I recently bought a home built in the 70s, which had a past end-of-life furnace and which sensibly…read moredidn't have cooling, though I wanted it as its become increasingly important over the years. I pitched a project via Yelp to install cooling and replace the furnace to all of the most highly rated companies in the area. All of them recommended a heat pump as opposed to traditional AC. Better Air NW's proposal was not only the least expensive by a fair margin, but also offered the highest quality machines and best warranties. Normally, I'd be pretty skeptical at that combination, but all of the positive reviews on Yelp convinced me to accept their offer. A few days later, as I write this I'm basking in the warmth of my new heater. The installation was smooth, painless, and well done. Despite some unexpected challenges in the home's design to figure out and overcome, they charged exactly their estimate; there were none of the kind of headaches or scams that one often expects dealing with contractors. All in all, great experience, these folks deserve their lofty reputation.

Resharing my review from Google:…read more We contacted several contractors for estimates on a new compressor and ductless mini-split units for two rooms of our home. Better Air NW was the only one who didn't give us pricing or a plan and the only one we had a negative experience with. During our in-person consultation, Jered focused on our HOA almost the entire time. Our HOA does have requirements in this area that we don't think are enforceable anymore, and in any case, that's our issue to sort out once a proposal is in place. We reassured Jered we would handle the HOA ourselves and wanted him to treat it like any other job: propose whatever setup his experience would call for and walk us through a plan and pricing. He kept coming back to the HOA anyway, and we struggled to get him to focus on the plan instead. He even told us one of the rooms was "impossible," and when we asked why, the answer was the HOA. It really felt like we were grasping at straws here. By the end of the consultation, our time had been wasted and we still didn't have any pricing or a plan. Later, he texted us that they couldn't do the job, without giving a reason. Since we never got one, we were left to guess: to us, the constant focus on the HOA came across as an easy way to pass on a job they didn't want to take on. No other contractor had trouble coming up with a proposal and pricing. Either way, our suggestion to Better Air NW is to be upfront.

CM Heating did an excellent job from the first person who came put and talked us through our new…read moreHVAC systems options to the installers and most recently, Tobin, who came out and inspected a potential problem I reported and provided a ton of great information so we can optimize efficiency and longevity of our systems. Everyone has been really great to work with. May 2024 - I finally scheduled our annual maintenance. They sent James out. He was fantastic. A wealth of knowledge, polite and professional. I signed up for the annual maintenance plan to save money. He made good recommendations based on my needs and concerns of my allergies. Much appreciated! 2026 update - our heat pump stopped working and needed replacement parts. I paid for them to send a tech to diagnose it and they followed through with the work which is under the 10-year warranty. Tech, Hagen was very nice and professional and made sure to answer all of my questions. Kudos to the office staff, Brittny, Erin and everyone who took my calls while I was eagerly waiting for parts & repair. They treated me very kindly and proactively communicated each step of the way. I hope that this fix lasts a long time, or at least until we upgrade to a newer, more environmentally friendly unit.

We had a great experience using CM Heating. We had Trevor out to give us a quote. He was very…read moreprofessional and answered every single question that we had. We approved the quote and they were actually able to do the install the next day, which was awesome. We had a new heat pump installed. Tim and Saul were the main technicians on the job. They were absolutely amazing and answered the other hundred questions that I had throughout the day. Everything was very professional. They cleaned up everything very well when they were done you couldn't even tell they were there. I was very impressed with our experience with CM Heating and will definitely use them in the future for everything we need.

Our A/C didn't fire up as expected after the winter. We tried a couple self-help items and knew we…read morewere in over our heads. NHH &A had been recommended by a neighbor so we booked online. At first we were worried we were dealing with an AI scheduling bot, but nope, just an efficient scheduling person. We scheduled on a Sunday and they were here on time Tuesday as planned. They quickly assessed and resolved the issue and gave us information about how to clean a hose (or some such technical thing). In and out in about an hour, and the cost was VERY reasonable. With a discount for paying by check. We will call them again without hesitation!

The team diagnosed and fixed my problem all within 24 hours of my initial message. Thank you so muchread more

Thank you Gil Mendoza with Innovation HVAC! When we were…read morehaving trouble with our AC unit, I sought 3 bids for repair or replacement; 1. The first company told us our unit was beyond repair, and we should replace it and our furnace 2. The 2nd company told us they wouldn't even look at a unit over 20 years old 3. Then Gil arrived, and inspected our unit. He replaced one part and it is working just like new! For a few hundred dollars we have central AC back in our house...and Innovation HVAC has our utmost gratitude for savings us THOUSANDS of dollars!!!

Excellent service from Innovation HVAC! Susana was very responsive. The technician arrived on…read moreschedule, and the AC was repaired quickly. The cost was surprisingly affordable compared to other quotes. Highly recommended!

I've had an excellent experience with Kings Heating, Air & Electric. About a year ago, they…read moreinstalled our new furnace and air conditioner, and the entire process was smooth and professional. Today, they came out for the complimentary annual maintenance that was included with the installation, and Geoffrey did an outstanding job. He was professional, thorough, and went above and beyond to make sure everything was working properly. He took the time to explain what he was doing, answered all of my questions, and made sure I was completely satisfied before he left. It's refreshing to work with a company that stands behind its work and honors its commitment to customer service even after the installation is complete. I truly appreciate the complimentary maintenance and Geoffrey's exceptional professionalism. He offered a maintenance plan with a good value but I like the fact that there wasn't any pressure or push. I will definitely recommend Kings Heating, Air & Electric to my family and friends.

