This is our go to NFCU branch and ATM in Atlantic Beach! Located in a convenient spot on the right…read morecorner building in the shopping plaza, there's ample parking throughout to either stop by the branch or visit the ATM. Love that the NFCU ATM is accessible 24/7 since it is located outside of the branch in a stand-alone closed door space. Great service, great staff and always great rates at the NFCU! NFCU is such a good banking institution - we are lucky to be doing business with NFCU for the past 30 years!

I have been banking with navy federal for over ten years. All their locations have friendly…read moreemployees. Majority of which are veterans. They often have promotions for friends of service members to be able to open accounts. This location is always in tip top condition. The wait times here are always small. They do have a free coin machine for coin hoarders to count their collection. They also have free wifi.

Been with NFCU for decades and nearly 10 since I retired from service. Always amazing customer…read moreservice, branches are always nice, and the rates for loans are VERY hard to beat. I'm surprised by some of the negative statements as all my family and many friends use NFCU and wouldn't dare go elsewhere. Always great. I've been hacked twice and NFCU was quick to stop the stupidity, take control and issue me new cards, get my funds restored VERY fast, and get us back to normal. During shutdowns, we are always covered. Find another bank that does all that.....and does it well. :) Always NCFU here. -Eric

Welcoming as you walk in door. Enough agents so that there is not too long of a wait. Knowledgeable.read more

Just an update on my never-ending battle with NFCU! For the…read morethird time my appeal has been denied! I wanted to know why and the number they tell me to call is as useless as a snow plow in FL. I finally called the headquarters in VA to get an answer and told this information was confidential and I would have to get a court order to get it!!!! I have contacted the law firm that handled the 1.7million dollar class action lawsuit against NFCU and getting the information I need to start another class action suit! There are hundreds and hundreds of members who have the same issue that I have and all of us have had enough of NFCU's fraudulent practices! It appears NFCU doesn't take responsibility or accountability for their actions!

If your frauded Navy Federal will not they will not have your back. So be very careful when…read moredealing with your accounts if you ever get frauded. They put reliability on you say it's your fault and your out of luck.

This has to be the worst credit union, Navy federal credit union. They will lie to you 8 out of 10…read moretimes. They hold my deposit for six days or longer. That's my social security deposit. They lied about free checking and charge you $10 a month. They don't care about you whatsoever. Go and start with a real Bank not this credit union. Customer service on the phone is horrible right Samantha. Don't become a victim. Stay clear of Navy federal credit union or your go down like a sinking ship. Horrible just horrible.

The worker was trying to rush to get off the work on Friday,keep looking at her watch, doesn't know…read morehow to do her job,not very patient with customers, keep telling customers it's their mistake, very frustrating experience . Not helpful.

Nice clean cut business like bank personal! Pleasant and professional! I always go in there even if…read moreI have closer location I always choose that one. Thank you guys!

It take more than 20 minutes of phone time to talk to a real person so I can find the branch Number…read moreso I can insure a notery and cd officer is available when I plan to arive in Jacksonville since there are no branches in St Augustine. The phone system is not user frendly and waists way too much time!!!! The Bank services are great but their phone system is terrible!!! might as well not even have a phone service just either they are there or they are not. the drive is almost lesst time spent

This location at Atlantic Beach is one of NFCU's original off base branches in JAX - convenient…read moremember facility and love the 24/7 access to the ATM machine. It's a rarity that I actually get in the teller line nowadays since the NFCU app is pretty robust to do check deposits with a snap of a photo as well as easy $ transfer from/to any NFCU accounts. I have been very happy with my past engagements with NFCU's loan (mortgage, auto) departments and like the immediate responsiveness of their credit card fraud department when they flag potential fraudulent transactions. I do miss that NFCU no longer has coin counting machines (allowed customers to have their coins counted and deposited directly into NFCU accounts) in any of their branch locations.

Went in to assist my teenage son and we both opened accounts. Tiffany was extremely helpful. I am a…read morebig fan of credit unions and my experience at Navy Federal was excellent.

Clean, friendly, modern, Credit Union…read more We decided that we wanted to join Navy Fed for two reasons: 1. We wanted to join a credit union 2. Navy Fed is nationwide So, I got online and registered for a savings and a money market account. The sign up was quick and painless, and we were members before we knew it. We went into this location and were shocked by the modern set up. It is very up to date, clean, and logical - you check in at the front desk where a friendly face greets you and triages your needs. You then proceed to a waiting area and wait for either a teller or an agent to assist. That day we deposited money and cashed out savings bond. Everything went smoothly and we were in and out in about 20 minutes. All of the staff was friendly and welcoming. There are TVs in the waiting area if you have to wait for an extended time. There is a drive thru and ATM at this location. All in all we are very pleased with our membership!

This location on Naval Base Mayport is one of NFCU's original branches in JAX - convenient member…read morefacility and love the 24/7 access to the ATM machine. It's a rarity that I actually get in the teller line nowadays since the NFCU app is pretty robust to do check deposits with a snap of a photo as well as easy $ transfer from/to any NFCU accounts. I have been very happy with my past engagements with NFCU's loan (mortgage, auto) departments and like the immediate responsiveness of their credit card fraud department when they flag potential fraudulent transactions. I do miss that NFCU no longer has coin counting machines (allowed customers to have their coins counted and deposited directly into NFCU accounts) in any of their branch locations.

From the owner: Our Members Are the Mission®…read more Navy Federal puts our members' financial needs first with low fees, great rates and discounts. Visit us at navyfederal.org or at one of our 370+ branches--many located near military bases. We're proud to be a member-owned, not-for-profit credit union supporting all branches of the military, the DoD, veterans and their families through every stage of life. Insured by NCUA.