They are completely out of their minds with the outrageous pricing, total time waste with junk…read moretrailers

Super convenient trailer/ accessory dealer. Staff is always super nice and helpful. They will…read moregladly help you load and walk you through any questions. There are a ton of accessories on site.

We have nothing but good to say about our experience with Pro Trucks Plus. Yesterday, May 10th, we…read morefound ourselves in need of a drop down trailer hitch to match a high receiver with our Aahmes Shriners parade trailer's low height hitch. We went in search for one, and were on our way to the local U-Haul when we passed by Pro Trucks Plus. Taking a chance, we stopped in and were helped by Susan (and her boss on the phone). She made several trips to their inventory and chatted with her manager. She even came out to help measure the one we had to help make sure we were taken care of. After we were done, we came away with a hitch we could afford and the Aahmes Shriners went on that day to promote the Shriners Hospitals. Remember, Shriners parade so kids can heal! Thank you PTP!

Eli was great to work with. Purchased a Lance 1062. Very easy process and would definitely…read morerecommend purchasing from them.

Called and service person said it would be over one month just to get an insurance estimate for…read morereplacing 3 awnings on my class C Motorhome

We recently visited the Nohr's RV Center in Tracy,CA. What a great experience. The people were…read morecheerful and ready to handle all questions without any pressure to purchase. The sales person Anthony greeted us and remembered that we had been to Nohr's before. He helped us see interiors, exteriors explain options etc. While we were looking we were greeted by the main technician Chuck who gave us insites into service for the various brands. Then we met service coordinator Russell and Robb the general manager. Unbelievably it was a relaxing experience. We are still on the fence because of family obligations. However we woils like to be working with Nohr's RV in Tracy when we get that sorted out. Thank you again. Chris and Brian

Lame customer service, tried to charge me 20k, whoops too many zeros they said. Then couldn't give…read moreme a receipt for a truck I returned.

I got the tank less than half full. Probably drove 6-8 miles total for a local move. Had to put 25…read moredollars of gas to get it to just below 3/4 tank and still got charged 35$ for a refuel fee. This place is a rip off. I've used U-haul for about 10 years now, I will not be coming back.

Update: As of 12/29/12, I recieved a full refund from Forest…read moreRiver as a California Lemon Law repurchase. I got back my down payment, monthly payments, insurance, storage fees, and the cost of a cover I purchased for it. NOTE: I did all of this without any assistance from EBRV, but through an attorney. EBRV knew of the pending litigation and never once contacted me to offer assistance. Now that I have the lemon gone and some money in my pocket, I will be shopping for another RV....just not here!

Wow... I am pretty convinced that this place has NO clue what they are doing. My trailer went in…read moreand out of the shop for MONTHS and they still did not get the repairs done!!! Not only that, but what they did do I had to take to another repair shop to get fixed properly!

Rented a motor coach for a week with them. Great experience and would use again. It was my first…read moretime operating one (I have owned a travel trailer in the past), and they walked me through how to operate it safely. 500 miles later I felt really comfortable handling it.

Not a broad selection of rvs and trailers and a shifty hard sell male staff…read more I hope they do better in the future

Hands down the best U-Haul I have been to…read more I installed my hitch @ Concord U-Haul but they messed up bad. My car had to be towed to deal to be fixed. Dealer informed me the hitch wiring was the cause of my problem and advised me to re-wire the hitch. Long story short, the trailer lights were not working properly. Didn't want to go back to Concord's U-Haul for obvious reasons, so made appt. at Dublin's U-Haul. Boy did they take this issue seriously and fixed my issue with professional attention. There was a day and night difference between the professionalism of staff in this location vs Concord. They made sure tow hitch was installed and bolted properly and fixed all the wiring issue and plus routed the wire outside the vehicle and explained to me what may had gone wrong. Amazing!!! Thank you to both the staff members who helped fix my car.

Friendly, fast service, and price competitively. Great installation! Thank you, Greg & crew!read more

El Monte provides decent RVs at a more affordable price than similar RVs with big brands like…read moreCruise America. We appreciated the large size of the RV we rented, but the check-out process was rushed and it didn't leave a lot of time for questions about the RV itself. But we liked that there was a 1-800 number we could contact for any problems. The main complaints we had were about condition of the RV itself -- while it was nicely swept and fairly clean on the surface, we discovered when we spilled some water on the floor that the floors were filthy. The paper towel came up almost black, indicating that the RV hadn't been mopped in some time. We also found a charger under the mattress, so clearly the staff did not fully clean the RV. We also didn't like the fact that the TV had been removed from the RV bedroom, and there was no coffee maker (although they did provide a kettle). Overall, the experience at El Monte was decent but could be better. One saving grace was Amy at check-in -- she was professional, friendly, efficient -- couldn't have asked for better service! :)

Bait & Switch! I actually didn't realize this kind of thing still happened…read more They had a travel trailer listed online as "on sale" for a good discount but the sale price was still within a normal asking price for that year and model so I called to confirm it was available before heading out. We drove 2.5 hours to take a look. A gentleman named Norville, listed as the Sales Manager on their website, showed us the trailer. Before checking anything out I confirmed the listed price online with him and he said "oh yeah, we don't like to babysit these units so we price them to move fast". We spent 45 minutes or so checking everything out on the trailer and decided to buy it. When we're signing the paperwork, I declined their $5000 "service plan" (over 20% of the cost of the trailer) and offered $1k less than their asking price on the trailer, which I thought was reasonable offer. We finished up the initial paperwork and he left to ask the Sales Manager (or is it the Sales Manager Manager?) about the offer, only to return with "bad news folks, we made a mistake on the price online actually, the price is $7000 MORE than what we listed it for online.. sorry about that." Now, mistakes happen, I get that, but they made zero effort to correct this mistake and instead just demanded the full amount. The unnamed Sales Manager Manager didn't even come out to apologize for this so-called mistake. Maybe they thought since we'd invested our whole day into it already and were set on buying it, they thought we'd still go for it. Maybe they pull this stunt on folks who decline insanely priced services plans. Who knows If this were truly a mistake they should have attempted to make it right. I would have even come up from their listed asking price a bit if they acted in good faith. A company of this size should have owned this mistake and made it right, even if it meant they didn't make a bunch of profit off of us. That was their mistake to correct, not ours. We will never shop another El Monte RV location again and will actively warn everyone we know to steer clear of this shady operation. I'll also be filing a complaint with the CA DMV and CA DOJ regarding false advertising practices.

Pretty helpful guy, helped me in a time of distress. As a girl its hard to find honest people to…read morehelp and he not only did great work but he also inspected my car and gave me recommendations on up keeping my car. Thank you Central Valley Trailers for your great work and great prices!

My car ran out of juice at night. He came quickly and jump started the car. Good value and…read morerecommend highly .