Obnoxious dealer ever!! I am a Michigan resident and drove all the way there to buy a car from that sick dealership. Firstly, they sold me a car which they claimed that they did a full inspection on it, but on my way home, the car started shaking which was a very life-threatening Case. I mean how could they sell destroyed cars to their customers!! That was a big lie from them. Secondly, the used car manager TJ was absolutely Unprofessional and rude. He doesn't let his customer to talk, all he wants to do is talk rudely and He wants money without the customers satisfaction he doesn't care about customers at all specially for someone who drove all the way from Michigan. I couldn't drive it to MI that night, I had to pay for a hotel and stay for the night which they didn't reimburse me for. Next day I woke up and I went to the dealer they fix the problem and guess what? On my way back to Michigan, the same problem the shaking problem started back again. This dealership is very dishonest and disrespectful to their customers. Secondly, when I came back to Michigan I called them and they told me if I can take the car back to them they'll pay me the full price. I drove the car back with a heavy tension in me and on my way back I rented a car which they didn't reimburse me for. Also they didn't pay me the money but I return the car, they told me I will receive my check in 1 to 2 weeks but two weeks passed, I didn't get the check yet. See how dishonest they are! They finally played with my money after playing with the car. Very unreliable dealership and unreliable cars. Liar, stupid, nonsense, rubbish are the examples of this dealership. read more

Came here looking for to lease a car. Carl greeted me and helped me and my husband right away with test driving and explaining about so many of the cars we were interested in. He is the best. Honda's are great cars and next time I would still go back to Carl he has 9 years of experience and is a great guy and so helpful. Always ask for him to get you what you need! read more

Thanks to Classic Honda for an excellent purchase experience. Earl -- because he is Grey inside and out -- is now happily sitting in my driveway under 5 inches of fresh snow! A few caveats since sales dynamics can be variable. I came to Classic knowing I would buy within 2-7 days. I made sure to communicate that so the associate was aware I was a serious buyer. I did not have a trade-in. I also purchased Earl mid-February during a winter that has seen bitterly cold temps since October and hills of snow (i.e. few are crazy to venture out their houses let alone to a car lot). Timely Internet Response - As part of my pre-purchase research I requested a price quote for a Crosstour because I am usually the hatchback-type (exceptional cargo space). Steve G. at Classic was the first to respond and their Internet Team followed up the system response with their own confirmation. The other Honda dealerships took longer. One dealership -- seemingly eager to get a customer from the other side of town -- gave me a price quote that was unreasonably low to be believed or was quoting a 2013 car instead of a 2014. (I cannot confirm if this was just puffery because I opted not to visit the other lot, thinking the trip a waste of time, effort, and fuel.) Professional Showroom Associates - There was no hard sell here, which is what I look for when purchasing big ticket items. Gary G., the sales professional who helped me, was knowledgeable and friendly. He answered all my questions without being patronizing. Since it was the dead of winter, the sample cars were driven inside the facility for convenient inspection. Pricing - I was looking to price 2014 Crosstours and Accords. Classic Honda presented prices within the range I had set for each vehicle. Again, no hard sell. While I do expect negotiations, I also value reasonable pricing that saves me time. Good Reputation - While I was deciding whether or not I should purchase Earl, two friends offered unsolicited, stellar feedback for this dealership, including the Service Department. Although one can always walk away, it is awesome to know others have had good experiences there also. Overall, I am pleased with the buying experience. In the end I chose the Accord EX over the Crosstour. So far I've been very happy with Earl even though he is not a hatchback. But we are still in the early stages. I am reserving the final star until after I have taken Earl in for a couple of oil changes and service visits. read more

It never fails that when I come here to get my oil changed they always take care of me. I drive over 30 mins to come here for Honda because they are amazing and the service is great. If u need help with anything ask for Andrew he is always helpful no matter how small the job is. read more

