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    Coco Fresh Tea & Juice

    4.1 (39 reviews)
    Closed 11:00 am - 10:00 pm
    Updated over 3 months ago

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    Thai Milk Tea with boba
    Neha G.

    My go to for bubble tea. Service is fast and the cashier was friendly. Order at the kiosk and pickup when ready. Pretty simple. Slightly cheaper than other boba spots I've been to in the city. Small location is it's mainly a grab & go setup. No restroom. Close to the 72nd st subway stop.

    QQ Black Tea Latte, Classic MT, Classic MT
    Victoria K.

    [NYC BOBA TOUR STOP #33] *My other stops on the boba tour: https://www.yelp.com/collection/4dXTAnFqPHD1D8obaInTZw/nyc-boba-tour Guys, this is our GO TO Coco. We have been here many many times- we probably carried this business on our backs during COVID after coming here so often. But our most recent experience here was absolutely not it. To start... the drinks. We got (rating): Classic Milk Tea with QQ (4/5), Classic Milk Tea with QQ (4/5), QQ Black Tea Latte (2/5), Tropical Special with Grass Jelly (3/5), Jasmine Milk Tea with QQ (3/5), Cloud Green Tea with Grass Jelly (3.5/5) Nothing really stood out, not even the QQ balls, which are the reason we go to coco. These QQ boba balls are usually ELITE. Like, the perfect bouncy texture with the taro/sweet potato taste to go with it. They are the best. I don't remember the last time I ordered boba here- they are THAT good. And usually they're consistently that good, but this time they just weren't up to par. Though they had the signature bounce, they didn't taste like anything. The real story here is in the service. Coco has an app now! Great! I love rewards and I love ordering ahead. The thing is, if I order ahead, which we did in this case, I would expect my drinks to be done or at least in the process of being done when I get to the store. The workers at coco themselves even advised my uncle the last time he was there to "get the app so he could order ahead!" Great, amazing, my uncle did just that. Except for the fact that we ordered ahead, arrived 10 minutes later, and when we gave them our name they said, "Oh, we'll start making your drinks now." WHAT. Y'all those drinks should be DONE, or at least in the process of being done, by now. Our credit card was already on file, they had already charged us, so they shouldn't have been afraid of making the drinks and no one picking them up. It's really simple: if they have an order ahead option, they should make the orders ahead of time. Instead we were left waiting an additional 15 minutes after we'd arrived for our drinks. Then, our QQ Black Tea Latte originally did not have QQ balls in it. No worries, we caught the mistake and asked them to add it when we noticed. The problem with that was that they put the drink into a new cup that did not have the label on it and unfortunately the black tea latte looked exactly like the classic milk teas. This... wouldn't have been an issue if the black tea latte was the only drink that was unlabeled. Not only was one of the classic MTs unlabeled, but the missing label was actually put on the jasmine milk tea so that the jasmine milk tea's label said "classic milk tea." The only reason why I knew was because I order the jasmine milk tea so often that I know what it looks like. None of the drinks had the jasmine milk tea label. So... if you're visualizing it all in your head correctly, you'll realize that we were left with two drinks unlabeled: one classic milk tea and one black tea latte, both looking exactly the same. To rectify this issue, I ran both drinks to my cousin who proceeded to stab her straw into each drink, taking a sip of both in order to figure out which one was hers. She ended up choosing the one she thought was hers (who's to say if she was right), and that was that. It was genuinely just so much unnecessary headache. As I've mentioned, this is the first time this coco has been like this, so we'll definitely be back. It's an experience we won't forget though.

    Passionfruit and Mango Slush
    Shyanne B.

    The tea was good but the services sucked on the 4th of July. Whoever worked that day at 5:36 had a really weird demeanor so thank God for kiosk. Think I had a passionfruit and mango green tea and it was tasty. I would go back.

    Lava Pearl Latte
    Chrissy R.

    Small location but clean, quick and friendly staff. Download the app to order ahead and collect points. Liked the lava boba - brown sugar pearls! My family had the taro and regular milk tea. Like you can adjust sugar and ice levels.

    Passion fruit slush and taro milk tea
    Susan N.

    I've had a few bad experiences at Coco and wasn't really a fan, but I gave this place a try when I was in the Central Park area! There weren't many options to choose from in that area. They only allowed 1 customer inside the small area at a time so I had to wait a few minutes outside- no biggie. We ordered a hot taro milk tea and a passion fruit slush with bubbles, of course. I recommend cutting back on your sugar level as we ordered 50% for the slush and 70% for the taro and it was still pretty sweet. They were both pretty good! The passion fruit tasted pretty standard. I liked the taro milk tea although it did leave a fake aftertaste in my mouth. The bubbles were great- nice and chewy!

    Lava Pearl Matcha Latte
    Sofia K.

