We recently had to bury our son and everything was unexpected. How many people make plans like this…read morefor someone in their 30's? It was all so shocking and Linda and David were compassionate and helpful, listing what we had to do and in what order, and they kept us on track. They were very accommodating and the small service was beautiful. I cannot thank them enough for being so patient, so considerate of us as we sat in shock trying to get through the planning.

Thanks to the folks at Crippen & Flynn, specifically Lisa, Linda, David, and Ruben, the funeral…read morearrangements for my mother went very smoothly. My first meeting was with Lisa, who explained everything clearly and was extraordinarily patient and accommodating. I had a follow-up meeting with Linda, who was also very helpful and made me feel at ease. I appreciate that Crippen & Flynn allows for customization. We started with a package, and then I was able to add or remove any services that I did or did not want. David and Ruben were the attendants at the funeral and cemetery. They were kind and respectful, and again, everything went very smoothly. It was a pleasure to work with the folks at Crippen & Flynn. Though I hope I will not need their services again any time soon, I will definitely use them again when the time comes.

The staff at Chapel of the Highlands went above and beyond for me and my family. I believe the…read morefirst time I attended a service there, I was around seven years old. Being part of a large, multi-generational family, I have unfortunately found myself attending services there at least once a year for much of my life. As an adult, I've had the responsibility of taking a more hands-on role in funeral planning, and I'd like to share three experiences. The first was for my uncle--while not related by blood, he was absolutely family. There was significant family drama leading up to the service, including a grandchild sending threatening messages. When the staff became aware of the situation, they handled it with professionalism and care, arranging for support to be on standby if needed. Thankfully, it wasn't necessary, but Paul was fully prepared to take care of it. The second experience was a little over a year ago, when I was making arrangements for my own mother. Paul, the owner, sat with me through the process. He and his staff were incredibly professional and compassionate. Paul made sure I understood all my options and gently reminded me to take my time--he made it clear he was there for me, without rushing me at all. The third experience was about two months ago, when I was there in my professional capacity as a minister. I was asked to support a husband making arrangements for his wife. I watched as a man, in deep grief, struggled to process what was being said. For the first time, I wasn't the family member making decisions--I was observing. The staff at Chapel of the Highlands handled everything with patience, professionalism, and genuine care. Walking through these difficult moments is never easy, but it brings comfort knowing that Paul leads a team that is caring, hardworking, and professional. While I wish I never had to return under such circumstances, I know I will continue to trust and recommend their services to anyone going through such a difficult time.

Unfortunately, I needed the services of a funeral home twice in two years for family members. The…read morestaff at Chapel of the Highlands were great and took great care of our loved ones, made all the necessary arrangements and supported us greatly for funeral services. Some of our requests were out of the ordinary and the Chapel staff had no hesitation to support us. When the second need arose, there was no doubt that I would turn to Chapel of the Highlands and it was one less thing to worry about, knowing that their staff were extremely competent and caring.

We had my mom's services here 5 years ago this month and yesterday we had my dad's services back…read morehere. We came back to use this venue because the service was amazing and it still is if not more. We met with Gus to plan and he was absolutely helpful, sympathetic, and very communicative throughout the whole planning. Come day of, Rick and Kina were absolutely wonderful. They made sure everything was on track and organized. Checked in on us here and there to see if we needed anything. We were running a lil behind but Rick was very patient and understanding. Come to the crematory, we could've have asked for more. The person running it, I think his name is Ron, was very respectful, empathetic and truly kind. Our whole experience with Sneider Sullivan & O'Connell was truly wonderful. They didn't treat us like customers. They treated us like a family and we are so grateful for that.

We are grateful for the care and professionalism shown by Sneider Sullivan & O'Connell's Funeral…read moreHome. From the very beginning, they were flexible, responsive, and deeply empathetic to our family's needs. They offered wonderful tools to honor our loved one's memory, including the ability to upload photos and videos to create a beautiful slideshow with music. We were also impressed by how technically capable they are, even providing a live stream of the service so friends and family who couldn't attend in person were still able to be part of it. Gus, our main contact, was incredible throughout the process--he reached out at just the right times to check if we needed anything, and helped keep us on track with what needed to be done without ever making us feel pressured. During the funeral service itself, Rigo was our host and showed such kindness and attentiveness, helping everything run smoothly that evening. Losing someone is never easy, but Sneider Sullivan & O'Connell's made a difficult time much lighter with their compassion and thoughtful support. We cannot thank them enough.

