Wow, exceptional service from start to finish. Mary was so accommodating, even though they were…read morebooked two weeks out. She listened, understood my situation, and still made it happen the same day. The technician fixed my A.C. quickly, within 30 minutes, no hassle, no games. I highly recommend their service to anyone who needs reliable and fast help.

James of Western Mechanical exceeded expectations! It took…read moreabout a week and a half to actually get Western Mechanical service during this last heat wave, but I was willing to wait. The reason? Well, one very good reason is their prices for diagnosis and various repairs are listed right on their company webpage. I didn't have to sweat the cost range, or worry about added charges. Western Mechanical noted their expertise in both commercial and residential units, and James was quite familiar with my HVAC type and brand. The item needed to repair the HVAC was in his vehicle, and the process took only about 1 hour. When he had completed the job, I asked him for his honest opinion about the health of my unit;better to plan ahead than suddenly find I have to replace the HVAC. Fair price. Excellent customer service.

Henry is the consummate technician. He has the skills and knowledge to locate the issue. I was…read morepleased that he was as thorough as you would expect and takes his time to diagnose the issue. I would definitely recommend him. The only draw back, is the customer service from his company, is...frustrating. But once Henry contacts you, trust that your issue will be fixed. I am giving a five star review for Henry, please remedy the customer service portion and this company would be miles ahead of others. Customer interaction is paramount to business, Henry has made up for the frustrating lack of it from the company.

Came out to fix my ac unit through American home shield. Worked for a day or 2 then woukd not come…read moreback due to allegedly sprinklers damaging the ac unit. We have no sprinklers only drip to plants at least 2 feet away! Simple capacitor issue fixed by other vendor. Freedom does not return phone calls or respond to texts. ( more than 15 texts and phone calls) Use someone else!!

Had my condo preventative maintenance done by DC/AC and give them 5 stars for their excellent…read morecustomer service and speed on resolving issues. Post my PM apt, I noticed an issue with the AC not cooling at all (and a looming heatwave coming.) The way this all happened, it seemed as if something had been tripped by the crew as there was a lot of work going on in the building and on the roof. I spoke to the team there and got a call from the owner in just a few hours and they committed to coming the next day, but ended fixing it later that same day. The team they sent was thorough and saw the job through.... and all has worked worked well since. I really appreciate how they handled this situation. I'd strongly recommend them.

I can't rave about this company enough and I can't thank them enough…read more My AC unit had been acting up for a few months. Have had other AC companies look at the unit and do patch repairs but it finally just stopped heating or cooling. I wasn't happy with any of the prior companies and finally found DC/AC Air Conditioning and Heating. Stephan came out on Friday morning to look at my unit. As I was asking questions, he answered everything I asked and showed me how everything is supposed to function. He found that my condenser coil wasn't functioning and it would have to be replaced. When he told me the amount for the replacement, it was almost half the amount for a new unit. After going through my options with Stephan, I decided on a getting a new unit. He's amazing. He went through all the details, the pros and cons of everything, walked me through the financing and the next day (today), the new air conditioning/heating unit is installed. Stephan even came today to deliver additional material needed for the install and made sure everything was being done appropriately. The installer, Robbie and Yoxan, were amazing as well. Everything they were doing, if I had a question, they explained thoroughly. Stephan is knowledgeable, patient, no nonsense and IMO, wonderful!!! There is a deep freezer coming tonight and my home is nice and toasty. I WOULD RECOMMEND THEM TO ANYONE!!! On a separate note, I have serious health issues right now. Things have been so hectic, I had forgotten that I already set up an appointment for Friday morning. I apologized to Jennifer for calling again and told her what was happening. She asked me if she could pray for me. Of course I'm going to say yes, I can use all the prayers I can get right now. Now I'm already blown away by this. Then Stephan, while he was here, prayed over me. I've never had anyone do this and am extremely grateful and humbled. Beyond just the service they provided, which was top notch, they graced me with prayer and I will be eternally grateful for it.

Hurn Mechanical installed my AC yesterday and I couldn't be more pleased. The servicemen, Jr. and…read moreFadi were the BEST! They were professional, thorough, efficient, courteous and went above and beyond. I had to get a new AC unit as I live in an older condo and the process went smoothly from start to finish. Not every company will do installs in downtown high rise condos, but Hurn is an exception. I slept so well last night and the timing was perfect especially with the heat and humidity we have been experiencing. Even my pups are enjoying the new AC! I highly recommend Hurn Mechanical!!

Robert, the owner returned my call, and he was much easier to speak with than his office. I…read moreexplained my concerns and he was willing to send out a second technician. David, the tech arrived on time, did a good job, and got the A/C working again. The condensation drain was clogged. He was able to unclog it, and did not charge me for the second visit.

I've used Adam (The AC Guy) for 20+ years for The Electric Chair Salon & The OB Playhouse and for…read moreour home. Adam's tech (Will) came out today and thoroughly checked everything on our AC. Real nice guy and a great worker! If you're looking for an honest & well trained team of professionals call The AC Guy! Highly recommended!

After meeting with several HVAC companies, Adam was the only one who could solve a tricky setup…read morethat no one else could figure out. His ability to problem-solve and think creatively immediately set him apart. From our first meeting, it was clear that Adam is transparent, honest, and takes real pride in his work--and in his team. He is respectful, extremely knowledgeable, and above all, trustworthy. When it came time to install a system in our second home, we didn't hesitate to call Adam again. He went out of his way to squeeze us in and once again delivered an exceptional system with top-notch workmanship. Billy and Jesse handled the installation, and we couldn't have been in better hands. Their professionalism, attention to detail, and work ethic are unmatched. This team truly goes above and beyond, exceeding expectations at every turn. With so many HVAC companies out there, it can feel overwhelming trying to find someone who delivers both quality and value. Look no further--Adam is your guy!