Classic Honda - Car Dealers Near Me - Streetsboro, Ohio

Last week we bought our 3rd car from this dealership (one in 2007, then 2017 and 2018). We've been happy to work with these guys each time. I've been in more than one car dealership that hasn't treated me very respectfully being a young woman trying to buy a car, but that is definitely not the case with this dealership. The service department is also great! I've had service departments who take over an hour and a half to do an oil change or sell me something that's not necessary. Today I was quoted about an hour for tire rotation, oil change, etc. I walked out of there in 40 minutes, and again felt like I was treated with respect and nobody was trying to sell me unnecessary services. I even overheard them recommending some probably necessary services to someone who decided to hold off and they allowed that to be the customer's decision. Small things like this really add up and can make for a great dealership/service department that will keep people coming back! read more

Classic Honda - Car Dealers Near Me - Streetsboro, Ohio

I haven't had the best encounters with some of the staff here. The people I met with when I initially leased my car were outstanding. They were friendly, attentive and the sole reason I'm giving this place 2 stars. However, ever since I leased my vehicle, I've had not-so-great conversations with people. The first came, when I was pulled over for having expired plates, three-months after I first leased my car. Now, in my experience, plates always expire on my birthday or one-year from the purchase/leasing date. I guess Classic Honda has some system by which mine expired three months in--a detail never brought to my attention. Yes, I am at fault because I should've checked, but when I called to ask why this was never once brought up (especially since the dealer nor the state sent me the usual notification telling me to renew), I was met with a bash of defensiveness. In fact, the person I spoke to was downright rude, telling me I'm solely to blame for the situation and the blame rests on me (Again, it's pretty typically the dealer or state notifies you that a renewal is coming up). The second encounter I had came after I relocated to California. Prior to my departure, I called the dealership to see about any paperwork I needed to register my car in another state. And although I reiterated the question several times, I was told again and again that I simply needed to check in with a new dealership after my move. Well, turns out there's a lot of paperwork I needed. And when I called to voice my displeasure with not knowing this, I was once again met with a brick wall. The financial person I spoke to, basically called me a liar and told me that no one in that department would ever tell me such a thing (they did). Thankfully, when I got on the phone with Honda Financial Services, I was able to speak with someone who was extremely helpful and kind. Thus, bringing an end to my saga with this dealership. read more

Steve, Amo and Zach were absolutely amazing. Helpful, kind, patient and flexible! I have been leasing cars for 25+ years and can tell you this is by far the best sales process experience I have had. Highly recommend. read more

I did not purchase my car at this location (but believe me, I will in the future.) What a clean and well put together Honda dealership. I came in to get my car looked at when the engine light came on (damn you catalytic converter) and was treated like a king. From the smiling faces to the helpful nature of the staff to the free coffee and fruit in the waiting area, this place has customer service down. Great communication, fast service and very accommodating​ to my rental car needs. I definitely recommend the service department if you are looking for good service! read more

I have known the used car manager for almost 20 years from the Marine Corps. We served together and when I needed a car, I traveled from Washington D.C to Classic Honda to get it. The vehicle that we purchased is doing great and I will definitely look at them when I need another vehicle. Give them a shot if your looking for a vehicle. read more

I puchased my Fit here in 2010 and returned yesterday (June 2017) and bought an HRV. Consistent friendly, professional service with no shady tactics or weird stuff. I left a nearby dealer angry after getting a crazy runaround and strange sales tactics on an agreed online deal that was supposed to already be done. After several hours at the "other" dealer, I walked out and immediately drove to Classic. Something I should have done in the first place but I didn't think they had the exact car I wanted in stock. Jose was my main salesperson and he was low key, friendly, professional, and pleasant. All the paperwork was straightforward, clearly explained, and painless. I didn't browse too much this time because I knew what I wanted coming in, but the showroom is bright and airy. They seem to emply the proper number of employees. Enough to meet the needs of the incoming customers but not so many that they stalk customers like vultures the moment they pull into the lot. I had an awesome experience at Classic back in 2010 and should have given them the first opportunity in 2017. But the bad experience nearby brought me back to them and made me appreciate them even more. If you are looking for a Honda (or another make in their autogroup) please check them out. read more

A few months ago I brought my car in for an oil change and airbag recall. They told me that I had a torn CV boot that needed to be replaced for $140. I put it up on my dads car lift so that I could order the right part to put on, and there was no tear in any of the CV boots. I don't like getting scammed, so I won't be back. read more

