As usual, Niko is knowledgeable, capable, quick and always a super nice guy! I can't say enough…read more He is the best repair guy I've met in decades! He and his company- Real Tech, are definitely the way to go!

Our washing machine broke and I called real tech. I was able to get an appointment the next day and…read morethey were super helpful and friendly and explained everything in detail. I really appreciated their honesty about what was wrong and how much it would cost. In the future, if I had another problem with another appliance I would call them again for sure.

We have used Bishops several times. Preston is always on time and professional. I trust him to do…read morehis job without adding on a bunch of BS work. When we finally have to replace our HVAV I will go to him first.

The team came out and fixed ducts with broken straps and patched some issues with unprotected holes…read morethrough fire walls. The team was easy to work with and cleaned up properly after themselves. No complaints. The price was appropriate for the work that was needed. I never felt the quite was too high: no game playing.

I called due to having problems with our HVAC system. Belinda answered my phone call and was very…read morecourteous and professional. She was knowledgeable and asked intelligent questions to understand the issues we were having. When Chris the technician arrived at our house, he quickly diagnosed the problem and proceeded to make the necessary repairs in short order. He also was very courteous and professional. Would highly recommend this company for HVAC system repairs.

Elk Grove Plumbing, Drain, Heating & Air came in to provide a quote. The person that came was…read morefriendly and took a quick look and provided info on what kind of system would be good for our house. Their initial estimate was for a smaller system so I requested that they provide an estimate for a larger system. The staff was great and provided an estimate for the larger system which I appreciated. On the day of setup, they two employees provided information on the system and were timely and quick in set-up. I appreciated how friendly they were and they provided information on the system. During set-up they notified their might be a power issue related to the system but after discussion with the owner, they determined that the system would be adequately powered. Overall it was a great experience and I believe the system the set-up was a great value. Looking to get lower bills in the summer when the heat cranks up! Only issue that I did not notice till later is that they actually had changed out to from a stealth to a trident but they had upped the version. Initially I was surprised by this but since it was a larger system and it was still able to be powered I did not have any issues.

I had a new HeatPump system installed by Jaguar. Jeff arrived promptly and provided a quote that…read morewas lower than those from the other two companies I had consulted previously. He did not attempt to upsell me. The installation was carried out by Jose, Devin, and Fernando. It was completed in under two days, and I am extremely satisfied with the results. The inspection took a bit longer due to the unusual work schedules of my husband and me, but I am very happy with the outcome. If you are concerned about the cost, Jaguar offers a 0% financing option through Wells Fargo. I felt somewhat stressed due to the unexpected expense, but my payments are quite manageable!

Hubby scheduled an appointment for a quote for a new furnace and AC. They were supposed to be here…read morebetween 12-2. We got a text at 1:58 that they are going to be on their way. It's going to be pretty awkward explaining to them that they are going to have to end the visit if the other company that we booked for a quote shows up as they too are on their way and actually on-time. No calls, no apologies on the text. First impressions are lasting. I encourage the company to be more proactive and timely to create good impressions. Update: Jeff showed up at 2:24 reeking of cigarettes and has made everywhere he has walked smell. Blamed the lateness on the heat.

Our AC stopped working on Friday night. We reached out to a few places, Reys responded first so we…read moreset an appointment for Saturday between 2-4pm. Adrian showed up promptly at 2:45, he did an inspection explaining everything he was doing. He found the problem and replaced the capacitor. Adrian was professional, knowledgeable and very nice! Look forward to having yearly maintenance completed by Adrian!! Thank you!!

I will preface this review by saying that this company is responsive and will get a tech out there…read morequickly. But unless you need a simple, residential fix of your HVAC system, they won't bother to service you. I had a tech from Rey's come out a couple weeks ago and after looking at the condenser for Gree mini split that was experiencing an H5 error, the tech just didn't want to diagnose it and look at fixing the unit as he felt it "was too complicated" for as he stated, they only do residential HVAC systems. My unit is part of an apartment complex which is classed as commercial, but HVAC systems are HVAC systems and a company like this one and with their reputation, should be able to fix this. I will also grant that the system is 10 years old. But I had another tech come and was able to diagnose the issue within 30 minutes and found that I just needed to replace a couple temperature sensors that cost a total of $100 and got it up and operational within an hour. Also, the reason I contacted them is that they are listed as a Gree certified partner vendor. He also complained that they used to go out of their way to service customers but got burned or ended up spending too much time and resources, so they now decline service that they consider not "worth their time and effort". When I hear this, I believe this is a company that grew too big and now only focuses on things they can fix easily and will avoid things they consider too difficult. But then my fix was actually pretty easy. Just be aware of their current business state and make sure your fix is easy, but then why bother I guess? Good luck with this contractor...

They came in with solid equipment and lower bid than the competition. When there were some minor…read moreproblems with the initial set up they showed up promptly and made a things right. The house is much cooler now and the electric bill is more manageable

I'm realizing that HVAC has a ridiculous mark up on parts or has the best wages of any job ever…read more Paid over $400 for a part that's maybe $30 online and took less than an hour to diagnose and switch out. Should have done my research ahead of time. The technician was nice although he insisted the part was a 'voltage stabilizer' for outdoor use even though all the internet searching in the world says it's a motor capacitor.... and not very pricey. See pics. Close up is what he put in, the screen shot is one of many results that popped up with all the same info. Not saying don't use the service but maybe research and purchase the parts yourself.

Our AC is on its last legs an I was dreading the summer so we finally decided to get our AC…read moreserviced. I think it was a Friday night and I sent a quote request on Yelp and Roi reached out right away, offered a quote to take a look at it. Scheduled a visit to the following Monday. They sent Thomas out to take a look, he was very up front about the condition of the unit and advised that there was alot of issues, which we totally get. He was very thorough and took a lot of reference photos and explained what he was doing. We agreed to look at getting a new system and set up a meeting with Kyle for later the afternoon. Kyle was also amazing and went over the pricing and options, you never want to pay for a new AC unit but it's a necessity here so and they made sure we had a great deal. Installation will be later this week! I look forward to a frosty summer!

Fast service. Lots of upsell pressure. Work was completed per my instruction, but the quality was…read morenot up to par. Discussed with management and they came back to finish the job. Two years later, system still works great. Three stars due to the upsell pressure and poor first-pass quality. Grateful they came back and made it right. For what it's worth, the upsell comes with the territory. And, not every company will proceed with the necessary work without it. Atticman did.