I was having a problem with Subzero fridge, had Mr Appliance out for a service call. They had no knowledge of what they were doing. Charged me $75 and spent the whole time on phone with tech support. Never diagnosed the problem. I then called Cody's. I was quoted $89 to diagnose the problem and give a quote to repair. The problem was diagnosed within 5 minutes. I was not given a quote. He just went ahead and fixed it and handed me a bill for $360. It works fine. I feel Cody's has the knowledge, and nice to talk to, but the only problem I have is that it seems like the $89 is to get in the door and somehow the diagnosis and quote gets lost. Going ahead with repair without quote or authorization is something to watch for. I would call them in the future, but now know what to watch for. read more

I have had Cody's out twice to take care of applicances (first dryer, then washer) at a rental property. Both times the issues stemmed from tenant's user error and each time Cody gently educated them so the same problems wouldn't resurface. Since he took the time to identify the source of the issue, he saved us money (the tenant was billed by the property manager instead of me) and he protected our property investment by helping ensure the issue didn't come up again. read more

Very professional technician. He diagnosed and fixed our broken ice maker in no time. He also chatted about what I can do to take care of other kitchen appliances. read more

Fella came over and fixed the frig, no drama or hassle, it started working everything's great!

Too expensive. Service call $89. Diagnosis was blown fuse in microwave. Replacement part $100, labor $230. New and upgraded microwave at Lowe's cost us $199 read more

Washer problems with door locking sensor... Cody's Appliance Repair is the best! I did my research and they had the highest rating with the most raving reviews and based off that, I immediately called. They are very thorough in explaining their pricing, no hidden surprises like others. From the first initial call, to the technician, they were very professional, quick to get scheduled, on time and repaired as requested. I couldn't be more pleased with the entire experience and recommend them to anyone needing repairs. Skip mediocre, go straight to the pros! read more

I am so thankful that Brad was able to come out and repair and clean my fireplaces! They work better than they ever have now and with the cold and snow arriving I am confident that they will continue to work and keep me warm! Thank you! read more

Just paid $90 to have someone come to my house to say, buy a new one...waste of money

Excellent experience from start to finish. Same technician came for the service call and for the repair once the replacement part arrived. Ian left everything very clean and was very thoughtful and professional in his work. Customer service was terrific. Thank you Ian and Cody's Appliance. read more

The repairman, Robert, was wonderful so no reflection on him. But be careful when using Cody's as the fee was VERY $$$$. Robert replaced a $35 part and was here for literally 15 minutes (I clocked him in) and they charged $177!!! After I complained they reduced the price to $166 (sarcastic whoopeee). Even though I had sent a photograph showing what part they needed to bring, they came unprepared and had to go get the part -- causing another trip and higher fees. I agree with Max R. BE CAREFUL....it does feel like a bait and switch. I will NEVER use them again. Unfortunate, as they were recommended by a friend...and I will let the friend know of my dissatisfaction (and anyone else who comes my way). My doctor and dentist charge tons less! read more

I called Cody's Appliance to fix an ice maker in a KENMORE refrigerator. A nice young man came to the door and examined the problem. Seems that the laser switch to turn on and off the ice maker was broken. He looked it up on the internet and said the parts would cost 197./50 and whole job would be 425.00. We decided that we would buy a new fridge instead. My son came by and checked the internet also and bought the parts for 33.00 dollars. Parts came in three days. Old parts snapped out and new ones snapped in. We had to undo 6 screws and it was done. Do you feel that 425.00 was a fair price ? I don't and,I hope you don't either. read more

Wonderful and prompt service. My dryer was repaired the same day I called in to request the repair! I will use them again in the future.

The service tech was nice. He came to see why the gas fireplace on my recently purchased home wasn't going on. It was a simple adjustment. But the home hadn't been cleaned when I bought it. He had already charged the service call so I let him clean the fireplace. $140. TOTAL. I feel that was a heavy charge for Windex and a cloth. I cannot afford this business. Quote to add a blower to the fireplace....$500. Nope.. read more

Exceptional service from the first phone call to completed service. Schedulers are very friendly and went out of their way to get a technician out sooner as other time slots opened up. Technician very helpful, friendly & thorough. We've used this company for years and as they have grown, their service has become even more efficient; and they did a great job from the beginning! I highly recommend them read more

Great experience! Gabriel F. was very helpful and got our oven up and running. We will use Cody's Appliance Repair again. Thanks!