If you have ever wondered how Classic can afford all those commercials wonder no more. THEY OVERCHARGE THEIR CUSTOMERS !!!!!! This is the second time in the last two years that I have bought a part from them. This time it was a gas cap. They did have it in stock so I made the mistake of buying it. $$$$ 78.00 $$$$ with tax. I put it on the car and went home. Once I was there I went on line and found the same part number for sale by several places for $33 - $45 shipped. I expect to pay a little more to by locally but I can't help wondering how much money they make overcharging people. I will never buy another part there and advise everyone else to do the same. There are so many other sources than these guys. The sad part is I could have waited 2 days for Amazon and saved half. SHAME ON YOU !!!! read more

Samantha understood what I wanted and found the exact car I was looking for. She made the negotiation and purchase process really easy, and Alex took care of the financing efficiently. Great experience. read more

Been taking my car here since 2009 when I bought my Accord. This most recent time I had to wait 4.5 hours for them to diagnose a rattle in my car which was never found and I walked away with just an oil change and saying "keep an eye on it:" Also, my dashboard had a few buttons where the backlighting was not lighting up anymore. They said the bulbs were burnt out and not covered which I would understand but the lights come on sporadically and therefore confirms they are not burnt out but rather a loose connection. I asked the dealership for any type of documentation of the bulbs being tested and they could not prove that they tested them. Just that they said they tested them which is not good practice in my opinion. I asked them to check again and give me the documentation and they would have to charge me if they did. RIDICULOUS! I am never buying Honda again. read more

I believe the word stupid motherfu**** would be the understatement of the century when it comes to their service department. Years ago, I leased a brand new 2005 Honda Civic- worst car ever!!!! (The radio over heated & almost caught on fire in less than 2 yrs, the car had difficulty starting in the winter or wouldn't start at all, it didn't hold up to natural elements at all & started rusting in less than the 4 yrs I leased it, etc...). But the sales man who helped me, Vince, was amazing! Once we got to talking & he discovered that I love racing cars,etc... he took me outside to show me his souped-up mini van- super awesome! However, when it came to their service department I found them confused, unorganized, greedy, overpriced, lazy, & sexists! That's right ladies, they have the whole "She's a woman & doesn't know anything about cars" attitude. I brought my car in to have the radio replaced & one of their mechanics & some sales twerp came out to the waiting room & tried to scam me into buying new tires. I had , literally, just had all 4 tires replaced & rotated at another shop who was much cheaper 3 days prior. These "men" had the nerve to tell me that all 4 of my tires needed replaced & they were concerned I wouldn't make it home safely because they might blow out. I was absolutely enraged & was like 'Really! You're really going to pull shit with me"? I thought the sales twerp was going to crap his pants when I said that but he still kept carrying on & on about my tires. When I explained I had just had the tires replaced the mechanic acted as if I was crazy & lying to them- he continued to argue with me until I told them to open the glove compartment because the receipt is in there- wtf!!! There garage manager at the time, Gary, was equally as stupid. I had scheduled an appointment with him to have my windshield replaced. When I pulled into the garage he kinda freaked out & panicked.. Gary was all like "What are you doing here...I never scheduled a wind shield replacement , we don't even do those here. We have to call someone in to replace it". Completely oblivious! I then reminded him that it was him who scheduled the appointment for me ..he ran off to some other guy who must've reminded him that he did have the wind shield guy coming in because he came back & said everything was okay. Never apologized for the mix up & still seemed very confused. he then lost my paper work & said he couldn't find me in the system when it came time to pay. Seriously annoying! And whenever I would get my car back, I would have to drive down the street to the car wash & have it re washed. H9onda always left white water spots all over my car & seemed offended when I asked them to never wash my car again. read more

Very bad experience, poor customer service. Not friendly at all. Another person with similar repair got it done at 20% of the cost that I paid. Very unfair. Very Bad customer service. Will not go to this dealership again in future for any type of repair or service. Will share this bad experience with my friends/families and recommend them not to go to this dealership. Will go to another dealership even if it is farther than this dealership. read more

I sent my old reliable 2005 CR-V for the airbag recall. Service was prompt and staff very courteous. When they said it would be an hour wait, they were right on the money. They have a nice little seating area with free coffee, bottled water, TV and magazines. Loaner cars are also available for prolonged waits. I was treated very well. read more

What a great experience. No pressure and I felt very taken care of. I'm picky, my wife is picky, and they helped us so much. Tony was amazing. I will buy from them again. read more

Gary provided excellent service. Honda Classic was great to deal with - no high pressure.

