Carlos did a great job fixing a home networking issue some other company left me with... Very quick! Came at the time he said he would. Fair prices. I'd recommend him for sure. read more

Great response time. Quickly diagnosed my network issues and provided me with options to fit my budget. I was back up and running with minimal down time. Thanks Computer Genius. read more

Matt was very helpful! He was very kind to lend me a keyboard to use until mine was fixed. He was very knowledgeable and explained everything to me. Thank you Matt!! read more

My experience with Computer Genius Solutions was above and beyond, from start to finish. Right off the bat, I appreciated the updated COVID-19 information from the business here on its Yelp page. I called to inquire about how I could spend as little time inside the store as possible, and Carlos (the owner), picked up right away. He not only heard my concerns, but was friendly and proactive about offering solutions without any judgment. He suggested that I simply text him all the information I would normally write onto the paperwork, and he would fill out the forms for me. Then, all I had to do was go to his store and drop off my device, a laptop with a bulging lithium ion battery. He also suggested meeting me at my car, so I wouldn't even have to go into the store at all. Everything went as planned. Carlos, wearing his mask, met me outside and took the laptop, and I went home. Just 45 minutes later, he called to tell me that indeed my battery needed replacement, so he had gone ahead and done it with the new battery that I had also provided him. Payment was done over the phone, so all I had to do was meet him outside the store again for him to hand me the laptop back. He'd even already disinfected it. I know I might sound a bit paranoid, but I really appreciate Carlos just doing everything he could to make me feel comfortable, and didn't seem at all bothered by it. He worked fast, and his price was fair, especially considering all the care he showed me. I asked him for tips on how to avoid battery issues again and he was patient and kind in answering me. The laptop works great. I will definitely return to this business with all of my tech repair needs in the future. Thank you! read more

Matt is a true professional and lifesaver!! I need my laptop for work and I needed an emergency service repair urgently. Luckily I came across computer genius solutions, where within a day my laptop was fixed and even improved!! Matt explained with detail what was wrong with my laptop after the free diagnostic and reached out to me before proceeding to work on the issue. I can say if your looking for someone who is trustworthy and professional then you have come to the right place. Pricing was very reasonable and affordable as well. I will definitely be sending more referrals to "CGS" because they have a lifelong customer with me after this great experience. Thanks again Matt for your help!! God bless read more

Carlos was awesome. I took my crashed laptop to him, he checked it out and found it to in bad shape. It had been going downhill for awhile. He helped pick out a new laptop and was able to get it at cost. All files were saved and I was back in business the next day. He also loaded all the latest software saving lots of time and $$$. His personalized service is great. read more

Matt was amazing! He was super responsive, very knowledgeable, and communicated everything. He also educated me on my computer ways to prevent damage. Highly recommend him to anyone! read more

I highly recommend their work. Very professional. My computer it's like brand new after getting fixed, and I am very happy with their service. Thank you so very much. read more

My son's computer died unexpectedly during the middle of a college class and Matthew was a life saver! Not only was he able to retrieve all my son's files from his old computer, he did it speedy fast! So, a potentially very stressful situation was an amazing experience. Thank you Computer Genius Solutions for your professionalism and awesomeness!! read more

Thanks to Carlos and Anthony, they were able to help us out with our computer problems and quick turn around.

Just went in for a diagnostic on my pc, went in thinking Carlos (owner) was gonna be some supper geeky computer guy and mean like you see with other pc places. Turns out he's pretty cool and nice, he gave me a free diagnostic and actually fixed the problem on my pc.. for free! Awesome guy, HIGHLY HIGHLY HIGHLY recommend anyone to take their PCs in there if they encounter any problems! Thank you again Carlos!:) read more

I needed to change out the SSD in my laptop but had a stripped screw on the chassis. I took the laptop in to CGS and they had the screw out in less than a minute. Saved me the hassle of buying a drill and possibly damaging my computer. It was a quick and easy fix, there was no charge, and they were incredibly generous and helpful. I would definitely go back again for any future computer issues. read more

He was very knowledgeable and open about the costs and effort! He walked-through me every step of the process Highly recommend

I custom built my computer and it has been acting up lately so I decided to just pay extra money to get it fixed by someone professional. I looked on yelp and found great reviews on Carlos so I decided to give him a call. He was here for an hour and performed many tests to see the status of my computer. Everything looked okay and all we did was plug in the monitor cable to a different socket in my pc. In the end, he didn't fix the problem and I basically paid $85 for the hour he was here because he goes by hourly. Carlos is great and he knows his stuff. He moves (and talks) fast as well but I'm just disappointed I still had to pay so much when he told me "nothing is wrong with my computer". He told me he would come back and take a look at it for free but ended up never coming around. I should've just asked one of my friends to take a look at it instead. read more

I swung by here to ask about my Chromebook getting fixed. It's in the second floor suite 224 you might get a little lost but can find it. Keep in mind a lot of their jobs are off site so I would recommend calling in first. I was assured someone was going to meet me shortly. After a little while i was greeted by this really nice guy (forgot his name gahh :( ) anywho he was super helpful and very honest. He helped me out by saying fixing my Chromebook was going to cost me more than what it was worth and I really appreciated that. He did let me know there was affordable laptops they sold, but I did not feel pressured by him at all. He gave me some cool pens and merch just for my visit. Customer service so good! I highly recommend this place, and I will come back for any other computer issues I might have in the future! read more

