Bear collision has done my repairs for years they are the best repair shop. There was never a time were I was unhappy with there work they have done a great job each time. I have to give Michael props. He has always kept me informed about the work that's going on. He has told me exactly what they have done to the RV. There was never a time that I had to guess what was going on? He called me weekly to tell me where they were at with the project. Very polite he's very organized. He knows what his people are doing and I want to thank Michael for a great job that he has done through the years. I am selling my RV but I will miss Michael and the Bear crew. They were great through the years. Thank you. read more

We had front-end damage to our 34' motorhome. Bear was recommended by a local collision center that could not accommodate our rig. From the first contact to pickup, Bear was amazing! We had a tight schedule but Michael and team got the work done in record time so we could hit the road again. They did a beautiful job and went above and beyond installing a brace to reinforce the front cap. I highly recommend Bear! read more

Bear Collision and Service Center - Finished front-end repair and pain job - RV Repair Near Me - Hayward, California

I needed to repaint the front cap on my '18 Rockwood travel trailer, which started degrading last year (they just don't make em like they used to). I worked with Michael who was the best. Answered all of my questions and assured me that I would be completely satisfied. His crew did a fantastic job in making the cap look better than the day I bought it. Painting around the windshield had to be a challenge, but it was perfect. Everyone I encountered at the shop was friendly. Patty in the office quickly handled the paperwork and treated me like a life long client, which was greatly appreciated. I highly recommend BEAR, and they will be my 'go-to' shop moving forward. read more

Bear Collision and Service Center - Quality materials and craftsmanship - RV Repair Near Me - Hayward, California

Can't believe I haven't reviewed this business yet. I don't know what I would do without this company and Michael Flores. I've had two vans built by them for my business and they always exceed my expectations. We both learned from my first van and the second van has been nothing short of impressive. No detail was overlooked. If I have any issues they are always available to assist. I can not recommend this business enough. They are exceptional at what they do and stand by their work. read more

I would not use this company as they are not very reputable. I spent almost $10,000 to get my RV repaired and have the top replaced. Two weeks into my journey I hit a rain storm in Nevada and my leak roof leaked. I took it back. They said they sealed it again. I went back out in another rain storm and it leaked again. I took it back. They said they fixed it again. I brought it home. I put it in storage for winter. I went to get it out of storage and the roof had leaked again and the interior of my RV was trashed. It cost me almost $5000 to fix the interior and and another $3000 to fix the roof again when I contacted bear, they agreed to reimburse me $1000 for the roof repair, after some talks we agreed to $1500 for the interior damages. Then I am told they will only reimburse a total of $1500. This was a total letdown and slap in his face. I would not recommend this company to anybody ever read more

Great job managed by Mike. Told me what he could do for a scratch on my tiffin rv, how they would do it, and what the cost would be. The job was completed within a week and was perfect. Mike kept in touch with me during the repair. Everyone there in the office was so nice and friendly. Felt very comfortable there. They even washed the RV, which was a nice surprise. read more

I had a little accident with our class c winnie and Bear was recommended. I'm so glad I took it there. Michael Flores was the person I delt with. He reassured us that all would be taken care of. He was so right. He kept us informed as to what was happening throughout the job. Kudos to Bear Collision. See photos below. read more

Bear Collision and Service Center - great job - RV Repair Near Me - Hayward, California

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This place is excellent! I want to give 5 stars to Steve & Jonathan at Bear collision. They have always provided me with an excellent service and go above and beyond on helping me with getting my car repaired. I have taken my car here two times and I have no complaints. read more

Very impressed by Mike who works here. He is a wealth of knowledge and identified my problem immediately. The rear bed on my Sprinter stopped retracting, and he quickly identified the problem being related to a faulty switch and a faulty motor. He could have charged me more but he didn't. That is why I am returning the favor to write this review. Very impressed by this shop, and especially Mike. read more

Bear Collision and Service Center - RV Repair Near Me - Hayward, California

We had an awesome experience here. I give big props to Johnathon! He was so tentative and very easy to work with! Our black tank valve/sealant broke completely, called a few places that only had appointments 2 weeks out. We called the day of and came in within the hour for diagnostics, waited for our parts to come in about 1 day. And 2 days later got it fixed. They even cleaned out our tank and everything!! FIVE STAR for sure !! read more

Bear Collision and Service Center - RV Repair Near Me - Hayward, California

Clean shop, organized secure gated yard, clean reception area, professional appearance: Worth the wait for an appointment. They are busy for good reason: I came to Bear Collision from a referral of my RV mechanic. I had some body damage due to renting out my RV so I was a bit upset. Michael Gomez here at Bear walked me through the insurance process and what to expect. He was dead on with how it all worked and kept me from going insane with the process. He repaired my RV back to new and you can't tell anything was ever wrong. The door that was torn off works perfectly with no weird sticking spots when you open or close like I would have expected. The paint color matches the RV perfectly. You can't tell there was ever a problem. Michael went above and beyond to help me with another small issue that they usually don't address but since I was having trouble getting appointments to handle that at another shop he decided to help me out and take care of it himself. This RV is my super happy place and it was nice that Michael and the Team at Bear treated it like was their own happy place. read more