    Small store with nowhere to sit but you order on the kiosk and the drinks come pretty quick. I got the lava pearl matcha latte and it was super sweet despite me getting 70% sugar so if you don't like sweet things make sure to really lower the sugar amount. The drink itself was still very delicious but wasn't very grassy like you expect most matcha to be. I enjoyed it though and would come back. Also I think the drinks already come with pearls so don't add any tapioca like I did if you just want the regular amount. I ended up accidentally getting extra tapioca but the tapioca itself is good and chewy so I didn't mind.

    a hand holding a cup of iced coffee
    Quincey H.

    This is probably my favorite boba place and when it's warm out, I can't stop myself from coming by. One of my friends lived in Taiwan and this is a place that's super popular there so it's very authentic.

    Joshua S.

    I went to Coco for the first time in a while before going to Shakespeare in the Park and, I must say, they seem to have improved a lot from what I remembered. As always, Coco is small, just enough room to order your bubble tea and leave. But it is clean and modern looking and looks quite nice. I ordered their new special, Lava Pearl bubble tea, which seems inspired by the recent trend of brown sugar bubble tea. Unlike their usual boba bubbles, the boba for this tea are marinating in molten brown sugar. The molten sugar drips down the side of the cup giving a very pretty look to the drink. And the taste is super good. I've had brown sugar bubble tea before, most bubble tea places have that. But they don't use molten sugar and it is more of a flavoring. This molten brown sugar taste was quite good and I really enjoyed it. The bubbles were a good texture, too. They could have been slightly softer, but not a big deal. I look forward to coming back to this Coco. It is a good location near the 72nd St subway stations and the bubble tea is quite good.

    Front door was little hard to see since there are scaffolds above
    Michael C.

    I was a bit surprised to find a Coco location out here on Upper West Side but it goes to show how bubble tea has really gotten popular. I placed a Seamless pick up order but honestly I think might have been better if I just ordered from the store as they didn't really follow my less sugar requests. Its bit understandable since they were a bit busy at a time to miss the details but it would be nice since almost all bubble tea places allow customization on the ice and sugar levels. They currently are limiting about 2 customers inside the small store at a time and I had a wait a little bit but my order was ready when I walked inside. Its a great location though since only about a block away from the 72nd street stop and close to my dentist. I would consider giving them another chance but probably ordering in person this time just to be sure they got the order correct.

    Outside the
    Hee Ran H.

    So on 118 west 72nd street the coco bubble tea closed down. My review at that location was 2 star due to the rude employee that made my drinks. I clearly notified him what I need in that drinks but ignored my order and just did it on his way. 124 west 72nd street the coco bubble tea opened up so I decided to give them a try today The interior it's similar to other location, here they have table stand but no chair. When I walked in I dont think she greeted but greeted afterward when I handed her the paper of the drinks I needed. On the Google contributions they did had rainbow jelly and sago when I saw their pictures for this location but the girl said sorry we don't have it. Their prices is cheaper compared to other bubble tea places around 72nd street. I brought total 5 drinks and came out as $33 They either have medium or large size drink. No small!! Their sugar level are 0% 30% and etc. My drink was grapefruit bubble tea with lychee jelly and egg pudding with 30% sugar. It was too sour, so I didn't like my drink. Overall it wasn't the fantastic experience but will come by again to try their new drinks.

    Thai tea, half sweet and half gone in my tummy!
    Emily D.

    Yay! Coco has an adorable storefront and mascot, both of which really pulled me in. I opted for the Thai tea boba with half sweetness. It was tasty and the boba was perfectly chewy. I sort of wish I got it with full sweetness, but really, even with 50% it was a satisfying and refreshing drink. The person working was really friendly and though the shop is small, they did a great job of making sure only 1-2 folks were in the store at a time (writing this during COVID).

    Taro Milk Tea

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    4 years ago

    Excellent drinks and friendly staff! I like how you can alternate the ice and sugar levels of the drinks. Would recommend to anyone.

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    5 years ago

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    4 years ago

    Love this place so much! I'm a milk tea lover and I recently tried the hoji milk tea and it was so good!

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    4 years ago

    I love this damn place. Yea is so good and I'm a regular! Please please check out if your in the area!

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    7 years ago

    Coco for the gogo! You haven't lived until you've tried Coco! No kid has ever not loved Coco!