I am wary of all servicemen be them car mechanics, plumbers, doctors. Most of them are either incompetent or riff-off artists and leave a bad taste. So when I had this computer problem I called my computer guy but he said he is just too busy to help me. So I tried Yelp and saw Computer Genius is near my home and has good ratings. I took a chance with Carlos and he came over and did a great job. No B.S. He is careful and thorough with the repair. Spent a lot of time and the charge was lower than expected. As a doctorate engineer, I strongly recommend him to you guys. He is available at most hours including weekends.. read more

Bare with me, I don't want to skip any details and my grammar is horrible. Let me start at the beginning: there was a loud taping sound coming from underneath the key board of my Mac book pro, so being a normal human being I panicked over one of my favorite possessions. Because of the time of day I immediately called all the places near by that were still open, finally with no luck after multiple attempted calls I gave it one more shot and called computer genius Solutions and they were also about to close in 10 minutes also, BUT! On hearing my dilemma CARLOS the owner of the company not only assured me that he would stay open to help me But assured me that if it was something simple like a loose screw he wouldn't charge me! (Warning)Finding the right door with carlos behind it was a bit confusing because it's many different businesses operating out of the same building. once I found the right door the man inside was genuinely a friendly guy willing to help me out. carlos was even teaching me how to remove the screws from my lap top correctly without stripping them incase I decided to do it myself as well as summarized quickly for me what the main inside parts do, how those parts lock in and how those parts can become loose, while he was explaining about the parts, a small piece of plastic popped out from inside the laptop. The small piece had been hitting the keys and echoing in the frame work. Carlos Double checked for more plastic pieces then re screwed the bottom of my laptop back on and just like that my problem was solved. Seeing my older year Mac book Pro, carlos asked me if I needed any other parts like black grips that come on the bottom or letter keys of any sort and I replied, I do need one of the black grippers and the screen has a small crack in it. He told me he had a spare MacBook Pro in my exact year that he was using for parts and insisted I take it to revamp my laptop. When it came to finish the transaction he refused to take my money, assuring me it was a simple problem and I was doing him a favor by taking the parts. There Is subtle difference between nice and genuinely caring, small as it may be I could defiantly tell this man cared about my laptop and that i had a relaxed, informative experience. I bet he doesn't even notice, it felt like it was just in his nature. Thanks computer genius Solutions, I had a great first experience with your company. I will definitely be back read more

Great service. Carlos came to my place, very professional, knew just what to do and solved my problem. My laptop died, and he got the hard drive connected to another computer, loaded my Outlook data, got me running again. He went the extra mile and also checked with me later to make sure I was still in biz. Will use him again for other things. read more

After my computer would boot up completely after a Windows 10 update I gave these guys a call. I explained my situation and they invited to bring it in. No charge to diagnose it. Dropped it off, and got a call later that day letting me know it was good to go. Anthony initially helped and then I met Carlos when I picked it up. Both guys gave excellent service. Not only did they fix my computer, they gave me some tips for the future. Highly recommend them to anyone. read more

Very helpful, personable and flexible. Helped me out with a battery situation, highly recommend them.

Follow up to a previous review. Carlos came and picked up my computer and resolved all my issues. Very happy with the service and I would use their services again. read more

I was in a really bad position when my computers went down. I couldn't find any reason why, so I called CGS. They responded quickly and attended to my concerns immediately. Not only did they take care of the problem, but also reassured me that they are available if anything else happened. read more

Great service, nice guy, very hospitable, Carlos was able to quickly diagnose my desktop with the issue it was having and was able to do a swap out with the parts quickly. Would highly recommend to anybody and would most likely come back again if I had any more problems. read more

5 Stars for Carlos. His computer skills are superb. He helps out home computer repairs! Overall he's the man to go to for all your computer needs! Also the prices for computer fixing are reasonable and affordable! Call Carlos, he comes to you! read more

Great service my daughters notebook screen broke I dropped off the computer on a Friday and paid 125 Tuesday to pick it up I give four stars for the wait other than that good service I will use again if I have any more computer issues read more

Can't say enough great things about the service provided by Carlos. He came to our home after hours to help us with a computer glitch. Fixed the computer despite a particularly stubborn problem and has us up and running. He also went the extra mile and got rid of some bloatware that was slowing down the computer (it's only two months old) and we're faster than before.Prices are very reasonable and he stuck to his quote, even though he spent more time than expected on our problem. I really can't recommend him enough...5 stars! read more

I'm quite pleased with the computer Carlos helped me build! It handles all of my music production programs, all of my photo video editing applications, and best of all it runs my games very nicely. The price for the help was good and his Expertise in computer tech was invaluable. Thanks a lot for the help! read more

