The store doesn't carry the most unique products but they have plenty of standard goods to serve…read morebasic needs for all kinds of animals, which I appreciate. They also have reliable hours, open at night, later than most independent pet shops. The store was clean, organized, and well stocked during my recent visit. I had no problem picking up a couple of items for my bunnies, with service at the front register quick and easy. In addition, parking was plentiful right out front on a Monday evening. In terms of small animal products, I don't really trust a lot of the ingredients in the treats that they sell at big chain stores like this (ie. fruit flavored drops). But I got the vitakraft veggie pies, which I can at least sift through to remove anything I don't feel comfortable with giving my bunnies. They're due for a spoiling, and the chew toy selection in the store sucked, so this would have to do.

We recently applied to adopt a cat through the adoption center at PetSmart, and the experience was…read morevery disappointing. It has been over a week since we submitted our application, and I have yet to receive any response. I've left several messages expressing our interest in adopting, but no one has returned my calls. From my understanding, the purpose of these adoption programs is to help pets find loving homes. Unfortunately, that did not seem to be the priority here. It's frustrating to hear the message on hold about doing "anything for pets," yet potential adopters cannot even get a simple call back. Because we never heard from anyone, we ended up visiting Petco, where we were able to adopt a kitten the very same day. He is now in a loving home, which is exactly what these animals deserve. PetSmart has the resources and platform to do great things for pets, but the adoption process at this location needs serious improvement. These animals are depending on you to help them find homes. Please do better.

Great training classes thus far! We attended the puppy social for our 5month old Aussie and…read moreCarolyn, Cecilia and Quill have been so amazing and patient with us being first time dog owners. Definitely excited to attend more classes and get vaccines for her soon.

Amazing people there who care deeply for animals and the people who love them. Helped my wife and I…read morethrough a very hard time with dignity and compassion.

I've been a Petco customer for years, but just for dog food and toys, etc. Never grooming. We've…read morealways had dogs with flat coats that we could shower at home and never needed grooming. But this summer we adopted a chihuahua mix that had got a bit fluffy and needed a haircut. I didn't know what to ask for, so the groomer (Carlos) gave some recommendations, and I went with his plan. I was a little surprised that the whole job took more than 2 hours, but they have a process that enables them to handle multiple dogs simultaneously. I was a little worried that our puppy would freak out in his first haircut, but he came through it fine. Kudos to the staff for their professionalism. Pro tip: call the store directly to make an appointment. That way you'll get all the details right, even if you're already in their online system. Also, show up on time. They get busy, and the groomers will spend time with you to discuss your options if you haven't put them in a hurry. Caveats: This was my first experience with the grooming services at this particular Petco. YMMV. I've had good experiences with the retail staff there as well, but like any retail store these days, sometimes they're understaffed. Nevertheless, even the retail staff have been knowledgeable about their products.

Jasmine in the fish/reptile area very well may have saved my jumping spider lol. I asked her for…read moreadvice because my new lil spider was not eating her mealworms. Girl was on hunger strike I swear. Jasmine took the time to find me the tiniest crickets possible and let me have a couple just to try out. Worked like a charm, my spider ate it up and is already eying the second one. I'll definitely be back for more crickets for her going forward!! Thank you jasmine ! Love, Anna and Ingrid

Another one of those custom mall vendor carts…read more OMG! This place is fantastic but it takes forever to get your license plate frame done because the guy is so busy and each persons request is unique and requires quite a bit of attention to detail. I had a custom license plate frame made and I Love it! The owner of the cart did an awesome job! My license plate holder is 'dah bomb'.

Love this place! Been coming to Di Di for years to have my plaques and dog tags made. Great deals…read moreand concepts. Also owns the key maker kiosk next door.

Gentle groomers kind to small dog. Nice, clean cut. Very pleased. No trauma here. Short cut. Happy…read moredog too!