Excellent service, fast, and friendly. I have been using Cody's Appliance Repair for the past 10 years. They have never let me down. I would recommend this company to anyone in need of any appliance repair. read more

Cody's appliance repair is great to do business with. The repair quote was substantially more than we anticipated; the technician said it was because the part was so expensive. read more

Came out to fix my gas fireplace and my fridge. Very professional. Got the job done.

Our daughter's refrigerator started to leak on the hardware floor on the weekend, of course! I was housesitting, so after reading reviews of Cody's Appliance Repair, I called them early Monday morning. They got their repairman, Shane, out to the house by 9:00. He assessed the situation and was able to replace a part that would eliminate further drainage problems. He thawed the ice that was continuing to leak on the floor and helped us to understand what had happened. What wonderful service. The cost was reasonable, and so much better than having to buy a new refrigerator. Thank you so much for your quick response and for your professionalism and expertise. Great work! read more

The cable on the door of my dishwasher snapped and the door would just fall down. Cody's came out the same day and the two technicians couldn't have been nicer. They fixed the dishwasher and before they left asked if there was anything else they could do. I showed them a drip in between the two panes of glass on my oven. They said no problem, took the door apart and cleaned the glass for me at no charge. This is the second time that I have used Cody's and both experiences were amazing. read more

I called R.C. Wiley with a problem about a stove we had bought there the year before. It was still under warranty and they gave us the name of a couple of services that could repair it. I called the first one on the list, Cody's Appliance Repair, and was really pleased at the service I got. First of all, the repairman came very quickly, within about a half hour. He was very friendly and got right to the task at hand. Ten minutes later he was finished. And in addition to fixing the stove, he also volunteered to check our dryer vent and checked our refrigerator cooling unit. He gave me good feedback on the stove problem and told me that our refrigerator unit needed to be cleaned. He was polite, professional, and was in and out in maybe 20 minutes. Such good service is rare, and I told them so in an email I got from Cody's later that day, asking them to rate the service. I gave it a 5 star rating, and they promptly emailed me again to thank me for the review and to give me a gift card at a local (not a chain) coffee shop. Good customer service, good follow up, good use of social media. Well done all around! read more

The technician was nice and appears the job was properly done. So, if you don't mind paying $180 for one hour labor, then by all means give this business a call. This was totally my mistake. I read other reviews that their rates are "reasonable" and failed to do my "due diligence." They charged me just under $200 to replace a belt on my dryer. The receipt did not break down labor from parts. I went on line and found the part for $15, which means they charged over $180 for the one hour service call. I called just to make sure some mistake was not made. I was told they do not charge by the hour but by the "Blue Book" job. I called "Home Appliance Service" (208-376-0031) and was told the same job would be about $90 (even Sears was $129). So, this is my fault. I should have done my homework and because I didn't I got hit for over $110 more that I should have paid. Again, I am not accusing Cody's of doing anything wrong, I trusted other posts and paid for it. So, if you think this is "reasonable" then by all means, give "Cody's" a call. read more

I have had a few appointments with Cody's Appliance and every single time I have met with them they have gone above and beyond! They fixed one appliance that wasn't even scheduled for our appointment. They are awesome. read more

We are always so comfortable with having Cody work on our appliances. We know that it will be done right, on time, and thoroughly! I

Called Cody's to repair or fix our freestanding gas fireplace. I explained to them the main burner would not stay on. The burner and pilot would go off after about 20 to 30 sec. after main burner was turned on. Pilot would stay on until main burner was turned on. Repairman show up on time looked the fireplace over and tried the main burner and same thing happened. I ask the repairman if it might be the thermal couple and was told no because the pilot stayed on. After checking with a co-worker on the phone he said it was an air flow problem. They said I needed to call a chimney sweep to have my gas fire place chimney cleaned to get better air flow. I paid the $89 service fee and the repairman left. I called another fireplace repair shop and explained what was happening and they told me over the phone they thought it was the thermal pile. They came out and put a meter on the fire place and it was the thermal pile. They replaced it and the fire place is working great. I guess I just learned a $89 lesson, call an expert in the subject you want fixed, that way you only have to pay once. After reading my review, Cody's contacted me and said they didn't realize my problem had not been fixed and they refunded my $89 dollars. Vern P. read more

