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    Cold Stone Creamery

    2.4 (81 reviews)
    Open 5:00 pm - 9:00 PM

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    Photo cake

    I have ordered photo cakes from the Tanforan Cold Stone multiple times in the past with no issues. Because that location was temporarily closed, I ordered from this location instead and unfortunately the experience was completely different. I placed my photo cake order on Thursday for Saturday pickup, which meets the 24 hour advance requirement. The issue was communication. The Cold Stone website does not list an email where photos can be sent, unlike other locations such as Tanforan. On Friday noon I began calling the store to get an email address to submit the image. I called multiple times throughout the afternoon but no one answered. They finally picked up in the evening, at which point I immediately sent the photo and followed up asking if the dimensions were acceptable. I never received a confirmation. When I picked up the cake on Saturday, the photo was printed very small instead of full cake size, which completely defeated the purpose of ordering a photo cake. When we called to address the issue, the manager was rude and dismissive, told us there was nothing he could do, and refused any refund or resolution. He also claimed the issue was that I should have ordered 24 hours in advance, which I did on Thursday, and I attempted to communicate as soon as they opened Friday but no one was answering the phone. Mistakes happen, but the lack of communication, accountability, and customer service was unacceptable, especially for a special occasion. I would not recommend ordering custom cakes from this location.

    Jack R.

    Coffee milkshake with almonds and brownie pieces was it really good treat after a good hike in Pacifica. The problem was a service here was horrible. When I saw the girl scoop just a few almonds into the milkshake blender I asked for a little bit more and she charged me for two extra scoops. Yet, when I watched a couple of teenagers that she knew come in later on and ask for extra Cookie Dough Bites I look to see if she charge them extra and she didn't. If you're going to charge people for extra items make it consistent and don't play favorites.

    Chocolate Truffle w/Carmel & brownie mixed in!
    Jamie P.

    I love this location - it's convenient, great service and plenty of selection. The ingredients always seem fresh and I love all the mix-in options! My only suggestion would be to have more dairy free options other than sorbet/sherbet. They have remained open during this time of "Shelter in place" which is awesome, and I was happy that they take Apple Pay so I didn't have to touch anything!

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    2 months ago

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    1 year ago

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    1 month ago

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    6 months ago

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    1 year ago

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    9 months ago

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    10 months ago

    The food was amazing. The owner is super friendly and resourceful, way better menu than the Daly City location.

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    3 years ago

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    7 years ago

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    1 year ago

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    1 year ago

    Didn't feel professional and it felt sketchy walking in there, not your typical cold stone I don't recommend. Stay away!!!

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    3 years ago

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    6 years ago

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    1 year ago

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    7 years ago

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    3 years ago

    The best ice cream shop around very clean very good help absolutely fresh ingredients delicious

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    4 years ago

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    4 years ago

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    3 years ago

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    5 years ago

    This location is always clean, well stocked and the employees are fast and always friendly!

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    5 years ago

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    Page 1 of 3

    Ask the Community - Cold Stone Creamery

    Does this store carry Oatmeal Cookie Batter? It's a favorite I can't find locally;(

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    Review Highlights - Cold Stone Creamery

    Sal is wonderful and has even made our "usual" minutes before closing when we've called.

    Mentioned in 2 reviews

    Read more highlights

    Sweet Dreams Bakery

    Sweet Dreams Bakery

    4.3
    (431 reviews)
    6.6 mi
    $$

    I was tasked with ordering the cake for my best friend's milestone birthday and knew I wanted a…read morevintage cake design. I reached out to Sweet Dreams Bakery with the design that I had in mind and Maricel responded quickly and assured me that Sweet Dreams could make the cake that I wanted. The end product was BEAUTIFUL and delicious. We brought the cake to a restaurant and someone outside of the group even requested to take a photo of it! Highly recommend to anyone looking for a custom cake. Thank you so much Maricel and Sweet Dreams Bakery team.

    I can't say enough about this bakery what started as a sweet tooth fix has turned into an obsession…read moreand love. The cake flavors are amazing, and I love that they have mini cupcakes of such a variety of flavors. But they are also one of the most talented cake artists. I contacted them on whim last year when my default baker went out of business and I needed a cake for my kids birthday party. It was a Bluey themed party, and they really came through with everything. Sometimes its hard going with someone new, especially when you don't know what to expect. But I knew their cupcakes were amazing so figured it was worth the risk. But they created the most amazing cake that was beautiful, moist and flavorful. This year, we choose a hawaiian theme and then subthemes of a Hawaiian Hello Kitty, Hawaiian Squishmellows, and Hawaiian teenage mutant ninja turtles. It was a challenge to put it all together but they did it and I was so happy with the results! And the cake literally melt in our mouths (the berry flavors, for anyone interested). Everyone has been so easy to work with and I love that they do a consultation to get information on what you are looking for. Highly recommend if looking for a mini sweet treat, or bigger sweet treat. Or any speciality cakes. Oh yea, did I mention they make macaroons and cake pops too!? Literally can't go wrong with anything here.

    Photos
    Mario Cupcake
    Mario Cupcake
    Mario themed cake
    Mario themed cake
    Luigi Cupcake

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    Luigi Cupcake
    Binka Bites

    Binka Bites

    4.5
    (372 reviews)
    5.4 mi
    $$

    Low inventory especially by the afternoon. So come early…read more Nice treats but extremely expensive for what you get. $6 for small-size muffin is wow (and not in a good way). And no dozen pricing is disheartening. p.s. another customer asked if the Milbrae location might have other flavors or bites, and he said probably they have the same thing. So he either is an expert and knows exactly what the other location has, just talked to them recently and ask about their inventory, or is just bs'ing.

    I didn't know cupcakes could be so light and fluffy. We came here on a friend's recommendation. We…read morecame around 11:30 a.m. on a Saturday and the place was empty, except for a friendly guy working there (I think he may be the owner). He explains there aren't many flavors left because most of his business is through online orders. We asked him to help us pick out 4 cupcakes, and he was pretty chatty about them all. After we picked out our 4 cupcakes, he gave us one for free (wow - thanks so much). That took the sting out of $6 cupcakes. The place is a bakery and store front, but no seating. They have cupcakes, mochi donuts, savory muffins, and various drinks. Their baked good are made with rice flour and coconut milk, so their cupcakes are light and moist. They kinda have a mochi-coconut flavor, but not the sticky mochi texture. Most of their cupcakes have some type of filling inside, which adds to the moistness. All their flavors are really creative, and some of the ones we got today I don't even see on their online menu. The instructions say best served heated for a few seconds, but I found the cream gets too melty. It tastes fine without heating imo. What we got: + Ube cookies and cream - ube and coconut forward. Yum. + Guava - this had a dollop guava jam on top and some squirted inside too. The guava adds just the perfect bit of tartness to the cupcake. + Nutella - there's a dollop of nutella on top that fills part of cupcake inside. + Churro Biscoff - pretty gooey inside, which may be due to heating it a few seconds. Still very yummy. It's a good thing I don't live close to one of these stores or I'd be here every day. I prefer these to Sprinkles cupcakes for the same price point.

    Photos
    Bring Binkies (mini Binka Bites) to your next gathering!
Perfect nibbles of decadence.
    Bring Binkies (mini Binka Bites) to your next gathering! Perfect nibbles of decadence.
    Ube Flan. Ube Langka. Ube Macapuno
    Ube Flan. Ube Langka. Ube Macapuno
    Ube Latte with coconut jelly

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    Ube Latte with coconut jelly

    Cold Stone Creamery - icecream - Updated July 2026

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