My son wanted to build his own gaming computer. I thought, what could go wrong with that? Ha! He watched a YouTube video to figure out what components he needed. We ordered the components online. He and I put the computer together in a few hours. When we went to switch it on...nothing happened. No power. No lights. No display. Nothing, nada, bupkis. We took everything apart and put it back together with no luck. My son did some troubleshooting and determined it was either the motherboard, CPU, or power supply. Wow, son, that really narrows it down for dear old Dad. He decided we better call in a pro. I agreed. He found Computer Runner. It is close to home, so I gave them a call. They told me to bring it in. I dropped it off at about 5:00 on Thursday. Friday morning I got a call. They told me they needed to do a deep diagnostic. The price for the diagnostic would be wrapped into the repair price. I asked them to call me with an estimate. A few hours later we had the estimate. We okayed the work. A bit after that, they called and said they noticed we did not have Windows installed. We had them go ahead and do that for us. A bit later, they called and told us to come pick up the computer. I think the total price was pretty reasonable. Best thing is that my son's home-built computer works great. Quick, efficient service at a reasonable price. Five stars for sure. Highly recommended if you need computer service. read more

The service was good, i came to Ask for help on my computer, apparently it got stop after a backup, the guy took 1 day to fix it which I think it was ok but I felt like he charge me too much for that, I honestly spect it to be less that $100 and it end up been more. read more

Computer Runner - Inside - IT Services & Computer Repair Near Me - Tustin, California

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These guys are awesome. Everything you could want from a local computer repair store. Kind, knowledgeable, and tried their best. Very fair prices too. Will be coming back here when I spill wine on my laptop again.... read more

Excellent Quality Service. First time customer.. and a happy one! Thank you for making it so easy. I dropped off my laptop computer with low expectations of it being salvageable. Scott and his team quickly diagnosed the problem, called and provided a very reasonable price to repair the laptop. Within days, they were able to turn around and replace a faulty hard drive, clone all the original data to the new drive, and even repair damaged OS files. Including parts and labor, it cost less than half I would have paid for a new one (even on a Black Friday sale). Plus, I got to keep all my program files, photos and data! Thanks again Computer Runner so very much for your help. -Danny W read more

I have taken my computer products to Sam and his guys for years and they never disappoint.

Price gouging. They wanted to charge me $305 to replace a broken laptop monitor. Went to Abarely on E. Edinger ant they only charged $150. Do your homework before you come here. read more

I had great experience with Sam and his stuff!! They are very kind and very fair price!! They explained very well also!! If something happen to my computer again, I will definitely come back here and also I will recommend to all my friends who has issue with computers! Thanks again Sam! You really are the best! From RM read more

Computer Runner - IT Services & Computer Repair Near Me - Tustin, California

The Computer Runner guys are experts! I took my new Mac desktop computer to have them transfer all the files from my old computer to the new one, and boy am I glad I did! They completed the job expertly and solved several issues that "popped" up in the process. Scott kept me updated on the progress of the transfer of the files and thoroughly explained everything to me. He was professional and knowledgeable. The owner, Sam, made sure that everything was to my satisfaction. We have been using Computer Runner for several years for all our computer/printer repairs and needs and definitely trust this shop. read more

Scott the Tech and Sam the Owner are terrific! If you need a good cheap computer-desktop OR laptop, this is THE place! If you need a cheap monitor-THIS is the place! If you need your butt saved cuz your computer died-THIS IS THE PLACE! Need to add memory? Come here! Need to make your computer faster by adding RAM? Come here! Need a beater laptop for work & you don't want to spend a lot of money? Need a keyboard? Need cables? Computer Runner to the rescue!! read more

Computer runner in Tustin is the best I have experienced. Scot and his colleague are so generous with their time to fix my computer keyboard. hey are amazing people and they truly provide the service people need. I am very grateful for their help. I wish them the best in their business and I will surely go back to them when I need help with my computer. Thank you, Scot and your colleague read more

