Those guys they replaced my car back to shucks and Front Strut Assembly & Sway Bar Links …read more Unfortunately I had to Restart the work again with another professional mechanic , because they didn't do right. And made my car making unusual noise coming from the back and front result of unprofessional work !!

Quoted front end work. For some reason their quote was double or more than 3 others. Obviously…read morecould not use them this time.

Please stay away from A to B auto mechanic in Knoxville area. He will take your money and promise…read moreto fix your car. I asked for refund because he was a no show. He said he would refund his labor cost right away and then the refund for the ordered part no later than 14 days. Nothing was refunded. He's also doesn't care that he kept my money. Spread the word. Reporting him to police today.

A B Auto Repair AUSTIN STOLE $1300, plus $75 for estimate, from me. . He supposedly repaired my car…read moreuntil afterwards all the oil came out. I towed it to Beaman's. They said it wld cost $4500 to fix. They also told me how he had put a rag n tool under the oil pan. They said that he ruined my car. 100% his fault.

I called because my ac was blowing warm. He came out and charged my system. Price was a little high…read more$80 appointment fee and $20 in parts; but I didn't have to wait for an appointment; he came right away, did a great job and my ac is back up and running!!!

Elite was awesome! Knowledgable and kind. His diagnostic fee was cheaper than others and his…read moreservice was quick. I requested an appointment and he was able to get me in asap coming out on a Sunday morning. The issue was my heat was not working. The first thing he noticed was my antifreeze was almost empty. He went and got the fluid i needed and put it in for me. The heat still wasn't working but he said it probably needed to be driven and sure enough the heat started working with in not even five minutes. He was worried about a leak so he wanted me to keep him updated on the issue. I highly recommend!

This is the most reasonable, honest and genuine mechanic in the boyds creek area!! My family has…read morebeen coming here for generations and the service was quick and communication was a breeze! Thank you so much for being reliable through the years

I have lived in this area for 13 years - my brother had recommended Rusty's right away and we have…read moreused him for so many things that have come up with our cars, some small and some not so much, some just general maintenance. He has never made me feel rushed or as if my questions were insignificant! Just a nice, personable, down to earth magician who knows cars inside and out!

I absolutely love this place! The staff is extremely friendly and very knowledgeable. Their…read moreprices are very well-priced, and they always keep you informed of your vehicle. Jackie, who works the front office, is awesome and they met my timeframe of getting my vehicle back to me when I needed it.

This business sent me a text to offer appointments for services. I made a special trip to meet the…read morenew owner Shal. I explained what I needed my brakes replaced. I asked if I dropped off my vehicle on Sunday (Easter Sunday) if he could get it done on Monday. He said yes. I explained that I would pick it up after work (3:00).Again he said it would be fine. I had a friend drop me off. On Monday I called around 1:00 to check to see if my vehicle was ready. Stephen told me it would be ready in a "couple of hours". I asked so if I come around 3:30 it should be ready. He said yes. At 3:00 when I got home I called again expecting my car would be ready and I wanted to get the price so I could bring enough cash. Stephen again answered and told me "it was the next one in the bay". They close at 5:00. The last thing I wanted was a rushed job. Plus I felt lied to. There are many other shops that can replace brakes in my area. I will avoid this shop in the future and save myself time and frustration. Plus I don't want anyone rushing to get my car ready. After I got my key from the office I caught Shal to explain my disappointment after I took so much time to get this vehicle dropped off and picked up by another friend. Neither he nor anyone in the office seemed apologetic nor care that they didn't get my car ready as they said. Too bad so sad was their attitude. That's my attitude as well as I will move on to another service center that appreciates their customers and their business. And I would certainly not refer any one I know here. They are too busy for us anyway.

I had taken our vehicle to several mechanics and finally to the Ford dealership here in Knoxville…read moreand after many months the dealership stated they could not fix the issues of the vehicle not running properly. A friend referred me over to Steve's Service Center of Knoxville. A day before taking the vehicle to Steve's, the engine through a rod and caught fire destroying the wiring harness. I had it towed to Steve's Service Center where I was told the wrong engine type was placed in the vehicle which was the cause of all the issues. Steve's had my engine replace with the proper engine under warranty and replaced the wiring harness. The fact that the issues were properly diagnosed helped to covered all the costs. The vehicle runs perfect now! I would not take my vehicle anywhere else or trust my vehicle with anyone but these folks. They know what they are doing and they are honest and trust worthy. I spent four years taking this vehicle from one mechanics to another with no results to resolve the real issue. Best Customer Service - Quick turn over time - Did not over charge for work performed - Very Professional - Inspected entire vehicle including proper tire inflation. Explained everything clearly so I could understand - Best over all Service!

Looking for honest mechanics? You found the right place. Steve and his crew always treat there…read morecustomers right. Great guys.

Easy to get an appointment, estimates given before the work is done (and costs are less than…read morefranchises.) You receive great value for the work being done. I've had oil changes, new brakes, struts, tire rods, rotors, and a new AC compressor installed. No complaints. Will return.

Great place. They Found an oil leak on my GMC Acadia. They seem like an honest group of guys.read more