I had an excellent experience with Brad from Jim's Appliance Service. He was professional,…read moreknowledgeable, and courteous from start to finish. My refrigerator had been giving me trouble, and Brad quickly diagnosed the issue, clearly explained the problem, and completed the repair efficiently. What really stood out was his attention to detail and commitment to great customer service. He arrived on time, answered all of my questions, and made sure everything was working perfectly before he left. It's refreshing to work with someone who genuinely cares about doing the job right. Thanks to Brad, my refrigerator is running like new again. I highly recommend Brad and Jim's Appliance Service to anyone in need of appliance repairs. Outstanding service and a truly positive experience!

Think twice before inviting this company into your home…read more I scheduled an appliance inspection, and although I couldn't be there in person, my family was home while I stayed on speakerphone the entire time. From the moment the technician arrived, he seemed upset that I wasn't there. He then became irritated after learning I had previously asked another company to inspect the appliance. As a paying customer, I have every right to get a second opinion before deciding on a repair. He also questioned how I was going to pay, and when I told him I could pay with cash or card--whichever he preferred--his attitude only got worse. He became loud, rude, and unprofessional before deciding to leave without even completing the inspection. The most disappointing part was that this happened inside my home, in front of my family, including my son. If I remember correctly, his name was Brad (the technician, or possibly the owner of the company), although I can't say with complete certainty. Respect and professionalism should never be optional when you're entering someone's home. Unfortunately, that was completely missing during this visit. Based on my experience, I would not recommend this company.

Joe Roberts has been to our house several times, always professional & never replaces anything…read moreunnecessary. I would definitely recommend him & this company

Joe has been ensuring that my furnace and AC is in working order at all times! Won't call anybody…read moreelse!

Just want to Thank you Jabari, such a pleasure doing business with this young man He's very…read moreprofessional and polite you saved the evening for us... Thank you again Jabari..

If you are in need of a reliable black owned refrigerator repair business, I suggest you contact…read morethem today. They have great rates and they also sell used appliances as well if you are in need. Also please be aware that they do have a high request volume so you will need some patience with receiving a call back or actual service request time frame.

Very professional and knowledgeable. Diagnosed the issue with my refrigerator quickly and fixed it…read morein a timely manner. Price was communicated transparently and repairs seemed to be a fair price. Would not hire anyone else!

Very pleasant man, was on time, he arrived maybe 1/4 into the 8a-10a window that he provided us. He…read morecalled before he came out to let us know he was on his way. He was able to diagnose the problem with our fridge immediately, and fixed it very shortly after that. I was surprised how quick he was to complete the job. He was polite, and didn't ask anything of us, he left the house clean and the refrigerator functional again. Five stars for sure. He called me back maybe 2 hours after I had made my original request, and followed up with messages to make sure the times were still good for us. He was very flexible with my work schedule, and we both are very pleased with the work that he did for our family.

we had a problem at the Johnson-Phelps VFW post 5220. They were very professional. I would highly…read morerecommend them.

They are awesome. They are always available when I need them. Jim McQuillan has been in the…read morebusiness in EP for over 40 years. I can always rely on them. They do the job right. I recommend them highly. They took care of the problem in a timely fashion and do high quality work. I had no heat on a Sunday morning. Called Airchek and Jim was there within the hour on a Sunday.