Bear Collision and Service Center - RV Repair Near Me - Hayward, California

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Received the very best service ever. Manager: Michael Flores has skillsets that are 5 star. Owner: Sam Portillo started this business over 40 years ago. His knowledge of RV repair and other machinery is astounding and critical. Patricia, is extremely front window friendly. Makes the wait time fly by a while taking so many phone calls. The people who work here practice the "seven habits of highly effective businesses." They could serve as the role model for a new book by author S. Covey. We are so fortunate they are in the Bay Area. I smile when we learn someone has had work done by them. Their ideas for the right fix is superb. Steve S read more

Seems like previous reviews are not real. I called them after reading all these previous reviews about good customer service and what not. I told them about my RV and what are the issues with it. I also send pictures of the RV which needs fixing so they can provide an easy estimate of the cost. This estimation was for me to understand how the pricing is of different fixes. It would have given me an insight on how much the expenses would be from my end in case insurance company doesnt agree to fix completely. Their replies are shocking. They want to charge 350$ for just a basic estimate of costs. And the rudeness with which they write clearly speaks volumes of good customer service. Pic attached. read more

Bear Collision and Service Center - RV Repair Near Me - Hayward, California

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Friendly and helpful people, clean and modern facility, and GREAT service. Mine was a relatively minor repair but I was treated as if I were their most important customer. Thanks!! read more

Our motorhome was recently in for work regarding a Master switch. What seemed like serious problem was basically a quick turn-around. This company has always been a five star company for years and years. From the owner "Mike," Steve Canyon, and Michael Flores. The company from top down has a sincere win-win attitude for all of their customers. And, your needs come first as they make your needs a priority one. I've always given this companies name to many of my fellow RV'ers through a Winnebago blog. If you have a problem-- this company thinks out of the box-- and often comes up with a better fix than what was done in the factory. Their pricing is always reasonable and fair. They are on my speed dial! Steve Steinhoff Alameda, CA read more

Steve Kenos and his crew are talented and very experienced in working with RV service and repair. They work with older more rare RV's to very large newer ones. They also will work on other large commercial vehicles. we have used Steve a number of times for various problems. He has guided us through getting our mid-sized RV ( a Lazy Daze, by the way), and taken care of it as well as the home office of Lazy Daze, in Montclair, CA. They are very reasonably priced, and very skilled in their craft. I won't go anywhere else. read more

BEAR has been working on my motorhome for years. I would not take it anywhere else if possible. Steve is the one of the best service persons that I've had the pleasure of dealing with. They are not just experts at collision repairs. The are experts at everything in the house and some chassis needs as well. read more

These guys are so, so awesome. They went above and beyond to help when we had some major issues & damage, and exceeded our expectations in every way. Hopefully we won't need to be back any time soon, but they will 100% be our first call if we do! read more

Steve and team did an amazing job finding hard to find parts for my late model Class B RV. They professionally managed a very difficult insurance company to drive the right outcome. I couldn't find a collision repair facility in San Francisco that would take my vehicle due to its size and old age. BEAR has the perfect facility and team for all size RVs. Great communication and care to replicate my paint and original decals. Couldn't be more pleased and appreciate that they take great pride in their work. read more

Good job on my water truck paint job. Could've took a chance and gone to a less expensive shop but I didn't because other shops didn't sand blast, Bear did. After seeing this shop and the type of trucks they were working on, this was exactly the type of work that I wanted. Minor details that took away the one star from my ratings, but all in all, I would bring my business back to them. read more

I just got my RV back from the shop after had it fixed at Bay Equipment and Repair shop. First, I am super happy with the fix and the way my coach came out after being fixed by the team there. The paint/decals job, replacing broken parts and everything else they did, came out beautifully. On top of it the level of service I got from Steve was way beyond my expectations. Clear and frequent communication, full transparent, professional and of course delivered when was promised. If you ever looking for an RV bodyshop, this one is highly recommended. read more

The staff was amazing and completely fixed several issue including a new awning, roof and interior work on my motor home in a timely manner. I highly recommend thins company for RV collision repairs. read more

Great Company, and staff. Everyone is super friendly and ready to help in whatever you need. Ive worked with them 3 times for all different projects. Quality work for a reasonable price, and quick turn around compared to previous shops I've worked with before them. Just an amazing shop everyone is hard working and super friendly. I will definitely be working with them again. I highly recommend them to anyone!!!! read more

Bear did a great job repairing the tree damage to my Tiffin Allegro Bus motorhome. The repairs were completed on schedule as promised, with quality workmanship, and outstanding communication along the way. read more

So I came here to get the rhino coating for my dad's work truck a few months ago. All I can say is that we are very very pleased with the results. The coating looks so nice and even. Customer service was awesome also. Thanks, guys! read more

BEAR..BAY EQUIPMENT AND REPAIR....To say the least, I'm totally happy with the repair job on my travel trailer. The service provided is exceptional. Michael and Steve kept me updated on the progress. I have no problem referring this repair shop to family and friends. Here's my repair picture. 4/24/20 read more

