First time today- figured I would go for Lunch. I unfortunately have very little positive points about my Claws experience.
Positives- Outdoor, Relaxed Vibe, Beautiful View of the Canal
Negatives- Minimal Lot Parking (free street parking most likely available), Extremely Long Ticket Times, Some of the food
Located on Main St. during lunch there wasn't a huge crowd but definitely a steady flow of customers coming and going
Loved sitting outside at the picnic tables! Go when the weather is nice.
There was however an off putting smell while walking up to this place and the ketchup/hot sauce bottles weren't very clean. The tables also weren't clean...they should be wiped down before the place opens...no excuse for old bird poop to be stuck to the tables!!
Service-minimal, you order at the outdoor counter, pay & grab a table...and then you wait, and wait, and wait some more, and listen to the other customers complain about how long they have been waiting, then continue to wait and think to yourself that this is completely ridiculous especially for lunch, then after all of the waiting and frustration you finally receive your food- thats how it will go, or at least thats how it went for me along with countless others today!!
Food wasn't a killer price wise, especially for Sayville- but I do feel like my Lobster Roll was overpriced for the amount of lobster I received.
Food- Nothing to go crazy over! I feel like people come more for the ambiance than they do the food. I will be reviewing what I tried-the best thing I had were the Hush Puppies which isn't saying a lot of a seafood joint! Soda/Water costs extra.
Hush Puppies: Decent sized portion to share, doubt they are made in house, priced well, and honestly the best dish I had. 4.5 out of 5 stars
Fried Clam Strip App: Thought they were nice and crunchy and cooked well but again I doubt they are made in house, they were also priced well, and the portion size was definitely on the small side to share with a group. 4 out of 5 stars
The Naked Roll: The lobster meat was fresh like the menu states, ill give them that! Confused at why they serve Lobster Rolls on a hoagie roll?!? They should do what the other restaurants do and serve it on a smaller type of bread. There was WAYYYY too much bread to lobster meat ratio! Because the bread was so large there were many bites of my lunch where all I got was bread & lettuce! I feel like I got scammed because there really was a minimal amount of meat on the roll. The bread was also overwhelming taste wise and it took away from the taste of the meat. There was also a huge lettuce leaf on my sandwich which made the taste of the meat minimal.
My Roll came with fries which I did enjoy & and a choice of cole slaw or a pickle- I chose cole slaw and did enjoy it. Overall I would never order The Naked Lobster Roll again. It was so underwhelming. 2.5 out of 5 stars
Claw Burger: Cheese costs extra. Asked for Medium and received Rare, which after waiting for almost 45 min annoyed me. If I'm waiting that long for food it better be amazing! My friend who ordered the burger didn't bother to complain because we were already so frustrated with the service. The burger was also EXTREMELY dry! Came with fries and a choice of pickle or cole slaw. 0.5 out of 5 stars
All and all I wasn't impressed with Claws in the slightest. I so badly wanted to like this place but it missed the mark by a mile. Lunch shouldn't take 45 min to be prepared and served! read more