Still my favorite spot to go to when we're back in Rochester. Delicious, chewy bagels with amazing…read morecream cheese (we LOVED the spicy veggie). Bagels are a decent size and always very fresh.

Good variety and bagels and cream cheese flavors. I had the fire salt, which as someone who doesn't…read morehave a good spice tolerance, didn't find intolerable in terms of spice. I really enjoyed that the veggie cream cheese had fresh veggies in it too. Bagels came out quick, within about 5 minutes though there was only one person in front of us when we came in. While it's not a NYC bagel, it's still up to par and satisfies the craving for one

Food was good Service was kind…read more They keep the line moving and were able to help my Gluten Free Vegan sister try some bagels after a very long time.

I visited Balsam Bagels on July 14 while visiting a friend who recently moved to the area. There…read morewas plenty of parking, the shop was clean, and the staff were very friendly. I ordered a bacon, egg, and cheese on an everything bagel with jalapeño cream cheese. Honestly, it was one of the best bagels I've ever had. The bagel was incredibly soft with a perfectly crisp toasted exterior. It was so good that I bought a dozen bagels and a container of the jalapeño cream cheese to bring home. Unfortunately, the next morning I woke up with what appeared to be food poisoning and was sick for my entire flight home. I had frozen the cream cheese overnight so it would stay cold during my trip and refrigerated it again as soon as I got home. On July 17, my partner had an everything bagel with the same cream cheese, and they became sick the following day as well. Meanwhile, my mother-in-law ate one of the plain bagels and did not experience any illness. Because of that, I suspect the cream cheese may have been the source, although I can't say for certain. I'm giving 3 stars because of the apparent foodborne illness. The customer service, cleanliness, and the taste of the food were all excellent, and I genuinely loved the bagels. I hope this was just an isolated incident, but I wanted to share my experience so the business can investigate if needed.

Just had a fire on 9/9 and are unsure of damage. They aren't sure when/if they will be open again…read more Their website is up to date. So sad--they have the best bagels in town and are incredibly nice.

GREAT bagels- ok the best in town. HOWEVER... the business has changed... I remember learning that…read morethey were closing last year, went and stocked up on a couple of dozen, knowing I would miss them. JUST learned that they are still "open." Be aware that they are "strictly curbside service and are open Friday and Sunday 8am-11am" this is their current business model. Look at the website, to learn more about Bagel and Challah ordering. https://www.brownsteinsbagel.com

Terrible customer service. Every staff member was rude and condescending. They are clearly in need…read moreof a new leadership team to drive accountability and kindness into their business.

I just had to write a review for my favorite bagel place ever. And I would just like to thank…read morewhoever is responsible for the surplus of Bruegger's in Rochester. Buffalo does not have any good bagel places so it's really a treat to be able to get my favorite bagel sandwich (The western) in pretty much any town in Rochester. Their coffee sucks though. Opt for the OJ instead.

Amazing NYC-style bagels with great schmears and lox! Friendly staff, great vibe and friendly…read morehang. Local art on the walls and a lot of other amazing sandwiches for breakfast and lunch. Recommend

Auburn Bagel Co. made its debut in downtown Auburn in 2025, introducing New York City-style bagels…read moreto the area with a wide array of fresh handmade bagels that include flavors like poppy, sesame, whole wheat, pumpernickel and more. Owner Tony Daddabbo, an Auburn native, honed his bagel-making skills in New York City at the popular "Columbia Bagel" just a few blocks from Columbia University. Daddabbo said the key to making an authentic New York City-style bagel is to keep it simple and fresh, using five simple ingredients: Water, yeast barley malt, syrup, salt and flour. Wife and I recently stopped into Auburn Bagel company to grab a quick bite before running some chores. It was around 1030AM on a Sunday, and there were already plenty of customers dining or ordering. We looked at the menu and my wife decided on a Bagel Weck sandwich on pumpernickel - roast beef, creamy horseradish and a side of aus jus for dipping, while I chose a chicken parm sandwich on a garlic bagel. The line to order moved quickly, employees were friendly, and our food was made relatively quickly, and we enjoyed our food - my only complaint was my bagel was a bit too toasted and crispy for my liking, but that's all preference and there was nothing wrong with the sandwich itself. We did think it was a tad pricey (over $12 for each for a bagel sandwich), but they were a decent size and were filling. We'd definitely return.

