I would say that this hotel has some of the best hospitality I've ever experienced. With never having been to NY, this was the first hotel that we have experienced and to be honest, if we come back, we would definitely stay here again. To start, the room & bathroom were VERY clean and of course, that's important to us! The sheets and towels were really nice & white, as if they were new and it smelled good, but not overpowering which was a plus. I also really like that they have 4 elevator bays, it made things go by a lot faster since it seems like a busy hotel. The location is also great because you can walk so many places! There's a really good convenience/deli store nearby that we frequented daily. It's also close to Blue Bottle Coffee and not too far from Liberty Bagel. We are also close to Wall Street! So it's by a lot of things. Very walkable. The best part about this hotel was the customer service. Everyone that we interacted with was so pleasant! Everyone said good morning to us, greeted us with a hello or just gave us a friendly smile. It was every single person, not just the individuals working at the front, but literally everyone. They made us feel SO welcome and like we were family. I saw them do this with others as well so it really seemed genuine to me. The hotel also has a lot of lobby seating, a meeting room area, a restaurant that it's connected to as well as a bar/restaurant on one of their own floors, so there's quite a bit here. There's also a fitness center! Really great experience, truly. Thank you!! read more

Club Quarters Hotel World Trade Center, New York - Hotels Near Me - New York, New York

We stayed at this hotel back in November and it was pretty standard. We wanted to stay close by a friend we were visiting, so the priority was location. This hotel does offer a good location, but beyond that, left much to be desired. The lobby and halls are very crowded, and it's easy to get confused with the hotel on the other side. We were given an accessible room for some reason and the shower had no divide, so water ended up getting everywhere in the bathroom. The bathroom was very outdated as well. The room was clean but also very small and basic. Definitely helpful to know what you are getting, but next time we visit NYC, I'd prefer to try staying somewhere else. read more

The view is nice, but be we're expecting to have a view of the wtc tower.the The room smells like fish and baby powder. The fridge doesn't work well, the vending machines are almost dead, and it gets worse. The plugs don't work. Which means the hotel might burn down one day. My mom came with me and she needed a refund and it will take 3-5 BUISNESS DAYS! We are expecting to leave on Monday. And if we need to live on chips, it's worth actually getting home. B read more

This hotel is very well located, it is clean and the people are polite. The rooms are nice and clean. Only one bad thing, housekeeping. After the first night we call and asked for servicing the room at 11. We had to come back to get ready for a wedding. When we got to the room, it was not done. The next day they serviced the room but left the coffee maker dirty and they did not replenish the coffee. We asked them to close the pull out sofa bed and they did not. I would stay there again though. read more

Amazing views! Location Location. Parking was terrible but That's NY! check in was smooth but we were given someone else's room .. when I slipped in the key another couple WAS GETTING IT ON.. oops! Long story short we were given another room fantastic room on the 19th floor with gorgeous views overlooking the twin towers memorial. Floor to ceiling windows and doors that opened up for extravagant views. We tried out the rooftop bar which was pretty but expensive. That's NY! Cannot speak to the amenities as we were out and about. The hallways are very narrow but that's common in big city hotels. Check out was smooth as well and the staff were pleasant. Definitely a great hotel if you want the VIEW! read more

Club Quarters Hotel World Trade Center, New York - View from every floor to ceiling windows - Hotels Near Me - New York, New York

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Amazing staff & attention to detail was phenomenal. Made my stay perfect, even when my flight got canceled. They worked with me. 10/10 recommend for your stay in NY read more

Wow. Amazing location, service, views, staff and pillows. If I could leave a 10/10, I would.

