I absolutely love this place! I have come across several pet supply warehouses, and by far this one…read morehas stood out as my favorite. Great customer service, extremely helpful staff who are consistent and friendly. I truly appreciate the gentlemen who greets and checks-in with customers coming in. I recommend this place to all my fellow cat-parents. If there's an item you don't see, you can always ask to order it and pick it up there. My cat can be very picky with her food and that service has helped greatly at times. I find the pricing here very fair and my cat has loved the quality of food from here. Shout out to the older gentlemen who's always there to help, he's been kind and respectful every single time.

Loved this place! Great selection of dog food and dog treats! Will definitely be back!read more

Love this store. So many options usually get me lost on the store but their organized store makes…read moreit easier for me to find what I need to spend time browsing for a little extras for my dogs. Their prices are reasonable and competitive from the other mom and pop pet stores. I like that they have a station specifically for refunds and customer service. Speaking of, the customer service was really friendly. Looking forward to returning back.

Love this place! I can find almost any brand of cat or dog food here. The inventory is very large…read moreand comprehensive, so I don't have to shop around at different stores. It's so convenient to find everything I need in one place, and the prices are fair. I also love supporting local businesses--they work so hard, and it really shows here.

Best pet store -they have all the best dog+cat foods! My dog's favorite entree is Evangers %…read moreOrganic 12oz dinner-Beef Dinner w/coconut and the famous Hunk of Beef - my dogs think I cooked all day! Evangers is sourced and made in the USA I love that Paw Shoppe is family owned. Evangers is family owned and woman owned! Bob and Ted are lovely people and very educated in pet nutrition they truly care about customer's pets ‍- they also sell little reptiles (crickets/food) plus the cage, it was a good Birthday present for my nephew! Cat Adoptions here too

Cute place :) came in with a friend who comes here regularly to get her reptile necessities. This…read moretime she purchased large fish sticks for her German shepherd. I know my Malinois-Pit mix would go crazy over those, but I admit I am not prepared for a fish breath scent, hahaha. By the entrance, we met several rescue guinea pigs & cats from a local shelter! How lovely that they're hosting these animals for adoption. We also melted over some adorable little mice & she checked out other reptiles, but she has her hands full. I'd definitely support this store as a local pet shop & return to get my animals some treats!

This review is well overdue, let me start by saying that I've been coming here for many years and…read moreeven though I've moved away from the area I still make the trip to get my boys food and supplements here. Shelly has always been great and really cares about her customers and their fur kids, Debbie is also awesome, and everyone at the front desk has always been very welcoming and helpful, I can honestly say I have never had a bad experience here and they will continue to get my business for many years to come, god willing.

Very rude owner , I came here today to ask a question if the Santa to take pictures for where for…read morepet only or if it can be humans too ... he was really rude and sarcastic about it saying well yes dogs , monsters , aliens anything and Then the owner proceeded to ask why I was asking and i answered with , just a question and then he said but we closed now we are picking up . I walked away and said thank you . I then went to a store next door I come out 5 mins later and there's a whole crowd with their pets lined up to take pictures with the Santa . I'm not sure if they discriminated me or they just didn't want to tell me that they were open but never again am I coming to color and leash pet shop? I've never had this experience before and I hope none of their future customers experience this as well.

Picked up several species of fish today from 405 Tropical Fish. By far they have the best prices…read morein town! I paid less than half of what I was expecting to pay elsewhere. Decent selection of tropical fish and some saltwater species as well. If you're looking for some nice fish at a reasonable price I'd definitely check out 405.

I've given this store multiple chances, but the customer service has been consistently rude. The…read moreolder Asian gentleman has been unpleasant every time I've visited. On my first visit to buy salt, I was told I couldn't use my card because I didn't meet the minimum purchase amount and was told to go dig around my car for quarters. Today, I stopped by to look at the fish before buying supplies, and after spending a few minutes browsing, he abruptly yelled, "Can I help you?!" in an irritated tone, as if customers aren't welcome unless they're immediately making a purchase. Part of the fun of visiting a fish store is taking your time to look at the livestock before deciding what to buy. I shouldn't feel rushed or like I'm being treated as an inconvenience for browsing. I'd rather pay a little more at another fish store than support a business that makes customers feel unwelcome. There are plenty of places that appreciate their customers and treat them with basic respect.

I called to ask if they have fresh water snails in stock. The man on the phone says just come. I…read moreask again, same response " just come in!" I drive down with my kid, who was excited to get some stuff for his tank and they're closed. Such a waste of time. I will never be back.

Great product, great service!! Love supporting small businesses. Owner took the time to explain…read moreproducts, he even gave me a gift for my cat. Very thoughtful!

Friendly staff every time I go in. I come here often to purchase my dog's food, treats,…read moreaccessories practically anything I need. A variety of items to choose from. I have also made appoints for my dog's shots when they host certain weekend dates for vaccines as well. I haven't tried their doggy grooming or their housing yet but will look into for our dog in the event we can't take him with us!

On Sunday, March 15, at approximately 9:55 a.m., I arrived at the PetSmart on Edinger to retrieve…read moredelivery pickups, only to discover that the store's hours had apparently changed and it now opens an hour later. That change, however, is not reflected in the driver pickup schedule, which still directs drivers to retrieve packages during that time. When I arrived around 9:50 a.m., one employee told me I could simply push the door open or follow her inside, and specifically indicated that it was fine for delivery drivers to retrieve their packages even while the store was still closed. She invited me in and told me to pull the door shut behind me after collecting the package. While I was in the process of retrieving and scanning the package, another employee, shown in the photo, approached me in an extremely aggressive manner and told me to "get the f-- out of the store." When I explained that another employee had just allowed me inside, she responded that she "didn't f--ing care" and ordered me to leave and come back in 10 minutes. That kind of behavior is completely unacceptable. I was not trespassing, causing a disturbance, or doing anything inappropriate. I was following the instructions given to me by another employee. There was absolutely no justification for profanity, hostility, or being spoken to in such a degrading and unprofessional manner. Needless to say, I will not be returning to this location or dealing with this employee again. I previously had a subscription and also used to buy my dog food from this store. That will now be a thing of the past. I will be taking my business to Petco instead. This situation reflects poor communication, poor management, and shockingly unprofessional customer treatment. If store hours and pickup procedures have changed, that information needs to be updated properly and communicated internally before employees start verbally attacking people for following the instructions of their coworkers.

Celebrated Sesame's second birthday by going to the Friends Fur-Ever store located in Walnut. This…read moreis a local pet store that seems very friendly and also nice. Was looking for a dog cake for this baby that turned two. We found that and the person who helped us also gave us some samples to try for the dog! The inside of this store has plenty of items for your pets and I am sure they will be satisfied with it. Sesame enjoyed her birthday cake and we all had a fun memory. Thank you for everything!

They have a lot of varieties of dog and cat food supplies with quality brands. The owner is…read morefriendly and he always gives out few bags of samples that my dog enjoyed. Great shopping experience. It's a blessing that we have this store close by.