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    Gong Cha

    Gong Cha

    3.8
    (455 reviews)
    1.8 mi
    $

    Good place for boba. Simple ordering process thru their kiosk. Lots of selection. I chose the black…read moretea with boba. Drunk came out fast. No real interaction with the staff but they are efficient. Place is clean with some space for seating. Funny conversation to eavesdrop on but a couple was on a date and the girl was talking about her psychedelic experience doing mushrooms and an alien god judging her about her network of friends...I normally don't eavesdrop but couldn't help it in such a small sitting area

    I returned to another Gong Cha bubble tea chain which this is located at 38th Street between 5th…read moreand 6th Avenues, Midtown West, Manhattan, NYC. This location is accessible via A train at 42nd Street Port Authority. Upon arriving there was a woman in front of me arguing with the staff persistently haggling the price to be lowered, but to no avail. Woman, no means no! There are other bubble tea businesses within the locale that may appease your needs, but not this particular Gong Cha whom apologized for the inconvenience of the inability to lower the price on the product ordered. As I waited patiently, I took photos of this business' environment. The staff stated the cash register is not working and currently unable to accept either credit or debit cards, but cash only payments. Ergo, I was unable to obtain a sales receipt nor a drink label printed. I wonder if the staff reboot the register or check their internet connection to be offline as the cause of non-functioning O/O/O. [1] Customer service is average. Well... if the staff can lower the price for one customer why not lower it for ALL customers? Surely, why not make my drink order as inclusion for lowering the price, please? Hell no, of course not! The conclusion was ironclad. In the real world, this cannot happen. As I stood on line waiting for this woman to let go and walk away from her argument I had shrunk to my own gnawing thoughts. I took photos of the atmospheric environment. There is a cute signage: "Bubble tea where refreshment meets creativity." The pink metal water bottle is very adorably cute which is something that I would certainly purchase. Peach green tea, medium $7.25 My favorite default topping grass jelly (aka herbal jelly) loeng4 fan2 涼粉 is my standard request for $0.75 which was good, but not served chilled. At 30% sugar level request, it was slightly higher in sugar content. Former NYC Mayor Michael Bloomberg would shake his head at me in disbelief with disapproval and disappointment for consuming this excessively sugary drink. The peach green tea was not the cause of the sweetness but a man-made sugar embed measurement error. Nevertheless, this Gong Cha satisfied my bubble tea fix as it is now my addiction - in addition to my other addiction, writing. [1] O/O/O = Out Of Order

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    Gong Cha
    Gong Cha
    Gong Cha

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    Ho Ho Té

    Ho Ho Té

    4.0
    (204 reviews)
    1.2 mi

    Staffs were friendly. There are bubble tea, and food you can order from here. I ordered a regular…read moreKorean Hot Dog which was $4.99. There are tables and seats where you can sit and enjoy your meal here. Service: 4/5 Food: 4/5 Ambience: 4/5

    My bubble tea crawl continues throughout NYC attaining my favorite default grass jelly loeng4 fan2…read more涼粉 choice topping. Ahh, grass jelly loeng4 fan2 涼粉 is my childhood favorite dessert and summons nostalgia! It is my mission to search for bubble tea businesses that offers grass jelly as a topping for my primary reason to patronize. It was abundant which filled one quarter of my medium sized drink. The grass jelly topping is New York City standard priced at $0.50 at least there is sustainability and a sense of normalcy. I requested regular ice, but the entire ice dispensed disappointedly melted and the drink became room temperate. Heat wave medium $6.00 Passionfruit green tea with grass jelly, 50%, light sugar. The drink alone was good quality. While scanning the electronic menu the drink names appear very comical and not business appropriate as well as this bubble tea business name Ho Ho Te. The sound speakers is boisterously loud blasting music directly at my face by the ordering counter. The cashier associate was 90% inaudible of her customer service questions due to the boisterously loud blasting music as I had to fight loud vs. loud by blurting loudly several times: "WHAT?" Why would a business intentionally place sound speakers in front of a ordering counter station where customers must communicate their food/drink orders? How can customers place their drinks orders with clear specific description/instructions only for the cashier associate to inadvertently obfuscate by misinformation because the message conveyed was utterly misinterpreted? Communication is vital for ordering and order fulfillment accuracy in the food service industry! The cardboard paper straws available are environmentally sustainable friendly for biodegradable and compostable. However, these cardboard straws taste AWFULl!! The drink selection is very limited menu compared with other bubble tea competitors. Disappointedly there is no Jasmine green tea on the menu. There are some food items. Takeout menus are available for grabs. Loyalty card is available which also serve as business card where the back is printed in gold foil. This business is very accessible by MTA NYC Transit at Port Authority 42nd Street's A, C, E trains and buses near the peripheral of Times Square.

    Photos
    Summer Special: Slushes~ Mango, Lychee, Dragon Fruit and Strawberry, free cream cap!
    Summer Special: Slushes~ Mango, Lychee, Dragon Fruit and Strawberry, free cream cap!
    Black milk tea ft papee straw!
    Black milk tea ft papee straw!
    Matcha soft serve with red bean

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    Matcha soft serve with red bean

    Coco Fresh Tea & Juice - bubbletea - Updated July 2026

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