To save on heating costs, I hadn't used my furnace in several years (usually just wear layers of…read moreclothing to keep me warm when it's cold). This past winter was SO COLD, I finally decided to turn my furnace on, but nothing happened. I have a home warranty, so I called them & they put me in touch with Kool-Air Heating & Cooling. It was the night before Christmas Eve, so Salwan (Kool-Air company owner) & his son, Ali, came out the day after Christmas. My furnace is located at the back of my garage on a narrow platform ~9' above the garage floor; it's not easy to get to and there's only minimal space in which to work, with cross beams and rafters intersecting the area. It turns out my furnace was so old (original with ~50 y.o. house), several components had failed & the entire system needed replacing, which required approval from my home warranty company. Initially, my home warranty company denied my furnace replacement, saying it was too old (that's a whole other story). Over the following 5 weeks, Salwan continued to call the home warranty company on my behalf and eventually obtained approval to proceed. They purchased a new Lennox unit (which a neighbor who installs HVAC systems told me was a "really good furnace") and got to work. Because of the small work space, Ali did the bulk of the work, disconnecting & removing the old furnace and installing the new furnace. My house and the original system were so old that the vent and vent connectors did not fit with current standard components, so Salwan and Ali had to custom-make the fittings. For that reason, as well as the difficulty of working on the small platform intersected by beams and rafters, plus the heat (on an unusually warm day for this past winter), after nearly 7 hours, installation of the new furnace was not yet complete. Thus, Ali returned the following morning, working all day to finish installation and insulation of the furnace, thoroughly cleaning the area (including the complete platform) and the garage floor w/a vacuum, then installing and setting up a new digital thermostat. I love my new furnace. Fortunately, the weather has warmed up so I'm not using it right now, but I know that it's there in perfect working condition the next time I need it. Kool-Air Heating & Cooling is an excellent company. Being family-owned aloiws them the ability to offer customized/personalized service of the highest quality. Salwan and Ali are both extremely competent [Ali told me his dad has owned his own HVAC company both in their home country and here for (if I recall correctly) ~40 years, and that he has been working with his dad full-time for (I believe) ~8 yrs], thorough, and professional. Salwan is an honest and trustworthy businessman. My cost on top of what the home warranty covered was half of what I was expecting! Ali is reliable, pleasant (depite the heat and difficult working conditions), and persistent (kept working when he ran into trouble setting up the digital thermostat). My garage was left cleaner than when they began working. Equally important to their competence, both Salwan and Ali are very nice, and I felt completely comfortable and safe with them. I can not sing Salwan and Ali's praises enough! I HIGHLY RECOMMEND Kool-Air Heating & Cooling company to anyone who wants their HVAC job done right at a reasonable price by truly good people!!

I had a unit installed in August 2024 this was through my home warranty company cinch / Sears they…read morefound this company to install they did what I thought was a good job at first recently it went out on off on off on off couldn't get hold of this guy so I had to get a check $100 then I got a Lennox authorizer to check it $85 and a 4,800 bill if I want it installed and I might get some of it paid back after fighting the insurance and the contractor's license board or whatever nobody's answering at this phone there's no answering service secretary nothing now I might have to write a letter to courtesy and I'll send it to them certified so they know or I'll stick it on the door myself right right now I don't give him anything and when it was checked the piping upstairs was wrong someone was disconnected 619-865-0035

I had recently purchased a condo (first time) and was in the middle of the summer heatwave. Adrian…read morecame onsite to overview a few mini split quotes that our complex was considering at the time. Adrian overviewed my unit and noted that I was capable of doing something more than a mini split in my unit. The initial process took a bit as I had to run everything by HOA, the team was there and waiting with any answers that I had to questions that were asked, or documents/specs that may be needed. Adrian was very knowledge about the systems that were compatible with my unit, as well as how we could configure the unit to be tucked into the attic and hung onto our back wall (couldn't do the floor since it's an open alley and homeless people are an issue). There was a few delays with getting the product, which was communicated well by Adrian and his team, as well as a phone call was received by the owner. Overall, Adrian and the team at Pacific Heating and Air were awesome! I highly recommend them to anyone looking to prepare for the next summer heatwave!

We hired Pacific Heating & Air to perform AC maintenance for two businesses on a quarterly basis…read more First, they charged us up front for a year worth of maintenance. Then, they didn't show up for the service prompting me to call. The public phone numbers I found were disconnected and I had to call multiple numbers to find someone. Finally, they came out and serviced our properties. Next, we had a huge AC issue at one of the locations. When we finally got a hold of someone, they sent someone out diagnosed it, but it took almost a month to get parts and do the repair. Instead of reaching out to us with updates, we had to follow up with them almost weekly. The final straw was another issue that came up and they just ghosted us after multiple text messages. I am not sure the final maintenance was done because no one will call back. good luck with these guys. When they show up, the service seems fine, but getting a hold of them or getting updates was a nightmare

Reb and his team did a great job installing our new AC system. He was knowledgeable, explained…read morethings clearly through the many questions I asked to understand how AC works, and kept us updated throughout the process. The installation is clean, and the system is running smoothly so far. Reb even let us know we have a small gas leak during quote/survey and I was able to improve our house's safety as a result. Overall, I'm very satisfied with the experience and would recommend Reb to others!

I highly recommend Reb! He was honest and fair and reasonable with his prices. He was timely with…read morehis schedule. When the first days attempt of fixing our old air-conditioning didn't work as we had hoped, he came back the next day and continued to work on It. He gave us a fair price for the second day. If you want, somebody honest and reliable and trustworthy, I would highly recommend Ambient Heating & Air air-conditioning! He also was helpful with guiding me on things to do on my own to maximize the efficiency and life of our air conditioning unit!