This has been my Costco for the last 11 years. I have been to others all over. But my home location really shines. There really isn't too much to say. They stock the items I like and they usually have adequate checkers to get out fast. Yes, there are those crazy hours and days I don't go, because there are just too may people going, ie Saturday when people try to get a free lunch with their samples. What they do right is a clean and well organized store. Everything is where is belongs. They also seem to carry a lot of organic and healthier options too. The tire department has always serviced my cars. They do a great job with the appointments and getting the car back on time. I was also able to do what they call a "pro balance" so that the tires are better balanced for high speeds, ie track days. They even let me bring in my tires off the car. Thanks guys. read more

First of all I am a huge Costco fan !!! They are 5 star ..... They have great prices employees are very friendly . Recently but I had a defective lens with my glasses and frames that were chipping with my glasses . Contacted the manager about my fames chipping and she basically tried blaming it on me why they were chipping around 8 months of use . She basically tried saying it was my problem because I didn't take care of the frames correctly? Funny I've worn glasses for 60 years I still haven't figured out how to take care of them never had an issue like this ? Went to the store about my lenses defective the asst. manager said he can replace the lens in the defective frame . He said he would not replace lens with my new prescription he would have to replace with the old prescription ? Why would you replace the lens with an old prescription ? Why would would you replace lens in my defective frames ? He explained this is not his procedures but his manufacture of the lenses procedures . Again the asst . manager tried saying it was my issues I scratch the lenses ? I asked to talk to a store manager who was very friendly and accommodating . He basically said his hands were tied they weren't part of Costco . I think Costco should have more influence on their vendors that come into the store . When you're under the roof of Costco I think you should follow their company mission and standards . Believe me that vendor is very fortunate coming into your store they're making a lot of money off of Costco's name ! The optical department Manager and the assistant manager are not up to costco customer service standards. Would suggest they have Costco's customer service training ? I do plan to buy glasses from Costco but looking to drive 30 miles away to purchase them at a different Costco . I bought glasses for over 20 years at Costco hoping this is an isolated incident . To me this is substandard product and customer service . Costco really needs to look for a new vendor to lease their optical department . This is definitely not up to Costco standards . Unfortunately when you go to Costco you think you're gonna get the same great products , quality service and backing of products . I had an issue at the tire department their customer service standards and backing of products were superb just like Costco !!! Bottom line Costco is awesome beware optical department . Hope you don't have any issues with your glasses . Costco still a 5 !!!! Optical in Vacaville 1 read more

I will never shop in this store again. An older manager came up and started yelling at my husband because my service animal had an accident in the store. We did have her in the store too long and i cleaned it up myself. He yelled at my husband to get the dog out of the store and never bring her back. My husband took her directly out of the store. I apologized and he yelled at me. Then he stared at me for more than 10 minutes while i checked out. I called another manager over and complained why he was harrassing me. She said it was procedure to kick my dog out of the store. That he was just doing his job looking at the front end. I said im sorry that she had an accident and i cleaned it up but that does not excuse his behavior or harrassment towards me or my service animal. He was extremely rude and i will never come back to this store. read more

Is it a normal practice of Costco to police the food court? On this particular day I was in the area & decided that I'd like to go into Costco for the quick pick food court, aside from many other visits this would be very quick. Not knowing that because I didn't have my "member card" I would be denied in the most disgusting manner possible. I am livid that only this Costco practices pushing people out than welcoming people in, really how would I have been in Costco buying anything other than food w/out my card! Get a grip! ~upset Costco shopper! read more

2/11/2020 - 7:30 PM bad experience. Door guy was unacceptably rude and made me walk around the entrance side to get to the customer service even though I have an injury causing me excrutiating pain to walk.... Go to a different store. read more

Love this place. I come here weekly. We get a lot of our basics here. Love the fresh local produce. Such high quality deliciousness. This place is awesome to come to when you have littles. Samples are served after 11am M-F. The staff is very nice and very helpful. They always make small chat and answer any questions that I have. This place is always clean, stocked and well organized The food quart is great, quick and easy. Only complaint - Drives me nuts that they move stuff around all the time. It's a gimmick to make you walk the store and buy more stuff ... if you can't find what you want then while you walk around looking for it you pick up seasonal and limited items that you wouldn't have seen. read more

Costco - Yumm! Tri tip! - Wholesale Stores Near Me - Vacaville, California

Never had a problem here yet!!! Hopefully that continues returns are pretty easy except for the return line

Lots of stuff, prices are good, but you get big loads on food items. It would be great if you were sharing with a few friends.

