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    Cox|McLain Environmental Consulting

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    15 years ago

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    Parcel Plus

    Parcel Plus

    4.2
    (43 reviews)

    Drive the extra 5 minutes to the USPS office. It cost me $1.55 a piece for two extra postage…read moregreeting cards. Parcel Plus wanted 7.50 - not really worth my time to ever use their services again. I can imagine UPS and FedEx rates are equally as bloated. Buyer beware.

    I had a FedEx package that arrived sooner than expected. When I wasn't home to sign for it, they…read moresent it here. I went to several different Fedex locations to obtain this information but they all agreed that the package had been dropped off here and signed for at this location. When I came in the next day to retrieve it, I was greeted by a nice but shy younger female employee who could not locate my package. When I asked her to double-check and look again, her manager came over and yelled at me. This woman was combative, rude, and arrogant. She explained to me that FedEx drivers and staff were idiots and that they had messed up, not her. She said they make mistakes all the time and that it wasn't on her to fix it for me. She also refused to look again for my package and then told me, her staff doesn't make mistakes. Ever. She literally said her staff doesn't ever make any errors so they couldn't possibly have misplaced the package and didn't need to look again to appease me. I will never go to this business again for anything. It's not the right way to treat customers, who are frustrated already that they have missing mail. She did nothing to improve the situation. We never did find that package and the whole thing had to be refunded and reshipped, which took weeks because she could not be bothered to just check for me one extra time to help.

    Mr Fixer

    Mr Fixer

    3.0
    (4 reviews)

    I am updating my original review to 5 stars because the company made things right…read more After I posted my initial review, management contacted me the same day to address my concerns and asked if they could send someone back to finish the job. Rashid returned promptly, concealed the TV wires, and made sure everything looked much better. I really appreciate that the company took my feedback seriously and stood behind its work. The crew was courteous and professional, and management's willingness to respond quickly and resolve the issue made all the difference. Thank you to Rashid and the management team for the excellent customer service and for making sure I was satisfied with the final result. Very expensive for the service provided. The workers were competent and courteous, but the job resembled general handyman work rather than a professional TV installation. I expected them to mount the TVs, connect the cable boxes and Apple TVs, and organize or conceal the cords, including providing wire covers if needed. Instead, they left the TV wires exposed and did not connect the other devices. They mounted two 65-inch TVs using brackets I supplied and rearranged two dressers. The total charge was $795. Last year, another provider installed these same TVs, connected all devices, concealed the wiring, and included two wall mounts for about half the price. Be sure to clarify the scope of work and total cost before hiring this company.

    What started out as a $499 telephone quote to smooth, seal and paint my fireplace in 2 days turned…read moreinto 9 days, $1279 + tax and materials. They spent 2 days using the wrong filler material then bought the wrong primer for a fireplace. Showed up late, on phone all the time, skipped days then wanted me to pay everything but $200 when they left on Sunday. YES, worked on my weekend. Thought they would skip out on day 7 so told them I'd pay them when job was done. They got really mad but came back so they got paid. Not a great job. Didn't know what they were doing. Would not recommend these folks at all. (Also, it's illegal to charge tax on residential services so let them know this).

    Cox|McLain Environmental Consulting - localservices - Updated August 2026

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