I see a lot of reviews of buying with this company but, this review is about me selling to Classic Vans. I was selling my Pleasure Way Class B. Jordan and I negotiated and reached a fair price. We then did a video tour and he explained things that may cause him concern and I absolutely understood. I thought here we go. He is going to keep reducing his final offer and he didn't. He called me back after speaking to his team and did not change the agreed upon price. He was very personable and I always prefer to do business with family owned businesses. We were good to go and Craig flew out with check in hand (he was also very personable), we signed the papers and he took Sunny away. This was such a seamless process. I am so happy all went well as I thought I would be receiving more negotiating calls and tricks. NONE of that. Thank you Jordan and the Team at Classic Vans read more

Classic Vans - Pleasure Way - Car Dealers Near Me - Hayward, California

Great friendly salesperson Serio was so helpful! We bought the van online. He went and measured it twice for us. The van was exactly as described! We are so happy! Thank you Serio! read more

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I highly recommend Classic Vans to anyone looking for a recreational or accessibility van. The sales, service and financial staff are very easy to work with and genuinely has the customers best interest at heart. I'm extremely happy with every aspect of purchasing my new mobility van. Don't waste your time going anywhere else when looking. They have everything you need and want! Charles & Florine Thompson read more

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A great family owned business. They've treated me well over the years. I bought a van here and sold it several years later when I didn't need it any longer. A good deal both times read more

I can not recommend Classic Vans and their team highly enough! This has been the absolute best experience I have ever had with any type of vehicle dealer, new or used. My wife and I purchased a 2013 class C Mercedes Sprinter Chassis Winnebago from Classic Vans last year, February of 2023. Our experience with them was great from the beginning and continues to be great. We just happened to drive by and saw their lot and stopped. We'd been looking for the right thing for a few years and suddenly there it was. John Carey, the owner helped us out and we felt comfortable with him from the start. They had a great limited time warranty and they completely lived up to their obligation without hesitation. There were a few problems, which is to be expected with an older used RV, but they took care of every problem without hesitation. Replaced a battery that went bad after two months, an ignition that was glitchy and took months for mercedes to diagnose, and the rooftop AC that went out. I am so grateful for the integrity and honesty of John and the organization. Marty and Sevi who run repairs and maintenance were also fantastic. They have taken care of every problem very quickly. We didn't have to wait weeks or months like at most RV places to get service. And when we have a question or an issue, I can call or email them and they'll tell me what the problem likely is and parts to replace and even help me find the part. They're shop is about two hours from us but I will always take it to them for repairs because they're so honest, reliable and quick. Classic Vans is a family run operation and we can tell because they treat us with that same consideration. Thank you!! read more

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Was my first time experience getting into an Explorer Van. Went here after spotting a van on CL. Met with Serio and he was both friendly, courteous, and communicative. Ended up with a slightly used van that I liked and they were able to add a few extras to sweeten the deal. Some problems arose after the sale with the van and they were able to take care of all them - no questions asked, some of which were beyond their control. Marty was also knowledgeable and friendly with technical aspects of the van. For those that are worried, their follow up service continues after the sale. They seem to be honest and value your business, therefore I would recommend Classic Vans. Oh - and another reviewer made some accusations of racism. That is a serious accusation, and shouldn't be made lightly (perhaps one that is made too often these days - many times w/o warrant). I bring this up because I did not get any inkling of that feeling whatsoever in my experience dealing with them. read more

The old man agent was so rude and very racist, the first thing he said do not pull your camera pull out your check. We just ask if we can see the 9 sitter van since we are ready to buy 2 vans, he make us feel we can not afford it. I just said sir you don't have to be rude, we just want to see the inventory, he walk away and just left us. He does even deserve 1 star. I never experience rude car sales man but we found he is the owner so he does not really care, he just assumed we can not afford it. read more

Classic Vans - Company sign - Car Dealers Near Me - Hayward, California

Ive bought two campers(unplanned) through CV. A Pleasure Way which was quickly stolen and then a Travato. The prices are high. I knowingly overpaid on both BECAUSE having been to numerous dealers they were the only ones to offer a free warranty on their used vehicles, its family owned and if they mess something up they make it right, and the employees feel invested in each other there, blood and chosen family alike, and that warms my heart. Somethings bought cheaper can cost a lot more down the road in $$ and headaches IMHO. Lori read more

