This outdoor shopping center is very well maintained and groomed. You will find upscale brands like…read moreJohnny Was, Lululemon, Yeti, Alo, and Madewell and so on. There is also a Jimbo's grocery store and several different restaurants. Henry's and Parakeet Cafe are the newer additions to the existing lineup. The Forum hosts community events on major holidays as well as free workout events on the weekends. I recently went to their Art and Walk walkaround event and loved it, there were food samples from the participating restaurants, wine tasting and live music. Overall great vibes and fantastic event. I enjoy coming here for a coffee, shopping or a bite to eat.

I love this mall but their security guard gave me a ticket warning saying theyre going to tow my…read morecar the next time I park in a customer parking spot. The guy assumed I worked at a restaurant I didn't even go into If you go to this mall, do NOT wear all black because if you do the security guard might assume you're an employee of The Henry and threaten to tow your car. There is no security building that we could find or anyone to talk to about it, so guess I'm just on their hit list and risk my car getting towed if I ever come back to this mall!

Historically I never find good values here. It's not the largest outlet and thus the inventory and…read moreselection isn't great. But I did see some nice Jordan golf shoes on the clearance wall. Random, surprising and since the whole wall was 40% off, a decent value. But the store is always neat and tidy, and never too crowded. Overall, I have much better luck at the nearby San Clemente outlet which is at least double the size of this one.

One star. Walk into…read morethe Nike Factory Store expecting outlet deals, not a scavenger hunt with fine print. Big bold signs screaming "30% OFF," racks full of mixed items, and then you find out the discount only applies to a small print "fleece only". Meanwhile, similar-looking activewear is sitting right there in the same rack like it belongs. I'll own my part, I didn't see the "fleece only" note. That's on me. But when you've got 20+ pieces of non-sale items sitting in the middle of a rack clearly marked for a discount, that's just bad practice. Feels less like shopping and more like a setup. First asked for clarification about how discounts work. Then a price check. After the sale I walked over to confirm sign. Someone asked me "can J help you", I Asked if this is how they normally do things? And got a casual "yeah" and a shrug. No effort to make it right, no attempt to meet halfway. Just a quick apology and move on. I've worked customer service. If something ends up on a sale rack, you own it. You fix it. Or at least try. This just felt like bait and switch with zero accountability.

4 stars The Shoppes…read moreat Carlsbad is a solid indoor mall for North County. Good mix of stores like Macy's, H&M, Vans, and Sephora, plus a nice variety of food at the courtyard. The mini Bazaar on weekends is a cool touch with local vendors and collectibles. Parking is easy and it never feels too packed compared to UTC or Fashion Valley. Movie theater and Dave & Buster's make it good for more than just shopping. Only downside is a few empty storefronts and the food court could use an upgrade. Overall it's clean, family-friendly, and convenient if you're in Carlsbad. Worth a trip if you want to avoid the big mall crowds.

It's been a few years since I've been to The Shoppes at Carlsbad. There's been a lot of changes,…read moreboth good and bad that I've noticed. First the good: amazing renovations have improved the shopping experience. New flooring; sitting areas with power outlets and comfortable chairs; very comfortable outdoor living space with modern conveniences; a PAW-sitive environment for a 4 legged friends; a very clean and well maintained modern shopping area. The restaurants are all centrally located. Lots of parking areas with easy access. The bad: a sad commentary on the shopping climate/culture with an abundance of closed and empty restaurants and stores. The online shopping experience has resulted in brick and mortar businesses to experience more and more contraction of their customer base since the pandemic of COVID-19. At the time of my visit, there were a few number of shoppers in the mall. It saddens me to see the effects of the online shopping economy. I will try to support more businesses in physical stores and retail shops. It's difficult when you compete with the low price points and convenience of next day delivery from online retailers.

This Kate Spade has a nice variety of purses and accessories. I stopped in to see if I could find a…read moregift for my son's friend and they had a lot of great items and pretty good deals. I am not sure how things are discounted but of course the one item I wanted for myself was not an additional discount and since I was looking for gifts I passed it by. The store is nice, bright and open and everything is very organized. The staff was ok. I did notice them greeting people as they came in but for some reason were not when we walked in. Sometimes even just a smile as you walk in is enough for me but nothing this time. We were also asked who was helping us when we made our purchases and I had said no one. I knew what I was looking for so it was ok but it seemed like the sales team was hyper focused on certain people in the store (which I did not see what they were purchasing). Overall we got what we walked in for and that was what matter.

