I had a very troubling and frightening experience at this property. I parked in the lot next to…read moreMilwaukee Lumber, assuming it belonged to the same business because there was no clear signage indicating otherwise. When I returned, my car had been intentionally blocked in by an employee's vehicle. At first, the employee claimed the car wasn't his, but I later saw him move it--only after I paid him, because at that point I felt scared and trapped. The employee confronted me and told me that the tow truck was already on the way and that unless I paid him cash immediately, my car would be taken. He initially demanded $150, and I only managed to get him down to $100 because I was panicking. He refused to move his car until I paid. This did not feel like a legitimate parking enforcement issue--it felt like intimidation and coercion. For clarity: The employee told me directly that if I didn't pay him cash on the spot, the tow truck would come and take my car. I want to be clear: if I had knowingly parked where I wasn't supposed to, I would understand receiving a real citation or being towed through proper channels. But being blocked in, pressured for cash, lied to, and threatened with towing felt extremely inappropriate, unsafe, and unprofessional. I was genuinely scared. This was an upsetting and alarming experience, and it could have been handled in a completely proper and respectful way--but it wasn't. I believe others should be aware of what happened before choosing to interact with this business. Please see the photos below of the Cash App transactions showing the payment I felt forced to make. Given how serious and predatory this felt, I honestly think the news and local authorities should be aware of this behavior.

What a great experience we had at ATC Auto Body. They repaired damage to our 2024 Honda CRV after a…read morescrape with a carport post. The repair required body and paint work. When we picked up our car, it looked brand new, and they had even vacuumed the inside. Owner Dien is a great guy and his colleague Brandon gave us professional, prompt service at every step. We received a fair written bid the same day we stopped in, scheduled the work for that week and it was completed on time and on budget. Plus, they gave us a 3.5% discount for paying our bill in cash. We will definitely use this company again if we need body or paint repairs to our cars.

Mindy is the sole reason that this place gets 3 stars. I called to make an appointment and got…read moreJohn. I knew my trunk latch was broken. It had been replaced 3-5 years ago and it was the same issue. This time it was stuck. I told him the issue and he said "how do you know that's the problem?" I said it had happened before and it was replaced, same issue. He said "yeah but did YOU figure it out or have it diagnosed?" I said "I KNOW this is the problem." I definitely felt like he was being super condescending at that point. CONTEXT: A few months back I had an issue with my temperature gauge. My mechanic could find NO issues and thought the gauge had malfunctioned. He said to take it to the dealership and make sure that's what's wrong. The car didn't overheat, the gauge just went crazy high. No leaks no issues with the radiator. I took it to H&M since VW had such a backlog and no appointments. John was the one that checked me in THAT day, and came out and said "yeah I can smell that radiator fluid leak, that's the issue." When again, I said "I am pretty sure it's the temperature gauge." RED FLAG on the attitude. PRESENT day: he asked when I want to schedule and I said the day after Labor Day. And he's silent so I say what's available? He said "when do you want to come in?" Again I say Tuesday, and he asked time, we settle on 9:30 and I say we will buy the part. Thanks bye. I was NOT enjoying being treated that way, so I wanted OFF the phone. A few days later, my husband says "have them order the part." So I updated it using their online system, which I got a text to use: see photos. That update never got TO the business. I didn't want to call again and be berated, so I trusted that the online system would work to communicate. I arrived at 9AM for my 9:30 AM.appointment, and decided to check in with Mindy because if I didn't want to have to talk to John again. I asked if they had the part and she said no. I said I had gotten a confirmation email when I sent it in their online system. She said she didn't see anything and would ask John and they would update me as soon as they had a timeframe. I have used mechanics for many years, known MANY personally and part of business is updating the customer and ensuring they don't need the vehicle back same day. That was NOT done. I called at 3pm, thankfully getting Mindy, who said they had started working on it and were trying to open the trunk latch but were having a hard time because it was broken. (well yes, what I told John was accurate...face palm.) She said they would within the hour with an update. (She is VERY pleasant, kind and professional.) About an hour later, John called and said "the latch is broken and we need to order the part. It should be here by Thursday." I said "when can I pick it up and schedule to come back?" He scoffed and said "it's all tore up right now and the trunk is open. It's not going to close." I said "I hadn't planned on being without a car all week..." To which he replied "I don't know what to tell you." Y'all, I was fuming so I just hung up. I called around 12:15 on Thursday since the online system showed my car hadn't even been "inspected" yet. And I got Mindy (thank GOD!) She told me he was putting the trunk back together and it should be ready in about an hour. She offered a Lyft ride to come get me, but I declined because I was in the middle of a workout and she offered again and I said no thank you but. I told her that when I checked the status, I saw HER name listed as the Advisor was relieved because of how John has treated me. When I told her about it, she apologized profusely and said she would speak to him. I went to pickup my car and Mindy explained what they did (replace the trunk latch, and remove loose screws and put it all back together, etc.) I paid the $533.18 (geez SO expensive compared to the place I usually go and get treated WELL,) thanked Mindy and she said I was set to go. I told her I saw my car but it was in a gated yard. She apologized again, and said that she had asked for my car to be pulled around so she will have them do it immediately. I was honestly so relieved just to be leaving I didn't do the ONE thing I should have. Which was check the trunk. Big time FACE PLANT for me. Got to the store, opened the trunk, and I can hear something rolling around inside the panel. GAH!!!! I called back, got Mindy, who apologized and asked if I could come in on Monday at 10AM and promised I would be out quickly. Mindy said the tech was expecting me and it should be between 30 minutes and an hour and showed me to the waiting room. It was a nice quiet and clean area with a quiet and clean restroom. After 25 minutes Mindy came to get me, and said it was a piece of plastic from the old locking mechanism that must have been stuck and loosened with my driving. $533 later & three weeks later it's finally done!

