We have nothing but good to say about our experience with Pro Trucks Plus. Yesterday, May 10th, we…read morefound ourselves in need of a drop down trailer hitch to match a high receiver with our Aahmes Shriners parade trailer's low height hitch. We went in search for one, and were on our way to the local U-Haul when we passed by Pro Trucks Plus. Taking a chance, we stopped in and were helped by Susan (and her boss on the phone). She made several trips to their inventory and chatted with her manager. She even came out to help measure the one we had to help make sure we were taken care of. After we were done, we came away with a hitch we could afford and the Aahmes Shriners went on that day to promote the Shriners Hospitals. Remember, Shriners parade so kids can heal! Thank you PTP!

Eli was great to work with. Purchased a Lance 1062. Very easy process and would definitely…read morerecommend purchasing from them.

This review is long overdue!…read more We bought our first travel trailer here in 2022, an InTech Sol Eclipse. The next year we traded it in for a slightly bigger one, the Sol Horizon. Nohr's was one of the few dealers who sell the brand InTech, which is why we initially looked here. We ended up being very pleased with both of our interactions. Everyone we interacted with was friendly and helpful, and the buying process was straightforward. Both times we felt we paid a fair price. We never felt like they were playing games with pricing. A few years prior (pre-pandemic) we were at another place, we'll call it Dealer Xstream, and were ready to buy. Having looked at other dealers and knowing what that particular trailer was going for, we made an offer and they said it was too low (it was within average price range in Northern California); they said there was no way they could accept. We didn't buy a trailer that day. Literally the next day they called and asked if we still wanted to buy at our way too low asking price. We declined. We are now super happy with our Sol Horizon from Nohr's and are glad we kept looking around. Nohr's played no games and were transparent with their pricing. With a purchase this big, transparency is very appreciated. We have also had warranty repairs/service done here. Getting the trailer serviced has not always been quick, but it is done well. The long lead time seems to be true of pretty much anywhere you get work done on recreational vehicles in the post pandemic world. Overall, I would recommend Nohr's RV to anyone who is in the market, and InTech trailers to anyone who is looking for a high quality product!

Called and service person said it would be over one month just to get an insurance estimate for…read morereplacing 3 awnings on my class C Motorhome

Lame customer service, tried to charge me 20k, whoops too many zeros they said. Then couldn't give…read moreme a receipt for a truck I returned.

I got the tank less than half full. Probably drove 6-8 miles total for a local move. Had to put 25…read moredollars of gas to get it to just below 3/4 tank and still got charged 35$ for a refuel fee. This place is a rip off. I've used U-haul for about 10 years now, I will not be coming back.

Update: As of 12/29/12, I recieved a full refund from Forest…read moreRiver as a California Lemon Law repurchase. I got back my down payment, monthly payments, insurance, storage fees, and the cost of a cover I purchased for it. NOTE: I did all of this without any assistance from EBRV, but through an attorney. EBRV knew of the pending litigation and never once contacted me to offer assistance. Now that I have the lemon gone and some money in my pocket, I will be shopping for another RV....just not here!

Wow... I am pretty convinced that this place has NO clue what they are doing. My trailer went in…read moreand out of the shop for MONTHS and they still did not get the repairs done!!! Not only that, but what they did do I had to take to another repair shop to get fixed properly!

They were great. Decent priced and the dripped it off and picked it up for me. Highly reccomend…read morethem.

Purchased a travel trailer from them just in time for summer. It was well worth the long trek to…read moreget it. Eli is amazing and worked with us the entire way through. Kept us informed even on his days off. He installed the camera system and found a weight distribution that could work for our specific situation.

Hands down the best U-Haul I have been to…read more I installed my hitch @ Concord U-Haul but they messed up bad. My car had to be towed to deal to be fixed. Dealer informed me the hitch wiring was the cause of my problem and advised me to re-wire the hitch. Long story short, the trailer lights were not working properly. Didn't want to go back to Concord's U-Haul for obvious reasons, so made appt. at Dublin's U-Haul. Boy did they take this issue seriously and fixed my issue with professional attention. There was a day and night difference between the professionalism of staff in this location vs Concord. They made sure tow hitch was installed and bolted properly and fixed all the wiring issue and plus routed the wire outside the vehicle and explained to me what may had gone wrong. Amazing!!! Thank you to both the staff members who helped fix my car.

Friendly, fast service, and price competitively. Great installation! Thank you, Greg & crew!read more

Bait & Switch! I actually didn't realize this kind of thing still happened…read more They had a travel trailer listed online as "on sale" for a good discount but the sale price was still within a normal asking price for that year and model so I called to confirm it was available before heading out. We drove 2.5 hours to take a look. A gentleman named Norville, listed as the Sales Manager on their website, showed us the trailer. Before checking anything out I confirmed the listed price online with him and he said "oh yeah, we don't like to babysit these units so we price them to move fast". We spent 45 minutes or so checking everything out on the trailer and decided to buy it. When we're signing the paperwork, I declined their $5000 "service plan" (over 20% of the cost of the trailer) and offered $1k less than their asking price on the trailer, which I thought was reasonable offer. We finished up the initial paperwork and he left to ask the Sales Manager (or is it the Sales Manager Manager?) about the offer, only to return with "bad news folks, we made a mistake on the price online actually, the price is $7000 MORE than what we listed it for online.. sorry about that." Now, mistakes happen, I get that, but they made zero effort to correct this mistake and instead just demanded the full amount. The unnamed Sales Manager Manager didn't even come out to apologize for this so-called mistake. Maybe they thought since we'd invested our whole day into it already and were set on buying it, they thought we'd still go for it. Maybe they pull this stunt on folks who decline insanely priced services plans. Who knows If this were truly a mistake they should have attempted to make it right. I would have even come up from their listed asking price a bit if they acted in good faith. A company of this size should have owned this mistake and made it right, even if it meant they didn't make a bunch of profit off of us. That was their mistake to correct, not ours. We will never shop another El Monte RV location again and will actively warn everyone we know to steer clear of this shady operation. I'll also be filing a complaint with the CA DMV and CA DOJ regarding false advertising practices.

Wish I could provide 0 stars. What a scam! Called ahead to confirm the trailer we wanted to buy was…read morethe correct price and indeed in stock, drove two hours to check it out, when we arrived we confirmed with the salesperson the online sales price was correct, spent over an hour with him and were about to hand over the deposit, only to be told that the online sale price was incorrect and it was $7000 more than we were quoted. We are so disappointed to have wasted our day, gas, and energy to just be baited and switched like that. So unacceptable and unprofessional. The fake sale price is still online so buyers beware!