I love a local gift shop, but Bradley's is so much more than that! What started as a chocolate shop…read morein 1995 has expanded into a local hub for Knoxville gifts, as well as jewelry, home decor, stationary, candles, baby goods/gifts, and an in-house chocolatier. They even create beautiful gift baskets for any possible special occasion. This is the type of spot I could spend hours in with a smile on my face, although they do have a user-friendly website that allows you to shop and order online with the option of both shipping or store pickup, too. While I could have purchased the entire store and died happy, I opted for chocolate this time around. After watching chocolate being made next door (glass windows inside the store that look into the "chocolate factory" area), I knew I needed to try the dark chocolate STAT! The workers behind the counter were so darn sweet (pun intended) and helpful. They offered samples galore and recommendations when asked. I ended up ordering dark chocolate caramels, nonpareil dots, peanut butter melts, and turtles. Everything was incredible, but my husband and I have been dreaming about the dark chocolate caramels (the round, gooey version...we didn't try the chewy caramels yet). I grew up obsessed with Sno-Caps candy, and their Dark Chocolate Dots are heavenly. The chocolate is just such good quality, better than any other chocolate shop I've tried thus far. Can't wait to go back for both sweet and gifts for loved ones.

I discovered the cutest shop with the best chocolates! Bradley's has a variety of household and…read morepersonal items as well as a large assortment of chocolates. I could spend hours in there browsing!

Macarons were lovely, but way too firm and dry. Inside fillings were dense like a frosting that had…read morebeen left out overnight to dry. They had great flavor options, but none of them had any scent at all - a blackberry vanilla macaron, for example, had the same non-scent as the caramel and the orange creme. Latte and machiatto were both lackluster and at least 1/3 foam. Lots of pretty chocolates, but we didn't taste any so cannot comment. Thick Biscoff cookie looked great, but tasted bland (all 3 people whontasted it agreed).

I got a s'mores iced latte 24oz ($8) and it was made in a few minutes. The latte was pretty solid,…read moreit had a good chocolate and vanilla taste to it (just missing the smokiness taste). The coffee itself was good with it having 4 shot of expresso it gave me that caffeine hit I needed. Staff were very friendly and the inside was really cute. They also had a variety of sweets and deserts for purchase that also looked amazing. Overall a good experience that I would definitely back to! Drink(50%): 7.7 Staff/service(25%): 7.5 Value(25%): 7.5 Overall: 7.6/10

This one is a hidden gem for ice cream. You get a lot more ice cream for the bang of your bucks…read more This is a family run business and it does have their feel to it. My wife and I always come here for ice cream when we visit Knoxville downtown. Highly recommend anyone to give this a try.

We love supporting local businesses. We had delicious ice cream from @thephoenixpharmacy located in…read more@downtownknoxWe were warmly greeted by Levi, so cool he & Levi share the same name. The service was superb, my ice cream sundae was sooooo yummy! Levi enjoyed his vanilla ice cream in a waffle cone. The aesthetics were super cool! There is an actual pharmacy in the space too! And you know that we love JESUS and to see a "God Loves You" postcard from @vvbcknox was extra special too! Please always be reminded that God surely does love you. On this Memorial Day, we remember all of our service men and women for their bravery and selfless sacrifices. May we love one another; celebrate our differences and spread love with one kind word at a time. Thank you @thephoenixpharmacy for your hospitality and for making us feel so welcome:) We love your family owned business and hope to come back again one day. #phoenixpharmacy #downtownknoxville #downtownknox #eatlocal

The salted caramel cookies were to die for. Staff friend with quick service. My daughter loved the…read moreice cream. A little pricier but the cookie were worth it for me.

The cookies are pretty good. They look like little hats (they are supposed to look like mountains)…read more Since we got ours to go, I forgot to take a picture when we got home. The service was fine, the ambiance is fine too. It is small so there are no seats, you just buy them to go. They were better than regular store bought cookies, but they were not life changing. I suppose I was hoping for more based on reviews I read, but they were good, not amazing.

Yes there's a wait. It moved at a fine pace and the weather was quite breezy so we didn't really…read moremind. Everyone in line was chatting or observing and it just comes with the territory. More importantly, it's totally worth it. We got a box of goodies and they were all fantastic. You can taste the quality of the products they use. You can taste the butter. It's just lovely. My husband also really liked his latte. We sat inside and ate some of our goodies. We took the rest home for my mum for Mother's Day. My family loved them, too. Nice space. We also bought some whole wheat flour as a gift while there. Will absolutely go back when I'm in the area.

I stopped here to grab some treats on my way out of Knoxville. This bakery/cafe is absolutely…read moreadorable inside - bright, spacious, welcoming - and has some limited outdoor seating too. If I'd had more time, I would have loved hanging out here for a while. I only managed to get here about 45 minutes to close, so their selection was understandably if somewhat disappointingly quite picked over. I wound up with a cranberry oat scone and a blueberry and raspberry hand tart. The employee was very pleasant and warm. I appreciated her eagerness to help and positive attitude despite my late arrival. The baked goods sadly didn't really live up to my expectations. The cranberry oat scone was the much better of the two; it was pleasantly sweet and had the proper scone texture and only a little dry. Unfortunately, the hand tart had several edges that I discovered later had been burnt. This impacted the flavor of the whole item and sadly diminished it greatly. The fruit filling was tasty at least, though I didn't get much raspberry from it -- mostly blueberry. I'd be down to try again in the future, just would come earlier in the day when the selection is a bit larger and the products available are a bit more "choice," let's say. I appreciated the kind service and lovely vibes!

Fantastic chocolate, ice cream, and coffee. Really one of the best places you can stop in the…read moreGatlinburg area!

Such a good price for ice cream and so yummy too!! Really cozy to sit down and shelter from the…read moreheat inside. Log cabin vibes.

My family stopped in on Valentine's Day. It was busy but there is a large area in front of the…read moredessert case and a lot of seating so it did not feel cramped. The employees were friendly, greeting every customer and answering questions about desserts. We ordered two hot lattes, a cappuccino, cherry cheesecake, 2 chocolate macarons and pavlova. We ate inside. Silverware and napkins are provided and food is served on plates and mugs, not paper items, which is nice. We enjoyed everything! My daughter said that the pavlova here is just like the pavlova she had in Europe. I don't understand reviews complaining about price or that items are too sweet. It is a dessert shop. Some of the desserts are so pretty. This takes time and you are paying for that. I appreciated the attention to detail. We will definitely return.

These were delicious! I will definitely be coming back! Everyone was so nice and I loved the decor…read moreof the place as well.

Kilwins is always a win wherever you are!! I happened upon the Knoxville store on a Tuesday…read moreafternoon. Even though there was only one staff member, he was kind and helpful with whatever I needed. He shared what he was making (chocolate dipped strawberries ) and pointed out the sugar free section when I asked. The chocolates were delicious as always and walked out with a waffle bowl sundae. Their hot fudge is to die for!! Never a disappointing visit to Kilwins

There was about four employees there only one was helping any customers. Two of them were just…read moresitting there chatting with each other about random every day stuff. I gave the girl the money and I had to correct her that she was gonna give me too much change so I'm not sure what happened there. The ice cream was tasty, I ate about half of it.