This company is very professional and kind. They sent a very knowledgeable man to help my mother. She's in her late 70s. The technicians name is Riley. He didn't a number of checks on her ac and heater. He found a loose wire that another company pulled out. Thanks Riley. read more

After I posted this review, Riley reached out personally with a sincere apology and a handwritten note to take accountability for the communication lapse. While I have already moved forward with another contractor who provided a more technical breakdown of the project, I really appreciate the company's effort to follow up and address my concerns after the fact. It shows they value customer feedback, even if the initial experience didn't work out. Upping my rating to 3 stars for the professional follow-up. read more

We went with CoolPros for a complete new install. From the initial call to set up the estimate to the install service was top notch. Riley the technician that came out to discuss our options was very knowledgeable and professional, made choosing CoolPros an easy decision. The cut in team was excellent and very clean and explained everything perfectly. Highly recommend CoolPros for your AC and heat needs. read more

CoolPros Heating and Air - New furnace and duct work - Insulation Installation Near Me - Anaheim, California

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Mario and his team went out of their way to get my AC fixed the very next day. The team was very professional and the job was done at a very fair price. read more

Mario and his team came and installed our new AC system. They removed the old coil & condenser and installed a brand new one with a digital thermostat. In addition they cleaned out the closet, and replaced the inside of the closet with sheet metal and soundproofed material. The entire house feels different! I am so excited for our summer with our new AC unit. We received several quotes, some as high as $32k lol RIDICULOUS. Mario was very reasonable & trustworthy. Good communication, these guys are busy but we never felt ignored! This is what great customer experience looks like. If you're looking to have your AC replaced, contact Mario! read more

I am really pleased with job performed by the crew at CoolPros Heating and Air. From the moment another good contractor (Thomas Mulhearn from American Plumbing Guild) gave me the referral, I got a good feeling that this would be the beginning of an exceptional and professional relationship with this company. Usually, you trust your gut when you meet people like Mario Garcia (Super Mario), and Riley Hanson. After the initial contact with Mario, he sent a rising star-Riley, to my home this past Thursday June 19. Quickly and professionally, Riley assessed the current state of the old existing equipment and gave me an honest straightforward and exact diagnostic of what was wrong with it and how to present the smart, economic, and streamlined solution to get comfortable and dependable air conditioning for this and many more summers. After a couple of hours of discussing alternatives in terms of what is needed for home, finally I accepted the best recommendation Riley offered. At this point, Riley -and Super Mario, also help me a little bit with an economic incentive that made me to seal the deal right there. Fast forward to today June 24. At around 9 am., Rene, Ulysses, and Kelvin showed up ready to replace the old air conditioning system with a better and more reputable AC Pro brand Condenser Air Conditioner 4 Tn., etc., etc. Every one of them showed expertise and ample knowledge of what it is to be done maximizing efficiency in the process with an excellent result. After tuning up the unit (and coil), they passed the testing with flying colors. What else can I say? I totally recommend CoolPros to everyone I know now and very likely in the future. That's why I gave them 5-Star rating. However, I could give them a 7- or 10-star rating if available. I hope all homeowners in need can cross path with these fine people instead of navigating in the dark with other so-called "reputable" Air Conditioning and Heating companies in the marketplace. Thanks again! Lorgio Zender Yorba Linda, CA read more

We are very pleased with the quality of the work done by CoolPros. Mario was very open and communicated clearly as to what was needed. it was a much more personal and friendly experience than it would have been working with a large corporate entity. read more

Very happy with CoolPros. Mario was SUPER! Answered all my questions, didn't pressure us, reviewed all the options, genuinely kind. Would definitely recommend them, ask for Mario, he was amazing!!! read more

