Desarae was absolutely amazing! Thank you for assisting our family and letting us know about the…read moreno sweat protection plan! She was so kind and attentive! Thank you thank you

Mark and Suji did not show professional communication. I went in to exchange my BRAND NEW SHOES…read morebecause they were too narrow. They inspected the bottom and there was some specs of floor dirt. They said they cannot accept exchange because they were unsellable. They were unworn with TAGS ATTACHED! Major attitude and lack of respect for the customer. I showed them the "new" shoes I wanted to exchange them with that ALSO had floor particles....from touching THE FLOOR.. 5 stars for EXTREMELY kind and great customer service from EVERYONE I spoke to in the shoe department. Super knowledgeable and helpful!

Outstanding service Ellie was extremely sweet lady…read more Also the whole worker were sweet and helpful Opposite REI store at Laguna Hills I been there On shoe section to buying one hoka shoes Only one sells person was there w not nice attitude I didn't expect when I pay $170 for shoes They be ignored and doesn't care

I almost let recent negative reviews scare me away from going to the Irvine store and go to Costa…read moreMesa or Laguna Hills, but my recent experience proved that perception isn't always reality. From the moment my son, who's going into middle school, and I walked in, we were greeted right away and connected with Judy, our sales specialist. Our stay lasted about two hours, and Judy was amazingly attentive the entire time. She was so patient and detail-oriented, going back and forth to bring out ten to twelve different pairs of shoes for us to try on without ever frowning, even though there was no commission on our purchases. What really stood out was how she spoke directly to my son, making him feel truly involved in the process rather than just talking to us as parents. She also applied that same dedicated care to my wife, and thanks to her explanation, we finally figured out the reason for her ongoing ankle and knee pain. Judy's exceptional service and focus on satisfaction were unmatched, making her the person to ask for!

I had an awesome experience shopping at Vuori, and it was all thanks to Gavin Yoder. From the…read moremoment I walked in, he was super welcoming and genuinely took the time to understand what I was looking for. He knew the products inside and out and made great recommendations without ever being pushy. Gavin helped me find exactly what I needed and honestly, even more than I expected. He made the whole process easy and enjoyable, which isn't always the case when shopping. You can tell he really cares about the customer experience and takes pride in what he does. If you're heading into Vuori, definitely ask for Gavin. He'll take care of you.

the thing i love about vuori is the consistency . every store i visit, the associates are always so…read morenice, welcoming and helpful. this store is organized and spacious. i didnt realize that vuori has swimwear! they had so many cute pieces that you could totally and easily mix and match. vuori prices are competitive amongst their peers but the quality is there and you get what you pay for! located at fashion island. plenty of parking!

Good service , good prices . I return there many times ,…read morealways a good deal. Friendly customer service . Yes I would go again

I went in yesterday 8/17 and the front manager was so helpful. My senior mom and I went to get…read moreshoes for my dad since he loves ASICS, and not only did we find the shoes, the manager then proceeded to help us find shoes for my mom as well. Very impressed with the customer service as he was juggling multiple customers with genuine customer service.

Got my JetBoil five years ago and after less than a dozen uses, it finally time to buy a new fuel…read morecanister. The sign on the shelf for 4oz and 8oz ISO did not specify which brand so I asked a friendly associate. I didn't know that JetBoil branded isobutane canister can be used for MSR and vice versa. Cool beans! Also, the 8oz is a better deal than the 4oz and the only disadvantage is that it won't fit inside the JetBoil pot. The cashier asked if I want to apply some past credit I forgot about which brought the total expense even less! While there, I checked out the latest trail running footwear which I am due to be acquiring as well! Came in the middle of the week at 3pm and very few shoppers.

One star review…read more What happened to REI? I had a very bad experience at REI Tustin on El Camino Real. EVA and manager AARON falsely accused me of returning the wrong item, even though the item matched my REI account, app, original tags, barcode, and product details. They made this accusation in front of my family and other customers, which was very embarrassing. I asked them a simple question: "What exactly is different?" They refused to answer. That tells me they had no real answer. They accused me first, then avoided explaining their own accusation. While EVA was still processing the return, AARON told me to leave and threatened security for no valid reason. After all that, they still processed the return. So the item was correct all along. This was a false accusation, poor judgment, zero accountability, and terrible management. REI leadership should review this incident seriously.

Sharing a new review to share that the fall season has landed with their seasonal bakery items,…read morehome decor, and tons of Halloween candy!!! Check out my photos! As always this location is always clean, well stocked, and their staff are all super friendly!

Ample parking, including accessible ones. Drivers, on the other hand, questionable, so be on your…read morealert. Great variety, spacious aisles, helpful staff. Some favorite items were out of stock, timing is everything! Great values in everything I picked up, and, at the moment, there are many items on clearance:) Restrooms were clean as well.