What turned into a check it out to see became a purchase. Serio and the whole team was awesome from start to finish. Low pressure to buy and they explained everything fully. We were encouraged to look around and when someone did not know the answer they tagged teamed the response. We got a full overview of the vehicle purchased and I was able to trade in and get it financed. The tech also provided us recommendations on batteries and other small upgrades that make a big impact over the course of ownership. I was able to do a lot of the leg work and conversations of next steps via email and phone so I literally walked off a plane and within two hours I was able to drive off with the vehicle. Highly recommend checking them out! read more

I contacted this dealer through the web as most people do... this unit was $15,000 overpriced according to NADA. A. 2005 Pleasure Way diesel. I was willing to pay top dollar for what it was worth even on the high end. So I made an offer. That's what their website says...make an offer! Check out the reply they sent me...lol.."they had no control over the price" and that it didn't include tax and licensing so it would have been out the door grand total of $65,000 which is $20,000 over it's retail value. I don't know where their other reviews come from but honestly they have people posting reviews to help them get on their feet. Here's the honest truth they're taking advantage of supply and demand to a level that's clearly dishonest. I wouldn't buy here now even if they are the best damn taken care of vehicles.. Since when do people have " no control over the price of their own things that they sell? Crazy lame excuse. BUYER BEWARE read more

Classic Vans - The website says make an offer their class B 2005 pleasure way was priced at $59, 000.$15,000 overpriced I made an offer - Car Dealers Near Me - Hayward, California

I had a successful transaction withic vans in Hayward. This was the first time I have purchased a vehicle from out of state. They walked me through everything and it was seamless. I highly recommend purchasing an RV through classic vans. I looked all over the place for the specific than I wanted and classic vans had it. Yes made the process very easy for me. read more

Classic Vans - 2019 RoadTrek Simplicity SRT - Car Dealers Near Me - Hayward, California

It did not surprised me to see a 5 Star rating for Classic Vans and I'll tell you why.... We bought our Class B motorhome, 1999 Volkswagen Winnebago Rialta from Classic Vans. We originally had planned on purchasing a 2000 Chinook as we love the Ford chasis because it had tons of torque power to tow a car or a trailer and it was longer and roomier inside. But, after measuring the width of our long 200 feet driveway, it wasn't going to fit. Also, the Chinook had the permanent bathroom that appealed to us for longer vacations. However, after talking to our Classic Vans specialist, he really listened to our needs especially when he discovered that our driveway was way too narrow for the Chinook to clear. Low and behold, it just so happened they had a Volkswagen Rialta in their lot that day that was just perfect for us. I was sold on the 21mpg on highway, the VR6 Engine, the two twin beds, a separate computer desk with a built in chair with seat belts for me to work remotely, a built in generator to power everything like roof air conditioner, microwave and fridge when we go boondocking in the middle of nowhere, but.... the pullout bathroom... we weren't so sure. However, the Rialta with it being 22 ft long, can be park in a standard diagonal parking, it can even fit in between parallel metered parking in San Francisco (I've done it)... was impressive. We went home and thought about it for a couple of sleepless nights (all the excitement of build up), we then decided to purchase the Rialta. Our experience with Classic Van was amazing. They took care of all the paperwork, they cleaned our Rialta in and out and made it "spicken" brand new, and the carpets even had the plastic covering (reminded me of my aunt's sofa from the Philippines) hahaha..., and they even gave us all the little things that we needed to get us going for our first "glamping" which included the toilet necessities (biodegradable environmentally safe liquids). Oh and they threw in the 30 amps converter to 20 amps for free. Our Rialta has only about 36,000 miles. We put 30,000 miles of it ourselves. We are so happy with our purchase from Classic Vans. In fact, we are in the process of adding a solar roof, changing out the bathroom layout, replacing the generator, removing the microwave for a convection oven, installing hardwood floors, upgrading to all LED lighting and more. Lastly, if you are in the market to purchase a van, a class B motorhome, look no further. Classic Vans have excellent customer service and they will followup with you in 90 days to make sure you are very happy with your purchase. They also provided us a free oil change in the first 90 days. I highly recommend them as they really go the extra mile to fit you with the right vehicle. PS - our Rialta has an outdoor shower with hot/cold that comes in handy when we take our dogs to the beach and rinse them off. Makes life so easy. :p Cheers! read more