Mario is who you need to call!!! I can't say enough good things! When I say this man went above and beyond, I just can't emphasize it enough. My grandma is fighting cancer on top of so many other things and her AC completely stopped working during the insane heat wave. It reached 103 in her house!!! I called Mario and he MADE time to come same day!! In the middle of a heatwave!! HE MADE TIME!! AMAZING SERVICE! SO FAST! SO THOROUGH! AC IS NOW BLASTING! But above everything else, he was so kind, so patient, so thoughtful. At her age, her condition, that heat could truly be fatal. Mario did not hesitate to come to her rescue and prioritized her safety. I am so grateful I found him! We are beyond happy with the service, the care, the kindness, the information and the attention he provided. We are forever grateful! I HIGHLY recommend. Rather than being taken advantage of during a time of an emergency like big companies do, Mario treated us like family! read more

Mario is freaking amazing! He is an awesome honest person you can trust. He is quick to respond and a fast worker. He said it was a simple problem where battery burn out and had the battery already in his car so he didn't want to charge me! Super nice dude. I'd recommend his service to friends and family. read more

We needed a new HVAC system and ductwork at the house and got a few estimates but chose Mr Super Mario because I felt that I could trust him. You can feel that he really wants to take care of his customers. His price was fair, not too cheap and not too expensive but right in the middle. The installers did an amazing job and were quick and clean. I made the right choice picking these guys. Now I have a clean and reliable system that I can count on. I'm so excited to be warm when it is cold and cool when it is hot. read more

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Super Mario to the rescue! as this California heat approached we realized our A/C was not working. Mario came out and fixed our problem very quick and was truly professional and affordable. If you need any fixes for your system he's the guy to reach out to. Thank You Mario! read more

Good service, affordable and good quality. Quick response and friendly people. Thank you for your service read more

Mario and his team did a great job with our project. They replaced and moved our furnace and water heater and went the extra mile for this project! Always easy to contact and very responsive to all our questions. This was a big project and I feel they quoted us a fair price. read more

CoolPros Heating and Air - shiny new furnace in the attic frees up square footage in the house! - Insulation Installation Near Me - Anaheim, California

Mario and his crew are among the best technicians I've had the pleasure of working with. Starting from the initial inspection, Mario has been nothing but patient and understanding of our need for a new AC and furnace. His crew (Rene, Ulises, and Kelvin) took care of the actual installations, and they were also very professional and easygoing. Once I let them in to do the work, they were laser-focused from start to finish. The only time they needed anything from me was at the end to explain how to use the new thermostat and to show off their awesome handiwork. Needless to say, we could not be happier with their help! Thank you guys so much! read more

I needed a new ac and heather replace, I had a few quotes from different companies, Mario's proposal Extend out from others on fair price and professional service , I will definitely recommend cool Pros to family and friends read more

Amazing service, friendly installers. Great price & quality work. Recommend CoolPros to all my family & friends. read more

CoolPros Heating and Air - Brand new A/C installed - Insulation Installation Near Me - Anaheim, California

Mario and his team were great! we had a full furnace replacement and they did it quickly and very well. team was clean and respectful too! read more

CoolPros Heating and Air - Insulation Installation Near Me - Anaheim, California

Mario was amazing! He was quick to respond and efficient in fixing our AC problem! We were so thankful that he had the time, especially in this heat! He was so friendly and helpful! We know that the next time we need anything heating and air related we will be contacting CoolPros! read more

Had Mario come by to figure out an issue with my furnace. Was knowledgeable and found the issue quickly. Came by another day to resolve the issue and his team was very quick and respectful. read more

Super Mario is super friendly and professional. I was unsure of what was going on with my ac, Mario took the time to explain everything and make sure I understood what was going on. Definitely the best, oh and the only one who answered to a 24/7 service. The price was reasonable. Didn't know what to expect but I am very satisfied with CoolPros Heating and Air. read more

Top notch company. They came through for us big time. Highly recommend Mario and his team!

Mario is a cool guy, very friendly and professional, I would recommend him for friends and family members.