UPDATE REVIEW: Thank you for the generic response to my review. I've added additional photos of the…read moretext messages asking me to come back in so they can fix the groom. If my dog was aggressive and that's the reason why the groom wasn't complete, WHY ASK HIM TO COME BACK???? WHY IS IT THAT WHEN I PICKED HIM UP YOU SAID HE DID GREAT! This is all cover up to point blame! You also issued me not even HALF of what I paid. I paid $183, you issued me $72 because YOU DONT ISSUE TIPS. How is this okay for you to keep the tip?! Ridiculous. Seriously DONT COME HERE. They are untruthful. They have no idea how to treat clients and they do not know how to communicate! They are not admitting they are at fault saying it's my dogs fault! ------------ My dog was groomed by Fiona. I gave her a heads up that my dog does better away from me, once he is handed over he is fine. My dog has been getting groomed since he was a puppy, this is nothing new to him! Upon arrival, Fiona did not seem welcoming at all. She did immediately approached my dog in a fast motion which if anyone knows dog behaviors this is a big NO NO. She said "let me take him" I handed over the leash and she rushed him to the back. I gave her the benefit of the doubt that this is a new dog and she just needs to see how he does. After a few minutes of him being in the bag, I assume she tested to see how he does being lifted, carried and placed and taken out of the kennel. All makes sense! She comes out and says "okay he did fine!" She points at the price and says $145, however the link she sent me via text and on her website says $135 very inconsistent numbers. She asked how I want the hair cut to be, I said please do not make him bald or shaved down. He can stay short, keep his eyebrows but trim it and trim the length of his ears and his muzzle area. I get a call at 12pm that he's ready. She comes out saying to get my dog from the kennel because he started to grow when being approached in the kennel. I grab him and he is so happy! Wagging his tail! She even showed me where she cut around his face and her hands were very close to his face. He smelt very good and looked good. She told me his ears were very dirty and she cleaned them, cut the nails and did everything and that he was great for the groom. I paid $183 in total for the groom but if I receive exceptional outstanding service I don't blink an eye and am happy to pay. When we got home, I looked him over and he still had Matt's on his ears. The AD said brush out for 15 minutes--clearly my dogs ears were not brushed. I looked in his ears and his ears still had debris in them! I understand not being able to get deep in the ear canal but the easy outer ear area had gunk. The full groom AD stated a sanitary trim but his sanitary area was not trimmed at all! It was the same length from when he came in! I checked his paws and none of his paws were cut or trimmed! Not even the bottom of the paw pads! At this point I am furious because I paid $183. I check his nails and NONE of his nails were cut at all!!! I reach out to Fiona, who groomed my dog and she asked me three times for me to come back for her to get it fixed. She said this was all very surprising to her, I told her I took photos of all the errors. She said she cut my dogs nails but if she cut it too short it'll bleed however they were not cut at all! They are still pointy and long from when he arrived! At this point we are going back and forth and then she throws the "my dog started to try to bite her" card however my dog being aggressive or trying to bite was NOT mentioned AT ALL! Not at pick up, not through our exchange in messages, the only time she decided to say it is when I asked for a refund as I do not want to go back to her grooming facility! I assume she is saying that to make an excuse as to why nothing was done. If this was the case why wasn't it mentioned AT ALL? I am extremely frustrated and I definitely do not recommend this grooming facility. It is half ass work for paying an arm and a leg. I expect exceptional service the first time, not after I complain about the lack of detail of the groom that you then decide to ask me to come back and do it over for me. If my dog was trying to bite, why did she offer to trim my dogs nails if I come back and that she'll fix everything, I truly believe that this was just a cover up, because she started to mention it AFTER I declined her offer for her to fix it! I asked for a full refund but the owner is only offering me half! why does it take someone to complain for people to start doing a good job or to start doing what their job actually entails? Why can't it just be done as expected the very first time!