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I was gonna buy a Pleasure way Van, 2014. They tried to sell me one that wasn't the one advertised. I was gonna pay a lot. Too much. I ended up leaving and going to Rec Van in Fremont and getting a 2022 Thor Rize fully self contained, under 18' for less than Classic Vans used Pleasure way...The wife in the office blew that sale .. read more

A customer came to our shop with some concerns on her van she purchased from Classis Vans. I spoke with Marty in service and we got everything taken care of in a very short amount of time. Our mutual customer was happy and it was a pleasure to work with Marty. Great big kudos to you and your wonderful attitude and willingness to make things right for our customer. I would give you 10 stars if I could! Thank you!!! read more

I have no idea why it has taken me so long to write what amazing review about a company that I've now purchased 4 Handicapped accessible vans over a 22 year period. When it comes to customer service I not sure I could have been treated any better . I've used them to service and repair when needed the lifts on our vans and never had any problems. When I've purchased my vans I always left feeling I was dealt with in good faith . If I could give them more stars I would !! Mike read more

Are there six stars available? Everyone I have worked with from online quoting, purchase, financing, to pick up... all went GREAT! From front office to service technicians, I am speechless on the great level of service they provided my family and I. We bought our camper van and ran into a minor accident 2 days after. Serio and the whole team were more than helpful, empathetic, and upstanding to support my family's purchase. I would absolutely do business with them again and would refer anyone to them who is considering making van purchases! read more

They have a great selection and the prices were good but there was no one working. I waited 20 minutes walking around then I went inside to find someone and no one was there. Now I get to travel to Sacramento to their competitor. Hopefully they will have someone to assist me. read more

Classic Vans - Car Dealers Near Me - Hayward, California

We got our very first Camper Van from Classic Vans and it was a delightful experience. They were highly detailed, we felt no pressure to buy, and were honest about what they thought was good value for money! We highly recommend checking them out. read more

Great buying experience!!! Was looking for a 9 passenger van and came across Classic Vans in Hayward. Jonathan and Serio were very pleasant and professional. Their sales approach was very pleasant and we didn't feel like there was any pressure to purchase. They made the process very easy and would definitely buy from them again. I would highly recommend Classic Vans if you are in the market for a 7-9 passenger van! Nate C read more

Friendly and knowledgeable staff It's a family business. The whole family are very helpful starting from John, Jonathan and Gabrielle. Marty and Perry who did our walk thru with the camper. read more

Classic Vans - Hymer Aktiv 1.0 Campervan - Car Dealers Near Me - Hayward, California

I'm a complete newbie to RVing, so I was thrilled to discover that John at Classic Vans was so kind, respectful, informative and patient with teaching Remedial RV to me! This is a guy that wants to make a long-term Happy Camper more than just a sale. HOW REFRESHING! read more

There are very few comfortable wheelchair van options when you need a full-size van. While looking for dealers, I found Classic Vans and let me tell you, I'm blown away by their company. From their vehicles' top tier quality to their superb customer service, I have zero complaints. I can wholeheartedly recommend them for anyone looking to buy any conversion vehicle, not just for wheelchair vans! read more

Classic Vans - Car Dealers Near Me - Hayward, California

This fantastic Campervan dealership has again come through for us. I agree, if 6 stars were available I would click on that. We bought a campervan that was delivered to our door during the pandemic year. Every little thing that needed attention was handled by Serio and Marty. We again bought a newer campervan just last week and again the service and attention to detail was superb. The unit was clean and sanitized and in excellent working order. It is a pleasure working with a top notch group!! Debe R. read more

ClassicVans is the best dealership I have ever dealt with. Family owned and they treat you like family. Very knowledgeable on the vans that we saw and they answered every question that we asked. Service was fantastic. Shout out to Jordan Carey in sales and Marty Amaral in service. read more

We have been looking for a used Winnebago of a particular configuration and they have been hard to find. One popped up at Classic Vans. We called in the morning and they got back to us quickly letting us know that it was still available. We drove over and spent several hours looking over the rv. They stopped by to check if we needed help but did not pressure us. We then went and asked questions and they were highly knowledgeable about the rv. They even let us take it for a test drive. We did not end up buying it but I would definitely buy from them and would use them for service. They felt very honest and easy to deal with. read more

