I've ordered cakes twice for birthdays with less than favorable results. I order on line but the 3rd party's format it's compatible with cold stone. They never get the order right! I've informed them twice but they don't update. Don't order on line. Just call them. read more

Cold Stone Creamery Located in the charming Ferry Landing shops, Cold Stone Creamery in Coronado offers a sweet escape with a wide variety of ice cream creations, cakes, shakes, and smoothies. We ordered the Cotton Candy and Peanut Butter flavors, both were delicious and definitely hit the spot! Each was $8.95, totaling about $17.90 for two small scoops, which felt a bit pricey for the portion size in my opinion . There are some chairs and umbrellas just outside the shop, so you can sit and enjoy your treat while taking in the view. There was a long line when we visited, and we waited around 15 minutes to order. Staff was friendly! read more

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Ice Cream: There's so many flavors but we tried the Mint Mint Chocolate Chocolate Chip and it had brownie and chocolate chunks. Really sweet and good amount of chocolate in it if you are a sweet tooth. Good minty flavor. I'd like to think the flavors here are very strong and sweet. Service: Very straightforward, order at counter and they'll scoop you your ice cream. At the end of the line when you're ready to pay they have a machine on the customer's side where you can do it yourself but it was tap only with the card. We scrambled for a second because one of the cards we had didn't have tap working. Ambiance: Nice little stop for ice cream while strolling around coronado. You can smell the sweet ice cream scent from the outside as you walk by too. There will be a line on the weekends but isn't a super long wait. read more

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Don't waste your time and money. Got charged twice for my ice cream and owner refused to refund me. Having to dispute the charge with my credit card. read more

How can you not have ice cream when walking around at the Coronado Ferry Landing: this is Cold Stone Creamery. As expected the line was out the door, but the other customers were polite and the line moved steadily. The staff was cordial. They have the requisite amount of ice cream flavors and lots of toppings to be mixed in. I like the availability of options. The ice cream is okay, and the toppings are okay. Here, you are really getting choices and location. read more

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Came here at the perfect time before they had a little bit of a line. We got right in & I tried out the pink cotton candy ice cream which is just as good as the original blue! Size was a love it mixed with some crushed Oreo cookies. The customer service was fast, easy, & the ladies that worked here are incredibly polite. Beautiful views of the ferry landing & plenty of seating around. Absolutely loved my experience here! read more

Cold Stone Creamery - Bubble gum ice cream love it - Ice Cream & Frozen Yogurt Near Me - Coronado, California

Very disappointed experience here. The Employee is not well trained as she said: I never hear of this when I pointed one item that came from their official website. Their employees are not Not respectful either. I ordered the family pack as shown in their website. They want to charge me almost double the price in store. They act like if we are not paying the price showing on her machine, we are not getting respect from them. Finally they got someone to help but After we paid and left I heard they were laughing at us. Never going back!!! Not sure who is running the business but you should really take a look on those negative reviews on yelp. read more

Cold Stone Creamery - Website - Pint-sized family pack - Ice Cream & Frozen Yogurt Near Me - Coronado, California

Cold Stone's service is top-notch, and their ice cream treats are delicious. A must-visit for anyone craving a sweet treat!

Kinda dirty.. Pricey..We got a couple one scoops in a bowl; one vanilla and one watermelon sorbet. I took taste tests of pumpkin and watermelon, I went with watermelon and blueberries for toppings. After I got my bowl it seemed to be melting right away, like way too fast. Then I taste it and it just didn't taste the same as the taste test; it tasted like iced sugar, not watermelon. Maybe the guy scooped the bowl and tester spoon from different parts; either way it still should have tasted consistent. It was gross, like frost bitten ice cream. I should have maybe just kept it simple with vanilla. Never again, though. read more

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just avoid it all together. it's just a kook trap. absolute kook glue trap. smells weird in there. ice cream that's not worth the calories or the ten schlongers for a small. ferry landing's better off without this "establishment" read more

A CS by the ferry landing. Ice cream by one of the most scenic points in town is genius. Everyone loves ice cream and views. Bit pricey with inflation (I paid $13). But consider it a treat with the downtown skyline staring right back at ya. read more

Cold Stone Creamery - a hand holding a cup of ice cream - Ice Cream & Frozen Yogurt Near Me - Coronado, California

Weather cannot deter a delicious ice treat. Or the fresh smell of baking (not baked) wafflecones. It has to be a marketing strategy but the aroma is hard to resist. Like mint and chip? Try chocolate mint with Oreo pieces. Love cookies and cream? Try sweet cream or vanilla cream with Oreo pieces. Just a couple of favs. I can't remember if it's vegan or lactose friendly. However, I have a theory. If the lactose is high grade and fresh- I'm sure you'll be tolerant. Isn't it pretty cool to choose your ice cream base then add one free topping or a nominal cost for additional toppings, to sweeten a smile. It's 60° and for San Diegans this is cold (blessed spoiled). Yet, ice cream is good for you. Cold Stone is made on-site, so natural ice cream is better for you. Parking is unlikely an issue even in a hot day. The only challenge is the size. More Sweetness can lead to a tummyache and eyes are bigger than the yumminess. At this location, you have ice cream, the fresh smelling bay and sunsets that are divine. Masks are required. All toppings and ice cream are secure and contained. Even postmates and other delivery vendors can bring you this delightful creamery. Cash and other payments are accepted. Customer service fast, friendly, and appreciated. read more

