Super convenient trailer/ accessory dealer. Staff is always super nice and helpful. They will…read moregladly help you load and walk you through any questions. There are a ton of accessories on site.

Great to work with very knowledgeable staff in a good variety of inventory, which is always a…read morepositive thing missing

We have nothing but good to say about our experience with Pro Trucks Plus. Yesterday, May 10th, we…read morefound ourselves in need of a drop down trailer hitch to match a high receiver with our Aahmes Shriners parade trailer's low height hitch. We went in search for one, and were on our way to the local U-Haul when we passed by Pro Trucks Plus. Taking a chance, we stopped in and were helped by Susan (and her boss on the phone). She made several trips to their inventory and chatted with her manager. She even came out to help measure the one we had to help make sure we were taken care of. After we were done, we came away with a hitch we could afford and the Aahmes Shriners went on that day to promote the Shriners Hospitals. Remember, Shriners parade so kids can heal! Thank you PTP!

Eli was great to work with. Purchased a Lance 1062. Very easy process and would definitely…read morerecommend purchasing from them.

This review is long overdue!…read more We bought our first travel trailer here in 2022, an InTech Sol Eclipse. The next year we traded it in for a slightly bigger one, the Sol Horizon. Nohr's was one of the few dealers who sell the brand InTech, which is why we initially looked here. We ended up being very pleased with both of our interactions. Everyone we interacted with was friendly and helpful, and the buying process was straightforward. Both times we felt we paid a fair price. We never felt like they were playing games with pricing. A few years prior (pre-pandemic) we were at another place, we'll call it Dealer Xstream, and were ready to buy. Having looked at other dealers and knowing what that particular trailer was going for, we made an offer and they said it was too low (it was within average price range in Northern California); they said there was no way they could accept. We didn't buy a trailer that day. Literally the next day they called and asked if we still wanted to buy at our way too low asking price. We declined. We are now super happy with our Sol Horizon from Nohr's and are glad we kept looking around. Nohr's played no games and were transparent with their pricing. With a purchase this big, transparency is very appreciated. We have also had warranty repairs/service done here. Getting the trailer serviced has not always been quick, but it is done well. The long lead time seems to be true of pretty much anywhere you get work done on recreational vehicles in the post pandemic world. Overall, I would recommend Nohr's RV to anyone who is in the market, and InTech trailers to anyone who is looking for a high quality product!

Called and service person said it would be over one month just to get an insurance estimate for…read morereplacing 3 awnings on my class C Motorhome

The summary: service was amazing, trailer was okay, had room to improve…read more Long version: Rented a trailer to tow a car to my home. The woman on the phone was friendly and helpful, reserving the trailer was a breeze, I wish I could remember her name to give her credit. I dropped my kids off a school and headed to U-Haul. I was very early for my reservation but the guys behind the counter didn't miss a beat, hooked me up and I was off! Only reason this isn't 5 star is the trailer was pretty rough. Had some vibration both loaded and unloaded and the tie down straps could use some lube, seized up pretty good. I mentioned this to the man when I dropped it off and he said he would have it serviced. Very happy with my experience, would recommend.

I got the tank less than half full. Probably drove 6-8 miles total for a local move. Had to put 25…read moredollars of gas to get it to just below 3/4 tank and still got charged 35$ for a refuel fee. This place is a rip off. I've used U-haul for about 10 years now, I will not be coming back.

Update: As of 12/29/12, I recieved a full refund from Forest…read moreRiver as a California Lemon Law repurchase. I got back my down payment, monthly payments, insurance, storage fees, and the cost of a cover I purchased for it. NOTE: I did all of this without any assistance from EBRV, but through an attorney. EBRV knew of the pending litigation and never once contacted me to offer assistance. Now that I have the lemon gone and some money in my pocket, I will be shopping for another RV....just not here!

Wow... I am pretty convinced that this place has NO clue what they are doing. My trailer went in…read moreand out of the shop for MONTHS and they still did not get the repairs done!!! Not only that, but what they did do I had to take to another repair shop to get fixed properly!

We purchased a pre-owned 20" travel trailer from Family RV and could not have hoped for a better…read moreexperience. Everyone at Family RV is low-key, friendly, and knowledgable. On our first visit we met April, who gave us plenty of space to look around without bothering us. When we were ready, she walked around with us, showing us options that met our criteria, and patiently answered all our questions. We weren't ready to buy, and when we communicated that, she understood. A couple of weeks later, after thinking through the different choices, we came back. April was by then on maternity leave, so we worked with Briana, who was equally friendly, knowledgable, and low-key. The transaction was smooth and painless. No last minute charges, no pressure to buy extended warranty (though one was available if we wanted it). We arranged for financing with our credit union, and that was fine, too (no pressure to take financing through the dealer). On the day we arrived for pick-up, they had cleaned and prepped the trailer, and Luis gave us a thorough walk through, making sure we understood how everything worked, from the smart hitch to the a/c to the slide-out & etc. We had been to another, big RV dealership months earlier, and were so traumatized by the high pressure sales tactics and endless (endless!!!) "follow-up" phone calls that we were paranoid about shopping again, but we had heard good things about Family RV, so we took a chance. Glad we did! I highly recommend this place; we would definitely buy there again.