The afternoon before our trip, spring break of course, we had a screw take up residence in one of…read moreour tires. Knowing the last time we were in for a service Mindy had mentioned that we should talk tires soon-ish, we figured it was time to replace. We called Mindy at the end of her day and she took the time to find us a new set of tires and the time to have them installed the next morning! And here we are, on the road only an hour or so later than we planned! Every business should be so lucky to have someone like Mindy who goes the extra mile for customers, always with a can-do attitude and product knowledge. Thanks to everyone who helped get is on the road!

very happy After the third time getting rear ended we took our 2014 Escape to Lents. Jim Mccoy took…read moregreat care of our vehicle and corrected many mistakes that were made from previous repair shops. I would recommend this shop to anybody. I have previously sent a friend to him on her 2016 Mazda 3 and the work was incredible on that vehicle also. Thanks Jim & Dawn. And can't forget Dillon. Hope to not see you again 3rd time is a charm Well again had to visit the crew at lents and once again a perfect repair thanks Jim , Dawn, laurel , James and the rest of the crew.

A great experience thanks to the very professional and trustworthy staff. Many thanks to Charmaine,…read moreBrian and, of course, Riley for taking the time to make me feel welcome and explaining the repair and billing process, and setting up a rental car for me. The body repair on my car looks perfect.

An outstanding experience with Comfort Auto and Body Repair. They are excellent in all aspects…read more Starting with everyone who works there. Everyone is friendly, and informative. From evaluating the work that needs to be done, making suggestions, advising what is cost effective and what is not. They make suggestions as to alternatives to consider. Their estimates are right on. They are happy to answer questions and to explain what they are doing. They made our 1993 Ford F250 look amazing. When we stopped by to see how the work was progressing, we thought they must have moved our vehicle off site. Then we checked license plate numbers and saw our vehicle. It looked so good, we couldn't believe it was ours. They are truly masters. We have found our "go to" auto body and auto repair shop!

We brought a vehicle in for a pre-purchase inspection and Paul and Daniel were great. Easy to…read moreschedule, very helpful and informative, reasonable price, and very communicative. Grateful for their help and will definitely schedule again.