Unfortunate!! False advertising! Dirty! Rude! I paid $1,000.00 for two nights, for myself and my two daughters. In my booking and in photos of the room there was to be a balcony and sleeping accommodation for three people. A king bed and a sofa bed. The "king" was two twin mattresses pushed together and we had to rearrange heavy furniture to pull the sofa bed out. We (all three of us) went down to the front desk shortly after check-in assuming that they had given me the wrong room, because of the lack of balcony, but I was told I would have to pay more, and that the balcony rooms didn't have a king bed. Later that night I tried to pull out the sofa bed and there was not enough space. I called down to the same attendant (Steven) and was told that "Usually three people don't stay in that room". When I asked him why he didn't tell me that at 4pm when he saw all three of us were at the front desk he replied "Well, usually a maid will come move the furniture". Neither of these things were mentioned and he then rudely asked "Well! What do you expect me to do about it now?!" I just hung up and had my kids help me move the furniture. The view was great! But definitely not worth the expense, filth, or treatment we received. read more

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Loved this hotel. Great rooms great service. It was a very very nice hotel. Will be back

Chosen as it was within walking distance of my business worksite. The morning coffee service is passable, but the one machine that offers hot chocolate, cappuccino, espresso, etc, is popular but also sometimes not available as it needs cleaning. There are Nespresso machines in the rooms. There were no pastries, fruit, or other offerings. The best part was my comfortable bed and excellent pillows. Very quiet for the most part. Being an older building the floor layouts take some getting used to as it's rather like a rabbit's warren. My cellphone's GPS had a terrible time tracking where I was. It consistently showed me in another building a couple blocks away. It's NYC, what more can one expect? There are a couple of nice places to eat nearby but being in the financial district most places close down fairly early. Plan ahead! read more

The best part of this hotel is the location near the World Trade Center/ lower NYC! Easy to walk around and in a convenient location. The room was also a good size and bigger then what I was expecting for a NYC hotel. My only issue was their shampoo / conditioner aren't locked up so anyone can easily open up the bottles, which isn't sanitary. Another thing is you can easily hear other people, so when my neighbor kept going in and out of their room at night I would jolt out of my sleep thinking someone came into my room. They have a beautiful rooftop / lounge which also serves drinks. Another perk of the hotel are the views! read more

Club Quarters Hotel World Trade Center, New York - Views from rooftop - Hotels Near Me - New York, New York

Our constant quest to try different locations in the city led us here. We got a great weeknight rate. It's about 3 blocks from The Oculus, so lots of transportation options in, out and around the city. It's close to all of the WTC monuments; our bed actually faced out of a large door which opens, with an incredible view of The Freedom Tower. The room was very spacious, came with Keurig, fridge and microwave. Free coffee available in lobby and water filling stations in each floor. It was clean and check in staff friendly. Night cap drinks at the 20th floor rooftop bar made a nice end to another great day in the city. read more

Club Quarters Hotel World Trade Center, New York - View from the bed - Hotels Near Me - New York, New York

Perfect if you are looking to stay in lower Manhattan, seeking to be in walking distance to the World Trade site & Memorial, Battery Park, Museum of Jewish Heritage, Brookfield Center, Staten Island Ferry & Seaport. I guess the FiDi too, if that's your thing. But if you are traveling up to the Village, Theater District, Central Park, Times Sq etc, it will be a time suck in travel and honestly if you are going to be out late at night uptown, I would definitely not come down here no matter how close you think it looks on the map or how reasonable the rate is. The room is small. No cough in the standard queen. The queen bed looked tiny and there is a chair, desk and chair, small closet and efficiency bathroom that will be unfamiliar in size to those living outside of a large, major city. But it makes up in comfort, bed was great, excellent pillow (nothing worse than flat, old feather pillows) and shines in customer service, view from the 20th floor lounge and the amazing stack of bottles with filtered water for you to fill and take..in the lobby lounge there is also sparkling water along with a nice coffee machine with many options and tea. While the rooms & bathroom are a bit dated and worn, I found everything to be clean and working. I enjoyed the CQ service so much that we just booked 2 nights in Phily CQ Rittenhouse Sq. read more

