A simple act of trying to change my password was a 3 hour shitfest. I could not do it online on my…read morehome computer, a link that I STUPIDLY pressed that was supposed to send me to HELP was a page to update my payment options with a new card. SCAM. I called the customer service number and was on hold for 45 minutes listening to the same two songs over and over. A recorded voice eventually came on and said "we are experiencing technical difficulties" and hung up on me. I tried online CHAT and was connected to a non English speaking (spelling) person who was so slow, my lunch hour ended and I had to log off. HORRIBLE CUSTOMER SERVICE. HORRIBLE WEB PAGE. HORRIBLE COMPANY

Phone payoff program is bogus. Call to see status and your sent to the Philipines. They do not…read morehonor there offers

I'm one of the first customers Kiirus had in its test phase. I can say that it's been as fast as…read morecan be. See ya later Verizon! The lack of TV and a home phone was easy to adjust to since I pretty much just watch Netflix and YouTube for video entertainment and I have a cell phone which makes up for the lack of phone service. Installation was really speedy and they even gave me a fancy little router which has wicked fast wifi! The best part is that the antenna they install is so small that nobody notices it, pretty cool. A+ little startup, they need more business!

From the owner: Nemasket Fiber is a wireless internet service provider that specializes in fast, reliable home and…read morebusiness internet connections. We provide service with far greater speeds for a fraction of the cost of the cable companies. We also don't sell you a landline and television package with your internet, we're nothing but net.

I went in to get a new cable box that was stolen out of my rental house this morning, and a…read moremiserable man waited on me. I felt like he was determined not to help me. The plus side is that he treated everyone equally crappy all around.

ZERO rating is what I would choose. Horrible customer service. He didn't even ATTEMPT to help me…read morefigure out what I needed to do after I was told by numerous customer service reps over the phone that I had to go to a physical location. This is the only Xfinity location on the island, otherwise I would NEVER choose to go there again. Super frustrating!

The only challenge was getting an appointment, only because Starry is so popular now. However, once…read moreit was installed, the service is excellent!!! Such amazing fast and consistent speeds (200+Mbps)!!! AND for an amazing price! To top it off, the customer service is superb. I got an in-house tech install visit from Greg who was super nice, accommodating, and personable. Wow...definitely such a stark difference from the other ISP (whom shall remain nameless). Infinitely better! ;) Also, they're employees seem exceptionally happy. Happy employees make happy customers...sounds like there's great leadership and culture at Starry. Other IT/Tech company may take note. I've been recommending them to everyone.

This is another outage and somehow they avoid down detector and pretty much everything elseread more

They easily rank first as the worst provider I've had in the 30 or so years of Internet. My…read moreapartment building of 50+ units uses NetBlazr. We've had a building-wide outage since Thursday morning. It is now Tuesday morning (that is, five days later). They only now sent a technician, despite hundreds of calls from residents and property management. A noxious combination of apathy and incompetence.

NetBlazr is dead and was bought by Gigstreem in 2022 and are actively running it into the ground…read more Since their purchase my internet speed plummeted and I would regularly have the internet drop out. About a month ago my internet stopped working and stayed that way for a week straight. I called daily and was given the run around that it is a "server issue and will be fixed soon" but they could never tell me exactly when. I eventually talked to a technician who told me Gigstreem is actively trying to lose NetBlazr customers who were grandfathered into a lower price. That and they just don't care enough to pay for technicians to fix issues so anything that goes wrong takes weeks to fix. After a week of back and forth and no internet I cancelled my service and signed up with another company. The outage started at the start of July and I had paid for a full month of internet so I demanded a refund as the internet didn't work at all after I paid. I was told I would receive one but it never came. I called a dozen times over three weeks and was told "the finance team is working on it". Eventually I gave up and had to file a charge back with my credit card company. This internet provider is completely broken and doesn't care about you in any way. I hate to say it but even comcast is better and I really hate them. Stay far far away from this company.

We lost a phone and unfortunately didn't write down the passwords. our mistake but we are not…read moreyoung people. Anyway, salesperson happy to sell us an $800 phone and stuff we don't need but wouldn't assist with trying out a few passwords to see if they worked. said "three strikes you're out," "other people in the store to wait, no time to do it.". there were 2 other people in the store at the time and other staff. We continue to try to replicate the info on the phone. thanks a bunch customer service . you are useless.

We went to upgrade two phones. We wanted a specific model iPhone (16e smaller size) because we…read moredon't like carrying around a iPAD size phone. Salesperson tried talking us into changing our plan to save money. But we would have to add two "ghost lines" to our "new" plan. This is the point where the red flags started to show. He told us that he just came off a couple of days off and he would check with his manager to see if this "special" was still offered. I thought to myself this guy is going to come back with something like 'oh, that's no longer available' blah, blah, blah. Sure enough. He says "we can't offer the special in that model." But he can offer it on the laptop size iPhone 17. I felt like I was at a used car lot. He then went away again to check on something. This is when I told my wife that I'm leaving now and I'll be in the car. We left feeling so frustrated. Ghost Lines? why would any carrier want to give a customer a couple lines / phone numbers on there system that aren't even being used? This is a corporate owned store! we have been loyal customers of Verizon for almost 25 years.

I booked with mega net to get Internet at my apartment. After waiting 3-4 weeks for an electrician…read moreto show up.. I decided to cancel it. I was told that if I returned the modem.. I would not be charged. I returned the modem and never thought anything of it. Until I find a collection account on my credit for 109$! I couldn't even figure out what it was. I called them and was told, oops that charge is wrong because you did return the modem.. but couldn't be told what the new charge would be. From my experience, I would caution and make sure to not give your social to this hole in the wall company. I am hoping the manager of this business reaches out to me to resolve this issue so I can delete my reviews.

I have had Meganet for 7-8 years as a Mail host for my company. I have always used Microsoft…read moreOutlook. I do like that you can log into your mail from any computer on their Megamail website. Not the easiest to use. My company recently got a new Website Host and Optimizer so we moved our mail over to an IMAP account. I immediatly started getting Junkmail right away. I never knew the Meganet filtered the Junk Mail and just never sent it to you. Mind you I never once had an issue with a person calling me wondering if I got their email. So even though Meganet deleted the Spam it was always done right. I might have got 2-3 junk mails a week. Now I 20 per a day. Although I am not with Meganet anymore I felt that I should write a review. Great job filtering my email for the past 7-8 years. Now I realized you saved me a bunch of time.