My computer would not power on. I brought it to Computer Runner and they did the complimentary diagnostic. Scott was friendly and helpful throughout the process. They got back to me in about 24 hours. They told me they needed to do a more thorough diagnostic as the complimentary diagnostic could not detect the problem. Upon finishing the second diagnostic they were able to identify the problems with my computer. My computer was fixed within a week from bringing it in. I am overall incredibly happy with the results and my computer is up and running again. I will definitely come back for any future needs! read more

The hinges on my laptop seized up and it couldn't close anymore without causing damage to the casing, + the screen was ready to pop off the hinges. I did some really brief research for a laptop repair place and found these guys, the reviews seemed good so I took it in. Took three days (I had to call them back to ask about it) and cost me $142 or so to fix the hinges on my screen (no idea what they did to fix it but it certainly involved removing the bezel and opening up the upper panel). They said I should minimize opening and closing it at all (lol, it's a laptop though). I took it home (during which point it was closed in transit), opened it, began working, and I adjusted the screen very minorly, once, and I heard that same loud SNAP of it breaking apart again. I took it back to them the next day. To their credit they didn't charge me for fixing it the second time, and the manager came out to explain it to me like I was a) a five year old and b) like they were doing me a huge favor for not charging. They also told me the hinges could not be fixed! It didn't make sense to me but who was I to question professionals? NEEDLESS TO SAY.... it broke again after maybe 2 days of minimal screen-movement. Never going back there. It's a few months later and my screen has been incurring damage from the seized hinges so I had to find another place to take it to (Abarely) and they're charging me........ $180 for screen replacement AND fixing the hinges. I was apprehensive because of course, Computer Runner told me the hinges couldn't be fixed, and I was ready to pay for replacement, but... No, they fixed them SAME DAY and sent me home with my laptop while we wait for the replacement screen to come in, so I can still work in the meantime. Absolutely bonkers experience, but a learning experience at least. read more

Wow. You know how you want to find that shade tree auto mechanic you can trust with your car? Well Sammie is that guy for your technology equipment. Not the easiest place to find, tucked away at the end of a cul de sac not far from the Roma d'Italia restaurant. But I'm sure the rent is reasonable, which keeps prices down. The shop is fairly small but reassuringly chock full of tech equipment and test gear. My super expensive very high end monitor had been fried when California Edison shut down and restarted the power to my neighborhood. This was preplanned and the monitor was off but not unplugged from the UPS. My bad. Two days without power was pretty horrendous though, and a week on generators after that. Crazy. Funny how you learn to take power for granted. Anyway, I looked on line. Figured it was a fried power supply. And saw very few parts on line for around $150. Sammie fixed it for less than $200 total, and his estimate had been a little higher. Under budget is much appreciated. Keep in mind this is not your typical DC monitor but a really big AC unit with every kind of connection imaginable, it's own built in card reader, very high resolution screen, etc. Delivered on time. Great communication getting authorization to proceed. Friendly people. Zero complaints. Highly recommend. read more

Super friendly and easy to work with. They will get your PC running again. If you are unfortunately in a place where your pc has crashed, use this team read more

I stumbled onto this gem. I found them on yelp and went there because they are local to me. Turns out this place is great. I highly recommend them. They have fantastic service and great knowledge. They helped me with a complicated computer repair (hardware) and a very involved date recovery and transfer. They are the first place I will go in the future. 5 STARS! read more

My Dad has been using Computer Runner for many years, and has always been extremely happy with them. I'm pretty technical, but they've saved me big time when components on a motherboard fried, and also when a complicated Dell RAID setup stopped working correctly and it was a chicken-or-the-egg situation to get it running again so that you could get it running again... Very responsive, very nice people, and less expensive than they should be for the quality they provide. Can't ask for more than that! Will use them forever... Scott read more

My laptop wouldn't power on. The motherboard needed to be replaced. Scott and the team did a great job fixing it up! A++++