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This is my first time to stay in Club Quarters World Trade Center, NYC. The express self check-in doesn't work for us. Prior to our trip, the hotel offered us options for upgrade so I upgraded the room for me and my son. The express check-in can't find our reservation. So we went to the front desk. It took forever for the front desk staff to find our reservation and still cannot check us in, she had to call her manager who cannot do anything as well. In my every trip to New York I need all the time I can get, and we lost a lot of time at the front desk just to check in and we're the only guest at the counter. Finally, we were given the key and we saw the room. It is clean and nice, with a balcony and the great view of the World Trade Center. The room is a little smaller to my expectations of an upgraded room. They have a bar at the rooftop, gym, free chilled water with refillable water bottles, a big plus. Free coffee and teas as well at the lobby all day, and a laundry room in the hotel as well. Quincy and Emely were awesome in helping us with our requests in our stay. They have a number that you can text if you need to something like towel or blanket, and you can text as well for your inquiries instead of calling the front desk. Quincy assisted me prior to my stay until the day of my check out. Excellent service by Quincy! Would love to stay here again. It is walking distance to the Wolrd Trade Center and The Oculus, the transportation hub with shops and restaurants. From Oculus you can go anywhere with all the subway connections to explore New York City. A lot of souvenir shops, stores and restaurants as well around the hotel area. Check it out when you're in NYC! read more

Loved the staff and location of the hotel! Got a very good welcome coming into the building. was able to get a room even though some hotels make you wait till 3pm to check in. The room was amazing and the bathroom was super clean. Couldn't have asked for a better stay at a hotel. A great location! A walk away from the Oculus, One World Trade, 9/11 Memorial, Brooklyn Bridge and surrounded by delicious restaurants. read more

Club Quarters Hotel World Trade Center, New York - Hotels Near Me - New York, New York

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This hotel really exceeded my expectations. Unfortunately, we arrived late on a Saturday evening due to flight change. We had booked room almost six months earlier and received a not-so-great suite, with extremely noisy neighbors. After speaking with Janice about it , she listened to our issues and quickly offered solutions, not excuses. She remediated the issue the next day, providing us with a wonderful rest of stay experience. It really made the difference between a negative visit and a fantastic one. Also special props to Runita whose calm, professional demeanor is an asset to Club Quarters as well. Thanks to all the hard working staff who really make this location a gem. Will most definitely be returning. read more

Club Quarters Hotel World Trade Center, New York - View from room. - Hotels Near Me - New York, New York

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Pros: Club rooms offer great views of the World Trade Center, 2 Beautiful rooftop on each side of the hotel, and the staff was very friendly Cons: Wifi is Terrible. check in is at 3pm (waited nearly 2 hours for our room to be ready). The bathroom in the "club rooms" was super underwhelming; showering in such a tiny shower was super depressing and annoying. Lastly, the AC/heater in our room kept going "offline" which made our hotel room go from warm to freezing cold. read more

Club Quarters Hotel World Trade Center, New York - View from club room (4th floor) - Hotels Near Me - New York, New York

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This is a great hotel. The location is great and so is the customer service. Only some rooms have a refrigerator and fortunately mine had one, however the front desk associate stated they could find one to use if the room didn't have one. In addition, this hotel gives customers a number to text when you need additional items and they are very response. I give Janice and Yardley 5 Stars!!! Overall, great experience here! I recommend this hotel. This hotel is next to the 9/11 memorial site in the financial district. read more

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This hotels service was horrible! We had to go down a few times to fix issues that the front desk messed up, and still didn't end up with the room we originally booked online. The male front desk agent was so rude, and unprofessional. First, he didn't activate our keys for our room, so we went down to figure out how that was possible. Second, he gave us an accessible room with a roll in shower, which we originally booked a room with a bathtub and a view, and lastly after going down a second time, he gave us another room on a different floor, that was a lot smaller, no bathtub and no view. (The room we reserved was with a bathtub and a city view). This will be the last time i stay at a club quarters hotel. If customer service and hospitality is your business, they failed horribly here. I do not recommend and i will not return. *this is the second club quarters hotel i stayed in. Both experiences were bad* read more