Just considering the possibilities and John helped me past business hours with good knowledge and answered my well researched questions easily. Super helpful with an assortment of inventory from pristine to dated and at every price point. I cant wait to go on an adventure. read more

we love our van!!! One of the BEST decision we've ever made! We were looking to upgrade from our westfalia to a proper rv style camper van. We found a van listed online and decided to take the trip to go see it. Staff was lovely. Serio didn't rush us, they don't shadow you through the lot, they let you walk through and check everything out. It let's you really experience everything for yourself without any pressure. All the vehicles were clean, and well maintained. When we did want more info Serio was right there to answer any and all questions with Marty as well. The light in the bathroom was missing the clear plastic cover, they didn't have a replacement part, but true to their word ordered us up a whole new light that arrived at our house just 2-3 days later! They don't rush you through the final walk around, any concerns they address and make sure are to your approval. They truly want to provide you with a van that you're going to love. Several weeks later we had a small leak in the sewage line, mind you this is a 2005 camper van, so not strange. We were able to use a local repair shop, no hassle with classic vans honoring the warranty. Pros: Fair prices Friendly and helpful staff Easy repairs if needed with warranty Well kept, well maintained stock Super Dog friendly!!!! Let us bring the dog with us! Cons: So far seriously none! Can't recommend this place enough! read more

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Great experience in buying and trading our previous car. We mostly worked with Jordan who was very kind and helpful and we really appreciate every one in the team. I highly recommend them. read more

A very thorough inspection process to ensure everything works! This family owned business understands real customer service, something lost or missing within the big corporations. We will be return customers, even though we have to travel out of state to see them. Barry Clayton read more

Sold our Winnebago Travato to them. Very upfront and honest. Wouldn't hesitate to buy from them.

This dealership offers a highly qualified, knowledgeable staff with a variety of choices of camper vans. The family works together to make the buying experience a pleasure and gave special attention to the details involved - including my training on how to operate the van! i highly recommend checking out their dealership - so trustworthy and reliable - it reminded me of the old fashioned way of doing business! read more

Hands down, an amazing experience! From hassle-free viewing of available vehicles, to friendly and knowledgeable staff and fast responses, I would highly recommend working with the wonderful family at Classic Vans! After shopping around for months, I found the Class C that felt like home at Classic Vans- they worked with me to make it happen and now I am a proud first time RV owner. Every step of the process was easy and fun! They really are the best around! read more

I have recently bought a van through classic vans. The process was super easy and received the van on the south shore of Boston within a week. Gabrielle was a tremendous help throughout all of this. I am looking forward to doing business with this company in the future! read more

We purchased a Class B just over a year ago from Classic Vans and everything about the experience was 5-star, from the salesperson (Serio) to the repair shop (Marty), they have been FANTASTIC to work with. There was no pressure on the sale. We went back on several occasions to check out what they had on their lot and we were able to freely roam the vans and take our time deciding what was best for us. The purchase was easy and no pressure. We then had some minor follow up we needed done in service and the service team has been just as incredible as the sales team. They have taken care of every single problem and question we've had without nickel and diming us on anything. They have stood behind their product 100% and provided us with top customer service every step of the way. When the time comes for a new van, without a doubt, this will be the place I'll go. read more

Wonderful honest people, whether buying or selling! Been dealing with them since 2019.. Saerio and Jonathan are extremely helpful and honest.. HIGHLY RECOMMENDED read more

Dealt with Josh then the CEO, John. They bought our RV at a reasonable price and Gerald came to San Diego to pick it up and deliver the cashier's check. All went so very smooth. All involved were friendly and personable. What a great experience! Thanks John, Josh and Gerald. Dennis and Ingrid Stahr read more

Do not trust their pricing! I tried to work with them on pricing for a new vehicle and they (Serio and others) consistently made major errors, always in their favor by many hundreds of dollars. They could not do simple calculations in an Excel spreadsheet. They could not calculate sales tax correctly. They could not provide accurate quotes for 2 different trim options. And it took days to provide pricing and corrections to their errors. When trying to discuss this with Jonathan Carey, the owner, he got very upset and called me an a--hole and hung up on me. I would strongly encourage everyone to purchase elsewhere from someone more trustworthy, professional and courteous. read more