Their reply is absolutely false. and the comment reply is also not true, I'm not sure what is going…read moreon with this company, but there is a disconnect between the office people and the shop. The office folks continue to try and skew and bend the truth. Side maker lights work was never approved or requested which is documented in email. Damage happened twice on my rig at this shop. Once was covered and fixed, the second damage occurrence, they are denying responsibility. I also paid for all this work far in advance of it being done, in full, which was my mistake, clearly. We are now in small claims court unfortunately due to the company's inability to stand up and do what's right. I think this all started due to the employee we started with Ron who is no longer working there. Originally contacted Family RV to make a 7pin pig tail for our Lance truck camper. That pig tail wasn't done right or something happened to it, intermitent issues with turn signals and brake lights. Decided to take the entire rig in for service to get a new furnace and some electrical work done. New furnace is great, they did work I did not ask for or approve and charged me for it. The rig also was damaged while in their care, exterior was hit and punctured a pretty good hole in the front of the camper. They provided us with a free rental since we had planned to use our RV. That rental's slide out stopped operating at the RV park... They couldn't find the short for the electrical work I asked for... Short story 5800 dollars, a new furnace, repaired damage caused at their shop, the same short, and a new pig tail. We are now in small claims court to get some of the money back for the work that I didn't ask to be done and electrical work that was never identified or fixed. Will definitely not be going back here again.

Hands down the best U-Haul I have been to…read more I installed my hitch @ Concord U-Haul but they messed up bad. My car had to be towed to deal to be fixed. Dealer informed me the hitch wiring was the cause of my problem and advised me to re-wire the hitch. Long story short, the trailer lights were not working properly. Didn't want to go back to Concord's U-Haul for obvious reasons, so made appt. at Dublin's U-Haul. Boy did they take this issue seriously and fixed my issue with professional attention. There was a day and night difference between the professionalism of staff in this location vs Concord. They made sure tow hitch was installed and bolted properly and fixed all the wiring issue and plus routed the wire outside the vehicle and explained to me what may had gone wrong. Amazing!!! Thank you to both the staff members who helped fix my car.

Friendly, fast service, and price competitively. Great installation! Thank you, Greg & crew!read more

El Monte provides decent RVs at a more affordable price than similar RVs with big brands like…read moreCruise America. We appreciated the large size of the RV we rented, but the check-out process was rushed and it didn't leave a lot of time for questions about the RV itself. But we liked that there was a 1-800 number we could contact for any problems. The main complaints we had were about condition of the RV itself -- while it was nicely swept and fairly clean on the surface, we discovered when we spilled some water on the floor that the floors were filthy. The paper towel came up almost black, indicating that the RV hadn't been mopped in some time. We also found a charger under the mattress, so clearly the staff did not fully clean the RV. We also didn't like the fact that the TV had been removed from the RV bedroom, and there was no coffee maker (although they did provide a kettle). Overall, the experience at El Monte was decent but could be better. One saving grace was Amy at check-in -- she was professional, friendly, efficient -- couldn't have asked for better service! :)

Bait & Switch! I actually didn't realize this kind of thing still happened…read more They had a travel trailer listed online as "on sale" for a good discount but the sale price was still within a normal asking price for that year and model so I called to confirm it was available before heading out. We drove 2.5 hours to take a look. A gentleman named Norville, listed as the Sales Manager on their website, showed us the trailer. Before checking anything out I confirmed the listed price online with him and he said "oh yeah, we don't like to babysit these units so we price them to move fast". We spent 45 minutes or so checking everything out on the trailer and decided to buy it. When we're signing the paperwork, I declined their $5000 "service plan" (over 20% of the cost of the trailer) and offered $1k less than their asking price on the trailer, which I thought was reasonable offer. We finished up the initial paperwork and he left to ask the Sales Manager (or is it the Sales Manager Manager?) about the offer, only to return with "bad news folks, we made a mistake on the price online actually, the price is $7000 MORE than what we listed it for online.. sorry about that." Now, mistakes happen, I get that, but they made zero effort to correct this mistake and instead just demanded the full amount. The unnamed Sales Manager Manager didn't even come out to apologize for this so-called mistake. Maybe they thought since we'd invested our whole day into it already and were set on buying it, they thought we'd still go for it. Maybe they pull this stunt on folks who decline insanely priced services plans. Who knows If this were truly a mistake they should have attempted to make it right. I would have even come up from their listed asking price a bit if they acted in good faith. A company of this size should have owned this mistake and made it right, even if it meant they didn't make a bunch of profit off of us. That was their mistake to correct, not ours. We will never shop another El Monte RV location again and will actively warn everyone we know to steer clear of this shady operation. I'll also be filing a complaint with the CA DMV and CA DOJ regarding false advertising practices.

Pretty helpful guy, helped me in a time of distress. As a girl its hard to find honest people to…read morehelp and he not only did great work but he also inspected my car and gave me recommendations on up keeping my car. Thank you Central Valley Trailers for your great work and great prices!

My car ran out of juice at night. He came quickly and jump started the car. Good value and…read morerecommend highly .