Last Summer I brought my 2008 Equinox to Arthur's Automotive to have them go through my entire car…read moreand fix anything that's not working correctly. They took the car and had it for several days and called me when they thought they were done.. I picked it up and paid close to $1700 dollars and drove home A few days later I was going to Washington State and when I got half way across the bridge white smoke, which I found out later, was steam puring out the hood! I just rolled to a patch of grass between the exits to Vancouver and Camas and stopped . I called a tow truck and had him take it back to Arthur's Automotive. It was Sunday so he parked it in the lot, locked it up and left the keys.in it. I left a message letting them know what happened. They called a couple days later letting me know the engine was completely ruined and would cost too much for a replacement. Not one time did they apologize. I had told him there was a problem with the water container and needed to watch it for leaks. They talked to me about it and looked at it. I've been advised to seek legal advice so I will be doing that at the advice of family members.

Highly recommend very professional excellent customer service from the front office to the back…read more Fixed my car with no haggle paid less than what I was quoted.

Mike and his mechanics and crew have kept my 2004 Honda purring since I bought her used in 2009…read more They have warned me in advance about potential issues, so I could avoid costly bills. Now they care for my 2009 Pilot as well. It's great having an auto shop I can trust and recommend when so many places take advantage of females. Thank you!

Got ripped off be warned , they will jack you on labor for sure, i dug into my invoce , labor…read more will get you , plus try and ask about the repiars and you will get the worst customer service , mean and i would fear to guess how they would trat a women who is navie

Going to the mechanic is never fun but I always have a great experience going to Dane motors. The…read moremechanics are friendly and knowledgeable and I always leave a happy customer feeling confident the job was done well. I've never felt "ripped off" or oversold either. They take really good care of my old car and I have never had any issue with anything they've fixed. I couldn't recommend this place enough! Worth driving out to if you aren't a local

I had a very bad experience with this auto shop. I came in for a simple issue and was immediately…read morepressured into unnecessary repairs and inflated charges that were clearly not needed. It felt like they were trying to take advantage of me rather than actually diagnose or fix the real problem. What makes this even worse is the unprofessional behavior online. This worker 'Debbie' of theirs regularly responds to negative reviews claiming that customers "never came in," which is completely false in my case. I absolutely DID come in, and saying otherwise is just a dishonest attempt to protect the shop's image instead of taking responsibility. Be weary of Al as well. He will sell his nice service and if you don't have the finances yet he will definitely pressure you. If this business was confident in their work, they wouldn't need to deny real customer visits or dismiss legitimate complaints. This kind of behavior raises serious trust issues. I would not recommend this shop to anyone. If you value honesty, transparency, and fair pricing, go somewhere else.

Highly recommend Joelene's Auto Repair for your car care needs. I have entrusted my older vehicle…read morewith these folks on several occasions including for a complex and safety-required job. On each occasion they have been communicative, friendly, and trustworthy. The later is the most impotent element from my experience with car mechanic needs. This is a neighborhood small business and has very much earned my patronage for the life of my vehicle. Thanks guys!

Thought I'd support out neighborhood mechanic, but it was a mistake. Dude talked down to me, gave…read moreme a quote $700 more than our family mechanic- over $1,000 for a basic tune-up, not including the $189 diagnostic scan. I called ahead and requested to pay over the phone since I was walking my reactive puppy to pick up my vehicle but he refused stating that they are all "dog people." Dude was printing up a receipt and attempted to up charge me $7. He acted surprised as if the something was accidently added to my bill. Being a single female I felt taken advantage of. I try giving people the benefit of the doubt, especially since covid, but this guy surely was a scammer. All this bs at the counter while my puppy barked and lunged at all the "dog-people" there. Super awkward and untrustworthy experience. Would not recommend to anyone.

We've been taking our cars here for about ten years. Always friendly, affordable, and honest…read moreservice.

Got my son's car checked out. They were super fast, very affordable and gave us honest feedback…read more Will be back!

I've taken my vehicle here a couple times now. The employees are friendly and take the time to…read moreexplain things and answer all of my questions. The prices are affordable and you can count on the staff to be honest and respectful. If you haven't tried them out, you're missing out. They're also an AAA auto repair facility.

I took my 2007 Toyota RAV4 in for diagnosis because it had a cylinder 4 misfire. I was charged…read more$156.00 for scanning the check engine light. I was also charged $143.56 for spark plugs, even though the same set can be purchased on Amazon for about $100. In addition, I paid $124.80 for labor to remove and replace the plugs. Overall, I feel their prices are quite high. Although this was my first experience with them, I will say that their technician seemed very genuine and clearly knowledgeable about his work, but the service is definitely expensive.

This team did a great job of getting my car in same day, diagnosing the issue and bit taking…read moreadvantage of me by overcharging as I felt has been my experience in the past at other places. I will be back for more services.

I brought my car in a few minutes ago as I have used these guys in the past twice. Not only was I…read moretold "sorry, we are three weeks out" and there was a nothing they could do...but the wonam behind the desk was a total disgrace as it relates to customer service. This place was great years ago but I won't ever take a car here again. I would strongly encourage you to find a other auto repair shop.

Always quality work and Ayalew is 100% upfront and honest about what really needs to be done versus…read morewhat could be put off till later.

Great honest professional mechanic. If you want your car fix right this is where you want to go.read more

really solid place, I brought in my new (to me) 1999 subaru outback for a general diagnosis, and…read moreonce they finished taking a look at it they told me it was free of charge instead of the $165 they initially planned to charge me iirc. My car was so fucked up in every way they just told me to put that money into buying oil and power steering fluid for my car because of all the leaks But yeah great spot to take your car, clearly not just in it for the money.

Great shop. Very honest. High quality work. My Subaru…read moreforester needed some front end work. They got me in and out fast. Very friendly staff. Highly recommend. .

I have been taking my cars to Ho's automotive for over ten years. He is consistently well priced,…read moredoes great work, and doesn't try and overcharge for work. One example: my van was having some finicky door issues and the dealership said I should pay $1500 to fix something electronic on it. I took it to him and he was very confident that a light was getting switched on and I should not try and do any expensive repairs and watch that my kids weren't turning on their overhead lights. This ended up being the case (so user error but he didn't try and do an unnecessary "repair". He also then replaced my brake pads for half the price the dealership quoted. Reasonable, professional, timely and just all around great!

Sometime you need to try them out several times before you find one that 'fits like a glove', and I…read morethought this shop did. Until I went for my 2nd oil change (only reason why I went). I went back the same week to complain why a certain light was giving me a warning signal, he suggested I get my 60,000 maintenance on my car since it is getting close, and it wasn't even TIME. The light didn't went off, so I know something he did caused the light to come on. That same week, I also got a recall on my car, (symptoms are the same as why I went back to complain to him after he did an oil change) and if I took it back to the dealer they will fix it for free. Honesty, is the best policy! Either that, or they're just pretending they know about why the light on my car was giving me a 'warning' signal. But trying to trust them, and paying for maintenance my car didn't need - yet - is not being truthful to the customer. How can I trust them and go back after that?