We love the Tama Vet team. Everyone is always so kind and we've always loved our experience with…read moreDr. Hoehn, Dr. Tama and Dr. Estrada (just to name a few). The whole team at Tama has always been so wonderful to us, including the nurses and front desk. After having dogs for 10 years, we've experienced a variety of different animal hospitals, emergency rooms and doctors. Some of them amazing and some of them leaving much to be desired. We learned that no one can advocate for your pet better than you, so communication & openness to learn is key. Our three dogs have always had a wonderful experience there and we're grateful to have found them. That being said, Tama Vet is an awesome place to have as a family doctor for your fur babies. They work with you and are always so understanding toward us.

After trusting Tama Vet Hospital with our dog Milo's care since 2023, this experience completely…read moredestroyed our confidence in this clinic. We have always kept up with Milo's medical care, including exams, vaccines, testing, and preventative medications. In February, we paid for a heartworm screening specifically to maintain his heartworm prevention prescription. The invoice itself states that the annual heartworm test is "essential to test negative annually to be eligible to prescribe heartworm prevention." Nowhere did it mention that an additional physical exam would also be required before approving the medication refill. After multiple prescription refill requests through Petco went unanswered, we called the clinic ourselves. One front desk staff member told us they would respond to the request, only for another employee to later call back with a rude and dismissive attitude instead of resolving the issue professionally. The entire interaction felt disrespectful and unnecessarily confrontational. What is most frustrating is that this entire situation could have been avoided with simple, clear communication from the clinic. Instead, we were left scrambling to get our dog's medication while being treated like a problem rather than long-term clients who have consistently provided proper care for our pet. When concerns were raised, there was no accountability, no genuine apology, and no meaningful attempt from management to make things right. We even requested a refund or account credit for the heartworm test because the additional exam requirement was never disclosed at the time of service, yet we still received no real response. Veterinary clinics should treat both pets and owners with professionalism, respect, and compassion. Unfortunately, our experience with Tama Vet Hospital reflected the opposite. We will be taking Milo's care elsewhere and cannot recommend this clinic to other pet owners.

Been going here for years. Super friendly and always reasonable. The owner and workers definitely…read morelove the hobby and this is just an extension of their care

Hi, Today, January 19th, around 6pm I dropped in at your…read morestore. I went in and tried calling for someone thinking you were open. It wasn't until after I called the non emergency number that I realized the sign was off and after checking your Facebook I confirmed that you closed at 4pm. Anyways your door was left open. I stayed as long as possible waiting for the fire department. However, I had to get going so I am not sure how long they took to arrive.

It pains me to write this negative review because my family and relatives had taken several pets…read morehere for many years. Within the past couple years, we have all gotten too fed up and switched vet clinics. The wait times have gotten ridiculous and every single visit was at least a 30 to 40 minute wait when coming for our appointments. Additionally, after switching over to other vet clinics, we found that this clinic charges a lot more for the same services! Sigh. We used to really love this place but it has just gotten too frustrating and wasteful to keep coming here.

Efficient and caring veterinary services…read more My cat has been going to Parktown since I got him five years ago. Appointments are easy to request through their app. They offer drop off services for convenience. Every issue that my cat has had was resolved with Parktown. Highly recommend Parktown for your pets.

I took my puppy dog here for her first haircut and I showed them a reference photo. When picking…read moreher up she was not at all like the reference photo and I wish they had followed it. The hair was cut too short and was uneven. Her head fur was so much longer than her body and it was disproportional, she looked like a bobble head. I wish I had more transparency on whether they could've done that cut or not based on the photo so I would know beforehand. I'm not going to come back here unfortunately :(

I have been a returning customer for more than three years. This place has done such a great job…read moretrimming my dog's hair and giving my dog a bath. I highly recommend this place.

The ladies at Tatiana's pet grooming are so nice and they do a great job on my pet dog.read more

I've been coming to Tatiana pet grooming for many years. My late Yorkie and my Pomeranian. They…read moreare very professional and friendly. I highly recommend to anyone that's looking for a pet groomer.