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I asked for Sweet Cream with double Heath bar mix in. I started eating it and it was off; the young lady made it with Kit Kat. So I went back up to the counter. The man, who I assume was the manager by the way he was talking to her, stepped in and scooped up a new scoop of Sweet Cream. Great start. He picks up some Heath candy, I reminded him that it was supposed to be double Heath. The look he gave me was indescribable. As if I was trying to cheat him. He looks at the young lady and said,"Did you charge her for that?" Yes, she said. So he grabbed another piece and break it up, on the Baird next to the Sweet Cream he'd scooped, not mixing it in. Next thing I know, he grabs the first ice cream with the Kit Jat in it, and starts to dump the Heath bar crumbs on top of it! I said "Wait! I don't want it in the Kit Kat one, I want it in a clean scoop. NOW I've done it! He throws down the scoop and says, Let me take care of my customers first", and walks away to help someone else! At that point, I left, and had my husband in to get the ice cream. I'm a paying customer, not the crook he seemed to think I was. read more

The workers were so incredibly rude. They treated us like we were inconveniencing them by ordering. They also completely under-mixed the ice cream. All of my toppings were on the bottom of the cup. My friend asked for a cup of water, (she needs medicine while eating dairy) and the girl refused because they were "in a rush". She rolled her eyes at us and walked away. Definitely will not be returning. read more

I am not a fan of Coldstone and this location solidified my unfaness. The ice cream is ok. Lots of toppings and flavors to choose from. The ice cream is never really fresh and tasty to me. The 3 stars is for the ok ice cream and ok service here. I don't need everyone yelling "hi" when I walk in or overly friendly during my visit but this place didn't even say hello or try to act friendly at all. Just "what would you like", "No we don't have that" and "here you go, pay over there". No thanks, Creamistry is for me. read more

Cold Stone Creamery - Yum - Ice Cream & Frozen Yogurt Near Me - Coronado, California

Rushed down here from the other side of the island to get some ice cream. Hours of operation are till 9. Unfortunately we got there and a hand written note saying they close at 8:30 was on the door along with about 6 other people looking for ice cream. Disappointed. read more

The ice cream was so good! The employees were very nice. And the place was nice. I really do recommend this place.

Workers here are extremely rude and have no clue how to interact with customers. Who the hell mops the floor midday and gets mad at customers for standing in line and not outside the shop while they mop. No signs posted asking customers to stand outside and the worker feels the need to yell at customers. read more

Who doesn't love ice cream? I rarely go to Cold Stone, however, when I do. The different flavors are always delicious!! This time I just got the French vanilla with almonds and pecans. Simplified and Yummy! read more

Cold Stone Creamery - French vanilla with almonds and pecans! - Ice Cream & Frozen Yogurt Near Me - Coronado, California

A joke they admit that they're cold stone does not work. The ice cream is melting the second you get it. The place is dirty the doors do not work on the exit they are slamming shut Three scoops of ice cream and three small cones for me and my two kids comes to almost $16 here . why am I being ripped off. I guess this is what it's called when you pay for ice cream with a new period is franchise I'm not putting the money into a national brand I want my money back. read more

Fantastic and creamy ice cream. Social distancing and covid friendly. To go only.

closed early and won't open doors for no reason other then being lazy and not wanting to serve anyone... it said they close at 9 and it is 8:20 and the doors are locked... wrong to false advertise read more

Wayyyyyyyyyy to pri¢ey!!! Wayyyyyy too thick,suagary & creamy... I still think OG thrifty is the best ice cream u can get... just keep it simple... read more

I love Cold Stone and I have a ritual to go at least once a month to this Coronado location, sadly I am considering to change to a different ice cream place because I am very disappointed with the service they provide, bad attitude from the employees, they don't remind you to accumulate your points they don't even seem to want to take your order, always it a bad attitude and never a smile in their faces. When you work with customer service you need at least to try to do your best! An ice cream shop should bring joy! It doesn't happen. How do they even expect us to tip them? Yesterday was the worst experience when they took my order wrong and I asked to change it and they didn't even try to make it happen. I left angry with an ice cream that I didn't even like. read more

I paid $21 for delivery. Which was 1+ hours wait time. Ice cream was melted.To get a waffle cone with this size?! Cold stone you must do better please. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Coronado, California

I have stopped here several times while in the area. Most recently we stopped here on a warm day out in Coronado. It was a little chaotic since there was no clear cut line. I wasnt sure where I needed to stand to order. So we were just in a group of people waiting to hopefully get towards the front to have someone take our order. I noticed that the pushy people seemed to nudge their way to the glass and get their orders taken before others. Once up to the glass, it is a typical Cold Stone. Ice cream and mix ins. I was a little bit sticker shocked at the prices. We paid almost $6-7 for a two scoop. Not gonna lie, I could go someplace else in San Diego and get better quality and better flavored ice cream...and have a place to sit and enjoy it. I might think twice about stopping back here again. And I like Cold Stone in general. But this one left me feeling a little bit bummed out on my ice cream experience. read more