​I​n early February when the heat went out at the house I'm ​currently renting​ in Edmonds, ​with…read moretemperatures in the high 20s low 30s, it quickly became an urgent situation. ​I​ am so grateful for (and incredibly impressed by) the prompt and professional work of Kings Heating, Air & Electric​! They stepped in​, worked with our landlord even when he was out of town, and took great care of us. They installed a Mitsubishi heat pump system, and the difference in comfort is ​r​eally something. The system is ​so much quieter and much more energy efficient​ than the house's old system. It ​h​as provided ​a​ very noticeable ​improvement in heating ​the home and when the time comes for cooling​, I'll circle back and rave about that then! ​After calling Kings when the old system crashed, Christopher came ​o​ut the next day to assess the equipment and location to assure ​t​hey have a heat pump system that would fit perfectly in ​t​he home. ​How's their customer service, you ask? Top Notch! A huge​, sincere, shoutout to Michaela for going above and beyond with ​her customer service​.​ She had a difficult task of juggling communication and questions from myself here on site and the landlord out of town. ​How she kept everything straight and her responses timely and thorough is a thing of beauty! She even went into the office on a Saturday to help my landlord finalize the financing ​w​hile he was on family vacation. Because of ​h​er dedicated effort, they were able to schedule the heat pump installation ​j​ust three days later so we weren't ​s​uffering without heat​ in the house during a mid-February cold snap. The installation crew, Colin ​(lead installer), and Josh and Andrew​, the install apprentice​s ​(and twins​ I might add) were ​wonderfully professional, respectful, ​personable, and knowledgeable. I was impressed with how they kept everything clean during the process. ​If you've ever had a sloppy, messy contractor in your house, you'll understand why this is SO very important. Not all heroes wear capes! ​After a full billing cycle post-install, usage and billing has told an impressive tale. Average daily usage cost dropped just over 40%. A​ll in all, the new system looks great and works perfectly.​ I couldn't be happier and I cannot wait to get Kings and their knowledgeable team designing and installing the complete HVAC system in my personal home's rebuild. ​If you or anyone you know and love​ are looking for a reliable HVAC company in Snohomish County or ​E​dmonds for heat pump installation, heating repair, or energy-efficient heating and cooling​ solutions, I​ would definitely ​e​ncourage ​you ​to contact Michaela and Kings Heating, Air & Electric​!

I had Overlake install a new furnace and then a new water heater (everything always breaks all at…read moreonce, of course) in about a 2 week period this winter in my parent's house. They were able to make it out within a day or two both times. The owner was easy to work with for scheduling. They don't try to pressure you or upsell at all, which I appreciated. The quotes I got were in line with other area vendors. The technicians were very professional and helpful despite the resident of the house being very crotchety. Would definitely hire this company again.

I had a great experience with Robert. I sent a request and he responded within minutes about an…read moreissue with my furnace. Instead of pushing for a service visit, he spent about 20 minutes on the phone patiently walking me through a few diagnostic steps because he suspected it might be a common issue based on my description. We were able to identify the problem together, which I'm very grateful for. That kind of honesty and willingness to help is rare and says a lot about someone's character. I really appreciate the time he took to help me out and would definitely recommend him and his company to others.

John and crew provided exceptional service. They were recommended by a highly respected architect…read morefriend. They were able to replace our furnace with ducted Mitsubishi system. We live in older two story Seattle home with inadequate ducting. They have decades of experience and were able to problem solve and provide novel solutions that none of the other contractors offered. They were able to place ducted air handler in our attic and also were able to find ways to minimize the "track" on the exterior of the house. Communication was excellent and they were prompt, and very conscientious about dust capture and cleaning up every day at the end of the job. I also appreciated that they are a locally owned company and their pricing was better than the other highly recommended firms. 5 plus stars!

Arrived on time and did a fantastic job of installing a new gas heater and hot water tank in 1 day…read more Very professional. Highly recommend.

They did great work In 1/2 day…read more For over 50% less than the competition I'll call them again

I highly recommend A-Game Plumbing and Heating -- they're professional, patient, and genuinely care…read moreabout getting the job done right at a good price. I called them for the annual maintenance on my tankless water heater in a townhouse that's notoriously hard to find (tucked down an alley and a flight of stairs). The technician arrived on time but initially couldn't locate the unit. Instead of giving up or charging me for a wasted trip, he waited patiently while I guided him in by phone. Once he found the place, he flushed the system, cleaned a pretty clogged inlet filter, and made sure everything was running perfectly. A couple of days later my tenant noticed the hot water was taking a little longer than usual to come on. I texted A-Game after hours expecting to hear back the next day, but they replied almost immediately, walked me through the tenant with a quick reset over the phone, No extra charge, no attitude -- just solid customer service. It's rare to find a plumbing company that combines technical skill with this level of patience and responsiveness, especially for rental properties where little issues can turn into big headaches fast. A-Game handled everything like pros and saved me a lot of stress. If you need plumbing or heating work done in the area, these guys are absolutely worth calling. Five stars without hesitation!