I love going to Costco. They have food samples, at least for me, until 6pm. It's very easy to spend at least $100.00 at any given visit. I always look to find out is what's on their monthly sale at Costco and buy that for the month. read more

Costco is one of my favorite places. I just love it. So, for reasons I don't entirely understand, we will make traveling to new Costcos a part of our date night. Vacaville isn't too far from my house so we decided to head out to Vacaville Costco to give it a whirl. All and all I like it! It's sort of in a weird corner of Vacaville but that's actually pretty convenient because there's a big parking lot so you don't have to worry about finding parking. This Costco is large and well stocked. The lines aren't too long, the store is clean, and they have a gas station. I don't think I'll give up my Woodland Costco in exchange for this one but I also won't go out of my way to avoid as I would for some other locations. For me, it's always good to know there are more good Costcos around and this one is definitely going on that list! read more

So I really like Costco, good prices great product. Going to give a 1 star for the OPTICAL SERVICES. The cost to get glasses to Costco is really a fair price, I don't default a fair price doesn't mean is the best price. Costco does not support the glasses they sell you!! That fact is they really fail on this. I found it is cheaper to actually buy classes through Kaiser or another optical store because Costco just does not back the product they sell. I have two items one to reports. I had one pair glasses, designer frames that the actual welding failed, and I took them back to Costco and thought product defect. They just said sorry we don't back the construction of the frames, you will have to buy new one frames. Important note these pair of classes were not 2 months old. Shame on them! Second issue, we where told that if you scratch of your glasses within your first year you can bring them back and have the lenses fixed. I probably buy 4 to 6 pair of glasses to Costco in the last years, between my wife and I. I brought back one pair glasses that had fallen on the coating was coming off, they treated that like a scratch I figure product failure on there product. I went in today to get a second pair that I just bought three months ago and dropped I was told you get one free scratch repair in your lifetime. I am buy my classes through Kiaser or lens crafters as they do back their product. Don't buy glasses from COSTCO. read more

Don't get me wrong by the score here, OVER-ALL I LOVE COSTCO. MY 1 STAR REVIEW IS DUE TO COSTCO REMODELING AND PUTTING A NEW ENTRANCE TO THE TIRE CENTER THAT IS WIDE OPEN TO THE INSIDE OF THE STORE RIGHT NEXT TO THE DELI AREA TABLES WHERE PEOPLE ARE TRYING TO EAT THEIR FOOD. IT IS DISGUSTING! Just who thought that was a good idea? Tires are filled with poisonous chemicals! TIRES STINK! Would you want to go eat your dinner in the middle of Les Schwabs? How about sitting in a mechanic's shop eating the meal you just purchased? Effectively that is what is happening here. I used to relax there with a bite to eat and a soda after shopping. Not anymore. I took about 2 bites of my pizza today and had to wrap it back up and leave because of the tire fumes ruining my meal. This new change also means that while people are shopping they are forced to breath the tire fumes. I will definitely be limiting my shopping time in Costco now because I don't want to breathe that. WHOEVER MADE THIS CHOICE OF OPENING THE TIRE CENTER TO THE REST OF THE STORE SHOULD BE FIRED. YOU DEFINITELY WERE NOT THINKING. There was already an entrance to the tire center right outside the rest of the store where it belongs but now you bricked the wall in and the rest of us have to breathe tire fumes inside the store. I suppose Sam's club might be getting more of my business now. This Costco literally STINKS! Suggestion to correct the problem you've made: Upgrade your senseless remodel by installing glass walls and a glass door that can be shut to keep the fumes where they belong which is IN THE TIRE SHOP NOT IN THE FOOD COURT OR THE REST OF THE STORE. Other than this, Costco WAS a good place to shop and grab a bite. read more

Love Costco. How can you go wrong at Costco? The baked items are amazing, it's never as crowded as the Fairfield location, gas station, huge bottles of alcohol to go along with the humongous trays of deli meat or maybe the huge $10 pizza. Need passport photos? This is the cheapest place in the area to get them done! I've priced them against Walmart, Walgreens, etc, for almost $5 they give you 4 pictures and they're ready in less than 10 minutes. I'm sure it's way less, but I went shopping after I had them taken and picked them up when I was done. If you forget your coupon book, they always have them at the guest counter or at the registers. read more

This is probably one of the least busy Costco's I have ever been too! We parked right up front, no mad house looking for parking or people backed up waiting for other people to leave etc. That being said, the store inventory sort of reflects the lack of business as well. When have you ever been to a Costco that didn't carry large bags of Dorito's LOL? So this Costco isn't so busy, but they might not carry some of the items your accustomed to finding at Costco as well. There were only two free sample stands, how sad since I love trying new products and eating samples of ones that I already know I like :) The food stand had a new Brisket Sandwich: Egg type bun brisket, coleslaw for $4.99 The sandwich wasn't bad but the brisket and coleslaw both lacked any distinct flavor. read more