We stayed here for two nights during a short weekend trip to New York. It's located right next to the World Trade Center Memorial and their roof top has an excellent view of the memorial. Definitely check out the roof top. The standard rooms are pretty small and remind me of the tiny hotel rooms in Tokyo. Our room was clean and quiet, nothing to complain about. The shower was decent, but I feel like it head was made for shorter people. Two little perks of staying here are the 24/7 espresso machine by the lobby and the availability of DIY refillable cold bottled water on each floor. I've never stayed at any hotel with a water station before and this was such a nice aspect of our stay here. read more

When I saw pics of the spectacular terrace room views I pictured beautiful tall buildings lit up at night. Instead, I saw bholdings falling apart and under construction. The people next door were very loud large group partying until after midnight. we had early morning flight and needed sleep. The room had not been properly cleaned with hair on toilet seat and bathroom sink clogged. Otherwise, great staff and hospitality. read more

Club Quarters Hotel World Trade Center, New York - Hotels Near Me - New York, New York

Nice accommodations. Clean linens, room, bathroom. Minor aesthetic touch ups here and there but nothing that would detour me from coming again. Bed was super comfortable, pillows mold to your head which we like. Bathroom amenities, soaps, shampoos and lotions we loved. 20th floor bar is exceptional, Brian the bartender, makes an excellent Manhattan (with proper cherries) and Cosmo. Free filtered water, both still and sparkling, fill stations were a nice touch. Kerig machine in our room. No breakfast or vending machines that I was aware of. Front desk people were helpful and accommodating. Very nice overall. Splurge to get a room with a better view. We didn't and had to look at the Marriot next door. Negative is the check-in process which was all kiosk oriented. We waited 2 hours at the bar for the email confirmation but it never came. Inquired with front desk and they quickly got us the room number and key, apologized for the inconvenience. Good restaurants, subway all within walking distance. Half hour walk to a more vibrant nightlife/dining scene. Try George's for breakfast and lunch. Delicious bacon, egg and cheese on a bagel sandwich. read more

The room was clean and there were no issues with the room itself. When we went to check in, I was told that my reservation was under someone else's name. I booked the travel through capital one so I called them and they confirmed that my name was on the reservation. The employee at the front desk was very quick to say that there was nothing he could do. So capital one called them on my behalf and got them to change the name. It was ridiculous that the front desk employee would not help us, so I had to sit on the phone with customer service to get him to do anything. The front desk employee never apologized for the inconvenience, after he finally changed the name on my reservation. It might have been capital one's fault but the employees lack of helpfulness or problem solving was definitely a sour part of the experience. Not once the whole weekend did I feel that I received good customer service from any of the employees working the front desk. read more

My husband and I were wonderfully accommodated and assisted. The staff was superb, professional, and kind. They went above and beyond the call of duty, thus making our stay a lovely one. The room was decently sized and pleasant. The bed was comfortable. We didn't need to use the sleeper sofa. There were several amenities and other conveniences. There's a lot of excellent food nearby. Morton's, The Steakhouse is attached to and can be entered through the hotel. Other food spots are on the corner or a few blocks away and any cuisine is delivered quickly. The rooftop bar has one of the best panoramic views in the city. The bar has enjoyable tapas. It would be nice to get a little more, maybe small plates or simply expand the menu just a bit. Breakfast, even something simple, possibly to go with a dine-in option would be great too. The space is delightful and the service was on point. I requested a late checkout and it was granted quickly, with no problem. The stay was quite enjoyable and exceeded our expectations. Show less Date of stay: February 2023 read more

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We found this room only a few weeks ago. It was a wonderful experience with e beds being extremely comfortable and the staff was beyond friendly and helpful. Had a great view!! We highly recommend this hotel! read more

