When the hard drive failed of my laptop a few weeks ago, I was devastated. I thought my family's pictures, songs and other important files were gone forever. I didn't think that anything could be done, but upon doing a little research I found that data recovery of my files might be possible. I called several companies while I was trying to get a better understanding of what I was up against and found that recovering this data was not going to be inexpensive. However, I really wanted my pictures back so I continued looking and doing my research. Finally I found these guys, and also found that they had an office right here in Santa Monica, They were also the friendliest and most knowledgeable of all the companies I talked to on the phone even though there were other companies that might have been a little less expensive, I chose this company because they were local, they made me feel more comfortable about my situation, and I am a true believer that in most cases you get what you pay for. read more

I cannot say enough great things about Computer Palace! I have been a devoted customer for many years, having someone come to my house, or taking any computer issues to their store. Let me say , as technologically challenged woman, I was never once treated with disrespect. I always felt that I was in every way treated with compassion, and a smile from all the staff members. Not once did anyone ever make fun of my HELP me with my computer questions. I have also bought printers, faxes, backup systems .....you name it from this store, and it is so lovely to go to a place where I know I am not getting ripped off! The other day while working on my thesis, my computer decided to to be a bit naughty. I walked in the store with tears in my eyes, and Navid quickly fixed the issues with no charge! Thank you all so much! Your devoted customer Candace read more

My fiance has been taking his office computers to Fred for years, and introduced me to him about 8 years ago. What a lifesaver! I have been going to him ever since. AMAZING service, always done quickly and the most fair prices. I would be lost without them. I am now on the third laptop since then... he saved the hard drive on an old model that died, and sold me a great Dell demo model to replace it. I have recommended them to friends and everyone was thrilled with the service and experience. I never panic any more when I have computer issues because I know that Fred and his team will take care of it and I won't be overcharged either. My fiance is a MAC guy and also has taken all his office equipment to them for ages and cannot stop raving about the service, integrity and performance. read more

Fred and Sean have put together a top notch system for high-end software development to be used in a quiet environment: CPU: AMD Ryzen 9-3950X Motherboard: Gigabyte x570 Aorus Master RAM: Kingston Hyper X 64GB (4x16) SSD: Gigabyte Aorus 2TB NVMe Gen 4 (3) Video: MSI Evoke RX5700 OC Chassis: Fractal Design Define S2 Vision PSU: Seasonic Prime Platinum SSR-750TR (Lambda A++) The system, which went through 24 burn-in tests with no errors, is super quite (less than 38db). Kudos to Fred and Sean and thank you Navid for great price, super service and putting up with my seeking of quality parts with cutting edge performance. read more

We had our accounting computer at our office fail and the hard drive started making a clicking sound. We found Computer Palace after calling several other companies and we found out they have an office right here in Santa Monica. As we talked to them we felt they were our best chance for quick data recovery and we really did not want to ship the hard drive. We took the hard drive in that day and from start to end they were fantastic. They really made a difficult situation as simple as possible. They recovered all of our data, and we are back up and running after only a few days. Thanks! read more

I had an unfortunate mishap when my puppy bit my MacBook Pro screen, causing it to go completely black. I took it to Computer Palace, and Navid went above and beyond to help me out. He quickly ordered the necessary parts, kept me updated throughout the process, and, once the parts arrived, fixed my laptop perfectly. The price was very reasonable, and the quality of work was top-notch. On top of that, the customer service was outstanding - Navid genuinely cares about his customers and their tech. Highly recommend Computer Palace for any MacBook repairs! Thanks again, Navid. read more

Just an amazing experience overall. Friendly staff combined with quick and quality service. The coin cell battery on my laptop died and in order to fix it, my entire laptop had to be taken apart. Took it to other places and was told it would cost hundreds of dollars and take about a week to repair. Computer Palace did the work for less than a hundred dollars and in less than 48 hours I got my computer back, good as new. Plus, they provided me with a loaner laptop so I wouldn't miss a beat at work. I cannot recommend Computer Palace highly enough. read more