Honest, friendly, straightforward, and FAST service! I had an excellent experience with Classic Honda. I talked to 3 different Honda dealerships in the area, and this is the only one that would tell me their honest best price right up front. They went out and found the exact color and model of the car I wanted within 1 day, and the process of coming in, signing all the forms, and getting out of there was the fastest and most painless that I have experienced. Highly recommend this dealership! read more

They were amazing! So accommodating and helpful. Helped me find exactly what I wanted. Carl and Matt are great and Ean in finance was very helpful! I will always be a customer if CLASSIC!! read more

For 12 years I have done business with the Honda Store in Boardman. Since recently moving to Streetsboro, I thought I would try to do business locally. What a pleasure it was working with Classic Honda! Everyone was very helpful. Our salesman, Nate Clark, was wonderful! He was very attentive to our needs without being high pressured! My husband and I love our CR -V and we are thoroughly pleased with Classic Honda! read more

2016 Civic owners beware !!!! Known defect on ac condensers. Get replaced before 36kmiles/36 months. Dealers are told to recharge to get you past the warranty claiming the Honda factory must not have put in enough Freon. Don't believe it. When I approached the service associate about the known problem he simply stated how many cars out of the ones made had the problem. I'm sure Honda is an iso9000 company which strives for only one part per million failures, and looks like they're pushing this expense to the owner. I'm sure they are far short. Have driven many miles in my life and had cars over 10 yrs and never had to replace a condenser!!! read more

Worked with Nate on the purchase of my new 2014 Ridgeline SE. We were able to agree on a price on the new car and my trade quickly and completed the process in record time. No sales games and I think I got a fair price. Can't ask for much more. read more

Love Classic Honda, Service is great, People are nice. I buy all my cars there.

Went in to look at 2012 Odyssey tourings and to get my trade evaluated. Had agreed to a price on the van and then the trade-in estimate came 2k lower than expected at a KBB "Good" rating. Told them they needed to do better and to call me with another estimate. 24 hours go by with no call so i call and get it 1k below expected value. Go to another Honda dealership, got my price on the car, and got full value on the trade with a 5 year 1.9 financing while not buying any extras. These salesmen will try to make the most profit from you however they can. If they would have been upfront and realized the no-nonsense EDUCATED type of buyer they had, they would have had 2 new car sales in the span of a week. Instead my business went elsewhere. Since I am local, maybe I will give their service team a chance. read more

Several years ago I purchased a new Accord from Classic Honda in Streetsboro. Based on that excellent buying and on-going service experience I recently returned to purchase another new Honda. Once again, everyone involved from my salesman, John Hang, to finance and to service (where I bought some accessories) everyone was great to deal with. They were very patient and thoroughly answered all of the questions my wife and I had. Based on how well and long Honda vehicles run it will probably be a little while before I have to purchase my next new car but I'm confident that it will be a Honda and I will definitely return to Classic Honda in Streetsboro. I would highly recommend them to family and friends. read more

This was the easiest car buying experience I have ever had. I negotiated price through email and only had to come and and complete paperwork before driving away in my new vehicle. My parents bought their last vehicle here and I am so happy I received the same easy-going service. Carl was great to work with and I am happy to recommend them to anyone looking to purchase a Honda! read more

Nate Clark and Dustin were friendly, but not pushy. Nate really knows his cars - and I consider myself a "car-guy," but I was very impressed by what he knew about each model and the differences. They negotiated a fair price for a vehicle that we shopped around a lot for. The paperwork was ready when we arrived, and there was no "hard sell" on any extras. Just a very positive experience. I will go back the next time we are in the market for a car. Top notch. read more

The employees treated me excellently and were nothing but respectful to me. We were able to work out a great deal and I was very satisfied with their service. I'm so glad to be a part of the Classic Honda family! Highly recommend them!! read more