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Stayed at this hotel in July 18, 2022 with my adult son because we had an event to go to near the area and because we also work near the area. I booked a suite in order to have separate sleeping quarters. My son was unable to sleep on his pullout sofa due to the nature of the mattress. They didn't even have sheets on the mattress or a comforter. We also could not have coffee due to creamers being expired and the coffee maker being so dusty. Beautiful view, but what good is the view when mattresses are heavily soiled and creamers are expired. I'm so disappointed with this hotel. Reached out to corporate office, via Instagram and Twitter, and my complaints fell on deaf ears before I decided to write this review on Yelp. I would never stay at this hotel again. You have been warned! Totally disgusting!!! read more

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We booked a family style room here for a weekend and had a wonderful stay. The family style room was two adjacent rooms connected interiorly by a door that you could lock on either side. The room itself was perfect: we had two bathrooms, a kitchenette, and two TVs. There was ample sitting areas, a coffee maker in each room, and great views of FiDi and Battery Park. The staff was wonderful: attentive and easy to get ahold of when we needed more coffee or towels for the room. The only complaint I'd offer is that the water pressure for the showers was pretty low. That said, our experience was excellent overall. On another note, the hotel is nearby to several sites and restaurants. We were walkable to the Freedom Tower, 9/11 Memorial, Oculus, Battery Park, and the Staten Island Ferry. We were also a short walk to the World Trade Center subway station, which was very convenient. I'd definitely stay here again! read more

Club Quarters Hotel World Trade Center, New York - View of FiDi and Battery Park in the distance - Hotels Near Me - New York, New York

This is my third stay at this hotel. Always a pleasant stay. The area is quiet for NYC and clean. Its location is walking distance to the world trade center, pizza, breakfast restaurants, Starbucks, steakhouse, souvenir shops, Wall St. and so much more. I have an 8-year-old, this worked perfect for us. He was able to experience Christmas in NYC without the daily crowds in other parts of NYC. The hotel is clean, well-staffed and offers free beverages throughout the day. This includes bottled water on every floor. The rooms are smaller (even the suites) but updated and comfortable. Nights are quiet and feel safe. Easy drive to Little Italy and Battery Park. The lobby offers service for Taxi or any of your daily needs. Highly recommended. read more

We were on the last leg of our NYC vacation and needed a place to stay to visit the 9/11 Memorial and Statue of Liberty. My husband chose this place based on location and how close it was to the 911 Memorial. This location is very convenient to everything. A few steps to Liberty Park, 911 Memorial, 911 Memorial Museum, Oculus, Westfield Mall, Brookfield Place and the Hudson River Esplanade. Pros: * It is a 5 minute walk to George's on Greenwich. * Laundry on site (12th floor) but you have to schedule it with the front desk. They provide a small sachet of soap & dryer sheets NO fabric softener. So bring your own or enough to supplement. Also you'll have to pick up the keys from the front desk (more on this later). Laundry slots are only 2 hours. * View of the Top of the World on the 20th Floor. This is a lounge area with an outdoor balcony with a wonderful view of the 911 Memorial and Liberty Park. Great place to eat, hang out, work or just spend time outside of your room. There are tables, chairs, arm chairs and TVs. Also, there is another balcony on the opposite side, a lot larger but with a city view. * There are stations with refillable plastic bottles and drinking water. * If you need anything, they provide you with a number you can text or call at any time. I recommend you save the number on your phone in case you lose the card; for toiletries they will leave in your room but for coffee pods and other drink paraphernalia you'll need to pick those up from the front desk or just grab them from the area off the lobby. Observations * Staff isn't particularly pleasant. They are courteous and professional enough but definitely not like staff from other hotels we've stayed. * When I scheduled the laundry slot the front desk told me someone would meet me in the laundry room to unlock the washer & dryer. Our slot started at 9p; we waited until 9:10p before texting then was told you have to pick up the keys downstairs by someone else. I didn't care either way but if you are a single person or someone with young kids this could be an inconvenience. Then because we were misinformed our laundry wasn't finished until 11:24p by then they'd already called our room and sent someone to the 12th floor to "hunt me down". * Lobby is practically none existent. You could stow your luggage and such in the area off of the lobby where the coffee pots are while you wait to check in or out. * Room was clean sealed with a sticker to show it hadn't been opened since the cleaning. * View from the 18th floor was nice enough. * If you need to park, Icon Parking is around the corner next to Dunkin' Donuts. Make sure to validate your ticket AND you have to pay with a credit or debit card to get the discount. The discount is substantial. Our original total came up to $232 and we paid $130. * No maid service unless you ask for it at the front desk. Hence the number to call or text. *Room was a comfortable size, clean and efficient enough. No refrigerator or microwave though. * TV has Netflix and YouTube. You'd need to login to your account. Also you can link devices. * No HBO or any other premium channels. read more

