Background: an old 700 sq ft house poorly cooled by noisy, ugly and inefficient window units. We started looking into high-efficiency mini-split systems to heat and cool the house instead. Process: very Goldilocks-esque. First contractor seemed very smart and competent, but never delivered a quote or returned our calls. Second contractor was very slimy, and the price seemed rather steep. The third, Josh here at Comfort Control, was just right. Smart, competent, super professional, and very competitive in the price point. The Experience: excellent from start to finish. Both appointments (initial consultation and then the install itself) started exactly on time. Josh and his employees were super efficient (about four hours start to finish) and respectful in our house, which was much appreciated as I was on a few important conference calls while they were working. The install - inside and outside - looks great and functions great. These folks deserve your business. I'd happily give them more myself, but I don't foresee any issues in the HVAC department for quite some time thanks to their quality work. read more

They could not find the root cause of the electrical problem and instead charged me for the burned out part and left. Two days later the house smells like an electrical.fire and it burned up again. Now they want to charge me to come out and try again. When I called to complain that they didn't fix the problem, the owner laid a series of F'bombs on me because I question their skills. I did not responded in kind. Very unprofessional. Granted they did not do the original install, but the technician explained how well he rewired it so it wouldn't happen again. Ha. Two days. read more

JG Comfort and Control installed the wrong coil in our inside unit (part and install warranted 10-years) and it blew our condenser. After 48h they finally sent a technician who confirmed our condenser was dead, but he received a call from his boss, who told him to leave the place immediately and when I called their office after some insistance to understand the next step, I got somebody who told me to " GO TO FUCK OFF MYSELF ". Never seen such unprofessional behavior, especially after doing such an install error. read more

I purchased an entire 3 HVAC system from Comfort Controls back in 2016. Since the installation, we've continued to have problems with one of the systems. Unfortunately, we stopped using Comfort Controls because they were not reliable on getting service. We just discovered that according to the company we do use for service that on the original installation of this one unit, Comfort Controls did not set-up the system for LP but for natural gas which resulted in the heat exchanger failing. After contacting Comfort Controls and asking them to rectify the situation, I get a message back from them indicating since we've used the other company they will not stand behind their installation. They of course accuse the other company at being the one that caused the problem. I could live with their non-action as that's been my experience with them since the installation was completed but the company I use for service indicates that not setting up the system for LP could have resulted in a major safety problem. All I'm asking is that they rectify the problem they created. read more

Was tempted to give them a 1-star rating, but that would be unfair. Josh was prompt, professional, nice, knowledgeable and efficient. He showed up early in the morning and had our AC completely repaired in under 20 minutes. Would have given them a 5-star rating except that I felt badly overcharged for the service. The $85 service call fee should have covered the first hour of labor (let alone only 20 minutes) but they charged an additional $100 for "parts, labor and warranty." I looked up the part and found it on Amazon (with 1 day delivery included) for $10. The bill should have been at most $100, but they billed for $185 and refused to even consider righting the error, so make sure you understand what the $85 service call fee covers before using them. read more

Outstanding Service and professionalism! House was struck by lightning and lost AC. Comfort Control arrived same day even after a long day of service calls. They diagnosed the problem quickly. Would absolutely recommend this company and will use them every time. read more

Not a company I have much faith in when they leave a customer high and dry and the Texas sun is raising temperatures into the triple digits. 2 years ago we had a new air conditioner installed in our home, It sounded like a great thing and although we had some difficulties initially Comfort control was "Johnny on the spot" . As time went on we thought the problems had been resolved. AND then when the problems began again the Office staff decided we were not the type of customers wanted and told us they could no longer service our equipment. So here we were with the outside temperatures soaring into triple digits and without AC. read more

Well, they did it again! Comfort Control came to the rescue whenever our heater would not come on this morning with temperatures being in the 30's. They responded to our cry for help in a matter of minutes. Arrived in the time frame given. Found the problem right away and took care of business! Now that is what I call excellent customer service! Thank you Josh and Mandi! read more

We needed to replace our 13 year old HVAC system and have all of the ductwork replaced under the house. I called three local business. Josh was on site within two hours and gave us a written bid within 24 hours. It was a big job and they sent out a big crew. We had three vans and up to six very professional guys working non-stop until the job was complete. My back yard looks better than before they started because they did such a good job cleaning up afterward. I was very impressed with everyone I came in contact with and I now have ice-cold air blowing through all of the registers in my house. This is a busy time of year for A/C folks, and I guess that's why the other businesses were slow to respond. One of them never gave me an estimate at all. read more