I cannot thank the team at Honor Cremation enough for the care they showed my family during my…read moremom's cremation and memorial process. Losing a parent is incredibly hard, but they handled everything with such a high level of dignity and grace that it truly eased some of the burden for us. Communication: From the very first call, I felt heard and supported. They were incredibly patient with all of my questions and kept me updated every step of the way, which gave me so much peace of mind. The Process: I found their approach to be very modern, transparent, and straightforward. There was never any pressure or "salesy" feeling, just genuine empathy and a focus on what my mother and our family needed. The Memorial: They helped us navigate the details for her memorial with so much respect. Everything was handled professionally, allowing us to focus on honoring her memory rather than worrying about the logistics. I am so grateful to have had their guidance during this time. If you are looking for a team that treats your loved ones with true honor and provides a seamless, compassionate experience, I cannot recommend them highly enough. I also really appreciated the honesty in their business model. I know it could technically be cheaper if they did every single thing in-house, but they intentionally use outside sources for certain steps to ensure everything is handled by specialists. I actually felt like I got more value this way because I knew I was getting the best possible care at every stage. It's also worth noting for other families that they don't have an embalming service; they focus purely on a dignified, natural process which was exactly what we wanted for my mom. I am so grateful to have had their guidance during this time. If you are looking for a team that treats your loved ones with true honor and provides a seamless, compassionate experience, I cannot recommend them highly enough. Thank you, Honor Cremation, for taking such wonderful care of my mom.

Honor cremations is a legitimate organization. My family chose Honor Cremations and had a…read moresuccessful Cremation and Memorial with them. Customer service: 5/5 Value: 3.5/5 Execution: 5/5 From a service standpoint, they excellent. The team is available 24 hours via phone and text. For the majority of my work with them, they were extremely responsive, had good pass downs between shifts and team members, and worked to meet all our needs and timelines. They never pressured us into anything or upsold us. They just wanted to support whatever we needed. My family needed an expedited cremation and memorial all within a week of my family member passing and Honor Cremations was able to make that happen and get the paperwork done with the county in that timeframe. Honor's paid casket option was cheaper than other crematories and was a very nice, presentable casket. Honor does not embalm in house but has embalming providers they can work with. The only reason I would hesitate to select Honor again is because other crematories were more cost effective (up to $1000 cheaper for our package selections), but Honor did what they could to reduce costs and provide flexible options and offerings. I wouldn't hesitate to recommend them to others if service and empathy is a top priority.

The day before the service they told my family they didn't have the casket we ordered…read more Additionally while driving my mother to her memorial, they hit a curb while pulling up to the church.

We went to explore possibilities for ourselves as we get older and need to make a plan. The…read moreconsultant was very articulate and guided us thru several Options that seemed to make sense. We left with homework to complete and we need to bring back the information . I personally found it fascinating and constructive.. seems as if the sooner you get this done, the better for our survivors. It simplifies their lives. I never saw it as clear.. I would advice all to get this thing done for everybody's peace of mind

Very compassionate and reasonable fees. The staff tries to accommodate the best they can, during a…read moredifficult time.

They did an excellent job on the services, both Phoenix and Gene provided great help. We had no…read moreidea what to do, but they explained to us in very detail and responded very quickly. Very professional, and respectful. The only bad experience we had is purchasing the flowers. The default delivery address was NOT the funeral home will be held; need to update the funeral home address manually. If people didn't pay attention, their flowers might be delivered to the wrong location. Because we didn't receive a few. The staff from flower platform was very nice, but one of the flower shops (we don't know which one) was not good. They delivered flowers late and missed one of the flowers. Suggest to follow up after placing flower orders.

I had great service from Neptune Society. I have no complaints other than a mistake of spelling my…read moremaiden name of my husband's death certificates. Apparently they didn't check back on their files after we filled out the paper work for pre-need. Course my husband's hand writing was not to clear either. Course they could've checked my paperwork to find out what my maiden name was.

WOW. The fact that these people are sending crap to my bf's house is insane. What do you guys do…read morejust randomly decide to mail us a fkn cremation packet like we want or need to think about this sht right now. How fckn inconsiderate and rude. I def will not be EVER using their services in the future. Incredibly rude