We were very impressed with the level of professionalism and technical skills possessed by the staff at the Computer Palace. My hard drive had been unsuccessfully worked on by another company. The staff at Computer Palace was very accommodating in our time of crisis and responded quickly to recover the majority of our critical data. At time of delivery, technician took the time to explain in layman's terms the results and how to work with the data recovery. I would highly recommend this company. read more

I love this place! They are fast, friendly and affordable. They are also great with Mac's! Sometimes it can take days to get an appointment at the genius bar, but this place accepts walk-ins. Recently my Macbook Pro broke down and I needed it fixed ASAP. I couldn't get an appointment at the apple store for 3 days which I couldn't wait for as I was on a deadline. Computer Palace fixed the problem immediately, which I was extremely grateful for. I highly recommend them for all you Mac repairs :) read more

My laptop's hard drive gave up and did not want to function but I had very important files stored in there for work. A friend told me to go to this place on Santa Monica for Laptop repair .. so I did. These technicians are fabulous! They could not save the hard drive, so I had to buy a new one, but they were able to completely recover all the data stored in teh drive. I am so impressed with their technical skill in Laptop repair and Data recovery ... I highly recommend Computer Palace read more

As of this writing, I've made three purchases from Computer Palace -- one small and two medium size. I must say I've been very impressed. What actually got me to go with the last purchases was their outstanding support on products that I did not even purchase from them. By the time I had gone to CP, I was already very frustrated with two other stores (wasted my time & money). At Computer Palace, they were knowledgeable and more than courteous to me. Life is beautiful... read more

All I can say is Better than Warranty. I had a problem with my mac and unfortunately when i brought it to the apple store for warranty they said that data recovery isn't part of the warranty and they won't do anything about my macbook. Fortunately another customer from the apple store told me about computer palace and recommended it to me. So I went there and they helped me recovery all the data I needed on my laptop. Thanks. read more

I brought my gaming laptop to Computer Palace because it was overheating, and they did an excellent job. They handled a full cleaning and thermal repaste at a very reasonable price. The service was smooth and professional, and now my laptop is running perfectly again with much better temps and performance. Highly recommend them if you're dealing with overheating or need reliable laptop maintenance. read more

I've purchased many products from Computer Palace over the past few months, and I have also had my laptop repaired there. The representatives at Computer Palace have always been very helpful in assisting me to find anything that I needed. They're also extremely knowledgeable about computers. Their technicians have also given me excellent service. I highly recommend Computer Palace to any consumer. read more

Best place to buy computer parts and even better for service!!! Everyone there is super helpful, especially Navid and Fred. I am a college student so I could not afford to pay a lot to repair my laptop. This place was very affordable. I would recommend them to anyone looking for honest, friendly, and reasonably priced service. Will definitely be back here for all of my computer needs. Thank you! read more

I have been a customer of Computer Palace for 5 years now and I'm very happy with the way they treat clients. Last week the data of my laptop got corrupted so I brought it to them and they explained to me that all they needed to do is to recover the data lost and it should be done after a couple of hours. All I can say is that they are one of the best computer repair shops here in los angeles! read more

I would highly recommend Computer Palace for all of your computer repair and data recovery needs. Their staffs are friendly and very knowledgeable with any questions you may have. They helped our business recover data from our DVR hard drive that we thought was permanently gone. Now we will be able to prosecute the vandals that damaged our equipment to the fullest extent. Cheers! read more

My company has been dealing with Computer Palace for many years. They are very knowledgeable and professional. They have always been very helpful with providing technical assistance, and their prices for computer accessories and repairs are very reasonable. Recently, they assisted me with locating an obscure power supply and power adapter that I was unable to find anywhere else. read more

My secretary found Computer Palace for me years ago when I needed to rent a laptop for a trip. Since then, I've bought numerous computers from them and referred many satisfied family and friends. They're prices compete with the Big Box Chains but you get knowledge, service and the latest products. I later found out that my company's computer tech sourced computers from them. read more