Super awesome service and very fast my home did not have a unit at all Mario kill it with all the work and right in time for these crazy high temps ac has been non stop since installation with hick up THANKS MARIO AND CoolPros read more

Mario and Rene did a great job in evaluating the AC issue in my father's property in Paramount. Their recommendations were on target with other recommendations, but they also identified other issues other providers had overlooked. Their pricing was very reasonable, they were able to replace the old AC unit and make all necessary changes in one day. It's especially noteworthy to mention that they scheduled and completed the job the day after the evaluation and providing the estimate. This was important because of age and health of my father. The system is now working perfectly! read more

My AC system was leaked. I called Mario and made appointment with him. He came in as scheduled. Quick diagnostic and had the job done in the next day. The price is affordable. I really like his service and would recommend to relative and friends. read more

I had a great experience with this company. I rent my home out in California and currently live in NC I was able to get a full AC unit replacement without having to travel. Super fast and efficient service, I got an estimate the same day I called. Mario helped me from start to finish he was professional and patient. I highly recommend Cool Pros for all HVAC needs. read more

I needed a new unit as mine was failing. Mario came out and climbed up and documented everything for my warranty company. He said they don't usually do that kind of work but the company was having trouble finding someone to get up on my roof. I needed a new system so I went with Mario and thanks to a someone else needing to reschedule, I had my new system up and running in less than a week from our first conversation. The crew that did the install were efficient and courteous and done in a day. The unit is on the 2nd story roof with poor access and the other parts are in a tight attic space, so it was not the easiest job. read more

I was referred by a friend that had some issues with their system. The person that took my call was very friendly and helpful said he would have a tech cone out for a free estimate same day. I don't know much about HVAC but Mario explained how the system works and looked at the issue with another co worker. He was extremely patient with my questions and had the answers. He wasn't pushy or trying to get a sale like another company I had called, that was trying to give me a "good deal" that was only good for that day, the price was ridiculous almost 20k! Mario told me to call him if I wanted to think it over or call with questions. I ended up going with them due to the great customer service and price. Mario's team showed up who were all very professional, mindful and fast! They were able to replace the system within 1 day which I was happy about. Not only did they do a great job but also followed up to see how everything was running a few days later. Thanks Mario and team! highly recommend this family run company. read more

Mario was very professional, helpful and friendly. He figured out the issues immediately and fixed them right away.

We contracted Mario Garcia from CoolPros Heating and Air for a new HVAC system. Mario and the installation team were prompt, efficient, respectful of my property and cleaned-up all debris and rubbish left from the installation. We had a rooftop installation, so CoolPros arranged for the crane and all necessary extras to make the installation a seamless, one day experience. We needed new duct work in the attic, as well, which has resulted in a much more efficient delivery of heat all over the house. We look forward to the same efficient and satisfactory operation of the A/C when the temperature require a cool and comfortable home environment. All-in-all, we had a very timely, positive, very pleasant experience with Mario and CoolPros. We consulted 3 other companies-- but CoolPros was the most impressive AND the pricing of the job and value of their service I have found to be favorable compared to the pricing and follow-up service described by the other companies. CoolPros earns a BIG THUMBS UP in my book! RATING: 5 STARS Mrs. Judith Robinson -- Buena Park, CA read more

Cool Pro Heating sent a serviceman named Mario, whom I'm going to call Super Mario. He quickly fixed the issue going on with my heater very quickly and professionally. Showed up on time and Mario went out of his way to make sure everything was working properly. Coolpros and Super Mario deserves the highest rating, again thank you so much for your professionalism and caring of your clients. P.S. a super happy client!! read more

Working with CoolPros to have my full system replacement was great! The owner and all the employees are very well mannered and skilled. They have meticulous attention to detail in their installs, making sure everything looks beautiful and works perfectly when they are done. I'd say the bang for the buck was great. Working with small businesses is sometimes scary, especially if they are somewhat newer, however they have been in the HVAC business for 30 years and it really shows in their workmanship. They are also quite fair with the pricing and don't try to rip you off like some of the bigger companies. Overall, I had a great experience with them and would highly recommend them to anyone looking to get a high quality install with quality parts! read more

Thank you to Mario and his wonderful team. From the initial quote, to the installment it was always a positive experience. I purchased my home 2019 and never found the correct company to do the replacement for a new system. I reached out to CoolPros and they gave me a 24 hr response window. Technician came out and inspected, when they received approval we set a date. Jesus, Miguel and Rene arrived on time and did a great job! They answered every question I had and were very respectful. I feel very lucky to have reached out to CoolPros. read more