Sam and BEAR did a great job on repairing crash damage to an older RV, keeping the price reasonable. RV crashed nose into an overhang, bent aluminum frame loop, cracked fiberglass, broken wood interior paneling. Checked around for estimates (using a good set of photos) including RV shops in South San Francisco, Novato and Sacramento, got a wide range of estimates from $2000-$10000+ including corporate ("its totalled, we can't be liable for hidden damage, need to take the whole thing apart") and several flakes (if a shop is flakey on returning calls for an estimate, how hard will it be to get the work complete?). BEAR offered a good price, understood the job, explained how they would do it and the tradeoffs of fixing older and faded fiberglass. Work was done on schedule, solid, they even matched texture and fading. Nice people. read more

Body shop preferred by our insurance co, price seems ok. Quality seems good. read more

Bear Collision and Service Center - RV Repair Near Me - Hayward, California

I highly recommend this company they are super friendly and very proactive. Excellent customer service!!!

Dropped our 5th wheel off for a quick paint touch up due to a minor collision. Michael took care of us and was quick to provide all information from initial estimate to final pickup planning. read more

Excellent experience with my RV repair. Steve at Bear Collision provided exceptional service! Steve provided constant communication, keeping me updated along the way. High quality service, and fair pricing for the work performed. Thank you Steve and Bear RV! read more

Not only are the folks at BEAR super-friendly and proactively honest about everything to do with managing a repair case, they do so whether you're having them do work with or without insurance coverage. (I initially thought I wouldn't need to file a claim, but changed my mind, so I experienced both mindsets while working things through with them.) Most importantly, they do nice work! The damaged area on my motorhome looks just like new. Steve, who managed my case, even voluntarily arranged (no prodding on my part) to pick up my RV at my house in Berkeley so I wouldn't have to use Uber during the pandemic or have a friend come down to Hayward to bring me back home (or drive me down there for pick-up). My highest recommendation. read more

I brought a crazy idea with a pretty aggressive timeline to ca bear and they delivered! Not only did they meet the deadline but they were patient in working with me to ensure I got exactly what I wanted. I'd definitely recommend this team as they have the expertise and commitment to get things done. read more

They did a great job on the fiberglass repair on our RV. The cost was fair and they kept to the scheduled time. Good RV collision repair shops are not easy to find in the Bay area so we are glad we found BEAR. read more

We needed a mangled bumper fixed and some minor fiberglass repair on our Scamp trailer. The price was fair and the work was excellent. Better than new. The only reason I am not giving 5 stars: The work was finished a week later than initially promised and phone calls were not promptly returned (next day or later). Bottom line: I would use Bear RV again, and I would recommend them to friends and family. read more

I have a 2012 Ford Mustang that i wanted to have stripes painted on. When i went to BEAR i knew I wanted Silver stripes. But the painter (Elton) showed me so many different shades of Silver paint samples that when I left the shop I was unsure of the shade I picked. He must have given me two books of little paint samples with just silver paint. It was extremely difficult to tell if the silver I chose from this tiny paint sample would look good on the whole car? So they taped off the car and were going to start painting on Monday. But they asked if I wanted to go down to the shop one more time before they painted my stripes so i could make my final decision on the shade of Silver. When I went back on Monday, Elton had some large pieces of metal painted Silver. So it was much easier to compare shades of Silver with the bigger paint samples. So I ended up going with a different shade of Silver. While I was there on Monday, I was looking at the car after they had taped it off. I originally told Elton that i wanted the two outside stripes to be an 1 1/2". But when I was looking at the car, I started thinking that an 1 1/2" were too wide. So I talked to Elton and told him what i thought about the stripes being too wide. So he asked what size I wanted? So after discussing it, I decided I wanted them to only be 1". So Elton had to redo the tape on the stripes. I felt bad that I didn't have a clue about what shade I wanted or that I told him the wrong size on the stripes. But Elton didn't make me feel rushed and he didn't seem irritated at the fact that i kept changing my mind. Everyone at this shop is very friendly including the people in the office. And they finished my car pretty quick. I was very pleased with the overall service of this shop. And I am so happy with the way the stripes came out, they look GREAT!!! read more

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Great service Lynette was awesome to Work with kept me informed on all repairs. Price was very reasonable and definitely will be back thanks again Lynette. read more

A rip off company. Asked them to work on my 56 F100 custom. They said ~2 months. A YEAR later they burned me for $9k. The work was good enough but If I had known that they would also lose parts (which I had to prove they had) in addition I could have bought a rolling chassis with all brakes ,suspension, rearend for the price of them doing some welding and paint stripping! I personally think they could rip me off for my custom by skyrocketing the cost. Paid the bastards and took my shit away. Go to Hell BEAR!! If they give you a done by date and you need it then then have them agree to a penalty e.g. per week because they are liars! Although the present owner probably didn't have it 6 yrs ago I'm still pissed, obviously. read more

Excellent service and the work was perfect. They were quick and super easy to work with. It was clear to me that they not only cared about me as a customer but they cared about my vehicle too. I'm definitely coming back. read more

Worst repair shop. Knoledge and service is NOT there. Most UNprofessional staff. DO NOT trust your valuables to them!