Following up on a previous negative review. After Classic Vans made 2 attempts to fix our wastewater/plumbing system which was under warranty, we took our camper van to a local RV repair shop. They solved the problem. We sent the repair bill to Classic Vans, they immediately send us a check to cover the repair. read more

I purchased my first Class B Van from Classic Vans in January after reviewing only photos online. Before delivering the van, the dealership provided an oil change, a welcome kit and four new tires. On the day of delivery, the delivery driver James spent several hours with me explaining various driving features, as I drove the van around town. Follow-up questions were handled by Face-Time sessions and the smiling faces and occasional chuckles of Michael and Marty. Marty especially had an abundance of patience as I was new to the Van World. I would be remiss if I didn't mention how helpful Serio and Jordan had been as they man the phone lines and always made themselves available for me. I am still amazed how knowledgeable they are about Class B Vans. I recently took my first road trip from Seattle to Arizona and Jordan and Serio were there to provide suggestions whenever I called with a question. These days everyone says they have customer service but this longtime family business actual practices it. My friends said I was crazy to buy an unseen, out-of-state van, but they were wrong. This 70 year old teacher was treated like family. Hella read more

Classic Vans - Safe Travels! - Car Dealers Near Me - Hayward, California

I would not recommend purchasing a previously owned van from Classic Vans in Hayward, CA. In December of 2020 we purchased a 2013 Pleasure Way campervan from Classic Vans. With the exception of the cheerful attitude of Marty, the service manager, we have been very frustrated by the treatment we've received from the very beginning of our dealings with this business. The salesman and owner we dealt with was John Carey. He all but ignored our primary requirement for a van, namely that it have a dining space in the front of the van. John is a classic old-school salesman. He hyped the obvious features of a vehicle while ignoring our specific primary need. We found him to be poorly informed about the van that we were considering and actually got quite caustic when we tried to clarify the issue about the front dining capability. We felt insulted by his manner and although he eventually apologized, it left us with a bad feeling about the entire transaction. We ended up buying the van because it met our most important criteria. We paid the full sticker price and were give a 90 day warranty to cover any problems that we might have. We didn't take the van out for a trip until the warranty period was nearly up and only then did we discover a variety of issues that needed to be addressed. Classic Vans continued to work with us beyond the warranty period because some issues were identified before the warranty expired. These are some of the problems we've experienced with our van. Classic Vans fixed some things and failed to fix others. #1 There was something seriously wrong with the braking and steering. Classic Vans repaired the brakes which improved the steering and made the van feel safer to drive. #2 Black and grey water were leaking into the main drain pipe, making it very messy and unpleasant to empty the tanks. Classic Vans tried twice to fix this problem and yet the leaks still persist. #3 We started having poor water pressure in the camper systems. Classic Vans cleaned out the pump filter but failed to deal with the loose bolts that held the pump together. The pump continued to tear itself apart. #4 The kitchen faucet was locked into a central position making it hard to use the sink. According to the owner's manual, the faucet should swivel easily. After Classic Vans tried to solve this problem, the faucet was still hard to move and leaked all over the counter. They promised to replace the faucet but returned the van to us without installing the new faucet. #5 The backup camera stopped working and we were told it wasn't covered in our warranty. #6 Recently we had the tires rotated for the first time since buying the van and then noticed considerable vibration and wobbling in the steering. Our local shop discovered that both the front wheels, which had been in the back when we bought the van, were bent, thus causing the steering problem. When the wheels were returned to their original position, the steering problem went away. #7 The refrigerator makes a persistent beeping noise when operating on 12 volt. #8 The climate control in the front of the van is uncontrollable, shifting randomly in temperature and force. During his sales pitch John Carey emphasized that their shop goes through each van, checking all its systems and making any necessary repairs before it is sold. Considering all the problems we've had with our van, it seems Classic Vans did a poor job of recognizing and repairing a host of issues with the vehicle they sold us. The treatment we received from John Carey is regrettable. When we bought this van we didn't imagine that every trip would be shadowed by the expectation that something else would go wrong once we were out on the road. read more