What a great vibe! The family running the shop is very friendly, and the regular clientele made me…read morefeel welcome right away. Everyone was engaging, and the conversations were great. The cigar selection is excellent, with a wide variety to choose from, and the staff is very knowledgeable and happy to help with recommendations. The location isn't very large and seating is somewhat limited, but the atmosphere more than makes up for it. Pro tip: there's a liquor store right next door in the same parking lot, so you can conveniently grab a beverage before settling in for a smoke. Just be respectful and enjoy the experience. I'll definitely be back!

This place is fucking sick. From the moment my friend and I walked in here, we felt right at home…read more Nabil personally greeted us and shook our hands, we picked our cigars and he led us to the lounge. Really neat lounge, nice and clean, comfortable chairs, great place to socialize with other individuals. He had a tv up playing some country music and it was a great vibe. This is an awesome place to come decompress and chill out after a long day. Will definitely be back in the future.

Cool atmosphere, superb customer service, and a very welcoming, family-oriented vibe. Staff…read moreaccommodates everyone's taste in music, tea, and sports, which makes the experience feel personalized and inclusive. Definitely a great spot to unwind and enjoy a good cigar.

I was in So CA for a few days last week and visited the location in Placentia, CA. I usually go to…read morethe one in Peoria, AZ so I thought I'd stay consistent with the chain. No dissapointment here. It is alot smaller store than the one near me and the selection isn't as deep but the young man working there was very friendly and helpful and the relaxed environment was great. I sat there smoking my Oliva robusto, watching the LAD vs SFG baseball game and chatted with a guy for thirty minutes. very cool little place in old downtown Placentia.

I have traveled to and visited most of the cigar lounges in the SoCal area over the years. The…read moreAmbassador Cigar Lounge, also known lovingly by several of their patrons by an alternate moniker - "The Smoking Panda" -,is one of the most welcoming and fun I have ever been to. The proprietor, Brian, keeps a very clean shop with a fantastic selection of both affordable and high-end cigars, and also stocks some great accessories to choose from. Seating is ample and plush, with several unique indoor and outdoor seating areas, including a private member's lounge. The guys that smoke here are all great, with enjoyable conversation to be had always. I can't recommend this lounge highly enough!

Amazing cigar lounge great selection, all kinds of rare cigars Opus X, Davidoff, Plasencia and cool…read moreclients

Horrible attitude, poor customer service, refused assisting me with what I need, too busy on the…read morephone. I definitely will not recommend this establishment.

These guys are always friendly and good vibe! And they have what I need every time I go in so I…read morehighly recommend them. Thanks guys! Appreciate you.

Amazing as all get outs. Friendly helpful, accommodating and the owner is the funniest,sweet…read moreperson. It's the ONLY Place I ever go to because I can get the best deals get fed discounts and get this the owner even charged my dead cell phone.

Foger is Delicious! Blueberry MTN DEW it so flavorful and thick clouds. Mesh coil and clear tank…read morethe battery never dead. This is my 5th one and I got zero issue with it. Love it so much I have to get one more to go. this place sell it pretty cheap too and the cashier is very friendly. They let you try it before buying which is always good.

This shop is such a breath of fresh air! Very friendly to first timers. The combination of TCG…read moreculture and vape culture is honestly genius; it feels natural, welcoming, and way more fun than your typical vape shop or card store. Whether you're stopping in to browse cards, grab supplies, or just hang out and talk shop, the vibe is always on point. Not once did i feel like they were looking down on me (i'm new to TCG). Huge respect to Dan and Adele for what they've built here. You can tell they genuinely care about the community and the experience. Dan is incredibly knowledgeable about cards and took the time to help me get into OP (One Piece), which made a huge difference! No gatekeeping, just passion and solid guidance. That kind of energy definitely makes me come back. Wishing nothing but continued success for both of them. This place deserves to grow and I can't wait to see how it evolves. Highly recommend checking it out whether you're into TCGs, vaping, or both.

Good selection and variety, always good customer service. They always have what I'm looking for.read more

I know I am just one customer... that said, this shop will lose me as a customer after today…read more2/28/26 01:21a.m. I want you to know since opening I have spent more than $500 in your smoke shop everyone I dealt with was very cool- nice - pleasant with the exception of whoever is manning the shop today. It's just sad to see for two dollars that he would've discounted. Dude reneged on my ass the moment... i put some back. I Had purchased $76 of stuff which easily I can get on Amazon in one day for 30 bucks, but I choose to support local businesses and because I didn't want to wait but after today I didn't want to spend $76 dollars on some adapters and a 4 inch miniature bong in which was labeled $21.95 I told him I'm gonna get a lot more stuff. Please give me a better price and I did ..... my part in getting shit load of stuff. so the dude came to register started adding.... price came up he said was 76 bucks (clearly this gentleman thinks his $1.95 discount was hooking it up to a regular customer who have royally religiously supported this place since opening and i can do basic math and know ten 4in pipes (1.5mm) on Amazon is $8 bucks in which $5 each here............ I come here because A. close B. Cool asssss people C. Open 24/7 D. No one wants to wait a day to get high because they need something to go into the bong to make it good. I did ..... my part in getting shit load of stuff: Like 7-8 Items total Bong pipes screens bunch of adapters and bowls I don't think they care or at least the guy/new/with beard/ doesn't know much about anything he is selling because he said he doesn't smoke that's why i asked for the rubber adapter and he looked at me like I'm crazy then said "dont have that" while I pointed at the back glass display where it was visible.......... So i put 4 adapters back and got: Pocket sized bong Down pipe and screens In which ea item he told me the prices for: $20 bong $10 down pipe $6 pipe/adapter Total $36 from 76 dollars for (7 items) Gave the dude $40 bucks He gave me change $2 I said 36$ i gave you $40 change shouldn't be $2 right? Get this ............he said bong $20 with everything $22 dollars now I got my change and walked out of there saying man I'm a regular here and you're gonna lose me as a customer, That 2 dollars ($1.95) refusal/ reneged / watevr u call it...... and the whole incident left a bad distaste in my Mouth to tue extent it followed down to my stomach and made me want to throw up and nauseated ... don't think I can describe that feeling.

They've got everything you would need at a smoke shop. My vale was only $30 and its lasted me over…read more2 months! And the prices are decent too.