Scott and Sam were great! Sam worked diligently on my 12 inch retina MacBook. The laptop would no longer turn on. I was quoted an outrageous $600 to repair it at Apple, quite literally half of what I originally paid for it. They quoted us a really, really fair price. Considering that they replaced all the parts in it, I don't think they made any money off of fixing it for me at all. I highly recommend taking your computer/laptop here. They do a great job of describing everything they are doing (the tech talk is quite extensive). :) Will be coming back for any other repairs I might need! read more

They are great! I called in January after trying to cancel a Geeksquad appointment (they never answer their phone). I spoke with Sam about the two computers (laptop that wouldn't turn on and desktop tower), and he asked me to stop by. The drop off process was easy and they said they would let me know what the issue was before fixing anything. The prices he quoted me for both were reasonable and so was the timeframe to diagnose the issue. I decided to leave my laptop only as it is my main computer; it was ready within a week. Easy, affordable, and good customer service! It was working fine for about two months and then it started to freeze. I called and they told me to bring it in. It took about 4 days to fix and they charged me since it was a couple months out from the last time, which was understandable (it's their time/labor). It worked for a couple days, then started freezing again. I emailed Sam and he replied quickly, but I was busy so I didn't drop it off again. Instead, I went through my files since they said it could be a corrupted file. I saved important dox/photos to an external hard drive and deleted most files off of the computer. It has been working great ever since, so thanks guys! read more

Amazing repair shop! To begin, I am reasonably technical and have done a bit of work on my laptop (HDD install, wifi card replacement, RAM replacement, and numerous software related stuff). That being said, I snapped a piece of my hinge cover (which bugged the crap out of me) and I was planning on replacing it myself. I even ordered the part but after looking at the scope of the work however and having further pieces snap off of the hinge cover/palmrest, I decided needed it fixed - and quick. I called around to some big-name stores - who all didn't perform the "scope" of work I was looking for. Then I searched "local computer repair" and found Computer Runner. I gave them a call and spoke with a nice man who told me he was pretty sure they could do the job but would like to see it all before saying so on the phone. Totally reasonable. I arrived (side note: the map location on the Yelp map is incoccorrect, that is, the address is correct but the shop is located near Walnut & Jamboree NOT Newport and the I-5), replacement part in hand and these guys were extremely upfront after taking a look at the laptop. I was walked through what would need to be done, the cost, and estimated time. Despite being a time consuming repair which required essentially dissecting the computer from the rear, Computer Runner got the job done same day - which is important for someone who uses their computer for work. I was incredibly impressed with the quality of the repair and the price was EXTREMELY reasonable. It's very good to know there's such a hidden gem in Tustin where I can have a professional get things done in a quick and efficient manner. H I G H L Y R E C O M M E N D E D read more

Had a leak and failure in my liquid cooling system for my desktop causing damage to my motherboard and gpu. Not only did they replace the cooling system, they also did an amazing job cleaning and repairing the individual components. Saved me a ton of money since I didn't have to replace either motherboard or gpu. It was all done very quickly and the price was fair. read more

I took my Laptop to computer runner just before New Year's day I am extremely happy with their services. they were able to turn around my repair in just one day they quoted me fairly and they did not charge me for any other items when I picked it up. Very polite staff and respectable owner. I highly recommend them for your next computer services!!! read more

My Lenovo laptop that was less than 1 year old stopped working (loop of Microsoft blue screens of death) and these guys were able to recover all my data from it. It took days of effort to do it but they charged me the originally quoted amount that was very reasonable especially when compared to other places like Best Buy. I would highly recommend their services. Data recovery is not cheap but their pricing is good and they seem like honest, hard working people the really value their customers. read more

Super expensive repair also took way to long. Also went for repair but I still get errors on the pc . But does run better than before so do that it's a 3 star for me read more

Great service and awesome repair of my keyboard! They were fast and fair with pricing!