Way better than fairfield. Staff is always trying to help when you need it. What else to say? Its a costco

Worst costumer service unhelpful non caring workers. I won't ever set foot in this Costco ever again with the way they treated me. Pls get all the free food n don't spend so much if u shop here don't waste so much time here. U we definitely waste a lot of money here for nothing because things will expire faster than u will ever finish it. Big families sure parties sure but the workers don't have any respect for u I wouldn't want anyone to waste their money here read more

Usually I love Costcos. I am a happy shareholder and indulge fondly in purchasing paper towels by the 48 count, toilet paper in quantities enough to mummify a small town, bananas up the wazoo, and 50 pound bags of rice that lasts forever. I enjoy the indulgence of being able to live in America and purchase stuff in bulk. Honestly? I hate this Costco location. It's hard to get in and out of, and it's in the middle of butt-effing-nowhere. Seriously. So glad I didn't go to Davis. What my biggest gripe about is the proof that it is located in butt-effing-nowhere. How does a Costco survive with only two gas station islands!?! The new one built next to me in San Jose has 4!!! The lines were insanely long and since they were out in nowhere, people and their stupid trucks carting stupid boats took a year and a freaking half before it was our turn to gas up. Ok... exxageration, but I felt that I could have birthed a small nation in that time. 1 star for the cheep cheep gas that cost 4 buck buck bucks! (man... I'm jaded... I remember when gas was 1.75!) read more

I switched over to this pharmacy a while ago and I've had some issues with it I came from Vallejo and I'm transferring my stuff back over because Vacaville people are rude, I went in today to go pick up my inhaler and the lady at the front door was a complete bitch for no reason, tried to tell me I needed a Costco card to go to the pharmacy and that I shouldn't have my prescriptions come here if I'm not a member Well honey I am a member just forgot my card plus my moms been working at a Costco warehouse since 1996 and now a manger so I think I know what I'm doing. And for the guy at the pharmacy counter was also an asshole attitude for no reason and I'm just like sir there's no need for it. I'm a manger myself and if I found out this how my employees were acting towards costumers I'd be pretty upset. read more

Okay, who doesn't love Costco?! I come here everytime I go back to Davis to get groceries and to eat lunch. What I love about Costco: 1) Free samples (I can be satisfied with all the free samples they have) 2) Their $1.50 polish dogs with a drink (includes free refills!) 3) Their large portion of foods that come in huge packages (definitely can last you a long time to finish it). This is perfect for college students like me who need food during the week. 4) Cheap gas Costco is the best! read more

It's Costco. So you should know what you are going to get before ever walking in the big doors. Their photo center and tire center associates are way nicer than your average said associates elsewhere. As a matter of fact, I had a blown tire repaired at Costco, and the tire center staff was uber nice, and went above and beyond to help my sad, middle-aged, dingy-red-headed self out! As per my shopping experience; it's Costco. As long as I can avoid the places where the "sample seagulls " congregate, then shopping is easy enough. Just be sure to avoid peak times on the weekend, or you are likely to wish you'd never been born, while waiting FOREVER in a cheek-out line. But, as I said in the beginning: it's Costco, so you should know what you are going to get before you ever walk into the store. :-) read more

This is my favorite Costco location (besides the one in Maui). I have actually been able to run-in and run-out at this location, which is nearly impossible at any other Costco west of this one. The details of my liking are: somewhat close parking to the door, hardly a line for customer service (this is where the fanciest people work) and fast-moving check-out lines. This store is always clean and the employees are always polite. The sample people don't mind if you stalk them either! I have had some good conversations with them about their samples too. They know what they are serving! My only wish is that they would carry more Asian items like other stores. read more

I'm pretty biased but I think this is the best Costco I've ever been to, and I've been to a lot (Santa Cruz, Sacramento, Fairfield, etc.). They have everything that I need to buy, I get monthly coupons, awesome membership service, great return policy, etc. Plus, the food court is so yum! There's also a Sam's Club in Vacaville, across the street from the main Walmart (we have three Walmarts!). They're good as well, but Costco has their Kirkland brand and much more frozen goods options. Sam's Club has more drinks and boxed options though (like mini packs of cereal). read more

People are in such a rush to pay and leave that they will IGNORE social distancing recommendations (specially at checkout). Don't be afraid to tell someone getting too close to you to "step back"! Geez people are STUPID! read more