Not only are they geniuses but genuinely good people as well. I dont know much about computers but these guys made me feel relaxed and at ease when I asked all my newbie questions. Definitely will come back when I have another issue with my PC and definitely will recommend them to anyone. ps they also gave me a free diagnose! read more

We recently had to move our business which had been in the same location for almost 40 years. We also needed to update an antiquated computer system that was not meeting our needs. Carlos and crew not only came in and packed up all of our computers, but stored them for a couple of days and then seamlessly coordinated with the cable company because they also helped set up our new phone system that replaced the 35 year old one at the old office. They have since provided a new server for us, and new computers built to our specific needs and all have worked flawlessly. We could not be happier with the result. We know that we can call anytime, and our company computer and IT needs will be met with courtesy and professionalism. We would never hesitate to refer them to anyone that might need to have their help. Great IT firm. read more

I have used Computer Genius Solutions for 15+ years for my business. Carlos and his techs are very thorough and personable. They do not quit until they have a solution. They go over and beyond what a lot of other techs out there do. There have been multiple times that they have come out for a simple fix and charged nothing. They are very professional and courteous. They know their stuff. I have worked with other techs who just ruined my system not knowing their stuff and made a simple fix much worse to get more (money) in my opinion making matters worse. None the less this group of geniuses really know their stuff. They are reliable and will clean up any mess regardless of the situation. They go over the scope of their job for their customers. I would recommend Computer Genius Solutions to everyone needing work. I read a recent review on here that left me very disturbed because using this company for 15+ years, we have never had any problem not one. I have a hard time believing a 0 star review especially since we are an established company and have been operating and running smoothly for 20+ years all in part to Computer Genius Solutions!!!! read more

The hard drive on my laptop crashed and I had to have my computer fixed urgently. Called Carlos who picked it up and returned it the same day. Goes the extra mile for his clients and I would definitely recommend him to friends/colleagues. Knowledgeable, dependable, and affordable! read more

The wife and I owned two outdated laptops which we rarely used because of how slow they were. One of the laptops we never used because the charger went out. This was the laptop that had most of our photos and important info. At one point we placed all of our information on an external hard drive. Long story short, the external hard drive took a sh*t. I sought out a computer repair store and found Computer Genius Solutions. I explained my situation to Carlos and he was eager to help me out. He agreed to look at my external hard drive to see if he could retrieve any of my information from it. He accommodated my busy work schedule and allowed me to drop off the hard drive after hours. He advised me ahead of time that he would only charge me if he was able to retrieve and export the data. Unfortunately the hard drive really took a sh*t and he was unable to retrieve the information. Even after spending quality time attempting to retrieve my data, he still did not charge me. He even shipped my hard drive back to me free of charge. Honest good workers are hard to find in today's word and I expressed my thanks. I then expressed my interest in getting a new computer or laptop. Carlos met with my wife and I to determined our needs. We later purchased a new PC that he custom built for us. He purchased a new charger for one of my laptops and transferred all of the data from the two laptops onto my new PC. The wife and I could not be happier with our new PC and all the software he included. We also have way better equipment running in our PC then you usually find at bestbuy. The price was more than fare considering all his hard work and professionalism. I highly recommend you talk to Carlos for all your computer needs. I have no reasons not to go back to him in the future. read more

These guys are great. I had a crashed hard drive and they scrambled to recover all my stuff. They were friendly and they didn't mind going out of their way to lend a helping hand. They were extremely reasonable and they will not charge you excessively for their services. Honestly, this was one of the best tech services that I had in my experience. Definitely would recommend these guys for all your computer services. read more

Carlos is the man to fix or solve your computer needs. If you encounter a PC problem don't wait, call Carlos. Had and issue with my desktop just the other day that I tried to fix but had no success. Spent time looking for computer repair shops in my area and found Computer Genius Solutions. Took it in and had Carlos check it out, later after him inspecting it found out that my hard drive is bad. Overall I was pleased with my experience and highly recommend Carlos. read more

My 7-year-old computer died so I checked the reviews on Yelp and called Computer Genius Solutions. Carlos answered and said he would be at my place in an hour, and he was. He helped in the selection of a new computer, installed it, and transferred the files from my old hard drive to the new computer. He also loaded the latest software and demonstrated features of the new computer. He verified that all programs were running fine. Then he contacted me the next day to confirm that all was OK. I will definitely call Carlos for any computer problems. read more

customer service review only: very short with me on the phone and rude. great idea for a prospect client huh? i choose Celerity Systems instead! read more

Carlos diagnosed my computer right away. It had been running extremely slowly and email was hit or miss. It would take forever to go from website to website. Right away he found it didn't have a virus but probably was interrupted during a Windows update (Windows 7). I left my computer with him. He took my Windows off and added a professional version. There wee some bugs with the operating system at first but he came to the house to pick up my laptop in the pouring rain and took it back to the shop to re-install. After that I was back in business with a computer that works like new. Matthew, Carlos' son is also very good at what he does. He came to the house on more than one occasion to re-install the drives for my printer, scanner and camera. It's been a month now and I couldn't be happier with the results. Oh yes, Carlos also installed the latest version of the Microsoft office suite, which I greatly appreciate. read more