Very accommodating! Everyone here wants you to get the best deal in the area. I worked with Matt and Todd through email for several days, along with several other people from different dealerships, but these two always stuck out to me. My dad helped me out by finding me some quotes and going with me to a couple different dealerships. We were EXTREMELY close to going with a different offer somewhere else but I thought I'd give Todd a call to let him know what was going on and he gave me the better deal! This was my very first experience buying a new car for myself and they made it so pleasant and easy! Thank you to Matt, Todd, Alex, Nancy, and the rest of the team at Classic! read more

Classic Honda - My new baby! - Car Dealers Near Me - Streetsboro, Ohio

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First experience here was this past Wednesday. Awesome staff! Friendly and efficient. Rental car was ready for me when I dropped off my CRV and my car was finished before the time promised. I will definitely continue to use Classic Honda of Streetsboro and would highly recommend to othe read more

Came into the dealership with a quote from the service manager. It was less than 4 other top rated dealers in the area. Kaitlyn Radwanski and Dustin Marvin were fantastic and made the process quick and painless. They had the exact model and color I had quoted waiting for me to test drive at the entrance and didn't try to oversell me on accessories, packages, etc.. I would definitely recommend Classic Honda to anyone in the area looking for a Honda in the future. read more

This was the second vehicle that I purchased from the Classic dealers in Streetsboro, Ohio. I have received the best and friendliest service from Tom Burant that I have ever received from a car salesperson. Needless to say my wife and I did buy an SUV. I also must praise Peter in finance and T.J. who is the used car General Mgr. And not to forget everyone else, they all are extremely friendly. GO CLASSIC HONDA !! They also adding new service bays and doubling the service dept. That should tell you something. read more

Todd and Dustin made me feel right at home at Classic Honda. I really enjoyed the comfortable professionalism, and willingness to answer all my questions in as forthright a manner as possible. They offer great cars at fair prices and pay top dollar for your trade. I highly recommend the team at Classic Honda for your next car buying experience. read more

After a less than stellar experience with Dave at Jay Honda who over the course of our conversation claimed the specific Honda Fit we wanted was at least 2 states away. We called Classic Honda. After a brief phone call with Liz Medina-Moss who confirmed the specific car was in stock we took a drive to Streetsboro. Liz met us at the door and the car parked nearest the door was the Honda Fit we had called about. Liz is very knowledgeable, helpful and was truly interested in our satisfaction. She brought up several options and caveats to help us through the sale. I have to mention TJ Ketchem the sales manager who went out of his way to make our deal work. Caitlin in the finance department continued the great experience with quality service. She too is knowledgeable and efficient. From beginning to end, buying a car from Classic Honda was the best experience I've had for auto purchases. Over the years I've bought over a dozen cars. Classic Honda is best, hands down. Les and Becca read more

I had a great experience with Classic. Buying a car is the last thing I want to do because of all the drama some sale people try to put you thru. I am not an emotional buyer so that drama is annoying. I started with Classic by getting an online quote. Matt emailed me within 20 minutes. He knew I was shopping around and I will say that every other dealership kept calling, emailing and texting. I know they need to make a living but that totally turns me off. Matt left me alone which I appreciated. Because of that I decided to buy the car there. Jose was great and had all the paperwork ready for us when we returned to pick up the car. Everything went smoothly. I would recommend this dealership. Considering how much I hate the whole car buying experience, I would feel more than comfortable purchasing there again. I would recommend! read more

The actual sale of our car was a good experience. Getting the extended warranty has been a nightmare. What wasn't explained to us, is that we HAVE to get our car serviced by them. We live 50 minutes away. Very inconvenient. Then per our warranty, they are supposed to have a loner car when our car is being serviced. They NEVER seem to have any. I am always left without a car. I wouldn't recommend buying their extended warranty. read more

Classic Honda was an unexpected and amazing experience. I want to thank TJ, Tony, and Sean they were all so very helpful and made my 1st time at Classic one I won't forget. To walk into a car dealership and have the sales people that are helping you actually care about your situation says it all! I really love my new Civic and can't say enough about Classic Honda! Thanks again guys for all of your hard work and determination to help me! read more

I was shopping around for a lease, my dad looked online and saw they had some of the best rates around. We went in and everyone was friendly, knowledgeable, and professional. All questions were answered satisfactorily. No high pressure sales tactics or weird stuff. Financing was straightforward and pretty efficient. Would recommend. read more