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United Heating & Air Conditioning

3.9 (11 reviews)
Open 7:00 am - 10:00 pm

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Response time

10 minutes

Response rate

100%

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Very disappointed. Called for a quote because my heater was blowing cold air. Quick response and had someone come out. This is where things turned. The technician showed up with no ladder and I had to get one for him. He didn't offer to help with the ladder or put it back once he was done. This technician climbed up to check the unit and in 2 minutes determined that the job would cost about $1,200. Said the sensor should be replaced and he didn't recommend it now because I am in the middle of roof repairs and he knows about roofs. The technician had removed the dirty air filter and left it on the floor. The cover was left partially opened. I have a new born baby in the bedroom so I am livid that now I have to clean up his mess. I spoke with Kim at this company to notify her of the interaction. At first she gave excuses for his behavior (i.e. he did not return the filter back to where it should be because it was dirty) which was frustrating. I know it was dirty. I have extras in the shed, but waiting for my husband to do it since I have no time with a newborn. Now I have to replace the air filter and put back the ladder. I should have followed my gut and looked for another company after seeing this one only has 2 reviews. I didn't because they were so responsive with setting up an appointment.

Jossef sold, and Carlos and Jonathan replaced our entire heating and air conditioning system yesterday. They did a fabulous job. They were careful to cover our home with drop cloths and left the job neat and clean. Ernie in particular went out of his way to explain everything he was doing and to assure I was satisfied at every step of the job. The installation is very well organized and neater than the system that was replaced. I would definitely recommend them if you need a new HVAC system.

New air conditioning system

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3 years ago

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Peri T.

Thank you, Asher! It was a pleasure working with you.

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5 days ago

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Peri T.

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8 months ago

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10 months ago

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1 year ago

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2 years ago

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Peri T.

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2 years ago

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3 years ago

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Peri T.

Thank you for your review, Shir! We truly appreciate it.

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3 years ago

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Peri T.

Thank you, Yaron! We appreciate your business.

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4 years ago

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Peri T.

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Friends & Family Heating And Air Conditioning

Friends & Family Heating And Air Conditioning

4.9
(772 reviews)

Service person listened to my requests and answered my question. Preformed very professionally…read more Explained what work he did and what supplies and parts were used. I feel I got a job well done and cost was reasonable.

Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

1st Choice Heating & Air Conditioning

1st Choice Heating & Air Conditioning

4.9
(525 reviews)

Of course my A/C decided to stop blowing cold air on the second hottest day of the week!…read more Thankfully, 1st Choice Air Conditioning made the entire experience as stress free as possible. Scheduling the appointment online was quick and easy. James initially contacted me and was fantastic. He was able to find an earlier appointment for me, kept me updated throughout the process, and followed through on every commitment. Great communication from start to finish. Luke, the technician, arrived the very next day ahead of schedule and was equally as impressive as James. I received a text letting me know that Luke was on the way roughly 30 minutes before arrival. He was friendly, easygoing, and took the time to explain what he was checking and why at every step. I really appreciated how transparent and informative he was throughout the repair. Great job James and Luke at 1st Choice Air Conditioning. I will be recommending you to my neighbors, family, and friends!

We had our outdated ductwork replaced by 1st Choice in 2024, and the experience has been…read moreconsistently great ever since. Every team member we've interacted with has been kind, professional, and genuinely respectful. Beyond simply being the company we liked most, their quote was also very competitive. In the two years since the installation, we've needed a few airflow adjustments, and each time the process has been easy-scheduling is smooth, and the work is handled efficiently and without any hassle. It's refreshing that their crew is alway, literally always, happy to answer questions, explain things, etc.

United Heating & Air Conditioning - hvac - Updated July 2026

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