TERRIBLE place to go.i wish i can rate 0 star I ve been using yelp for half a year but i register today just to WRAN ppl that considering going to there. here s the thing. i sent my laptop which is a foreign model to got it fixed for my screen is broken. the guy called Sam said that the screen gotta be replaced and has to order from Canada. its 260$(labor not counted). i said cool. and deposited 100$. 1 week later. that guy got a wrong screen and gotta return it. but he CHARGED me my 100 bucks for a fucking cable without telling me before. well fine. i can take it as long as my laptop can be fixed quick. and then i ordered the screen from China by my self.which its only 100$. after that i dont wanna go back there anymore. so i asked my IT-major friend to put it on for me. and he found out that SOME OF MY SCREWS WERE STOLEN BY THEM. in one word. that Sam guy doesnt know shit of computer. all he knows is that money is green and he loves it. BEAWARE IF U WANT TO GO! read more

Had a very, very good experience here with Sam (Sammie?). I had a 27', $400, Korean monitor that had a blown-out PCB board. Looked online, and the replacement would cost me $150 alone. Decided to drop by here, hoping for any chance to save some money. The interior of the place looks a little shabby, and the old flip phones they keep around on display kind of made me hesitant to give them a modern piece of technology. But fear not; they've kept up with their times. Sam quoted me on a price, and told me to come back later. Precisely two days later, I get a call back, and Sam says everything is ready to go. Within those 2 days, he kept me updated on the status of the repairs. He did quote me $45 when we first met, but after finishing, told me the repairs would be $60. I was a little dismayed, but he did lower it down to $55, as he seemed to slightly recall what he'd offered me on the first day. I didn't mind though, as it would have cost me a fortune to mail it back to Korea and whatnot for repairs. Sam, as well as the Asian gentleman who was the actual technician offered tips to prolong my monitor's life, and threw a little extra knowledge of monitor connector cables my way, before leaving. Overall, my monitor is now working like brand-new, and I'm quite happy with the outcome. I'd definitely give this place another chance. You'll notice I deducted one-star. It's due to a few scratches on the bezels around my monitor that I've never had before. I am quite anal about my products, and keeping them in perfect condition. But again, the trade-off for a few scratches for my monitor to be back in working condition was well-worth it. To be fair, my monitor is big as heck, and just as heavy. I'm sure it was an accident. 10/10 customer service experience. 9/10 repairs experience. 10/10 would return. Oh, and consultation for your device is free. They'll also order more parts if necessary for you, and charge you the exact price of the item. The only thing they charge for is labor. If you don't like the price of the item that they ordered for you, they'll even provide you with the name and model number, so that you can buy it somewhere for cheap yourself. It's been a long time since I've seen such an honest business being run; they're so rare to come across. I don't normally write reviews, and moreso, reviews this long, but I can assure you that is how well I was treated here; enough to get me to get off my lazy-butt and give them the credit they deserve. read more

I was greeted by 2 gentlemen dressed in shirts and ties! Not only was Scott and Sam's appearance top notch so was their service. I came in looking for a used PC and they gave me 5 star service. It is a little difficult to get to but if you give them a call they will direct you to the greatest computer repair shop on the planet. Thank you Scott and Sam, I'll be back read more

Thank you to all the staff and to Sam for helping me fix my computer. Sam was very nice and sincere telling me what was wrong with the computer and that wants customer to come back. I highly recommend computer runner if you have any computer problems. Their service is very reliable and courteous. The price for the cost was unbeatable compared to other places. Sam is more than just wanting your business for one time, he continue wants you to come back in the near future. I will be coming here in the near future if I have any computer issue. read more

I can't tell you how fortunate I am to have found Computer Runner! My laptop keyboard was broken and I needed it fixed ASAP. He quoted me an amount and even though it took a lot more effort to fix it, he didn't charge me more, even though he could have! I had my laptop back very quickly and everything is working 100%! I'll definitely be recommending this place from here on out! Thank you so much Computer Runner! read more

I have used Computer Runner twice this year and they have been great. First time was to transfer data from some old hard drives that I could not access. Second time was my kids gaming PC bombed out - windows wouldn't load. They work quickly, they explain in layman's terms what the issues are, and took the time to discuss with my 12-year old what he should and shouldn't be doing in order to maintain the health of his PC. All at very reasonable prices. Highly recommend. If you've got a tech issue, don't hesitate - drive over and walk right in to this place! read more