Comfort Control came out to check out my home's electrical system and repair issues with outlets and switches. This is my second scheduled visit with them and again, the work is top-notch and the rate very reasonable. I am once again recommending this business without hesitation. Having them back in February for my HVAC systems spring tune-up. read more

Called Comfort Control and they had someone here within the hour, fixed in half that time. Definitely would recommend, very professional and efficient! read more

I have used Comfort Control for years now. They do quality work and their service after the sale is second to none. Their pricing is very reasonable! read more

It feels like 100 degrees outside and your AC goes out. You would do anything to get it fixed. I called Comfort Control and let them know my problem. They were very prompt in getting to my house. Of course I'm expecting the worst....how much $1000, $2000, more? Nope, a few replaced wires on the unit outside and bam cold air. If you're looking for an honest business, with prompt service I wouldn't go anywhere else. read more

We bought a twenty year old house with an HVAC system that's just as old. After being in this house for one year the system needed to be serviced (as we expected) so we used our home warranty service. Needless to say all they did was barely patch the issue and the system shut down not even a month later. I didn't want to use them again so I asked my friend for a recommendation. He told me about comfort control and they came the same day I called (which was on a Sunday)! Which was great because we also have a newborn in the house. Trevor was our technician and he completely rehauled our unit and thankfully we won't have to buy a new system yet. The coil and fan looked like they hadn't been cleaned for twenty years!!! Why didn't the other guy see fix or even tell us that! Aghhh. I am so grateful for finding these guys!!! 5 star service all around! read more

Over the years I have used many ac and electric companies for both residential and commercial. Some were great and others were, well lets just say I did not use them again! I have used comfort control for both ac and electric and will continue to as they are quick to answer and respond, fair and honest on the price. The knowledge and level of professional service is out of the park, thank you guys for keeping our power on and temperature regulated!!! read more

I can't recommend these guys enough. A technician came out to fix my aircon unit's compressor, and it went on the fritz again a few days later. I called on Sunday and was told a technician would be out the next day at 7:30 AM. Arriving a little early, the technician was the company's owner, Josh. He went through everything thoroughly and determined the issue lay with a dated circuit breaker. The first technician could not have known about it. He did his magic, fixed it. Very upright, straightforward. These guys are now my family's aircon outfit. read more

They came recommended to us by our fantastic plumber, Mickey the Plumbinator - came out to deal with an AC condenser drain issue, checked and confirmed my DIY fix was indeed all good, and at my request checked the AC electronics and found four fried geckos had toasted a bit of the system. Did the fix, showed me what and where the issue was, were prompt and not expensive...I highly recommend Josh at Comfort Control. They drove all the way out from Buda to help us in Cedar Park on an early Sunday, and I was glad to have their help! read more

These guys rock. I was here when they fixed my daughter's burned out circuit board the day before Christmas. Great job and reasonable charges. I will ask them to come to the house I just bought to do some GFIs and a couple other things. read more

Recommended by Mickey the Pluminator. They did a great job for the money on the first call for just basic maintenance and service of two systems at my house. Used them just recently after 1 year and while the work was done right and competent, charges were excessive. $90 for a start/run capacitor and $90 for a start relay. These are $25 parts. I don't mind having a markup, but this is too much! The service tech did adjust the price of the capacitor down $30 to $90 after I complained. read more

I called Comfort Control to service A/C system. They were on time for scheduled appointment. Parts & labor fees were very, very reasonable! The technician was very professional & explained what was needed & cost was given to me before work being performed. I will definitely use them again. I strongly recommend using them for all your A/C & heating needs. read more

Terrible customer service. Seriously lacking communication skills. Very unprofessional. No coordination with options or schedules.

I would give Comfort Control more than five stars if possible! They have been taking such good care of us for nearly two years now, in both our current and former home before we sold it. Our realtor referred us to Josh initially and now he's the only person we call, and we would (and do!) recommend him/Comfort Control to anyone! They are prompt, knowledgeable, courteous and fair. And, after having used countless other a/c companies in the past and waited around all day for them, I am always pleasantly surprised and delighted when Comfort Control makes and keeps an appointment *time* (as opposed to a window) and regularly even arrives early! They have given us their prompt attention and excellent service consistently regardless of the size of the job (everything from replacing entire units and ductwork to just a contactor sizzled by ants that had incapacitated the unit). Josh, the owner, also makes a point to come out personally and check on things. He, Mandi (who runs the office/schedule), Steve, Trevor et all are a great team! Can't say enough good things about them! read more