I highly recommend these guys, A+ all the way. Our uniforms came out great, Jamil was great to…read morework with and took care of things from start to finish. Even if you don't live in Rancho Cucamonga don't worry, I don't live there but they were able to handle everything online via emails and over the phone. They can handle logo design and everything that needs to be done without you having to visit the shop. If you have a need and you want a really high quality product then give So Cal Team Sports a call or contact them online, they had our order done in a matter of weeks and done a couple days before it was promised. There are shops out there that promise to do things cheaper but those places are a pain in the ass to deal with, when it comes to quality and service you really do get what you pay for so the next time the Trojans need jerseys So Cal Team Sports will be my first and only call, thanks again SCTS!

I have been working with Jamil at SCTS for the last three years. His customer service is…read moreoutstanding. He always fulfills his commitments and we always receive our gear on time. He designed our uniforms and they have been excellent. The players love them. This is an outstanding company and will have my business as long as I am our head coach. Great job!!

So happy to live near a Fabletics store! The moment I walked in I was kindly assisted by Gianni. He…read morewas very helpful and attentive with my needs when it came to shopping for The Don pants. I would be happy to work with him again. I was able to try on both pants in classic and slim fit. They are similar to The One pant and the Chino, but the fit has slightly improved. I couldn't choose so I actually got both slim and classic fits for certain colors. For someone with more muscular thighs these pants are amazing. Same quality like Lulus, but 80% off is such a great value. It was perfect timing because my work pants have been wearing down after 5 years. The pants are great for literally any occasion. For around $21 a pair that can't be beat from what I know. Although I wanted to buy other clothes unfortunately what was shown is what they had in stock. Jaysee also assisted during that time and she was awesome as well.

Please stay away from this store , the manager and stuff so unfriendly ! They don't greet u ! I…read moreasked for help returning some stuff and the manager was so rude said I'm busy right now !!! What a shame to the brand !

I've bought five suits from The Suit District, and every single visit has been fantastic. The…read morequality and fit are consistently excellent, and the service never disappoints. A special shoutout to Weis Gui -- he's given me some of the best customer service I've ever experienced. He's attentive, knowledgeable, and clearly takes pride in helping customers find exactly what they need. It's rare to find that level of care and expertise. Great prices too!! If you need a suit, don't look anywhere else -- The Suit District is the place to go. Highly recommend!

I graduated from law school two years ago, needed suits, and walked into this store on a whim. I've…read morenow returned three times and bought four suits from Mr. Guy. He is great not only for choosing a suit, but getting it tailored. I'm a totally loyal customer. Highly recommend.

It's hard to find customer service. The store was pretty crowded and I couldn't find an associate…read morefor different sizes. This store is fine if you already know which shoe you want and know your size. If you do not, then plan on waiting forever just to try on a shoe. Even then, the two shoes I wanted to try on, they didn't have my size. I'm a size 9 in women's and they only had up to size 7 in store. So that sucked. I did try in one of the win flo series shoes (in a size bigger than my size) and I liked that one. I decided to order a pair online since they didn't have the ones I wanted in my size to try on in store. I wanted the women's Pegasus. So I ordered it in the website. I also got some cushioned socks so I could have some extra support.

On 6/04/25 around 5:45pm my husband and I and I entered the Nike store at the South Coast Plaza in…read moreCosta Mesa, CA., intending to purchase several items, including birthday gifts for my son, whose birthday is this weekend. Upon entering, there were three employees visibly working in the store two male employees on the sales floor and one female employee behind the counter. Despite walking directly past the two male employees, neither acknowledged us, greeted us, nor asked if we needed assistance. Instead, they appeared to be engaged in a personal conversation with one another. As we continued browsing, I spent time in the women's section while my husband looked at shoes. I walked past the two male employees a few times, and on one occasion, one of them made direct eye contact with me, yet still did not offer a greeting or assistance. Shortly afterward, a female employee came from the back of the store, walked directly past me, and likewise failed to acknowledge my presence or offer assistance. At that point, I became disappointed by the complete lack of customer service. After this treatment my family and I decided to leave the store. After exiting the store, I remained outside briefly and observed one of the same male employees assisting another customer who had entered after us. Wanting to give the store another opportunity, I returned inside and continued browsing in the women's section. Even then, several minutes passed before a female employee finally asked if I needed assistance. While I understand that employees may be busy, there was no indication that these employees were occupied with customer-related responsibilities. Instead, they appeared focused on socializing while completely ignoring my family and me. As a consumer, I should not have to repeatedly walk past employees, make eye contact, and spend time browsing before receiving even a basic greeting. Every customer deserves to be acknowledged, welcomed, and treated with professionalism and respect.