This Food court literally frustrates the shit out me! This is the second time I called in for my pizza (half pepperoni and half everything) and this is the second time the "lost my pizza" bro your job is not that hard! Didn't even apologized or anything. So if you plan on calling in don't be surprised if they lose your order. Better luck just going in. read more

(This review is for the passport picture services provided).... the whole experience of taking my passport pics was one of the most easiest, no frills, and efficient things i have endured in a very long time. The staff was friendly and patient. I was in and out... pics taken, printed, and paid for in less than 25 minutes. The printing took the most time. read more

What can I say! First off, the food court is awesome! Even with the limited choices the food is very decent for it's price. C'mon a $1.50 for a hotdog and free refills of soda already included you just can't pass it up. The only con--the long lines! As for the shopping experience always a good one. Whenever we come here we end up buying more than our intended purchases. Since the prices are so reasonable compared to buying it at your local store. You just want to buy it because the next time you come back it might not be there anymore. The only con--there are some items that certain Costco locations carry that they might not have at other Costco locations. The check out line is pretty long as expected but it moves pretty quicky. As for parking in this location it's pretty huge so it shouldn't be problem spotting one. This location is my favorite by far. read more

Hi, I was in your store yesterday with a sore finger that was bleeding so bad your ladies in the back office went be on and above there job to help me Just want to say Thanks A lot I was There about 11:30 8-2-19. Please let them know Thanks for everything.By the way. My name is Mary B. I was on my Husbands Laptop. I cut my finger on the car door. A lady moving carts in the parking was nice enough to help me. read more

This review is strictly for the optical department. I originally went in on Labor Day to inquire about ordering a pair of glasses. I gave them my prescription; which Camryn failed to return. I needed to wait a day and call my eye doctor to release the prescription order. Not a big deal. I did and verified with my insurance that I could use the benefits elsewhere. I returned to Costco on 9/8/19 to pick out frames and get the total so I knew how much I'd need to order the glasses. Camryn wasn't as friendly as he was on Labor Day. He failed to acknowledge his error by not returning or saving my prescription. Then, he called VSP, for confirmation and he was told my carrier was MES. He said he could place the order, but I could just pay the cash price, double what I was quoted when I checked earlier in the week. His attitude was unprofessional and condescending. I actually refused to work with him and waited for another person to assist me. I was clearly upset by this point. Has ANYONE taken accountability, I wouldn't have been as irritated as I was. I made a complaint to management, but didn't think it would be addressed to my satisfaction, so I just walked off. Paula, from Costco optical called this morning to say there was an insurance glitch and I could place my order now. It's the amount I told them it was. Obviously, I knew what I was talking about, even though they discarded what I was saying the day before. She said I could come in to place the order. When I asked why I couldn't do it over the phone, she said, "customers typically don't like giving their number over the phone, but I will make an exception if you want to do it that way." Exception? Orders do not need to be placed in person; so it's not an exception. Way to go out of your way to make a situation just a bit worse. We ended the call. I decided that I would go out of my way and utilize another Costco instead of dealing with Vacaville. They have gone out of their way to be unprofessional. I called back and spoke with Jeanette. She wasn't listening to what I was telling her. Frustrated, I asked for her manager. She was nice enough to disconnect the call. I called back, got a hold of a manager and said I want all my information removed. I would go to another store. If I had $400 to waste, I would just order through the eye doctor. As it is, $95 is the price at Costco, so I need to use them (economic-wise). I just upgraded my membership too. Had I known this was the behavior, I wouldn't have wasted the extra money. I prefer the Vacaviile store. I will go out of my way and try to go to Cordelia or Vallejo, when I have the opportunity. HORRIBLE customer service!!!! read more

Pandemic: Costco refuses to allow outside pickup. They will deliver a limited amount of dry goods to my area but that's it. We have an Executive Membership and it is pretty much wasted. Sam's Club does allow outside pickup, as do almost all grocery stores. But not Costco. They obviously have not noticed that there is a pandemic. I used to really like Costco but this changes things. This applies to all Costcos. They could get creative and even allow an outside vendor to shop and then their "members" to pick up on site. What a huge disappointment. read more

Came in to get pizza to bake for My team party today. Was told by the meat department that the were all going to lunch at the same time. I should've taken a picture of the three managers standing around the produce area. I approach them and told him what was up and they looked at me perplexed and kept leaning on the produce there. One guy went to the meat area and wandered around then returned. Crappy service on the floor of Costco read more

Literally the only Costco branch I've ever disliked. The personnel are not very friendly, especially if you have a question about anything, or finding things. They are the only one you cannot go in the exit. Aaaand they're the only I've been to where their food court is inaccessible to anyone without a card membership and they're really dickish about it too. I really really dislike coming to this Costco and only do because I have to when I go home. I actively go out of my way to others as much as possible instead of this one read more