Maybe it was because we came by on a Sunday afternoon on a 80+ degree day, but this Cold Stone was definitely the most disorganized one I've ever been to. It's a small store so if it's busy, you'll have to wait outside and catch a tan before you can order inside. The worst part about our visit was that the first two employees weren't taking people's order in order once inside and it got so scrambled with the large party in front of us, and yet, the employees were the ones that had an attitude with the customers! I get it, you're busy... but don't put on a show and get snappy with us lady. Otherwise, there's not too many other dessert places nearby and the ice cream will always hit the spot on a gorgeous summer day! read more

Cold Stone Creamery - Busy! - Ice Cream & Frozen Yogurt Near Me - Coronado, California

Not gonna to lie, I've been to better Cold Stone locations. This spot on this day however, did the trick in satisfying my craving on a hot day after a ferry ride. After the friendly staff allowed me to try 3 other flavors (thanks!), I finally decided on old faithful strawberry ice-cream topped with gummy bears (duhhh!). The place looked a bit older and unkempt, which was surprising considering it frequents tourists. The door to the back was open and things looked a bit in disarray back there. They'll always have business because of their location but hopefully they can make it a little nicer for us. Good ice-cream nonetheless. read more

Extremely overpriced. I got the smallest two-scoop paper cup and they charged me $9. Size of each scoop was ridiculously small. And no toppings no nothing. Not worth it. Selection is also very limited with basic flavors, nothing fancy. Just go somewhere else where you will get much more for less. read more

Tuesday Visit - not bad at all since my last visit. Staff was friendly and super patient with all the costumers wanting samples. Facility was clean and a much better atmosphere from my last visit several years ago. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Coronado, California

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THIS PLACE WAS WONDERFUL‼ workers were super friendly David was especially wonderful. The jack was lack luster tho. Overall wonderful icecream and wonderful staff all love read more

Bought ice cream when visiting the Coronado Island. It was located near the centennial park, and offered a lot of different choices of ice cream. I had berry with the smallest size (like it). The portion was decent and it tasted OK. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Coronado, California

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About $5 for a large mango smoothie. They give you a straw that makes sucking up the liquid, difficult. It was just alright. My friend got an iced coffee drink and paid about $5 for it (it was smaller than mine) and she said it wasn't all that great. read more

Well, no wonder they have 2.5 stars. Horrible service and i asked if they can make ice scream on a cold stone, they told us only if we purchase big ones, and that what we did, and they ended up serving normal ice scream. And so on.... to bad for this location. Never again read more

I always get the sweet cream with raspberries when I go to Cold Stone and this trip was no exception. It was made adequately and the service was suitable. There really wasn't anything amazing about my visit or the ice cream. But everything was as expected and it was nice to get a bite of ice cream while I waited for the ferry. read more

Ordered the cheesecake, coffee, sweet cream, and cookie dough ice creams. All were delicious and fluffy.

Cold stone never fails me. I always get the cake batter ice cream and mix in cookie dough and brownie. It's so creamy and sweet. Just perfect on a hot day by the bay. The guys here are such generous servers, order a like it and they scoop you a love it. Not stingy at all. read more

First time I had the time to try this place because every time I was in the area, there were too many people to try it out. So... We dis not had ice cream, instead we enjoyed a Coffee Frappe and a Oh fudge! We were four people and all of as loved it!! One bad thing is that the service was slow. I am not sure about the price because I did not pay, but the taste and the view worth a try! read more

Cold Stone Creamery - Coffee Frapp and Oh Fudge - Ice Cream & Frozen Yogurt Near Me - Coronado, California

Poor customer service. Mariana didn't event acknowledge me I was first in the line, she just ignored me till I looked at the person behind me, plus too pricey and you get a little bit of ice cream. We ordered the biggest one and it was so disappointing. Not getting it from Coronado again. What a waste. Same review, different date of purchasing. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Coronado, California

I'm from Vegas, so I think the not having A/C in every building thing is a little odd to me but this location was pretty warm upon walking in. It was much cooler outside of the store despite the 89F "heat wave" San Diego was experiencing. Service was quick and the woman who helped us was very nice. A little chaotic trying to get past the group in front of me to place my order so it's a good thing we already knew what we wanted and didn't have to look at flavors inside the case. Floors and overall outside area weren't the cleanest but I watched every step of my cheesecake ice cream with chocolate shavings being made and she had gloves on... took them off when she went to take my payment so I suppose it was okay. Price was expensive compared to Vegas... not sure if that's just California pricing or if it's because it was on Coronado Island? It cost $6.50 for a Like It size... good thing I had a BOGO coupon email or my cousin would be SOL cus I ain't sharing my ice cream :p kidding... Would stop by on a hot day if I visit again. read more