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    Country Donuts

    4.0 (4 reviews)
    Open 5:00 am - 1:00 pm

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    6 months ago

    Helpful 5
    Thanks 1
    Love this 0
    Oh no 4
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    1101
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    2 years ago

    Helpful 9
    Thanks 5
    Love this 6
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 1
    Love this 2
    Oh no 0

    2 years ago

    Delicious donuts, quick service and friendly workers. We love this donut shop! Highly recommend!

    Helpful 0
    Thanks 1
    Love this 1
    Oh no 0

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    Shipley Do-Nuts

    Shipley Do-Nuts

    3.5
    (60 reviews)
    5.6 mi
    $

    I've been coming here more often as I have had cravings for kolaches lately…read more There's a lot of teens working due to the season and I've been treated very well, they are friendly, sometimes they seem a bit nervous but I am not a harsh customer so if they forgot a donut or a kolache I just asked, I remind them and get my order right. Chocolate donuts and sausage/egg kolaches are my go to!

    Store #FC6305, 3250 E Palm Valley Blvd, Round Rock, TX…read more I placed an order on www.shipleydonuts.com for pick up. The order was ready when I arrived - which I thought was great. When I got home, I realized one of the items was wrong. I ordered an egg and cheese kolache. They gave me a sausage, egg and cheese kolache. The person this was for is a vegetarian and cannot eat sausage. This item been trashed, as no one else likes sausage I called the store (#FC6305). The first time I called, someone answered and hung up on me. The second time I called it rang and went to a voicemail that is not set up. The third time someone answered and they were very confused why I was calling. They could not comprehend that I was given the wrong item. I kept repeating the issue. Eventually, they told me that they only carry sausage, egg, and cheese kolaches - so that's what they gave me. It doesn't matter that I ordered egg and cheese. I complained that if they don't care this item, I shouldn't have been able to order it. And that they never told me at the store that they couldn't fulfill this item to give me another option at that time. It's inappropriate to charge someone for an item and give them something different - without their knowledge. This person did not care. This clearly wasn't a mistake; it's their business practice. The manager, An, blamed me for ordering through DoorDash. I told her several times that I ordered through their website. Then she blamed me for ordering online, because "the website has all items served at all stores. Not just our store." She repeated that only carry sausage, egg and cheese so that's what they gave me. She sees no issue with being given the wrong item, or that the person is vegetarian and can't eat it. She went to talk to someone else (a guy); I was expecting a solution. When she came back she said "what do you want?!?" as if she forget why I was on the phone. They refused to offer a refund or any solution. She told me to call someone else. I called corporate and the agent I spoke to filed a claim. She was yawning through the entire call. I've never experienced something like that... I gave her my contact info and when she repeated it back, it was incorrect. So, I don't expect to hear back from corporate. I wish this store had just told me that they didn't have the item that I ordered when I picked it up. This could have been resolved very easily. The kolache cost just $4. The fact that they do not care and don't see the problem with knowingly serving the wrong item is my real issue. The donuts are okay. Coffee was awful. With so many coffee shops and donut shops to choose from, I would recommend going to another place.

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    Free donuts for buying kolaches!

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    Free donuts for buying kolaches!

    Country Donuts - donuts - Updated July 2026

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