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Planned to stay two nights but for personal reasons left after one. We booked ahead with a no refund clause but the hotel allowed us to call Hotels.com for a refund and they would approve. - Colin at the front desk was wonderful. We booked a queen room but got an accessible room instead, which I think had a full size bed (that wasn't fun) Room is small but nice. Smelt like new carpet. 20 floors so the elevators are kinda slow. Rooftop bar on the 20th floor that we didn't visit. Dog friendly! Very close to WTC and subways to get uptown. We'd stay again if needed to be near the WTC. Parking is the only issue, no valet so good luck finding an open garage unless you try and pre book. read more

CQ: "We've upgraded you to a suite." Me: "I've just written this 5 star review!" Really I lagged - it's been a few months overdue. I stayed here once before; dunno if that factored into the random upgrade. Pricing: Just like Vegas higher on weekends, very reasonable ($125 on weekdays) Location: Walking distance to NYSE-Fearless Girl, WS Bull, 9/11 Memorials, One World Trade Center and its observatory, and Oculus. Whole Foods half mile away is doable. It's not ideal for seeing the majority of Manhattan. The area tends to shut down after work hours as the working mass goes home. Great views: For the rooms facing One World Trade Center, especially at night. It's aged a bit since my first stay, but still feels modern and clean. I'm still a fan and would stay again. read more

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- Check in and check out was convenient - Self water fill station was great - Great location - Room tv remote did not work - No room housekeeping service - No airport transfer available - Some plugs in room did not work - Felt more like a 3 star hotel rather than a 4. read more

Amazing view amazing staff! Literally in the center of EVERYTHING!! I will 100% be staying here on our next trip. read more

Perfect stay - Very comfy, but not stuffy. I'm quite used to the small size of NYC hotel rooms, so I found the Club Quarter room to be still a little small (even for one person), but it was well appointed. Small work out facility but they have free weights, and complimentary bottled water. Plus there's a Planet Fitness within walking distance, so it wasn't a big deal. The location is great! It's so close to the 9/11 Memorial. The views on the top floor are amazing! I always enjoy staying here. read more

First time in New York - first time at Club Quarters. I gotta admit, coming from JFK to this hotel made me cringe. Dang, this is NY? -_- I didn't expect much from the hotel either, when I pulled up in my yellow taxi but when I got up to my room on the 7th floor.. WOW. I was thoroughly impressed! They have bottled water on every floor for FREE (what whattt), they are very environmentally friendly, ice (3rd floor), and a fitness room (on the 6th). Breakfast at 7am.. man, I already memorized the list of important stuff! Overall though, the room is small but a very simple space. Very nicely kept, and a modern furnish. WOW! I'm really liking this place! :) I don't have a bath towel though.. :/ read more

