit-and-run accident in Duluth. We were shaken up, to say the least, but Grant took great care of us. He was calm and explained everything thoroughly. They got us situated with a rental car, were communicative through the entire process, and when we picked up our car yesterday, it looked as good as new. Thank you to Grant and the entire team for making this challenging experience go as smoothly as possible. As I told them yesterday, I hope I don't have to see them again - but I'll recommend them highly! read more

I have been a customer of Classic Collision Chamblee for few years now, fixed 3 cars there and my last one I had major issues with the repair, the paint job was good but the bumper fitting was really off, to make story short I was very unsatisfied with the work and my adjuster just didn't care about my concerns and thought I was just being picky and said the insurance company won't pay for a different fit and threat me to charge me storage fees if I didn't get the vehicle now. I then contacted the general manager of the store Marc Bishop, and let me tell you, he turned me from a customer that will never be there again, to a loyal customer and will definitely be back. After I contacted the general manager Marc knowing that I am not getting anywhere with the store adjuster and I wasn't going to pick up repair that I am not totally happy with it, he inspected the vehicle and told me to come back in one hour and he will take care of everything and make things right, and if it didn't work, he will contact the Insurance company again to request a better fitting bumper and repaint it with no additional charge (which is the employee wanted to charge me again for it). Then he called me back stating he replaced a bracket and did few things that made things the way it should be. I take the time to give him two thumbs up for taking leadership in its best forms, turning a never coming back customer to a fully satisfied customer that will always be back. Thanks Marc. read more

They used to be good. We used them five times over 7 years. I had body work done for a collision, and asked them to also fix a tiny crack in the windshield. That crack should have been repaired for $50 but instead they claimed they replaced the whole windshield for $350 (I am not sure, since all our stickers are back). Now they wont return my calls. Cheating customers is not the way to run a business - we wont be back. read more

Just picked up my car after a front end accident - I am thrilled with CC Chamblee! My car looks perfect! Excellent, efficient & timely service by Jose and assistant Alene. They keep up with the smallest of details and are fair and thorough. This is the only place to go for body work! read more

I had an outstanding experience with my car repair today! I was thrilled that my car was ready for pickup on the day it was promised. The repair was just as I wanted. Chelsea was so nice, helpful and professional. She made the whole experience simple and painless. All of my future repairs will be at Classic Collision! read more

classic collision has multiple locations in Atlanta, I just so happen to have an accident near this one. The service manager was very cordial but I felt their overall attitude was a little too formal and not very personable. My BMW was fixed right the second time round, I has some issues with the first repair and I had to take it back to the shop. read more

Actual customer - The Chamblee location has had my car for over 30 days. This is for repairs which should have taken a week. They have been unresponsive and disrespectful throughout this entire process. They still have my vehicle as of today and it has well exceeded 30 days. We get the run around when we call and are told the person who is working on it is out for the day. This is completely unacceptable and disrespectful to me and my son who is helping me. You can't just keep someone's car for over a month and say nothing. We are paying for additional insurance for the rent a car we have and now it has cost me over $500.00. We are taking this as high to the top as we can go due to the experience we have had with this organization. This is not just unacceptable this borderlines on emotional abuse. read more

This was service at its best. I needed the repair of a fender and some minor dents in the hood and front door. A claims adjuster was available right away and the result of his professional inspection was a repair estimate that was not only correct but also three-fold (!!!!) lower in price and time ( rental car) as compared to a competitor body shop next door. Regular updates of the repair status were texted to my cell phone and both time and cost of repair matched the estimate received upfront. Also, everybody I talked to (claim adjuster and customer service representatives) was effective, efficient and friendly. I unhesitatingly recommend this body shop to everybody in need of a car repair. read more

I have been using CC of Chamblee for over 7 years ( had 3 repairs done) and it has been always a great experience. Today though they went above and beyond to help me with insurance claim. The front desk ladies, Natasha and Tamika were very friendly and professional accommodating by hectic schedule ( I had to rescheduled twice that day). I was running late for the appointment and when I called To let them know about my delay I found out they only do estimation of the repair cost till 5 pm. Tamika went above and beyond to ask Jefferey to make an exception and see me after 5 pm. Jeffrey was very friendly, professional and helpful. As a girl who was not born and raised in the U.S. I had tons of questions about how to handle the claim, repairs etc. Jeffrey was so patient with me in the situation where most people would brush me off to get rid of that kind of customer. Classic Collision of Chamblee is the place I trust 100% and all the people I came in contact with at CC were honest and acted at my best interest. I would recommend the place to anybody, especially to women who don't know that much about the cars as I am strongly convinced they wont be taken advantage of because their lack of knowledge in the car area. Classic Collision made my day and I feel deep gratitude for their service. Thank you Classic Collision of Chamblee! read more

I adore this shop. I unfortunately wrecked my car last month pretty severely and after going to the mat and working as hard as they possibly could in order to get an estimate that meant my insurance would pay to have it repaired, they did wonderful work, were very communicative, and really cared about getting my car back to me as quickly as they could. My car was there almost a month but was returned in beautiful shape and driving like a champ. My contact was Jeffrey and he was very nice and very knowledgeable. Thank you, Classic Collision, for saving me thousands and thousands of dollars in not having to buy a new car! Couldn't be more grateful! read more

I've been here on several occasions and each time my experience has been great!! This time I was assisted by Sammy, who was awesome to work with! They did a great job! Everyone is always so friendly and accommodating. And my car comes out looking great! Although there are other locations in the metro area that are closer I will choose Chamblee every time! read more

These people absolutely sucks!!! The General Manager Mark Bishop is the most rudest most disrespectful person I have ever met. I brought my Lexus to have the front end fixed thru Geico, now let me say jose was awesome on keeping me updated with my car but for some reason I fell that Classic made a bad decision hiring Mark they should've kept Charlie the old General Manager!!!! For Mark to be a General Manager he is sure a big liar making promises and lying about fixing things on my vehicle that weren't fixed at all. Because of Mark Bishop I would recommend that no one goes to Classic Collision Chamblee that guy is going to run that shop into the ground!!!!!!! read more

I wanted to update my review since talking to the store manager. I called him the morning (before I left the Yelp review) and he returned my call later that day. When I spoke with him, he was quite apologetic for some of the customer service issues and he even reimbursed me for the dead battery. Based on his handling of the situation/issues, I would probably use them again. read more

Excellent staff and service. If you want the job done right the first time this is your shop. My accident occurred while I was out of town. The staff kept me abreast of my vehicles repair progress every step of the way. read more