I just had an absolutely excellent experience at KC Halsey Collision. Kim, who's the real deal,…read moreclosely guided me through the process of repairing two cars damaged in my house fire. On one he found, on his own, damage I had largely missed and argued with the insurance company to get it declared a total loss - eliminating the money he would have received repairing it. The other was returned so new looking I was astonished, even to the point of fixing for free numerous dents, chips and gaps that went beyond what the insurance paid him to do. Go there now!

someone drilled out my gas tank so I called Nissan dealership to get it fixed what a huge mistake…read morethat was. So I remembered that KC Halsey collision center on 79th and Halsey did repair work. I got the car in and got my loaner car that day.They took care of everything and dealt with the insurance company. They were awesome and took care of it all for me. All the employees were great and I so appreciated all that they did. Since my mom was really sick it was great that they took care of everything for me. I highly recommend them to all.

Excellent work done by a very dedicated work force. Very reasonable on charges…read more Thanks Jody!

Read my review HOWEVER there's one employee who is exceptional who was off when this all happened…read more His name is VICTOR! He is the one to work with!!! None of this is Victors fault! I am updating my review. After getting my new tires, wheels and window tinting spent almost $3k im mad! Two weeks after getting my Tires I got a nail in my tire. I had to be late for work for two hours because their website states they open at 730 but that was incorrect. They fixed the tire. Ever since then I've had to nurse my tire and stop at any place that could put air in it. I finally got off work early today and so my tire read 29psi. Victor wasn't there so I dealt with the new guy. I wasn't impressed with his customer service but I just wanted it fixed. Then when they gave me my car back they told me the kid didn't put it in the plug correctly. So they apparently fixed it. Then my tire was loosing air and automotive outfitters guy said six minutes and it will reset. Nope now I'm at Les Schwab because automotive outfitters is not willing to fix it properly. I bought a warranty with my tires but I'm now having to pay for Les Schwabs to fix it correctly. I called this guy who treated me with disrespect on the phone. I said well the owner reached out to me which he did "Harrry S" on my five star yelp review. He told me the owner sold this business years ago retired and nope he did not. I need my car for work. He also told me on the phone maybe your part is bad. I told him my car is new and I have an app that keeps records of everything that goes on with my car. So I guess I have to go to small claims court since I paid for a warranty have only had my tires for 60 days and I'm having to pay to have it fixed properly. I'm so disappointed and I'm sitting at Les Schwabs for two hours now just to have it fixed right. I just left Les Schwabs and they wrote everything down what they found that automotive outfitters did wrong on my tire. Sad. A woman makes a purchase like this gets spoken to like that and to find out you trusted the wrong people.

What a great experience dealing with Mark and burnside collision. Mark was so nice and helpful…read more 10/10 recommend this place for all body work.

I can't say enough about my positive experience with my interaction with George and his body repair…read moreteam with my bumper repair, re-installation, and headlight lens restoration. George was very knowledgeable, provided up-front cost options, and suggestions. No short cuts in the repairs in maintaining vehicle safety. All of this performed at very reasonable cost by a great group of guys. Would use their shop again, in the event, of any future auto damage.

This is an update on my earlier review. I've been going to Bradshaw on Fremont for a few years plus…read moresome now, and I wouldn't go anywhere else. They treat me honestly, they're always very nice and professional (extra shout-out to Shannon), and they take *great* care of my car. Just got her back from a service and she's running like a new car. :D It can be hard to find a shop that hits all the marks - efficient, professional, knowledgeable, trustworthy, reasonably priced - so when you find one like Bradshaw's, you'd better keep it.

I've been taking my cars here for about a year. I've always found them skilled, competent, ethical,…read moreand kind. Twice I've taken my car in - once bc the dealership wanted me to get a new drive belt for hundreds of dollars, the other time for an oil change - and they told me my car didn't need the work and to save my money. I really appreciate that honesty and kindness! They've always had super clear communication as well.