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The hotel was clean and updated. One thing I love about this chain is that there is complimentary water. Each floor has a water cooler and bottles to fill. On the ground floor off of the lobby, they have a lounge area where there are snacks - fruit, nuts, banana chips, M&Ms and a machine that makes espresso, cappuccino, coffee. It has a fridge with soda in it that is complimentary as well. In the evening from 5-6 pm they have a wine happy hour with complimentary wine! If you are looking to go to the 9/11 memorial, it is right there. We could actually see it out of our window. The only minor negatives - The rooms do not have USB ports for chargers, so be sure you bring a plug. There are not safes in the room. No in -room fridges. You can request one but it is not guaranteed (I was not able to get one). One front desk member out of the 3 that I dealt with wasn't very friendly. It seemed like it was effort to have to speak to us or address anything. hint - If you utilize the parking associated with the hotel - it is confusing. You enter 225 Albany St in GPS. When you pull up to the garage, you would think it may be full because the doors are shut and there are raised poles that will lower into the ground, once you pull up. I would definitely stay here again. read more

Great comfortable hotel to stay at. Most comfortable bed I've ever slept in in a hotel for a very very long time. Great with the social distancing and Covid protection. Love the temperature control in the room, great shower, very very clean. Hope to visit again soon. Thanks for the service during the 2021 blizzard. read more

I recently stayed at the Club Quarters World Trade for 3 nights on a work trip to NYC. Club Quarters is a preferred hotel of my company because some of major global offices are right near Club Quarters locations. We went through our usual travel company but couldn't find a good deal (anything under $300 a night) but found rates of about $210 on Hotels.com. This isn't an ad for Hotels.com but I'm happy to save my company money when traveling. When I checked in the process was a bit confusing. There are two entrances to this hotel which lead to two different front desks. The entrances are right next to each other and the staff can walk between the two front desks to help guests. I don't understand it. There are also two sets of elevators, separated by a door. Do the elevators go anywhere different? No....they're just separated by a door. Eventually I got up to my floor and found that the elevators are also separated by a door in the hallway too. Why? As for the room, it's what I have come to expect having stayed at 3 other Club Quarters hotels in the past. Small, clean, comfortable rooms, no frills, and a confusing maze-like system of hallways and passages. The rooms were quiet as I couldn't hear much in the way of city noises. Generally I have no complaints at all. I wish I had a view of the World Trade Center sight but instead I faced south down Washington street towards the confluence of the East and Hudson rivers. All in all a good stay. My only complaint was with my thermostat. When I checked in the room was at 65 degrees which was a bit chilly for me. I set it for 70 but according to the display it was never able to get that warm always hovering around 67. I'm not sure if it was even on or not. Not the end of the world. Would I stay here again? Yes. I give this place 4 stars. The experience didn't blow me away and definitely met my expectations. read more

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We stayed here on Friday 12/25/2020 The staff where really friendly. Clean place. There's a floor where you could can bring your own food and eat there while watching the view of the 9/11 memorial. Our room was ok but we were here for one night. Bf wanted a room with a view of NY which he requested before coming. Something that this hotel can do is fix the sheets of the bedding. I wasn't a fan how they set up the bed because the sheets didn't cover the mattress it was just one sheet and then the comforter. You can monitor the room temperature which was cool. I recommend you guys to bring your own blankets. We will be back but will ask for a different room with a better view & better bed lol. read more

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Stayed here for the first time last weekend. Was planning to spend most of our time in Brooklyn so the location was perfect. I arrived at 10am which I know was way too early but shockingly my room was ready and they let me check in! I had requested a high floor and I was given a room that was on the 14th floor and had a giant balcony! I was thrilled. The room was perfect; clean and quite spacious by NY standards. The bed was super comfortable and the water pressure in the shower was awesome. I love the little touches like afternoon snacks in the lobby as well as happy hour at 5. The rooms have keurig machines and there is a coffee cappuccino and espresso machine in the lobby. I also loved the refillable water stations on each floor. We had such a nice time on our balcony that we never made it to the roof top! There is parking at the hotel for $50. I used ParkWhiz around the corner for $30 read more

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