Very pleased with everything. Mitsue was pleasant to work with and she got me an appointment quickly. Gabriel diagnosed the problem, fixed it and did maintenance on all other burners on our gas range. He took the time to explain what he was doing and what he found. Definitely would recommend this company. read more

Had Cody's out to fix our washer last week. As always, they were here on time, and completed the repair quickly with parts they had with them. Ron was very friendly and efficient. The only thing I would ask is that he ask me if I want to vacuum behind the washer while he had it pulled out! :) Lots of stuff collected back there! We always calls Cody's and have always had a good experience. read more

Cody's is an excellent company to work with, always on time, courtesy call before arrival. Gabriel is an excellent and honest technician, he came last year to my home too. He explains everything in terms I can understand. Highly recommend this company and Gabriel. read more

We've used Cody's when Cody started his business. We always call them when we have an appliance issue. We have found all the employees professional, pleasant, and able to fix the problem. Give them a call....you won't be disappointed. read more

Cody has serviced my appliances for 20 years. He is unfailingly prompt, polite and respectful. I have used him for recommendations before I buy an appliance and he is very helpful and generous with his time. Terry D. read more

The repairman came in and said that my washer does not need maintenance, rather I need to make some major construction upgrades to the floor in my laundry room so the washer doesn't shake and make tremendous noise. Nothing was torn down on the machine and he didn't even pull it out so I could clean the floor beneath the washer as mentioned early on in the appointment. Had to pay the service call and management supported his call. Will not pay for this poor level of service or recommend this company in the future. read more

This was our second excellent experience with Cody's. The words prompt, courteous, efficient, knowledgeable are but a few that describe our experience. Gabriel went above and beyond what we asked, checking our appliance thoroughly. 5 stars easily. read more

Cody's Appliances is stellar in customer service. They arrived when they said they would, returned our call promptly and fixture our 2 appliances within a very reasonable time and reasonable price! read more

Excellent service -- Helpful and professional person setting the appointment; she knew all the right questions to ask so that the technician would be prepared with the appropriate parts, etc. The technician was on time, professional, and did an excellent job installing a washer and dryer that had been moved from out of state. The technician put my mind at ease about using a new gas line (checked for leaks), cleaned things up etc. Used my washer and dryer last night (first time in a year since putting it in storage), and everything worked perfectly. Cody's Appliance will be the first place I call for assistance with any appliance. Highly recommend. read more

Had a repair scheduled today from 2-5pm. Was told that the"arrival agreement" was from 2-5pm, not the scheduled time to work on my appliances. Sat at home to wait for the repair man, who didn't come. Called the office and spoke to a woman (I believe the owner) who wanted to argue that the agreement was for an ARRIVAL by 5:00pm. So, if the repair man arrives at 4:59pm that is considered ON TIME. Is the vague 3 hour window of time to receive mediocre service, then to get yelled at by the company representative that answers the phone standard business for appliance repair? Man I hope not. DO NOT call this company. You will waste 3 valuable hours of your life only to then get yelled at by their owner. #epicfail read more

We have used this company for several years, and they never disappoint. Fast scheduling, fast and on time appointments. They've only had to order a part once, and it was procured and the repair completed in two days. Everyone we've talked to have been kind and skilled. I even tried to talk them into working on our furnace, but unfortunately for me they only do appliances. They are the best! read more

The only appliance repair service I use. Excellent work at a reasonable cost. Terrific service techs. Dont waste your time or money with any one else. read more

We were put in touch with Cody's through our home warranty company to fix a broken dishwasher. While I have no issue with the service, after Cody and the service tech left I noticed a 'Cody's' advertising sticker stuck on the inside of my refrigerator. There was no reason for them to be near, let alone inside my refrigerator. Obnoxious behavior like that lost them my business. read more

We just moved into a new house and were unsure if the gas fireplace was working correctly. Gave was our technician and turned on the pilot light and got the air out of the line and got it going. He also took the time to explain how it worked since it was different from the last fireplace we had. Didn't try to sell us something we didn't need. Very prompt and friendly. read more

What great service. Had a dryer that wasn't drying completely and Cody's Appliance got it working just great. Done fast and very effortlessly. read more