The Kate Spade shop was really nice and well stocked with a seriously posh vibe. Very Handbag-ish…read moreif you are in the market., but the shopper was not interested and is still shopping for the perfect gift

Update since my last review over two years ago…read more.. I was eyeing a Tumi backpack off their website - but the fact that it wasn't available at the Tumi nearby me (at South Coast Plaza) made me a bit iffy. When buying backpacks/luggage, I like to be able to see and feel the quality, size it up, look at all the different compartments, etc. Since Orange County didn't have a Tumi outlet store - I remembered this one in Carlsbad where I had bought my wallet a few years ago. While they didn't have the exact model I wanted off their website (Alpha Bravo Davis) - I settled on the Parrish 16" backpack after browsing their vast selection here. Dassa (sp?) was totally awesome and provided attentive, personalized service. When I had zeroed in on the Parrish and was looking it over - she suggested removing the interior "paper puffs" that came with the backpack to help it stand up. She explained that this would allow me to really see the true dimensions of the pack, and explore all the different compartments - very thoughtful suggestion! When I decided to get the pack, I asked for a non-display model, and Dassa happily obliged. Dassa was also able to get my pack monogrammed - and while there was a palette of different colors to choose from - she helped narrow it down to two colors that she felt would look best, considering my pack's black/gray/blue blend of colors. Totally appreciative of that - since I would've otherwise spent much more time making that decision. Finally, I'm happy that I landed an amazing deal on this backpack - it was half off its full retail price. It ended up costing less than the model that I had originally wanted off the Tumi website. Monogramming the nameplate was complimentary. Great price for a brand known worldwide for its quality, style, function. Thanks, Dassa for taking such great care of me!

I was in the store on December 27 with my husband to look for a backpack and luggage. We were so…read morehappy with our experience that day during a busy weekend. Ms. Chen was fabulous and guided us through every step until we found the perfect package! She was professional , friendly and knowledgeable about the products in details. Red on black vs gun metal gray monogram was a hard decision lol. We felt taken care of! Thank you Ms. Chen! Happy New Year!

Going into the Tory Burch store makes me feel so nostalgic, after a girls trip to Palm Springs my…read morefriends and I went to the outlets to have some retail therapy. My friend Cheryl really wanted to go to Tory Burch to get a pair of sneakers and I was there with her. The store is really well organized and so clean, our associate was Miranda. She was really personable and helpful and found the shoes my friend had been wanting, seriously the sneakers she got were around $100 which is a great deal. If you're going to come to this outlet and going into Tory Burch ask for Miranda she was so sweet.

Located in the Carlsbad Outlet with lots of parking. The sales associates were all friendly and…read morehelpful with giving me prices for the handbags I chose. They are not pushy so that's absolutely a plus for me. Best place to buy your Tory Burch bags and shoes. They are having 70% off shoes and 60% off bags. I always find great stuff here . Not as crazy packed and not a messy store either other than when it's a holiday then be prepared to stand in like to enter. I'm definitely be back !

I bought some towels for my home and a friend. The price was great... On sale. I didn't have my…read morecredit card with me but the sales woman was super helpful and helped me successfully check out.

Nordstrom Rack is always a good idea! There's plenty of parking, which makes it super convenient,…read moreand the staff inside are all helpful and friendly. The checkout lines move quickly, so it's an easy, stress-free shopping trip. They always have a great selection of styles, from casual to dressy, so it is easy to find something that fits exactly what I'm looking for. Plus, the deals are hard to beat, and I often end up discovering something I didn't even know I needed. I also love that it's easy to make returns here from Nordstrom.com, with a free in-store return for eligible items (some exceptions), which is especially convenient now that the Nordstrom in Escondido is closed. I frequent this location because it's accessible, well-organized, and I always leave happy with my purchases. It's one of my favorite spots for both browsing and snagging great finds. I'll definitely keep coming back! It's free to join the Nordy Club, no points at Rack, but you get seasonal discounts, a birthday perk, 5% off with a Nordstrom card, plus bonus coupons and early sale access. The early access is a game changer!

Store has definitely upped its sales and stock. On the day I stopped by nearly every item was on…read moresale. If you are military they offer another 10 percent off your items. Overall, I found a pair of shoes and higher end joggers for a great price. Because a certain amount was spent they threw in a free large UA bag for free to take home, a $40 value. Can't beat that!

Our go-to place to buy workout clothes. Great deals right now for the Holiday. We got 50% off most…read moreof our stuff. Online has similar sales but better inventory stock at this store. I'm a big fan of their workout shorts. They are pretty heavy duty, have deep pockets (for phone/wallet) and comfortable. My wife also gets most of her gear here too (shorts and athletic sports bras). Sign up for Rewards program. I usually accumulate enough points for $5-10 off each visit. Service is always friendly and lots of staff around to help.