I love going here. The service is always friendly and Lynn makes sure to know her customers and…read moretheir names. It is a great small cafe in downtown Watkins Glen. You can eat inside or outside. I always customize my food order, and they are more than happy to do it for me.

My father and I went to Watkins Glen to have Lunch at the Global Tea House. Unfortunately we found…read moreit closed. We decided to just walk around until we saw something that struck our fancy. We landed on BlackBerry Inn Kitchen. It is a such a cute place. The service was super nice. You order what you want from the counter, and they will bring it to you. We chose to sit outside, the day was so beautiful. There are just a few tables. But they did a great job with the little space they have. The inside though is decorated really well, and has a cozy vibe. They sell a lot in that little space. Cold grab and go items, cool grab and go groceries, like Pierogis and such. I bought a bottle of their CBD Ice Tea. Delicious, refreshing. I also, ordered a pork sandwich on a roll, with Horseradish and tomatoes. You can order any fixings they offer, these were just my preferences. I forget what my guest had, but I took a picture. I liked the size of the sandwiches. Perfect light plate, for spending the day walking. I definitely recommend and will be back. They look perfect for a breakfast or lunch sandwich. We were there at 2Pm. I didn't make note of their hours. But I'm guessing they are more of a breakfast and lunch place. My conclusion was based on our difficulty choosing a sandwich because they were out of most of their baked breads. Which I would expect from a bakery/sandwich shop that closed at 3pm

Good food fast service and a pleasant atmosphere and sitting area…read more My biggest issue is with the ordering process. The POS system was down but they could take mobile orders. Not a problem just use the app. App request personal information. Still not a problem most online orders do. Was not however expecting it to be printed on my receipt and just left out for anyone to see.

Ordered three Spicy Hobo sandwiches today. Two with extra hot sauce and onions (an addition $0.65…read moreper sandwich). Neither of the latter two sandwiches were made properly, both missing onion and extra hot sauce. Beyond that, the order was not left in the area where online orders are usually left so we had to wait more time than was necessary to receive our orders. As with Riverwalk Coffee, I understand it was busy today but if something as simple as a few extra customers can upset the balance there so easily, I imagine either more people need to be working there or perhaps less people who crack so easily under pressure.

Great gluten free options! Came here twice in one weekend, we loved it. Service was pretty quick…read moredespite being busy. There are fun board/card games to play while you're there. Seating was a bit hard to find during the busy morning rush.

Stopped in for breakfast on our way home and we enjoyed the experience. This place was wild on a…read moreSunday very busy but they made it work! I had the heuvos rancheros and hashbrown and my fiancé got the lox bagel with cream cheese. We also tried their famous strawberry cake which was awesome. Prices were pretty good overall and everything was tasty. The rancheros needs something flavor wise but otherwise was pretty good. Plenty of seating indoor and outdoor and lots of parking. Everybody was so friendly and nice here we enjoyed the experience!

Ordered a bagel with egg, cheese, and ham, another egg and cheese bagel, and pancakes. I waited 36…read moreminutes before finally asking about the status of my order. At that point, they searched for it and discovered it had been sitting there the entire time, no one ever called my name, even though they were calling out other customers' orders. By the time I received my food, the sandwiches weren't even warm and the pancakes were soggy and sweating from sitting in a to-go container for far too long. There was no apology or accountability for the mistake. For a New York bagel shop, the food is shockingly bland, basic, underwhelming breakfast sandwiches that don't match what you'd expect at all. Overall, a very disappointing and disorganized experience. They need to get it together.

Our second visit to this trendy spot. The restaurant has ample indoor and outdoor seating options…read more We were there at breakfast and enjoyed their freshly baked bagels and delicious cream cheese options. Other than a NYC bagel this is the bomb and the cream cheese options are varied for both sweet & savory.There is always a line to order but servers& kitchen staff are hopping so it's never a long wait. This place is a gem- options for breakfast, lunch and dinner. I'll be back for another delicious bagel & cream cheese!

Stopped by a couple of times to this popular place right at the edge of Cornell. Had the 6 Mile…read moreCreek, West End Melt and the Zabs - all good. Friendly service but there can be a bit of wait for the food (we waited about 20 minutes each time)

I LOVE CTB. I have been going here since I was a freshman in College back in '95/'96...30 years…read morelater when we visit Ithaca I make sure we stop here at least once and my kids enjoy it too. Here is our latest visit food: - 2 Plain Bagels: my son got this - Mexican: I always get this. The service is quick here and the Commons location has a nice spot to sit down.