Don't get me wrong I love Costco, but what they have done with their ice cream in the food court is a travesty. First they took away the chocolate ice cream and replace it with a acai, but you can't get just acai, you have to get it mixed with the new vanilla ice paste. and they change the vanilla ice cream to something that resembles yellow paste. It taste so artificial And overly sweet and it is not creamy like the other ice cream they used to have. We won't be stopping by the food court for any ice cream in the future if they continue serving this crap. It's Gross! read more

Costco - Wholesale Stores Near Me - Vacaville, California

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First off, thank you for providing my husband with the absolute "best store on earth". Second, wanted to jump on a give a great review for Sammy -- he was a cashier on our most recent trip. He checked us out promptly with great conversation. He made us feel welcome and even joked with our two kids who sat in the cart behind him. It was nice to be greeted with a smile and to feel actually cared for -- it was if he genuinely wanted to see how we were doing. When I mentioned to a few workers that i appreciated him, they informed me he doesn't get a lot of good reviews, which saddens me. I appreciated prompt checkout with quality conversation-- normally it's one or the other and Sammy effectively did both. Will swerve to his line next time we see him working. read more

BAKERY LADY, YOU SUCK!! I like Costco and I'm not gonna give them a bad rating because the bakery lady is a ass, but I hope her day gets better. Especially if people are getting cakes, they are probably pretty happy. So I pick up my cake like 10 minutes ago. And I see it on the shelf. And here come sourpuss. Me- hi! I'm picking up a cake. Her-WHAT? Me-hi I'm picking up a cake. Her- (eyeroll) WELL WHICH ONE. Me -umkay happy birthday Matt? Her- the one that's for noon? Me- (I am early but I see in on the shelf). I see it on the shelf. Why is she so spun up? But everyone else is usually nice and you get good deals. I'll just get my cakes elsewhere from now on. I'm sure we will both live happily ever after. read more

I've done this multiple times but, I went in to purchase food for my family because they are at high risk and used my dad's Costco card and the manager refused to let me buy anything because it wasn't my card. We live a few minutes away and I guess the manager had to physically see him to see he was a real person or something lol and when I asked if i could call him or FaceTime him to show him he was real he said no. He then said if he was in the parking lot he could talk to him but what's the point of doing that if I can FaceTime him ? It's the same thing!! STUUUUUPIDDDD The cashiers were nice though the Manager is just stupid and sucks I have no problem doing this in Elsewhere read more

A bit annoying when they suddenly stop carrying the only toilet paper that doesn't leave giant toilet paper particles behind. I get infections easily and the POS brand, Charmin, is all they carry. Out of nowhere. Bring back Quilted Northern and be consistent. And stock Tupperware again. And maybe get strawberry Ensure. And Degree Women's Clinical Protection. Anyway, thanks for the bladder infection, Costco! read more

Never experienced bad customer service at Costco before. A big lady at the food service are rude. I nicely ask a question and she responded in very rude attitude and It's not just me. Also another customer experience the same as I. I personally witnessed. read more

OMG! Costco Vacaville is virtually EMPTY at 12:00 NOON! There's more employees than customers! I usually go to the Folsom store (near home) but I'm down here for work. Thought I'd look for Tahoe Blue Vodka, but none here. It must just be a regional product up my way. Only found one thing that's different at this Costco: They absolutely will *not* let you go through the exit to go to the food place. You need to walk through the entrance, cut through a checkstand, and head for the food. read more

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More then a few Yelp reviews tell you that this Costco is not busy. My experience has proved otherwise. Maybe I am just going at the wrong time (lunch hour or right after work) but almost every time I went, there was a huge check out line. Yes, few of these times they cleary did not have all registers open but on numerous other occasions like last time that was just not the case. As this is the closest Costco to work I come here on weekly/ bi-weekjly basis. They are usually well stocked, but some items that I am able to find in Woodland are not available here (Sugarfree RedBull). Overall I like the Woodland store much better as it is less busy, newer, and the selection seems slightly better. All of the Cotscos in the area since recently have a pretty good selection of craft brews, this location seemingly being left out. They still have few cases of Firestone Double Jack brewed in January on the shelves....wonder who will ever buy these?! I guess Vacaville is just not a craft beer town... Overall this Costco is not the worst you will find and I keep on coming back to it because of its' location. Better than Fairfield but worse than Woodland. read more

This is a big box store, nothing more. Don't expect customer service, courteous associates or help with anything. Don't bother to complain about anything, they don't care. Just buy your stuff, and go home. It is what it is. read more