I've had them out twice now for two different appliances. They're absolutely phenomenal…read more The dryer: Not only did they fix my presenting problem, but they threw a new lightbulb into my dryer. I didn't even ask. They just noticed it was out, and replaced it because it needed replacing. They also vacuumed out and cleaned up the inside of my dryer as part of their service (another thing a previous company did not do.) They genuinely care that your appliances are operating the best they can, and they really go the extra mile. The stove: I had another company tell me that I needed to replace pretty much every part on my stove (a whole list of 5 of these and 6 of these), and they estimated me over $500. Jim-Co didn't even need to replace the part. Their technician used some standard tools to adjust the existing valve (no replacement necessary) and identified the other part that was broken. The part was no longer available, so he explained a workaround I could use if I wanted to continue to use my antique stove. Only charged me for the service call. I absolutely love Jim-Co, because they genuinely know what they're doing. I feel like a lot of modern repair companies just replace parts indiscriminately, but at Jim-Co, they understand how a part works, and they can sometimes fix a component, which ultimately saves you money. I still can't believe someone estimated me hundreds of dollars to replace all of the valves on my stove, and Jim-Co was able to manually adjust them for the mere price of a service call. I wish I could give 100 stars. Seriously. They know how to diagnose a problem. There's no guesswork. And that ultimately saves YOU money because you're not paying to replace components unless they absolutely need replacing. I've met three technicians, and all three have been respectful. Unfortunately, that seems to be rare in the appliance repair industry as well.

I cannot recommend Jim-Co enough. Our dryer went out on us, I googled the problem, realized that I…read morecould not fix it. Called them up and they came out within the week (more about that later). The technician determined I had bad coils, which is what google told me, changed them and put everything back together. There was no way I would have been able to correctly re-assemble the dryer so the cost was well worth the wait time and the service itself. 2 weeks later the dryer is doing the same thing, I call, a couple of days later he comes out again and finds that one of my thermostats is broken, he repairs it free of charge and only charges me for the part. Jim-Co is literally a mom and pop operation. You call a landline phone and chances are you get an answering machine. The message tells you when they expect to have a break in service (it could be a week or so), you leave a message and they get back to you to schedule it. For the price, quality of work, and knowing I am supporting a local business - it is well worth the extra time I have to wait.

After a furnace blower went out and determining the life of the furnace may be nearing it's…read morecompletion I contacted ASKWEL solutions for information. I was given comprehensive information that I doubled checked with my research to determine it's accuracy and was pleasantly surprised! The technician arrived on a Saturday, ON TIME, so I did not have to miss work , ready to work. The skill i observed was amazing. Because this tech was not only a hvac specialist but an electrician; no pop ups with this install seemed to be a hindrance or problem ! ASKWEL installed a Trane product with an ECM motor built to last. ‍. After all, the product is only as good as the installer! The tech cleaned up and left a product to be proud of. For all your electrical and hvac needs skip the amateurs, bring on ASKWEL SOLUTIONS! You may only have one time to get it right!

Horrible horrible horrible! We have been working with a few different companies, because we were…read moreworking through a warranty claim. They are BY FAR the worst. The technician was very unprofessional, DID NOT wear a mask in my home, tracked mud and dirt damaged our floors and carpeting throughout the house. And when i called to address these concerns, they were highly defensive and VERY rude. would not allow me to talk on the phone, constantly spoke over me, and was very rude and passive aggressive. They also over charged us, and charged us for other things that had nothing to do with replacing the AC unit. Not to mention the technician uninstalled the wrong AC unit initially as well.

The power to my thermostat was completely out. I chased the power surge and couldn't find the…read moreproblem. Steve came in, opened up the AC unit in the basement, looked for power and no hot was coming through only to realize it was the switch; A simple little fixI thought was going to be major work. He was friendly, clean, and respectful! Steve was a very friendly person and knew exactly what he was doing. He was in and out and my AC u it and thermostat is working just fine! Thanks L & H Services for the great customer service you provided us with Steve P.!

We had a boiler and water heater replaced with a combination unit for hydronic heating and domestic…read moreon-demand hot water. The entire experience was top-notch. From our first consultation with Mike, the owner, to demo and installation, our experience was terrific. Mike explained all aspects of our new equipment, the installation, and the benefits of our compact but powerful ultra-efficient system. Mike and his crew completed the installation in two days, and we couldn't be happier with the results. The system is quiet, compact, efficient, and definitely an upgrade to the previous system. Home heating and hot water technology have certainly evolved, and Mike and the team at L & H can definitely help you to improve your home's comfort, lessen your environmental impact, and give you peace of mind. We are thrilled with our experience with L & H and think you will be, too.