Computer Runner was very quick and efficient! I had trouble booting up my computer after updating some of my drivers, but after coming to computer runner, they easily identified the problem and fixed it within 24 hours. The price was very reasonable and my laptop is again fully functional! Thanks Computer Runner! read more

I had a good experience there. My laptop had virus and they fixed it in a timely manner. I will come back again next time I have problem with my computer. read more

We just had our Apple computer fixed here! The owner is so.....nice and knowledgeable. Great customer service and very pleasant to work with. My husband will be bringing more computers to fix here. We would definitely recommend getting your computer repaired here! read more

I am very disappointed. I am disappointed that Yelp only allows up to 5-stars for my review of Computer Runner. I would prefer a 6 or 7 star option. I have a laptop that had a 500GB solid state drive. Unfortunately, it was filling up and I had to move all photos and videos up into Google Drive or Dropbox. That's not bad, but I went to see Sam (owner) about my options. He was unhurried even though it was near the end of the day. He took the time to explain my options, and assured me that he would be able to image/copy my current hard drive EXACTLY onto a new 1 TB sold state drive. Keep in mind, the laptop is currently functioning perfectly. I had some reservations in worrying that files would be lost, items on the desktop would be lost, etc. etc., but I agreed to let them do the work. Two days later, I pick up the laptop. It had been cleaned, the drive replaced and now with 500GB of new available memory, and EVERYTHING else, programs, files, even the desktop files and background image were perfectly as I left it with them. Sam's young employee (sorry, I forgot the name) finished out the transaction when I arrived to pick it up. For a young computer guy, he was not only knowledgeable (I think he did the actual work) but very pleasant, and utterly focused on customer service and satisfaction. Disregard, any unreasonable less than 5-star reviews for Computer Runner. If you have any computer issues, lost/corrupted data, etc., go see them. I can not recommend enough. -Dr. Johnson read more

Sam is the man!!! His customer service is on point, very well treated. Great communication, outstanding work. I had an issue with my keyboard and mouse pad on my laptop he fixed it quick with a great deal. Highly Recomend read more

I have been using Sammy at Computer Runner for years. In addition to being competent and reasonably priced, they respond quickly. All friends to whom I referred Computer Runner are happy with their service as well. I highly recommend Computer Runner of Tustin! read more

We had three laptops that needed fixing for all different reasons. One they were able to fix on the spot within 10 minutes of us walking in. The other two we left and they were able to fix in 2 days! I'm always hesitant to talk to tech employees about computer issues, as I am not very tech savvy, but Scott let me explain in my non-tech words and was patient as we discussed the problems. All 3 laptops are fixed and ready to go and cost MUCH LESS than their competitors! I will be going back to them for EVERY computer/tech issue in the future. read more

Came here to have my laptop diagnosed. It wouldn't boot up and I was worried about my data. Took it to Computer Runner and it was a virus issue. The owner was nice, friendly and professional. Got my data backed up, virus cleaned and system optimized. Definitely come here for any computer or laptop problem. read more

Computer Runner - Computer Runner front - IT Services & Computer Repair Near Me - Tustin, California

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By far the best computer repair store in the region. I came in with my Sony VAIO, it was 7 years old and the hard drive was literally gone but the problems were more than that and I thought I lost everything and would have to go get a new one. But Computer Runner saved me a trip to Best Buy and fixed my VAIO. My VAIO is now running as if it was a laptop made this year. I could go beyond 5 stars because not only was the quality of the repair so top notch but the customer service was immaculate. Sam and Scott were the ones who took immense care with my laptop and it was clear they have a passion for computers. Their knowledge for the industry is amazing and the care and respect they have for computers and customers is rare to see nowadays, but at Computer Runner they went beyond that. Constantly keeping me updated and ensured my laptop was on its way to full recovery. I respect and HIGHLY recommend computer runner. You won't be disappointed that's for certain. read more